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Brookdale Ebenezer Road

1920 Ebenezer Road, Rock Hill, SC 29732

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(866) 374-4058
7.7
Review score
25 reviews
Add review
7.7
Review score
25 reviews
  • 5 star
    36%
  • 4 star
    44%
  • 3 star
    8%
  • 2 star
    8%
  • 1 star
    4%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Ebenezer Road
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Brookdale Ebenezer Road
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Anonymous

Child of resident/client

5.0 out of 5 stars

Happy with our choice

When initially looking at places, Brookdale Ebenezer Road was first to respond, they responded to our inquiry very quickly. All staff appear to genuinely enjoy what they do and get to know the residents and their families. We do not worry about our loved one's safety or health at all.

Read all reviews

Brookdale Ebenezer Road

Located in a quiet residential neighborhood in Rock Hill, South Carolina, you can embrace the familiarity of home paired with engaging activities and support, at Brookdale Ebenezer Road. The community is conveniently close to Charlotte, North Carolina, and provides each resident with a safe and simple, yet tailored, lifestyle. If safety is a concern, you can rest easy knowing Brookdale’s skilled team is available 24 hours a day, seven days a week to be alerted to any emergencies. An alert system and keypad entries are also used, to promote and provide optimum security for all.

Here, each resident can look forward to a custom care plan and tailored experience from the very beginning. From medication management, to assistance with bathing, dressing, or grooming, you can receive as much or as little help as you need. In addition to care, Brookdale’s team happily manages your housekeeping, meals, and home maintenance, to simplify your days even more. Enjoy homemade meals with loved ones in the wood-floored dining room or catch up in the cozy fireside living room with some delicious hot chocolate. You have plenty of options here to make the most of your retirement. Book an appointment at the community beauty/barber shop,...

Senior living options offered

  • Assisted Living

Brookdale Ebenezer Road

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Ebenezer Road

7.7 out of 10
Review Score25 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.4
Friendliness
4.2
Care Services
3.6
Staff
3.9
Meals & Dining
4.3
Activities
4.0
Value for Cost
3.9

A Place for Mom has scored Brookdale Ebenezer Road with 7.7 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Brookdale Ebenezer Road has 25 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 25 reviews

Last Updated: 10/10/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

KJD

Assisted Living

Family/friend

October 10, 2025

5.0 out of 5 stars
Verified Review

Positive

Brookdale has been great for my dad. We are pleased. , I would recommend Brookdale E Ebenezer.

Anonymous

Assisted Living

Family/friend

July 22, 2025

2.0 out of 5 stars
Verified Review

would not recommend this facility

At Brookdale the food was awful. A few of the med techs talked down to my mom and made her upset. They charged us for extra assistance with care and my mom didn't receive it, The head med tech said she never received a care plan for my mom. So when she pushed her call button for bathroom assistance they never came to help. They didn't help her get dressed or undressed until I complained to them about it. Her wheelchair was delivered but no one knew who the wheelchair was for. It took me a while to figure out it was her wheelchair. A large number of residents have severe neurological/psychological issues (I watched a guy punch another guy in the face three times). This place should be considered a nursing home facility, not assisted living. Also, Residents urinated on the furniture and in the hallways periodically. As soon as my mom's doctor said she was fully weight-bearing on her leg I brought her home.

Anonymous

Assisted Living

Family/friend

July 2, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
1.0
Value for Cost
2.0
Care Services
1.0
Staff
1.0
Meals & Dining
5.0

our family's experience, be diligent

They took my Uncle and over stated his capabilities just to get him there. He was only there a week and had to go back to the hospital. He passed away shortly afterwards.

Anonymous

Assisted Living

Family/friend

May 8, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Review for Brookdale Ebenezer Road

I would recommend. It's a good facility for the price. They do have a bit of a turnover issue

Anonymous

Assisted Living

Family/friend

April 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Happy with our choice

When initially looking at places, Brookdale Ebenezer Road was first to respond, they responded to our inquiry very quickly. All staff appear to genuinely enjoy what they do and get to know the residents and their families. We do not worry about our loved one's safety or health at all.

Anonymous

Assisted Living

Family/friend

November 21, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Review for Brookdale Ebenezer Road

Overall I had a good experience with Brookdale. Because it is a somewhat smaller community, it seems to be closer and more friendly. It was because of this friendly environment and the best value compared to other communities that I chose Brookdale.

Diane

Assisted Living

Family/friend

September 12, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
2.0
Care Services
2.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Review for Brookdale Ebenezer Road

It was in a great location and the staff were so accommodating and nice. There were people out and about and my mom was a very social person so she really liked interacting with the other residents.

Reg T

Assisted Living

Family/friend

August 1, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A big decision, pick the best

Brookdale felt like home from the moment we walked in the door. It always smelled good and was kept super clean. [name removed] the manager is absolutely amazing. He was super helpful and always went above and beyond. He was more than kind. My mom was here 4-5 months for rehab and she was always sick to her stomach before moving in. She ate their meals and was feeling great and had no issues. Since being home, she is feeling sick again so that shows how great their cooking was and she wants to go back. The food was outstanding and super fresh, it was her favorite thing and she raved about it. I would highly recommend Brookdale Ebenezer Road to others looking. We looked at 4 others and Brookdale was by far the best, you can tell that the staff really truly care about their residents and that is what makes them stand out.

Diane M

Assisted Living

Family/friend

June 3, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Next best thing to home

The director is excellent, if you have a problem you can talk to him and he will try to solve it. Our only issue is them checking on my mom and making sure her oxygen is on. Mostly I would recommend Brookdale Ebenezer Road to others. It's clean and the staff is friendly. They are usually very responsive to whatever needs we have.

Anonymous

Assisted Living

Toured community

May 3, 2022

3.5 out of 5 stars
Verified Review

My Tour Experience at Brookdale Ebenezer Road

This was a nice community. The rooms were smaller than anticipated.

Heather

Assisted Living

Family/friend

February 28, 2022

3.0 out of 5 stars
Verified Review

room for improvement

The director [name removed] was very willing and trying when it came to accommodating our families needs. However the head nurse [name removed] had an overall bad attitude. The food was terrible, we went for breakfast, lunch and dinner and we were absolutely living - so room for improvement there. Instead of feeling like an assisted living home, it felt more like a nursing home.

WB

Assisted Living

Family/friend

November 15, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.5
Activities
5.0
Staff
4.5

First Impression - Very Clean

I was optimistic at first. I'm the one seeing my mother on a regular basis, and I have been pleasantly surprised by the amount of care. Since she's been at Brookdale Ebenezer Road, she's been able to start doing some things on her own that we thought she couldn't do. So they have overall improved her way of life. There's been some staff turnover, but the new staff in the last couple months have been working out well. And the food looks to be adequate and appealing.

anonymous

Assisted Living

Toured community

November 8, 2021

5.0 out of 5 stars
Verified Review

Tour of Brookdale

We really liked Brookdale, it had a very homey atmosphere and was our second choice.

Rick M

Assisted Living

Family/friend

September 15, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Respite care at Brookdale

The staff was professional and kind. They took excellent care of my mother. So much so that I've referred them to two other friends for their parents.

Anonymous

Assisted Living

Toured community

December 12, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

The place and personnel are very nice. I liked it a lot. It may not be perfectly suitable for my wife but I liked it very much.

Anonymous

Assisted Living

Family/friend

August 29, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Still settling in

Mom is still trying to get settled at Brookdale Ebenezer Road. It has been a hard transition for her after being independent for so many years. The staff is very friendly and accommodating to make her feel more comfortable. Everyone at the community is very welcoming to our family members when we come and visit. I have not yet dined with my mom because they like to have advance notice if you want to eat with your loved one, but my brother and his wife have eaten with her and they said the food is very good. They go out of their way to provide my mom with foods that she likes to eat. They are also encouraging her to participate in physical therapy to help build up her strength. We would definitely recommend this community to friends and family.

Anonymous

Assisted Living

Toured community

July 6, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Not The Right Fit for Us, but A Nice Community

I took a tour of this community for my father, and his needs. Everything went overall, but it was not the right for us. However the community from what I saw looked nice, and clean. The staff was informative, and my questions were answered. Everyone was friendly to my family, and I. It just wasn't the right fit for my father.

Anonymous

Assisted Living

Toured community

March 30, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

A tour for care

This is a nice community, but older that other community. The staff was nice and the staff manager was outstanding. [Removed] informed me on all the new changes that were in progress. The rooms were nice. I liked the menu of the variety of choices, the rooms. We would recommend this community

D. W. D.

Assisted Living

Family/friend

June 17, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Thanks Brookdale

Great place, pleased with the friendly people, smiles, clean building. Very nice place and our loved one seems to be adjusting very well. I

Anonymous

Assisted Living

Family/friend

December 25, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

My experience has been positive thus far.

Brookdale Ebenezer Road

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Map of the neighborhood around Brookdale Ebenezer Road

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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