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2025 Caldwell Drive, Goodlettsville, TN 37072
5 star
63%
4 star
17%
3 star
11%
2 star
9%
1 star
0%
8.7
Review score
6389 reviews
644 facilitiesFor pricing & availability:
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Anonymous
-
Child of resident/client
5.0
Felt like a second home
[name removed] (who was sort of our point person and there every day) was incredible. Continuously went out of her way to help and be available. Added a huge comfort to our family.
They did a great job of getting her involved and having things to do, I was very impressed.
Overall - I would definitely recommend to anyone, and we have talked with her about going back if/when she needs that level of care again. Great place!
About the facility Brookdale Goodlettsville
Located near Nashville, Tennessee, you can find Brookdale Goodlettsville — a homelike assisted living community with a compassionate care team offering a variety of personalized services. Do you need assistance with personal tasks, such as bathing, grooming, or managing medications? Brookdale Goodlettsville has you covered.
A comprehensive assessment is provided to each resident upon moving in to help ensure that they receive the proper care they need. This also prevents residents and families from paying for any unwanted services. If care needs change, each plan can be adjusted as needed. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to an emergency. A 24-hour security system and keypad entries have also been installed to provide added safety. Here, residents can look forward to peace of mind while saying goodbye to monotonous chores like cooking and cleaning. The culinary team prepares homemade meals daily, and housekeeping chores are managed by the staff. Transportation assistance can be arranged, and convenient on-site postal services are also available, if needed. Residents can enjoy their newfound free time mingling with friends in the cozy fireside living room, booking appointments at the on-site beauty/barber shop, or creating works of art...
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Senior living options offered
Assisted Living
Pricing for Brookdale Goodlettsville
Total monthly costs depend on room type, select services, and the level of care needed.
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Brookdale Goodlettsville
2025 Caldwell Drive, Goodlettsville, TN 37072
Vitality Living Hendersonville
419 E Main St, Hendersonville, TN 37075
AVIVA Maybelle Carter
208 W Due West Ave, Madison, TN 37115
Carriage Crossing at Rivergate
94 Twin Hills Dr, Goodlettsville, TN 37115
9.1
Review score
14 reviews
9.1
Review score
14 reviews
5 star
63%
4 star
17%
3 star
11%
2 star
9%
1 star
0%
9.7
Review score
23 reviews
9.7
Review score
23 reviews
5 star
64%
4 star
20%
3 star
6%
2 star
3%
1 star
7%
9.3
Review score
22 reviews
9.3
Review score
22 reviews
5 star
47%
4 star
30%
3 star
13%
2 star
5%
1 star
5%
9.2
Review score
11 reviews
9.2
Review score
11 reviews
5 star
46%
4 star
26%
3 star
10%
2 star
8%
1 star
10%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
1
Assisted Living
Amenities at Brookdale Goodlettsville
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- Medication Management
- Incontinence Care
- Non-Ambulatory Care
- Diabetic Care
Meals & Dining
- Vegetarian
- Meals Provided
Room Amenities
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
Community Amenities
Transportation & parking
- Property Convenient to Public Transit
- Resident Parking Available
- Complimentary Transportation
Pets
- Pet Care Available
- Dogs Allowed
- Cats Allowed
Common areas
- Outdoor Common Areas
- Indoor Common Areas
Services
- Beautician
Activities
- Devotional Activities Offsite
- Activities Off-site
- Activities On-site
- Devotional Activities On-Site
Reviews
for Brookdale Goodlettsville
Write a review
A Place for Mom has scored Brookdale Goodlettsville with 9.1 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Brookdale Goodlettsville has 35 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.2
Friendliness
4.6
Care Services
4.3
Staff
4.8
Meals & Dining
4.4
Activities
4.3
Value for Cost
4.0
A Place for Mom has scored Brookdale Goodlettsville with 9.1 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Brookdale Goodlettsville has 35 reviews with an average "overall experience" of 4.3 out of 5.
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1-20 of 35 reviews
Anonymous - Family/friend
Assisted Living
July 17, 2024
Felt like a second home
[name removed] (who was sort of our point person and there every day) was incredible. Continuously went out of her way to help and be available. Added a huge comfort to our family.
They did a great job of getting her involved and having things to do, I was very impressed.
Overall - I would definitely recommend to anyone, and we have talked with her about going back if/when she needs that level of care again. Great place!
Anonymous - Family/friend
Assisted Living
June 19, 2024
our families experience, would not recommend, has room for improvement
My rating is 2.5: In addition to all the issues shared in this survey, I was dumbfounded that their primary phone number was not in service. I was advised by staff that it had been out of service for a long time. Families who may not have been provided a cell phone number for staff as an alternate contact could not reach their loved ones. This is absolutely abysmal business practices.
It took me no less than three months to finally get Brookdale to get me a correct invoice that reflects the correct, lower amount. I am a retired insurance executive and my job required that I understand how to read and write contracts and even I had to ask questions on how to interpret a few clauses and exhibits in the contract. The question I asked myself after going through this horrid ordeal was; "how many elderly spouses who had to place their wife or husband in that facility would actually know how to confirm that the amount they were billed is correct and simply paid an overly inflated billing. Brookdale blamed all of it on a system problem so I'm wondering how long that had been going on and how many families were ripped off before I rejected the first invoice. I was firm in my response that I would not remit any funds until they sent me an accurate invoice. Apparently, they weren't too interested in getting their money because it took them forever and a day to get the mess straightened out. For clarification, invoices are not generated by the corporate office but rather the Goodlettesville facility. At one point, I received a call from Brookdale corporate office telling me I was very delinquent in paying my sister's billings. At this point I was beyond frustrated with Brookdale and was not too kind in my response. I explained that if the corporate office wanted the overdue rent and care costs, they should contact the Goodlettesville facility and ask them why it is taking months to fix their systems. At that time my sister was paying almost [fee removed] a month and as her POA, I darn well expect an accurate invoice. I worked in the service industry for 50 years and had a staff reporting to me for most of those years, including accounts receivable; and I would not have tolerated such incompetence. Thank goodness, I have not had any problems once they corrected their systems.
2. Cleanliness.
To say that the housekeeping in this facility is less than desirable would be an understatement. My niece visits at least once a week and sometimes more. It is rare, if ever that she has not had to do the housekeeping. She has had to vacuum multiple times, including on days they had already cleaned but did not vacuum. Many times she had to clean a filthy toilet bowl with feces all over the toilet and even on the wall next to the toilet. She purchased a different raised toilet seat to remedy the most serious problem but the toilet bowl, at times, still needs a good cleaning. My niece did this of her own volition and despite the frequency of this problem, Brookdale never contacted any of us to buy a raised toilet seat with no space between the seat and toilet. They also make the bed haphazardly without tucking in the sheets. My niece and I have had to remake her bed almost every time we visit. Just to clarify, the facility lobby and common areas are nice and clean so this is a tenant apartment problem only. Lastly, the facility has lost more than a few articles of clothing. I realize through experience with my elderly mother that this is a common thing in most memory care and assisted living facilities, despite name labels on clothing; however, this facility has very few residents so you would think this would not be a common occurrence.
3. Friendliness of staff.
I must admit that every employee my niece and I have been courteous and friendly. They have all been very sweet and kind to my sister, [name removed] All are very likeable, however, that doesn't mitigate the numerous issues we have with this particular facility.
4. Quality of care
Staffing shortage has been a chronic problem. It's like a revolving door. Things requested by family are not always addressed in a timely manner by staff. The one thing staff has been really good about is calling me on the few times when [name removed] has fallen. She has a terrible neurological condition that puts her at great risk of falling so this should not be interpreted as Brookdale being responsible in any way.
5. Meals/Dining
Alternative meals are extremely limited when the main course is not desired. [name removed] has eaten grilled cheese way too many times.
6. Activities
There are no outside activities offered at this facility and there are no "daily" exercise classes to help residence with general activity to keep them active and mobile.
7. Value for Cost
[name removed] rent increased by over [fee removed]for so called standard of living increase and she was several months shy of being a resident for a full year. Even without the [fee removed] increase and all things considered, the value for cost is just not acceptable on any level. The facility has been given notice that we will be moving [name removed] will be vacating her apartment on [date removed removed]. Her son and daughter in law, [name removed], are remodeling their home to accommodate her disabilities and will be [name removed] permanent guardians and POA agents.
Response from Brookdale Goodlettsville
July 5, 2024
We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.
Peggy W - Family/friend
Assisted Living
March 28, 2024
Happy Mom
It took 3 years for my Mother, to finally come to the conclusion, that it wasn’t safe for her to live alone anymore. My siblings and I,worried constantly about her, after Dad passed.
When she finally made the decision to go to an assisted living, she chose Brookdale Goodlettsville. She actually has a life again! She’s happy, has friends, loves her apartment that she was able to decorate, and is finally @ peace. She is not afraid anymore. The staff is precious! I haven’t had any complaints from her about a single person!!! I see them love on her all the time!! They are kind and compassionate. She has activities to choose from every day, and keeps busy.
I gave a short review when she first moved in. She’s been there since [date removed], and it’s been great for her overall mental, physical, and emotional health. I do recommend you check them out if the need arises. I love that this facility is one level as well!! Ive never had any issues with communication from the staff!
Emily - Family/friend
Assisted Living
March 12, 2024
Our Experience
My loved one was previously a resident at Brookdale Goodlettsville. They seemed to have a lot of staff turnover, and I believe they may have just had some management changes. She was there roughly 45 days... I was there 40 of those, mostly to try to keep her happy, but also because they sometimes would drop the ball. I loved the majority of the staff, but some things I had to address several times. The food was one of her main complaints. Overall, the food was very underwhelming and they didn't offer any options when she couldn't eat something or didn't like it. There was a menu online, but I guess that hadn't been used for some time (even though the dates were current). The facility as a whole was so homey and that was the major draw for us. I would recommend it for that reason alone, but she wasn't really happy there. Part of that was just because she had wanted to remain at home, but the disorganization really irritated her. I think they did their best to try to get her involved or keep her spirits up, but I don't think she would have stayed there much longer if she had improved health.
Anonymous - Family/friend
Assisted Living
December 13, 2023
Friendly and welcoming.
5 stars for all!
The staff have been very welcoming to my mom and are very caring.
The facility has been great. We have been happy so far.
Anonymous - Family/friend
Assisted Living
September 29, 2023
a families experience
When in a situation needing care for a loved one, with that comes desperation or that is how I felt. In hindsight I truly feel I was pressured to put down a deposit so I wouldn't lose a possible room for my mother. My mother ended up falling and needed care they couldn't provide. We didn't get any of the deposit back. They only care about the money.
Response from Brookdale Goodlettsville
October 10, 2023
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.
Anonymous - Family/friend
Assisted Living
August 11, 2023
our families experience and would recommend with reservations.
Overall experience would be higher if this facility could have gotten the billings right. My sister was admitted on May 23rd and we just got the billings agreed upon a few days ago. It also took them too long to assess her care plan and I had to call them to get care costs reduced because she was no longer receiving assistance getting dressed nor escort service to and from the dining room.
With respect to cleanliness, the facility is nice and clean but had trouble with housekeeping in her room. Family members have vacuumed a few times and her sheets were never changed. The first time was a month and second time was two weeks. It should be done weekly.
We had a rough start but I'm hoping we turned the corner and past mistakes have been rectified. I love the staff!
Response from Brookdale Goodlettsville
August 14, 2023
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
Leah L - Family/friend
Assisted Living
April 11, 2023
A Great Place to Be
We had a great experience with the staff and the facility. My mother was only there a few months, but the communication and interaction was excellent then. I would recommend to other families.
RBO - Family/friend
Assisted Living
March 15, 2023
Review for Brookdale Goodlettsville
I'm very happy with them, and most important mom is very happy. It's a wonderful environment. I highly recommend. Mom really enjoys Bingo. She also works puzzles with her friends.
Woody - Family/friend
Assisted Living
February 7, 2023
An Answer To Your Prayers
I felt they did everything awesome - they genuinely cared. Can't say enough good things about Brookdale. Food could've been better according to my mom. Everything else was exceptional - staff especially. Love those folks[names removed] were instrumental in our experience.
anonymous - Family/friend
Assisted Living
December 9, 2022
Brookdale Goodlettsville review
Brookdale Goodlettsville has been a night and day experience for our family. The staff and the care our loved one receives is exceptional - this communities strongest asset is their friendliness and the genuine care and concern they show for their residents. Even when our loved one would have to go to the hospital they would check in on him. Unfortunately due to his level of care we had to move him but they have still checked in with our family. The meals are great and he was encouraged to eat in the dining room - the staff would introduce him to other residents and engage in conversation with him. They were truly amazing.
James - Toured community
Assisted Living
November 22, 2022
I toured this community and we liked it. It was more expensive than some of our other options. The tour was great!
Anonymous - Toured community
Assisted Living
November 8, 2022
I toured this community and liked it. They were very helpful and informative. Not the best fit for our loved one's needs, but a nice place!
anonymous - Toured community
Assisted Living
September 22, 2022
tour review
Our family had an in person tour and we had a really great tour experience with everything we saw and all the staff we were able to meet with
Sandra - Toured community
Assisted Living
September 22, 2022
tour review
Our family had an in person tour and we thought they did an absolutely amazing job, they really went above and beyond but for us the cost was just way to high
anonymous - Family/friend
Assisted Living
September 22, 2022
Would recommend
Place for Mom was a great help in providing options for my grandmother. She has been at Brookdale in Goodlettsville TN since [date removed] and is doing well. 5 stars for all, this has been an excellent choice for my grandmother. We do not have anything bad to say about it
Cindy - Family/friend
Assisted Living
September 13, 2022
Excellent staff.
They made sure all my questions were answered and were extremely helpful. They have a staff that is the best I have ever dealt with. The cook is outstanding. Have been impressed by the quality of all meals. Activities are outstanding
Very fair for quality care residents receive
anonymous - Family/friend
Assisted Living
August 30, 2022
Would Recommend
Brookdale Goodletsville is wonderful. The employees are excellent, every single one of them and take really good care of our family. Most of the staff have been there a long time, and they're all very professional and well trained, including the nurses. The entire staff is very kind and compassionate. The entertainment coordinators is always doing things for the residents and having activities. It's an excellent place.
Roger - Family/friend
Assisted Living
July 13, 2022
Our families experience has been very good
The staff members at Brookdale are very friendly, courteous and helpful. Our loved one has really improved her health since leaving home, she is well taken care of. They staff are always very quick to answer the residents call lights and based on our experience we would recommend the community to other families.
DA - Family/friend
Assisted Living
March 15, 2021
a nice home away from home
The staff gives a lot of attention to the residence and everyone is very friendly. The communication was good between the staff and the family and they returned calls quickly. I would recommend this community to others
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Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Tennessee regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Tennessee regulations for Assisted Living.
Frequently Asked Questions about Brookdale Goodlettsville
Brookdale Goodlettsville offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Brookdale Goodlettsville 9.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (615) 859-2889 to reach a resident at Brookdale Goodlettsville.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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