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Brookdale Highlands Ranch

9160 South University Boulevard, Highlands Ranch, CO 80126

For pricing & availability:
(866) 374-4058
8.4
Review score
35 reviews
Add review
8.4
Review score
35 reviews
  • 5 star
    54%
  • 4 star
    31%
  • 3 star
    3%
  • 2 star
    6%
  • 1 star
    6%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Highlands Ranch
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Brookdale Highlands Ranch
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LF

Child of resident/client

4.0 out of 5 stars

Finding Peace of Mind!

It is purely memory care. They are wonderful however my mom is active at 91 so we have had to request the staff to engage her more as the other patients are worse memory care than my mom. They have weekly exercise class and weekly activities. Today they had baby goats visit and let the patients pet and hold them. The food is wonderful. The facility is clean and the courtyards are beautiful. Once the weather is nice the patients will be able to plant the flower beds.

Read all reviews

Brookdale Highlands Ranch

Your loved one can embrace personalized care in a warm and nurturing environment at Brookdale Highlands Ranch. Through the use of consistent care assignments, gentle reminders, and tailored programming, residents can thrive at their own pace in a safe environment. All residents are given a tailored care plan to fit their individual cognitive abilities, needs, and preferences. For those in the early stages of dementia, the Crossings program is used to help residents stay active and engaged by allowing them to participate in engaging activities like art and dance classes, off-site excursions, and journaling.

Regardless of each individual’s unique needs, residents and their families can find peace of mind knowing that staff is available 24 hours a day, seven days a week to be alerted to an emergency. Keypad entries, an emergency alert system, and an enclosed courtyard are also used to provide safety for all.

In addition to maintaining safety and security measures, the staff assists with chores like laundry, housekeeping, home maintenance, and meal preparation. To help simplify residents' days even more, a concierge service, a beauty and barber shop, and postal services are available on-site. With less tedious tasks to worry about, residents are able to enjoy some of...

Senior living options offered

  • Memory Care

Brookdale Highlands Ranch

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Highlands Ranch

8.4 out of 10
Review Score35 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.2
Friendliness
4.5
Care Services
3.9
Staff
4.3
Meals & Dining
4.3
Activities
4.0
Value for Cost
4.0

A Place for Mom has scored Brookdale Highlands Ranch with 8.4 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Brookdale Highlands Ranch has 35 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 35 reviews

Last Updated: 4/24/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

LF

Memory Care

Family/friend

April 24, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
5.0

Finding Peace of Mind!

It is purely memory care. They are wonderful however my mom is active at 91 so we have had to request the staff to engage her more as the other patients are worse memory care than my mom. They have weekly exercise class and weekly activities. Today they had baby goats visit and let the patients pet and hold them. The food is wonderful. The facility is clean and the courtyards are beautiful. Once the weather is nice the patients will be able to plant the flower beds.

Anonymous

Memory Care

Family/friend

April 23, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
5.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
5.0

Brookdale Highlands Ranch

All is fine and we would recommend this community to others,

Judy D

Memory Care

Family/friend

April 2, 2025

0.5 out of 5 stars
Verified Review
Cleanliness
0.5
Friendliness
4.0
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Staff
0.5
Meals & Dining
0.5

Shocked at the lack of care.

They put up a very, very friendly front when you first go to visit, but then you find out that the care is just not there. I met another family yesterday at the facility where my husband now resides who have moved their mother out of Brookdale Highlands Ranch very quickly. They told me they were going to be contacting the ombudsman regarding whatever it was that went on with her. I also have heard from the wife of a man who is a resident at Brookdale Highlands Ranch who is very concerned about his care

Anonymous

Memory Care

Family/friend

December 13, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Different Levels of care

Brookdale Highlands Ranch has different levels of memory care based on functionality.

MR

Memory Care

Family/friend

November 7, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Review for Brookdale Highlands Ranch

Their location and that they had two levels of care as my mom's disease progressed. The staff loved my mom and were so good to her.

Ona

Memory Care

Family/friend

October 11, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Helpful and friendly staff

The accommodations at Brookdale Highlands Ranch are really quite nice. My mom didn't have the largest room available at this facility, but it was more than plenty enough room for her. The rooms were cleaned weekly, and the common areas were kept up on a daily basis. The staff at Highlands Ranch is very friendly and accommodating. I really liked that they had a six-month review process in place to touch base with family members in the event that there were any concerns or changes that should take place regarding the care of their loved ones. As with most seniors, my mom did not want to leave her home. It took her a couple of months, but with the patience of the staff she settled in and found a level of peace and comfort at the facility.

Anonymous

Memory Care

Family/friend

January 8, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring Staff

The staff at Brookdale Highlands Ranch is very kind and compassionate and very skilled at caring for people with dementia. They take time to get to know each individual and tailor care to his/her needs and preferences. They genuinely care for the residents and treat them like their own family. Great group of people!

Leslie

Memory Care

Family/friend

December 5, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

The friendly staff overall a good community

I like the people who work there they are always helpful and pleasant. My friend Bobby says they treat him well . The only thing that could make it a little better .was if there was a way for visitors to come and go easier

Anonymous

Memory Care

Family/friend

August 9, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Great Place

It was an extremely difficult decision to put my wife of 56 years, into assisted living, however; after reviewing a lot of places, Brookdale cameout on top. The staff and facility are all oustanding! One of the best decisions I have ever made.

gary w

Memory Care

Family/friend

July 28, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

overall very good. ON going problem with billing dept. The monthly payment comes out of the account automatically yet we continue to get past due amount every statement. many conversations with billing

Anonymous

Memory Care

Family/friend

July 28, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

great place with caring staff

this location is led by great management who have hired a caring and dedicated staff. Everyone seems highly committed to doing a great job of taking care of my mom

michael d

Memory Care

Family/friend

July 28, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

take really good care of my father with Alzheimer's. Very friendly and seem to really care about all the residents

Shirley & Carol

Memory Care

Family/friend

May 1, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Place For Mom Finds Us Friends at Brookdale HR

First of all, I have a sincere respect and admiration for all of those who strive to lovingly care for our loved ones!! Brookdale Highlands Ranch has been very welcoming from my Mother's first day! The caregivers deal with several residents with the utmost patience, no matter how demanding or severe the case, and always with a smile! They very carefully distribute required medications at the appropriate times. The chef prepares a large variety of extraordinary meals three times/day!! The maintenance crew is always on top of keeping the facility in good shape. They will even call to check in with residents to see if there is anything they need help with! The facility is beautiful and secure with keypads. The receptionist at the front desk is always pleasantly accommodating, no matter how many times she has to get up from her desk to operate the keypads. There are sidewalks available for strolls on nice warm days, with a beautiful view of the mountains. I highly recommend Brookdale Highlands Ranch Memory Care, and I truly Thank A Place for Mom for the recommendation!!

Anonymous

Memory Care

Family/friend

August 9, 2022

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
2.5
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
5.0

Do Your Research

Do your research and sit for an hour, to see what is going on. Don't just take the sales persons word . Be sure to do your homework. The food is good. There has been a lot of turnover in the staff, and they are not attentive with the residents. The staff does not seem to care about the residents.

Dominilla P

Memory Care

Family/friend

November 10, 2021

5.0 out of 5 stars

My Review

Moving a loved one to assisted living is very emotional and can be stressful for all family members involved. When we found Brookdale HR, it was great relief and a blessing. This is such a wonderful place. The staff care for residents as it they have their own family, very professional yet loving, making residents feel special and safe. The community is very clean, bright and offers many fun activities for residents. Highly recommend for your loved one!!!

K. H

Memory Care

Family/friend

November 9, 2021

5.0 out of 5 stars

My Review

I needed to act fast to find a facility in order for my mom to leave the hospital. Brookdale was able to meet with me and give me a tour with no notice. They immediately made me feel comfortable and right at home with everyone I was introduced to. They calmed my fears and explained what they could provide for my mom and was able to move her in with no problem and within a day. Their staff takes care of your loved one the way you would want them to take care of their own, and we found an awesome place for my mom to now call home!

Anonymous

Memory Care

Toured community

November 9, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

I enjoyed my tour and the information and honesty that [Removed] provided. I am more knowledgeable about my father's diagnosis as well as the residential and care options for him going forward. I could see my father living here.

Anonymous

Memory Care

Family/friend

August 28, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Doing Very Well

The community has provided excellent care to my client. She has gone on a few outings and done some activities. The staff at the community has been extremely helpful and really nice and accommodating. Even though my client says she doesn't care for the food I'm sure it is okay she is just picky about what she will eat. I'm very pleased with the level of care she has been receiving.

Anonymous

Memory Care

Toured community

July 12, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Beautiful Community

The Brookdale Highlands Ranch tour was wonderful. Very informative tour, the staff answered all of our questions. The community was beautifully maintained and clean. I'm sorry it did not fit our budget.

Anonymous

Memory Care

Family/friend

August 17, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
2.0
Activities
5.0

supervisor issues

The staff at Brookdale Highlands Ranch is very friendly. For the most part they try hard. There might be some supervisor issues that allowed some things to fall between the cracks. We are very dissatisfied with the physician group. Mom is no longer here. We needed to get her out after she was starting to go downhill. There were several lapses in care here that caused us to leave.

Brookdale Highlands Ranch

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Map of the neighborhood around Brookdale Highlands Ranch

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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