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Brookdale Kenwood (Offering HealthPlus)

9090 Montgomery Road, Cincinnati, OH 45242

For pricing & availability:
(866) 374-4058
6.5
Review score
50 reviews
Add review
6.5
Review score
50 reviews
  • 5 star
    34%
  • 4 star
    34%
  • 3 star
    16%
  • 2 star
    4%
  • 1 star
    12%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Kenwood (Offering HealthPlus)
SaveShare
Brookdale Kenwood (Offering HealthPlus)
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Brookdale Kenwood (Offering HealthPlus) in google map

Anonymous

Loved one of resident/client

4.0 out of 5 stars

Overall a nice community!

Stay on top of billing. Ask questions. Yes, we would recommend Brookdale Kenwood to other families based on the experience so far.

Read all reviews

Brookdale Kenwood (Offering HealthPlus)

Find an abundance of friendly smiles and helping hands at Brookdale Kenwood. Here, residents have easy access to financial experts, moving services, custom care plans, and assistance with meals and everyday chores. Whether you’re seeking assisted living services or memory care, your specific needs will be met in a timely manner. Best of all, staff is available 24 hours a day, seven days a week to be alerted to an emergency, and an alert system and keypad entries are also used to provide further security and monitoring.

Brookdale Kenwood also features the Brookdale HealthPlus service, to improve and simplify your experience. Whenever you need medical care, your Care Manager — a registered nurse — will connect with the doctors or nurse practitioners of your choice in order to provide comprehensive care on-site. This means you will have access to preventative care services, including annual wellness checks, immunizations, and health screenings. Additionally, you can receive support for chronic health conditions such as diabetes, high blood pressure, congestive heart failure, or COPD. By coordinating with your health care providers, Brookdale’s team works with you to manage and achieve your goals more easily, helping to eliminate extra trips to doctor's offices, unnecessary emergency...

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale Kenwood (Offering HealthPlus)

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Kenwood (Offering HealthPlus)

6.5 out of 10
Review Score50 reviewsWrite a review
Overall Experience
3.7
Cleanliness
3.9
Friendliness
4.0
Care Services
3.6
Staff
4.5
Meals & Dining
3.7
Activities
3.7
Value for Cost
3.6

A Place for Mom has scored Brookdale Kenwood (Offering HealthPlus) with 6.5 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Brookdale Kenwood (Offering HealthPlus) has 50 reviews with an average "overall experience" of 3.7 out of 5.

Filters

1-20 of 50 reviews

Last Updated: 7/31/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

July 31, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Overall a nice community!

Stay on top of billing. Ask questions. Yes, we would recommend Brookdale Kenwood to other families based on the experience so far.

Anonymous

Assisted Living

Family/friend

May 6, 2025

3.0 out of 5 stars
Verified Review

would not currently recommend but has potential for improvement.

The administrative staff leaves a lot to be desired here at Brookdale. People seem to be leaving. The existing staff is very friendly and accommodating but the management is not doing its job. Sometimes your laundry gets done and sometimes it doesn't. Sometimes they run short on food. The food itself is not good and I hear all the residents complaining about it. My sister takes a lot of meds and there have been times like this past week there was not a nurse there to administer the meds and she did not get her round of night medications which is dangerous for her. The facility of itself is clean and nice. I didn't mean to give that thumbs up as it shows above. As things it's this now I couldn't recommend it to anyone I know. As I said the step is very good in accommodating but that's my only positive at this time

Anonymous

Assisted Living

Family/friend

November 25, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Brookdale Kenwood (Offering HealthPlus)

The size was important. It has more of a home feel. We picked them because they were highly recommend.

Anonymous

Assisted Living

Family/friend

July 30, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

nice community with some improvement needed

The aids and front desk and nurses are very helpful and friendly. Sadly, the facility has gone through 3 directors in the last year and many things have gone by the wayside.

Charles M

Assisted Living

Family/friend

December 2, 2023

2.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
2.0
Staff
3.0
Meals & Dining
1.0

Great Potential Lost to Corporate Greed

Our experience at Brookdale Kenwood started well. Good care, nice facility, good food. But more people moved in without adjusting staffing. More demands made on caregivers, kitchen staff. Quality of life for residents has fallen significantly. Three things from the last hour summarize current conditions. 1. After 45 minutes waiting for lunch in the dining room, I took my mom upstairs and heated up a can of soup. 2. I learned the Executive Director quit. Sent in her resignation letter and walked out the door. 3. Another new resident was moving in. Brookdale Kenwood has serious problems that need to be addressed. Stop bringing in new people until you get your house in order.

J M

Assisted Living

Family/friend

November 28, 2023

2.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
1.0

Brookdale Kenwood - in Transition

We had high hopes when we first moved into Brookdale last spring. The care was excellent. The chef very good, providing meals in a small dining area. We soon learned that the facility had recently been remodeled. More people moved in. Staffing levels did not change. Still more people moved in. Key staff left and they have had difficulty hiring and retaining staff. The admin staff try but are struggling, As of today: The nursing staff is often overloaded making it difficult to meet the needs of individual residents. The dining room is a disaster, with all levels of staff, including the executive director and other admins, helping cook and serve. There are often not enough aides to care for the people in residence. Turnover is still high. Quality of care can be spotty. Main issue? They are continuing to recruit new residents. I would guess the need to fill rooms is coming from corporate offices. But they need to get the house in order before bringing in more people.

Anonymous

Assisted Living

Family/friend

September 20, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Our Family's Experience

Communication with the family about things which happen w/ the patient and are not the norm. Staff follow through on the established care plan can be hit or miss. The billing charges are simply wacky. Housekeeping could be improved all over the facility. The staff is FANTASTIC!

Brenda

Memory Care

Family/friend

March 28, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

We would recommend

What we really like about Brookdale Kenwood is the staff, everyone was extremely sweet, proactive and accommodating. The facility was very nice. The location was great. Her room size was sufficient. Based on our experience we would recommend this community to other families. The reason the value for cost gets 4/5 stars is because it is a bit pricey.

anonymous

Assisted Living

Family/friend

January 4, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our families experience

During our loved ones stay at Brookdale Kenwood we thought everything was very personable, very caring, the staff members are always very supportive. They always answered our questions and were very complaint when we needed them to give aide and assistance to our loved one. However when our loved one passed there was a big lack of communication when it came to payments, and a big misunderstanding. The issue was fixed after coming to an agreement but make sure to pay attention to the money aspect - we found it to be unprofessional

Glenda B

Assisted Living

Toured community

November 4, 2022

5.0 out of 5 stars
Verified Review

I toured this community and it was excellent. Very clean and staff was very friendly. I noticed the interaction between the staff and residents, it was very good. Very genuine. If they could have provided the level of care my loved one needs, he would be here. The tour was great, my guide took her time with me and answered all of my questions. I highly recommend them!

Anonymous

Assisted Living

Toured community

September 14, 2022

3.0 out of 5 stars
Verified Review

Review for Brookdale Kenwood

It was a much more modern, and older facility. It looked like the typical nursing home. They were going through a cosmestic upgrade.

anonymous

Assisted Living

Toured community

August 22, 2022

1.0 out of 5 stars
Verified Review

Don’t go to this facility.

We almost did. The tour was informative. It showed us that they were less than truthful. I was looking for a place for both my parents, and they had told us that they would be able to accommodate my dad's cigar smoking. The director told us that initially, and then when we came back a second time and sat with nursing and 5-6 different staff members, they told us the same thing - no problem. Then they sent us the paperwork for my mom, 88 pages total because 56 of them were the same page printed. The smoking section clearly stated no smoking. When I called them about it, they said they can’t allow smoking in the facility. And because they were not upfront with us, we cancelled our commitment to them.

Daryl

Assisted Living

Family/friend

August 16, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Place Overall, But Housekeeping Needs Improvement

Friendly and attentive staff. Housekeeping staff needs to up their game on cleaning of rooms/carpets.

anonymous

Assisted Living

Toured community

June 2, 2022

4.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and it was a really nice tour experience

Anonymous

Assisted Living

Toured community

February 23, 2022

4.0 out of 5 stars
Verified Review

tour of Brookdale

we toured Brookdale and upon first impression it was nice. we chose another community because Brookdale was further away than we anticipated.

anonymous

Assisted Living

Family/friend

June 22, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0

My review of Brookdale Kenwood

Overall we are pleased with our experience at Brookdale Kenwood, my loved one is doing much better here than where she was previously at.

Regina

Memory Care

Family/friend

May 20, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0

Finding a Good Balance

I like their willingness to work with my loved one. I like the fact that when she was in distress, they came to me and let me know their care plan. At one point, she was a little overmedicated, and they were in contact with me about that and how they were changing her meds. I think they're trying to find a good solution and a good place for her to be medication-wise. And they keep her busy. I know she's participating in activities - I'll be on the phone with her, and she hangs up the phone because they come in to get her.

Rhonda P

Assisted Living

Family/friend

February 8, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Great facility

Brookdale Kenwood was awesome during my dads short time here. We chose the facility because it was close to me and close to all of his doctors. We looked at 3 other places and on the surface it seemed similar to others, but once my dad moved in they took care of everything and were awesome. It is a great place and I would recommend.

Anonymous

Memory Care

Toured community

June 12, 2020

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Talked to [name removed]. Some reviews are pretty tough. AL and MC both offered. Have various levels for dementia, different programs for various cognitive abilities.

Holly

Memory Care

Family/friend

January 9, 2020

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Avoid Brookdale Kenwood

Brookdale was terrible for my dad. They immediately started Him on a laxative, unknown to us at first, even though he did not need it. He ended up in the hospital. They denied ever giving it to him, even though I had proof. They added $850 more a month for two person lift, because he was so weak from their mistake! They also drugged him, and never told us of the changes and additions. They were often not truthful, and terrible at communication. The care was minimal at best, with very lazy attitudes. We moved my dad out of there, and the new place removed three drugs from his protocol, and reduced the dose of a fourth, and he is so much better! And it’s $2000 a month cheaper. Brookdale Kenwood was a horrible horrible Experience for my dad and our family. I would never ever recommend them for anyone.

Brookdale Kenwood (Offering HealthPlus)

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Map of the neighborhood around Brookdale Kenwood (Offering HealthPlus)

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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