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Brookdale Manlius

100 Flume Road, Manlius, NY 13104

For pricing & availability:
(866) 374-4058
9.0
Review score
37 reviews
Add review
9.0
Review score
37 reviews
  • 5 star
    38%
  • 4 star
    40%
  • 3 star
    14%
  • 2 star
    5%
  • 1 star
    3%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Manlius
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CR

Loved one of resident/client

4.0 out of 5 stars

A safe place for your loved one

Their ability to keep family member from regular assisted to enhanced and most likely never have to go to nursing. You can just add on more and more care and they don't have to move.

Read all reviews

Brookdale Manlius

With a variety of assistive living services, residents can find a blend of comfort and convenience at Brookdale Manlius. Here, receive a helping hand with getting dressed in the morning, managing medications, and other daily needs, from a team of compassionate caregivers. Team members will work with residents one-on-one to develop a custom care plan, which outlines specific costs and services. If needs evolve over time, care plans will be adjusted as needed. Many residents and families find additional relief knowing that assistance with meal preparation, housekeeping, laundry, and home maintenance are all provided. With less daily chores to manage, residents are free to spend their time doing what they love.

Families can also rest easy knowing professional staff is available 24 hours a day, seven days a week to be alerted to an emergency. Additionally, a 24-hour security system is in place to promote safety. As a family- and pet-friendly community, we encourage your dearest loved ones to join us for homemade meals and activities.

In your free time, visit the on-site coffee shop and pick up your favorite drink, or relax in the screened lanai. Book an appointment at the beauty/barber shop or spend an afternoon discovering new books in...

Senior living options offered

  • Assisted Living

Brookdale Manlius

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Manlius

9 out of 10
Review Score37 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.3
Friendliness
4.4
Care Services
4.0
Staff
4.7
Meals & Dining
4.1
Activities
4.0
Value for Cost
3.6

A Place for Mom has scored Brookdale Manlius with 9 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Brookdale Manlius has 37 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 37 reviews

Last Updated: 8/11/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Mike L

Assisted Living

Family/friend

August 11, 2025

5.0 out of 5 stars
Verified Review

Brookdale Manlius

Very helpful especially due someone that knows nothing about the process. [name removed] was very helpful and knowledgeable

CR

Assisted Living

Family/friend

June 3, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

A safe place for your loved one

Their ability to keep family member from regular assisted to enhanced and most likely never have to go to nursing. You can just add on more and more care and they don't have to move.

Anonymous

Assisted Living

Family/friend

May 21, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great team and facility; they surpassed our expectations!

The staff was very friendly and helpful. They worked directly with dad's caregivers at the VA Hospital. The facility is easy to navigate. We were able to visit and even eat with him just about anytime we wanted. They seemed willing to to entertain having out of town visitors stay with him although his health did not enable us to try this out.

Anonymous

Assisted Living

Family/friend

May 6, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Well meaning and kind but overworked and understaffed.

Staff are friendly but overworked and absent. No one pays attention to food accumulating in my parent's fridge, laundry is haphazard, all her plants died, and there is NO reliable help with her hearing aids. Which is really the main thing she needs. No one is available to slow down and walk with her to meals and they take the easy way out, rushing in with the wheelchair and whisking her to meals. When she fell and was taken to hospital/ER I was not once communicated with with someone from Brookdale. If the paramedic hadn't called it feels like I wouldn't have known. I don't live nearby (3hrs) and I don't trust them to let me know if she is not ok.

Anonymous

Assisted Living

Family/friend

January 14, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

A caring and supportive community; would recommend

They are open communicators and take good feedback. As with many communities, staff is often stretched thin.

Anonymous

Assisted Living

Family/friend

November 7, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Brookdale Manlius review

The people especially the nurses are great. The food isn't very good. It's like school cafeteria quality. They are all expensive so "value" is hard to describe. They do nickel and dime me for many things. But I have no complaints especially living 3 hours away I have comfort in their care.

Diane

Assisted Living

Family/friend

October 15, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Manlius

We were very pleased with how well you handled Dad. He just wanted to get home which is what he did before passing a few months later. Thank you for your patience and understanding it was really appreciated.

Anonymous

Assisted Living

Family/friend

August 1, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Friendly, caring community.

People are lovely. The way things work isn't always clear. Not sure info about my mother's activities etc is always accurate. Soiled laundry stacked in a corner of her bathroom for periods of time. Trash not emptied/taken out. I wish the evening meal was later. It all feels rushed. Mom enjoys the daily exercise class. She is frequently offered chance to join in. I don't have a good comparison/developed expectations regarding care cost.

Anonymous

Assisted Living

Family/friend

April 19, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Recommended

I would recommend Brookdale Manlius to others. My dad was borderline acceptable to their criteria, but they accepted him and were wonderful about it. He lasted about 40 hours there. Finally able to come to peace and passed away in his sleep there. They could not have been better to go through that with. We are very very thankful for that facility and the people there.

Michele P

Assisted Living

Family/friend

March 6, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Excellent care

If you can afford to move to the facility, it is definitely worth it because they take wonderful care of their residents.

Lauren

Assisted Living

Family/friend

December 7, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Manlius

Brookdale Manlius offered a lot of amenities to support my mom's independence. She has gained more of her life back. Excellent experience. Friendly staff that are very engaging. The transition was wonderful because the staff treated me like a human and really listened to our family need. I sleep easier knowing my mom is in such good hands. The departments and structure of staff is impressive.

anonymous

Assisted Living

Family/friend

April 10, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Happy with the care!

We chose Brookdale Manlius because we didn't want our family member to have to go to a "regular" assisted living facility/SNF. This facility could provide the care he needed with a higher level of care! The staff does everything they can to make the residents comfortable. They are very friendly and caring!

Debbie R

Assisted Living

Family/friend

April 6, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amazing staff!

The staff has gone above and beyond to help with every issue that I have been confronted with. They seem to be truly compassionate. It is slightly on the expensive side, but so far, has been worth it. The rooms are huge! They are not furnished like some others are, though.

anonymous

Assisted Living

Family/friend

February 20, 2023

5.0 out of 5 stars
Verified Review

Brookdale Manlius review

[name removed] never stayed at Brookdale Manlius. He experienced a health decline the day before he was supposed to be admitted and he ended up spending his last months between the hospital and a nursing facility. He died in December. During the short time I interacted with the folks at Brookdale I found them to be very helpful and accommodating. I would recommend the facility to anyone.

Peggy P

Assisted Living

Family/friend

August 16, 2022

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
4.5
Activities
5.0
Staff
5.0

Mom

The staff is very friendly and the community overall everyone is engaged. We are very happy with my mom being there. She seems to be comfortable and very content. She is participating in many activities which makes us very happy. Overall everything has been wonderful and we are quite happy she is thriving.

anonymous

Assisted Living

Family/friend

August 11, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.5
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
4.5
Meals & Dining
5.0

Brought peace of mind to our family

I think families placing loved ones (particularly if you have never had a need of this kind before) need to be patient, good communicators, and be polite. Everybody concerned including facility management and frontline caregivers are coming to learn what the expectations are - there is a learning period you have to go through and that is true wherever you go. We are all on the same team.

Anonymous

Assisted Living

Family/friend

July 21, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

A caring community.

anonymous

Assisted Living

Family/friend

April 25, 2022

2.0 out of 5 stars
Verified Review

Brookdale Manlius review

For someone who does not need a lot of assistance this could be a good place for your loved ones. We signed up for the enhanced assisted living and it just did not meet the expectations, it caused more frustrations then it should of

Anonymous

Assisted Living

Family/friend

March 21, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0
Meals & Dining
4.0

Brookdale Is A Good Place for Your Loved One

I would recommend Brookdale Manlius to others for their loved ones. They care about the residents and want to provide good care. The staff want to make sure the residents receive the best experience possible. The communication with the staff could be improved with the family. The return phone calls, and any changes in care for our loved one specifically is something we would like to see changed with the staff. My loved one doesn't always care for the food.

Linda

Assisted Living

Family/friend

March 2, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Great Place for Mom

This is a great place. The staff are very friendly and seem competent. My loved one seems well cared for. The staff are very nice to work with. They are very prompt in answering any questions or concerns I may have about my loved one. Bingo, music, and more are some of the activities available for the residents to participate in.

Brookdale Manlius

Neighborhoods

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Map of the neighborhood around Brookdale Manlius

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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