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Brookdale Mt. Hood

25200 Southeast Stark Street, Gresham, OR 97030

For pricing & availability:
(866) 374-4058
8.8
Review score
46 reviews
Add review
8.8
Review score
46 reviews
  • 5 star
    33%
  • 4 star
    36%
  • 3 star
    20%
  • 2 star
    4%
  • 1 star
    7%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Mt. Hood
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Brookdale Mt. Hood
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Anonymous

Child of resident/client

4.0 out of 5 stars

Review for Brookdale Mt. Hood

I would recommend Brookdale. The only problem [name removed] has had, is a bill they gave her. There were some charges that she did not owe. However, they did delete them from her bill. I'd say it was very good. My mother in law is doing very well there. The socializing is great for her.

Read all reviews

Brookdale Mt. Hood

Aging in place may finally feel seamless! Here at Brookdale Mt. Hood, residents can say goodbye to cooking and cleaning, because Brookdale’s team members prepare nutritious meals and manage chores like home maintenance, housekeeping, transportation, and landscaping. Plus, you can rest easy knowing that staff is available 24 hours a day, seven days a week to be alerted to an emergency. An alert system, paired with keypad entries, is also in place, providing even more protection. Here, residents’ wellness is supported by collaborative care partnerships, and each individual's care plan is flexible and can be adjusted as needed. You may not need assistance with bathing, dressing, or medication management now, but if at some point you do, Brookdale’s staff can provide as much support as you need. A concierge service is also available to assist with a variety of personal requests. Brookdale Mt. Hood also offers residents access to a host of convenient and attractive amenities, including a beauty and barber shop, postal services, a whirlpool, a game room, and more, all located on-site.

Community Services and Amenities

Volunteer for your favorite cause or participate in a classic game or movie night with your new friends. You can be as active as...

Senior living options offered

  • Assisted Living

Brookdale Mt. Hood

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Mt. Hood

8.8 out of 10
Review Score46 reviewsWrite a review
Overall Experience
3.8
Cleanliness
4.0
Friendliness
4.4
Care Services
4.0
Staff
4.3
Meals & Dining
3.5
Activities
4.2
Value for Cost
3.9

A Place for Mom has scored Brookdale Mt. Hood with 8.8 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Brookdale Mt. Hood has 46 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-20 of 46 reviews

Last Updated: 8/26/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 26, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0
Staff
3.0
Meals & Dining
2.0

Brookdale Mt. Hood experience

It is a nice place, but there are some complaints. Not enough staff, always out of some food, dinners cold from sitting to long. Mom has been charged for things that she didn't get. Her mail is sometimes late in delivery, not enough medical staff. Sorry, for the criticism, but paying [fee removed] a month, things should run more smoothly. She has made some good friends there and is pretty happy, shortage of staff and inadequate food supply, really bother her.

Anonymous

Assisted Living

Family/friend

November 12, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Brookdale Mt. Hood

I would recommend Brookdale. The only problem [name removed] has had, is a bill they gave her. There were some charges that she did not owe. However, they did delete them from her bill. I'd say it was very good. My mother in law is doing very well there. The socializing is great for her.

Anonymous

Assisted Living

Resident/client

June 26, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

everyone here is wonderful and [name removed] always says shes glad to be living here.

HF

Assisted Living

Resident/client

June 20, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

Building needs work, gutters are plugged up, siding is coming loose on outside of building. Doesn't get baths on time.

Anonymous

Assisted Living

Resident/client

June 20, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Resident/client

June 20, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Toured community

June 18, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Clean, friendly. I think my mom would be happy here. I just need to convince her she's ready.

KC A

Assisted Living

Family/friend

June 18, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0

A friendly and caring place

My Family member has lived at Brookdale Mt. Hood for over 10 years. I feel like we're a part of the Brookdale Family. She has special needs & staff are so Kind & thoughtful with her Staff have care conferences & include family input. Always endly staff. She loves it there!

Pat C

Assisted Living

Resident/client

June 18, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Resident

Lived here 9.5 years. Love it here.

Anonymous

Assisted Living

Family/friend

June 12, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
1.0
Staff
2.0
Meals & Dining
5.0

Our Experience

My loved one was previously a resident at Brookdale Mt. Hood. If I had known about their inability to delegate early on, I wouldn't have chosen this facility for my loved one. I would never recommend this facility to others. Head staff cannot delegate, so often the lower staff are not aware of the specific job they are to do with specific residents. The 3rd floor stunk to high heaven. I vomited twice from the smell of filled kitty litter and residents who needed tended to, who had defecated not in a toilet but maybe on the floor? I do not know exactly, but it was awful as you stepped out of the elevator. Also, the mess on the floors and tables in the open eating area remained there after 10 p.m. We moved my loved one out of this facility.

Anonymous

Assisted Living

Family/friend

July 11, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Advocating in Advance

If there are special dietary needs, make sure you do speak to the person in charge of food who is most agreeable and easy to work with. Make sure your loved one and you understand what Brookdale offers in terms of cleaning and laundry so that your loved one can be put on the schedule immediately as part of your orientation or whatever you go through as your loved one is planning to join the facility. They really do care!

anonymous

Assisted Living

Family/friend

February 20, 2023

1.0 out of 5 stars
Verified Review

If you need care, would not recommend

I believe that if somebody just needs a room and they are more independent, then it is probably a very nice place to live. However, if they need at care at all, (even meals delivered etc.) I would avoid it. For our family, it was a very bad experience.

Miranda

Assisted Living

Family/friend

November 15, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
4.0
Value for Cost
2.0
Care Services
2.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Not What I Was Hoping For

I would not recommend the community to others for their loved ones. The community told us there would be care items included and they weren't. The housekeeping wasn't provided such as taking the trash out, vacuuming, etc. There was a time that I was visiting and I couldn't find a staff member to assist with a screaming resident. I ended up having to call the night line to get assistance for this resident. The meals portions were really small for the residents. There was a variety of activities offered to the residents to participate in.

anonymous

Assisted Living

Toured community

April 8, 2022

3.0 out of 5 stars
Verified Review

Community Tour

Their marketing person was a very helpful and friendly person. The facility was going through some remodeling, so the space at that time had a very unfinished feel. I saw piles of boxes, plastic sheeting, etc., so it was hard to really get a feel for what it would be like long term. They had a smaller community space for gathering than I saw at other places. But they had an interesting layout with an internal courtyard. So if families are concerned about their loved one wandering beyond a safe space, that could be a good option for them.

anonymous

Assisted Living

Toured community

October 8, 2021

5.0 out of 5 stars
Verified Review

Tour of Brookdale

We loved Brookdale. The people we have dealt with are amazing and were not too pushy but good with their follow up. We are back to looking for more care for our loved one, and this facility is definitely on our list to visit again!

anonymous

Assisted Living

Family/friend

July 9, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0

A very friendly environment and pretty caring

We do think the staff are very friendly, responsive and have been helpful on a number of occasions. What really did it for us was that they offered a specific unit for low to moderate dementia care which just fitted our loved one so perfectly.

Anonymous

Assisted Living

Family/friend

May 24, 2021

3.0 out of 5 stars
Verified Review
Friendliness
5.0
Care Services
3.0
Staff
2.0
Meals & Dining
1.0

My Thoughts

I would recommend you check around to different communities. The community is short staffed. The food is served cold on paper plates and plasticware. The staff say the residents can warm the food up in the microwave, but is hard for those that can't get up.

Brian S

Assisted Living

Family/friend

May 7, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

A place for mom!

The entire staff team from top to bottom were very good, and the cleanliness of the community improved with the remodeling. We have absolutely no complaints with the community. The head nurse was very helpful, the sales gal was also very good working with our family, and moving our loved one from a one bedroom to a studio. Brookdale is a very good organization to work with, and we had full confidence in their honesty.

anonymous

Assisted Living

Family/friend

May 3, 2021

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
4.0
Care Services
2.0
Staff
3.0
Meals & Dining
1.0

my experience

the director of the community was wonderful. There have been a few issues with billing. If you have Kizer insurance don't go here, they had issues with paperwork on more than one occasion. I would not recommend this community to others

anonymous

Assisted Living

Resident/client

February 12, 2021

2.0 out of 5 stars
Verified Review

My review of Brookdale Mt. Hood

I do not have anything against the workers here, and overall it is a good community. However being in a wheel chair I sometimes do not get all the assistance I need, and if I need more assistance they will tack on more fees.

Brookdale Mt. Hood

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Map of the neighborhood around Brookdale Mt. Hood

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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