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Brookdale Newberg

3802 Hayes Street, Newberg, OR 97132

For pricing & availability:
(866) 374-4058
8.4
Review score
23 reviews
Add review
8.4
Review score
23 reviews
  • 5 star
    57%
  • 4 star
    26%
  • 3 star
    4%
  • 2 star
    4%
  • 1 star
    9%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Newberg
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Brookdale Newberg
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street view of Brookdale Newberg

Lois C

Sibling of resident/client

5.0 out of 5 stars

Overall positive experience

I would rate each item a"5". The only problem we had was sometimes getting hold of someone on the weekends. Once your family member makes a personal connection with a staff member things seem to settle into place fairly easily.

Read all reviews

Brookdale Newberg

When you call Brookdale Newberg your home, you create the retirement lifestyle you have always envisioned. Whether you are searching for independent or assisted living services, residents here determine how much assistance they ultimately receive.

Would you like an extra hand managing medications, or assistance with brushing your teeth or bathing? Perhaps you’d like help with preparing nutritious meals, managing daily chores, or running errands about town? Regardless of your unique needs, Brookdale’s trained team members work with you one-on-one to meet your requests. Whether it’s a care service, a specific meal, or a fun activity, your wants will be catered to. Brookdale’s trained team members are also available 24-hours a day, seven days a week to be alerted to any emergencies. Additionally, an emergency alert system is used to provide extra peace of mind.

With an evolving list of homelike features and amenities, you may feel at home here instantaneously. Enjoy a fresh meal crafted by the culinary team and served in the dining room, which features a picturesque, two-story vaulted ceiling, or check out the ice cream parlor for some delicious dessert options afterward. For exciting recreation options, an arts and crafts studio and a game room are available,...

Senior living options offered

  • Assisted Living
  • Independent Living

Brookdale Newberg

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Newberg

8.4 out of 10
Review Score23 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.5
Friendliness
4.8
Care Services
4.2
Staff
4.5
Meals & Dining
4.0
Activities
4.4
Value for Cost
4.0

A Place for Mom has scored Brookdale Newberg with 8.4 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Brookdale Newberg has 23 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 23 reviews

Last Updated: 3/31/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Lois C

Assisted Living

Family/friend

March 31, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Overall positive experience

I would rate each item a"5". The only problem we had was sometimes getting hold of someone on the weekends. Once your family member makes a personal connection with a staff member things seem to settle into place fairly easily.

Anonymous

Assisted Living

Family/friend

October 23, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Good For Dad

They have nice spaces for family gatherings and a fun cafe space above the dining room. Rooms are a nice size. I think there has been too much turnover in the Administrative role.

Anonymous

Assisted Living

Family/friend

October 15, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
1.0
Care Services
4.0
Staff
4.0
Meals & Dining
5.0

Our family experience

They could improve on communication about level of care and cost change but with those improvements we would recommend them to others

Miriam E

Independent Living

Resident/client

June 7, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Good new home

The people who live here are friendly. It’s like a big family. I love the activities. Bingo is my favorite. The food is pretty good. The staff are helpful and always try to meet your needs. Overall, my husband and I are happy here.

Anonymous

Assisted Living

Family/friend

May 22, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
2.0

Home away from home for mom

What our family likes the most about Brookdale Newberg is that the location is closer to her doctors and her family. Based on the experience we have had so far, we would recommend this community to other families.

Jackie C

Assisted Living

Toured community

May 2, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Nice friendly atmosphere

I enjoyed my visit I think it would be a lovely place to live Everyone was friendly and helpful The food was good It seems like they have lots of activities They have a shuttle bus for transportation to Fred Meyers Safeway Etc. The grounds were well maintained and the Rooms were nice sized.

Phyllis

Assisted Living

Family/friend

January 25, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Enjoying Life

I would say my mom really likes the staff, they are very kind to her and they are friendly. I would recommend. I have never seen anything that worries me. We chose this Brookdale because we did like what we saw on our tour, it is close to me . Also once she uses up all her retirement monies she can stay and become a dual Medicare and medicade payer.

Cate Small

Assisted Living

Family/friend

February 2, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Would Recommend

I thought Brookdale Newberg was a wonderful place, and my mom really liked it there. They have helpful and friendly employees.

Joan Schutter

Assisted Living

Family/friend

December 15, 2022

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
5.0
Care Services
1.0
Staff
3.0
Meals & Dining
1.0

Brookdale is not a nursing/dementia care facility!

When I visited my elderly friend at Brookdale, her meal was left in the living room. She was bedridden. There was not a utensil in sight. The food was not pureed and she choked on the turkey I fed her (with my fingers). Hospice told me she was to be fed her meals but Brookdale didn't have the staff to do that. I pressed the call button 3 times and in the 25 minutes I was there, no one came. I appreciate the caregivers and know they are very busy. They are probably underpaid, undertrained and understaffed. There appears to be a high turnover which is understandable in today's business climate. I think Brookdale may be fine for senior and assisted living but it is NOT set up for nursing and definitely not set up as a dementia facility. On one visit my elderly friend was exiting the building. Who knows where she might have gone had another friend not stopped her. Daily family visits to assist with care are mandatory at Brookdale for anyone who cares about their loved one.

Anonymous

Assisted Living

Family/friend

September 6, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

They Do A Lot of Things Right

This has been a positive experience for us overall. This is a much better community physically than other communities in the area. The staff communication with the family has been positive for us as well. There are three meals a day served, and at least 2 meals my loved one has choices to choose from.

Elmer N

Assisted Living

Resident/client

December 15, 2021

5.0 out of 5 stars

Been here 2 years through Covid. Brookdale has taken good care care of us.

Bill S

Assisted Living

Resident/client

December 13, 2021

5.0 out of 5 stars

Since coming to Brookdale. I have been more than satisfied. The staff and residents more feel like I'm the ''grandest in the jungle'' Thanksgiving I had lunch with my daughter one of the best cooks in the country. I came back after dinner and one of the RA's told me she was having prime rib. I asked how it was she said she had to work and hadn't had her's yet. She called her grand and had it delivered. Bless her heart she brought me a piece.

anonymous

Assisted Living

Toured community

November 11, 2021

3.5 out of 5 stars
Verified Review

Our tour experience

Our family had an in person tour and the staff there were nice, the community was clean and the rooms were okay. However the first general feel we got was that it felt more like a nursing home and not a retirement center.

anonymous

Assisted Living

Family/friend

January 29, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.5
Staff
5.0
Meals & Dining
5.0

Would recommend Brookdale to a loved one

We are very happy with the community, we do think they are doing the best that they can and doing a good job keeping up the cleanliness of the place. We have not been able to eat there ourselves, but our loved one says he is happy with the meals.

Anonymous

Independent Living

Family/friend

September 17, 2019

2.5 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.5
Care Services
2.5
Activities
5.0

Do not do what they say.

Anonymous

Independent Living

Toured community

May 11, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Wonderful experience! [Name removed] was excellent, she took mom from 'kicking and screaming' to 'if I have to I have to' in about 30 mins. She found the common ground and broke down the wall.

Anonymous

Independent Living

Family/friend

January 19, 2018

3.5 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5

Recently remodeled but management is hard to get a hold of

My Mother had lived here previously and she was pretty happy here. She moved out because of the cost and because she was still rather independent. When she moved back in, the adjustment was a little difficult for her. My mom has been here for a little over a month and I’m a little disappointed. I was told by the sales manager that they would be able to accommodate our requests for certain things. It’s been three weeks since I gave them a list of 4 things to fix and nothing has been done. I’ve received no response from them that they got my email or anything stating why they cannot accommodate my mom. A few of the things I’ve asked for is the rods in the closet to be lowered and a second room key. However, I really like the staff members and it’s a clean facility. They recently did a remodel with fresh paint and carpet when the building changed owners. I would recommend this facility to other families.

Anonymous

Independent Living

Toured community

July 18, 2017

3.5 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5

Smaller than I would have liked

This property was nice very well kept and maintained. It met our requirements as far as the 2 major things we were looking for a pet-friendly community and they needed to offer cottages which they do. However, the size of the cottages was not as large as I was hoping for. They also didn't offer a patio it was a deck which wouldn't work for our little dog. On the tour, the staff seemed friendly and they were helpful answering our questions and the residents that we saw seemed to be comfortable.

Anonymous

Independent Living

Family/friend

June 14, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

A Place For Mom is amazing and we appreciate everything, following through with agreements and being so helpful every moment along the way. This community is so beautiful and clean with amazing staff, which is small but they are always concerned, attentive, and on top of everything. My mom enjoys her meals but the menu does need special diet options too. Mom likes to play cards, go to the movies and is happy with all the activities. I would highly, absolutely recommend this commuinty.

Anonymous

Independent Living

Family/friend

March 16, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Mom Loved The Food

My mother did so well at Brookdale. She got better and was able to move back home and we are so pleased with all the help we got from Brookdale they were really great. The community is nice looking, too. My mother had a few little issues with housekeeping, but nothing too serious to worry about. It's a clean community. The staff is friendly and kind and very helpful to my mother. Their response time to her was great, they responded to anything that she needed. She really enjoyed the food, and she gained five pounds while she was there. This was a great experience and we are very happy we are able to take her home now thanks to Brookdale. We would highly recommend them.

Brookdale Newberg

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Map of the neighborhood around Brookdale Newberg

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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