5809 Old Oak Ridge Road, Greensboro, NC 27410
Anonymous
Child of resident/client
Brookdale Northwest Greensboro experience
The main reason we chose Brookdale Northwest Greensboro was because of the friendliness of the person I spoke to. Unfortunately, she is no longer employed there. The biggest complaint was not getting an itemized bill! I tried since my mom started living there to get an itemized bill! It never happened! I wanted to know exactly what I paid for monthly, since the amount would change.
Read all reviewsBrookdale Northwest Greensboro
At Brookdale Northwest Greensboro, we offer assisted living services in the vibrant city of Greensboro, North Carolina. We believe sustaining social relationships and friendships is an integral part of living and aging well. This is why our team works daily to provide holistic care and diverse activities to meet residents' physical, mental, and spiritual needs. We want to help you find a sense of purpose and belonging, while prioritizing your health and safety. Here, residents receive personalized care plans tailored to their unique needs. Whether it’s assistance with medication management, bathing, getting dressed in the morning, or additional tasks, we strive to simplify your days. Our compassionate team members are also available 24 hours a day, seven days a week to be alerted to an emergency. We encourage you to let us know how we can make your days easier. In addition to care, we manage chores from your daily routine. Say goodbye to housekeeping, home maintenance, laundry, and meal preparation. Instead, prepare to indulge in three homemade meals each day along with snacks and refreshing beverages. Prepare to experience redefined senior living filled with nearly everything you may want or need on site to promote stress and worry-free days.
Brookdale Northwest Greensboro
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Brookdale Northwest Greensboro with 9.1 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Brookdale Northwest Greensboro has 51 reviews with an average "overall experience" of 4 out of 5.
Anonymous
Assisted LivingFamily/friend
March 31, 2025
The main reason we chose Brookdale Northwest Greensboro was because of the friendliness of the person I spoke to. Unfortunately, she is no longer employed there. The biggest complaint was not getting an itemized bill! I tried since my mom started living there to get an itemized bill! It never happened! I wanted to know exactly what I paid for monthly, since the amount would change.
Donna
Assisted LivingResident/client
November 24, 2024
As a current resident of Brookdale Northwest Greensboro I would say there are some employees who are amazing and love us with all their hearts. And then there are employees that are clearly here only for the money. Unfortunately, that would be some of the leadership in this facility. They get paid an extraordinarily high salary yet treat residences as though we don’t have a brain or an opinion. That is not the case. I am disappointed at how quickly they’re running through my retirement while they scream at me and call me names. In any language that’s called bullying. Thank you very much Brookdale Northwest Greensboro. And yes, I would call that sarcasm.
Mark Failla
Assisted LivingFamily/friend
September 17, 2024
The facility is very clean, the staff is competent and caring, and the chef prepares delicious, healthy meals. Residents are treated with respect and their concerns are heard and generally addressed. The only concern during my sister's first two months is that cöphone calls on one weekend were not answered.
Donna
Assisted LivingFamily/friend
September 17, 2024
The other staff members were also great, just can't recall their names. The food was spectacular! The only problem we saw was they were grossly understaffed & [removed]k a month is crazy expensive when the wonderful people who took care of mom were so understaffed, & exhausted. The staff [name removed], [name removed]& the young man & [name removed] were just wonderful!
Anonymous
Assisted LivingFamily/friend
September 3, 2024
It's a smaller facility. When visited, residents were walking around and seemed active. Everyone seemed to know each other. It felt like a close knit family and unit.
Kevin Brevard Sr
Assisted LivingFamily/friend
August 26, 2024
Reflecting on our time at this facility, I can’t help but feel an overwhelming sense of gratitude. From the moment my dad arrived, the staff welcomed him with open arms, treating him not just as a resident but as a cherished member of their community. This has been more than just a place of care; it has become a home away from home for him and a place of comfort for our entire family. The level of care and compassion that each member of the staff shows daily is truly remarkable. They go above and beyond to ensure that not only my dad’s physical needs are met, but that he feels genuinely loved and cared for. It’s evident in the small gestures—a warm smile, a gentle touch, a kind word—that their work is more than a job; it’s a calling. They’ve taken the time to get to know him as a person, learning about his preferences, his stories, and what makes him happy. This personalized approach has made all the difference in his well-being and happiness.
Anonymous
Assisted LivingFamily/friend
August 2, 2024
Brookdale was a beautiful facility however I felt like my mother did not get the care that she needed there. I felt like they were understaffed and very unorganized. I'm afraid that's all I can say I have gotten better.
Jill J.
Assisted LivingFamily/friend
June 27, 2024
The small, family atmosphere and closeness of staff and residents is better than I could have imagined. They are so kind and attentive to my mom and she tells us over and over how happy she is. The staff is also so kind and friendly to our family every time we are there. [name removed] does an email almost every week letting us know things that are going on and they do a fun family event every month. We just could not have picked a better place for my mom.
George A
Assisted LivingResident/client
June 20, 2024
He said the place is very clean. The food is good and the people are nice. Employees are helpful and they make every effort to meet his needs. Outside view is nice, not alot of traffic or noise. Plenty of activities and I like living here.
Erin K
Assisted LivingFamily/friend
June 15, 2024
My Mom loves her home at Brookdale Northwest. It really feels like home, warm & welcoming. It’s small enough where everyone knows each other. The entire staff is wonderful, helpful and kind. Mom’s room is cheerful and clean. The food is absolutely delicious. That’s really what my Mom loves most. I’ve experienced it myself when I’ve gone to special events for holiday celebrations.
Jimmy
Assisted LivingFamily/friend
March 18, 2024
Since the death of my father mom had lived alone. In the past year it had become apparent that we had to do something. When we started looking for an assisted living facility, we saw that Brookdale Northwest could be a good fit, so we set up a visit. The first thing that we noticed was how clean the facility was. The room was very nice and was large enough to accommodate the furniture she wanted to take. Once settled we were very impressed with the staff. They quickly learned exactly what she needed and her dietary choices. With just over a month there she has settled in very well. The biggest part of it for us is that we know she is being well taken care of.
Edith
Assisted LivingFamily/friend
March 12, 2024
I was very impressed with the layout and cleanliness of Brookdale North West Greensboro. The staff is extremely courteous and attentive to my mom’s needs. They were very thorough in explaining the admissions process as well as all costs involved. My mom loves the location, the food and all the amenities offered. A difficult decision was made all the easier by the kindness and concern demonstrated by the staff. I feel so much better knowing that my mom is enjoying her time at Brookdale and is receiving the attention and care that she deserves.
Anonymous
Assisted LivingFamily/friend
January 17, 2024
Very disappointed.
Fannie S
Assisted LivingResident/client
December 19, 2023
First thing I like is being able to socialize with the great residents here. I have made great friends and we all keep up with each other! Also, the CNA’s are wonderful and kind, and make me feel comfortable in my new home.
Tatiana C
Assisted LivingFamily/friend
December 7, 2023
My mom just moved into the Brookdale senior living site in Greensboro off of old oak ridge road. What an easy process, from the initial visit to the application process was very smooth. [name removed] the sales manager was so helpful and made the whole process easy. The management team and staff are very warm and welcoming. You are always greeted with a smile. If you are looking for a place for your loved one I highly recommend Brookdale.
Joeseph R
Assisted LivingResident/client
December 4, 2023
I try to be part of activities and anything that’s going. I came here to enjoy myself and live a relaxed life. I moved here to be closer to my daughter after my wife passed away. I’ve made some good friends here. I like doing things outside, and going places.
Robert K
Assisted LivingResident/client
November 28, 2023
I love the food, it’s all good! I’m satisfied with the service we get. I like this location because it’s close to our son and he comes to see us often. I get very good care from our nurse [name removed] and her staff who manages all of our medications. We really enjoy the live music and dancing we look forward to Bible study every Wednesday.
Lucille B
Assisted LivingResident/client
November 28, 2023
I’ve been busy here every day since I moved in about a year ago. I haven’t even missed my family farm where I grew up. I feel like my purpose is to help other people and lift them up. I’ve made some very close friends that feel like sisters. We are tighter than a corkscrew! We look out for each other every day. This is a very homey feel and I’m so happy!
Donna
Assisted LivingFamily/friend
November 14, 2023
The staff members at Brookdale Northwest Greensboro are kind and my mom loves them, but there are days when they are understaffed. The facility is VERY clean, the food is wonderful. It was easy to move my mom in and we are grateful for having Brookdale! My mom is happy. When mom is happy, everybody is happy! I would recommend Brookdale Northwest Greensboro to family and friends.
Erin K
Assisted LivingNovember 8, 2023
I felt this was going to be the right new home for my Mom the moment I spoke with the sales director on the phone. My husband and I then met her in person and the chef and a resident that same day. I knew 100% this is where I wanted my Mom to be. Everyone has opened her with open arms and most importantly my Mom LOVES the food. I really like that Brookdale Northwest is small. I like that I’ve met a lot of residents and they are very happy to be there. It’s clean and the dining room is inviting and very beautiful. My Mom likes feeling she’s going to a restaurant for every meal.
Brookdale Northwest Greensboro
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.