2611 Olney Sandy Spring Rd, Olney, MD 20832
Anonymous
Child of resident/client
Warm and loving personal care
The only bad thing that I can say is the facility has had difficulty with the HVAC system. My mom has a giant HVAC unit in her room and sometimes it doesn't work. On the other end, I can't speak highly enough about the people who work at Brookdale. From the staff that work with the residence to the activities coordinator [name removed], who is amazing, to administrative folks like [name removed], I have nothing but good things to say about the people at Brookdale. We are so grateful for my mom's care and support.
Read all reviewsBrookdale Olney
Live the life you desire most, here at Brookdale Olney. This memory care and assisted living community offers person-centered programming and a host of attractive amenities. With an immaculate foyer, a light-filled dining area, a cozy theater, and a variety of other comfortable common areas scattered throughout, it may feel like your dream home. Some other appealing features include the relaxing whirlpool, a coffee shop, a well-stocked library, an on-site beauty and barber shop, and freshly prepared meals served daily. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to an emergency. An alert system and keypad entries are also in use for added security.
Here, residents with different skills and cognitive abilities can receive the precise care they need. Brookdale’s team offers daily guidance, gentle reminders, and exclusive memory care programming. Team members also provide assistance with bathing, dressing, grooming, and other activities of daily living. In addition to person-centered care, residents receive transportation, housekeeping, laundry, and home maintenance services, as well. While your chores quickly disappear, you can take full advantage of your newfound free time.
Brookdale Olney is bursting with new opportunities every day. Here, you can...
Brookdale Olney
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Brookdale Olney
A Place for Mom has scored Brookdale Olney with 7.7 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Brookdale Olney has 58 reviews with an average "overall experience" of 3.6 out of 5.
BK
Assisted LivingFamily/friend
August 13, 2025
We had a long drawn out disagreement with them about whether or not we had committed to them contractually. We said no thank you by the deadline, But they charged us for months, decreased but would not zero out "our account". We had to have our lawyer assist my mother getting B.O. to cease and desist. Stressful, expensive, ridiculous. If you want more details, I will speak with someone. I advise people to avoid B.O.
Anonymous
Memory CareFamily/friend
July 22, 2025
The only bad thing that I can say is the facility has had difficulty with the HVAC system. My mom has a giant HVAC unit in her room and sometimes it doesn't work. On the other end, I can't speak highly enough about the people who work at Brookdale. From the staff that work with the residence to the activities coordinator [name removed], who is amazing, to administrative folks like [name removed], I have nothing but good things to say about the people at Brookdale. We are so grateful for my mom's care and support.
M L
Assisted LivingFamily/friend
September 12, 2024
My loved one toured this facility and although it was very reluctant to go into assisted living, believed that this place and the people in it were a good fit. I, too, was very impressed by the size of the facility, it was not so large as to be impersonal and not so small as to be unlively. The surroundings are beautiful, the apartments are spacious and accessible, and the people couldn't have been more kind. Unfortunately, my loved one passed away from health complications before ever living full-time at the facility. But I had peace of mind knowing that they were there waiting for him and even kept tabs on him in the hospital. I would definitely recommend that people add this to their list of places to consider.
Vicki
Assisted LivingFamily/friend
March 11, 2024
We are more than pleased! Great place, great people. I would tell prospective families that Brookdale is very well managed and being there is like a family who care and cherish one another. My Mother says, "She loves it at Brookdale".
Anonymous
Memory CareFamily/friend
January 18, 2024
My downside was moving in during Christmas weekend. Did not get the attention needed to settle in. We love the appearance of the place and location. Staffing issues like everywhere. Mom's assessment put her in memory care. Reasons, to get better medical care. That's a big no! And for social stimulation, again a big no! We got tossed around with ideas to move her to assisted living, but must hire an aide. I couldn't reason with that when we are already expected to pay around $[removed]!! Her medical needs were not being watched properly. Half of the team was great. Other half, need to find a new career. In the three weeks we've been here, mom started to get her bedsores again. Got a UTI, which I had to tell them she had. They were not changing her often or she'd wait up to 45 minutes when she pulled the cord to be taken to the bathroom. Then I inquired about her blood sugar. Was told, we have to get an order to test. Ok. Waited a week. Approached again, same nurse, we have to get an order. Yes, so did you?! Told me to bring in my own blood tester. I did. Her blood sugar was 210! They took my tester to use. They don't provide. I asked if she will go back on her glipizide and Metformin like she used to do. Well, they didn't have it in the report from Brooke Grove, so no. Though they noticed she listed as diabetic. Also, her medication was not properly ordered. She takes Seroquel to control her anxiety from CBS. By the end of the first week, she was wide awake for 48 hours!! Finally got her meds the following week and she slept for 36 hours. The people in memory care for the most part are not social, due to dementia. No one for mom to talk with. The manager said, well you take her to her room before we are going to do something. I told her, I either take mom to her room because she told me she needs to be changed or she doesn't want to sit in the loud dark room. And, the manager can come to her room and ask if she would like to join. Never asks me or talks with me. Just text with short comments. I come every day to take her downstairs to eat with the assisted living people. Why me, because I will have to pay for a chauffeur. They were leaving mom's door unlocked. Several times other residents were found in her room. Undressing and yesterday, in her bed sleeping!! It took me 2 weeks to get a key to her room. Every time I inquired about something, I had to wait until our two week meeting. Meanwhile, the chef here got us a key. Finally, they are testing her blood daily and doing bloodwork this Friday. Oh, she had a hip replacement and needed PT and OT. Again, 3 weeks in before she was even evaluated. Yesterday we had a medical meeting with Ms [name removed], nurse [name removed], [name removed] the memory care manager, [name removed] who is the business manager, chef [name removed], and physical therapist. I listened. A few were defensive others were very caring and concerned with all I had to say, including, I just gave them a 30 day notice. I'm taking mom home. She does not fit in any place here. She cannot see or hear well. She has CBS, not so much in dementia. She needs physical therapy, social stimulation, not so much loud noise and dark rooms. Ms [name removed], PT and OT, nurse [name removed], Chef [name removed], all understood. We discussed ways to change things to see that mom's needs were met. Even reduce the cost. We are to follow up in two weeks. Today, door was not locked. Found her not participating in exercises but untangling yarn, which she hates to do. Because mom will just do as she is told. Nurse [name removed] whom has an issue with me because I ask questions, just handled me mom's reports. I asked what her blood sugar was today. Not very nicely, answered me 150. I will give them a chance, but gosh, heck of a lot of money to leave someone you love. And heartbroken that she isn't cared for properly. But, I will leave it at, they don't have the ability to meet mom's needs. Which I do understand.
Anonymous
Assisted LivingToured community
June 22, 2023
I toured with Brookdale Olney. It is a very nice facility! The look was a little too elegant for my mom, she is just not the chandelier type. Based off what I saw I would think that they would take great care of loved ones. A lot depends on individual preferences.
Vicki
Assisted LivingFamily/friend
May 24, 2023
My loved one is a resident at Brookdale Olney. We love it here! I would rate this facility at a 5 across the board. There is nothing lacking and all services are exceptional. The activities are their super star for sure. The staff is top notch and the Executive Director is exceptional. I would recommend this facility to others.
Anonymous
Assisted LivingToured community
May 17, 2023
We toured Brookdale Olney when searching for an Assisted Living Facility for our loved one. The staff were nice and the lunch was delicious. However, the facility itself was old, smelly, and depressing.
SEM
Assisted LivingFamily/friend
February 27, 2023
Brookdale has been a good experience for my mother. She has short term memory loss, so they're very good with her. They're very attentive to anything I mention or ask about. I think they're short-staffed, but the care they provide is good. I feel like the experience you'll have depends on how involved you are. I visit often and have a good rapport with the staff, including admin. For my mother and her limited needs, it has been a great fit. And i she needs memory care later on, I like that I see them including the memory care residents in the activities.
Anonymous
Assisted LivingToured community
August 8, 2022
John K
Assisted LivingToured community
February 7, 2022
This community is okay. more expensive but it was a good community and they have different levels of care is needed.
anonymous
Memory CareToured community
October 6, 2021
We had a nice tour with Brookdale. The facility is beautiful but pricey. They were great with follow up after the fact checking in on us to see where we decided to place our loved one. They had a lot of amenities offered here that our loved one would not have been able to use.
Brian S
Memory CareFamily/friend
August 20, 2021
It is a very nice place and would recommend the community to others for their loved one's needs. The staff are great at talking to me about concerns, questions, or updates on my loved one needs. The community is accommodating to dietary restrictions.
Anonymous
Memory CareFamily/friend
September 23, 2020
We feel this community could have more staff members, but regardless of that we would recommend this community to anyone who asked, family or friend. Due to COVID they don't have activities available, but beforehand there were plenty. They would take day trips to go out and socialize, there was board games and movie nights. The only complaint we do have is the amount of food being delivered, its all based on diet. For example our loved one only received a slice of pizza for lunch and that was it, so we do think the food portions are a little on the small side.
Anonymous
Memory CareFamily/friend
May 14, 2020
Initially , it has been an easy transition for my aunt. I was so happy to find a community that could meet her needs and provide the quality of care that she needed. It appears that we lucked out and found a great match for her at Brookdale Olney. Her room, the food, and the social aspects really have met her needs as well. With the COVID lock down, she has been able to manage and thrive with the comprehensive care they provide her. The outside is nicely landscaped and appealing to the eye. The amenities are engaging. Overall, we have been very pleased.
Anonymous
Memory CareToured community
June 2, 2019
Friendly, clean and caring environment. Quiet setting.
Anonymous
Memory CareToured community
March 26, 2019
I thought it was a very nice place!
Anonymous
Memory CareFamily/friend
July 27, 2017
Things are working out well for my father here at Brookdale Olney. The staff is friendly, helpful and attentive and I feel my dad is safe in the memory unit. My dad did have some issues when he first moved in and they are being addressed for the most part. They have plenty of activities for the residents to choose. My dad likes going to the dining area and said the food is okay. I like the fact that they do have a resident doctor who sees my dad and monitors his meds. I would recommend Brookdale Olney to family and friends.
Anonymous
Memory CareFamily/friend
May 4, 2017
My loved one's stay at Brookdale is going great! This is one of the best facilities I have ever seen! The building is well maintained. The staff is sure to cater to my loved one's needs and requests. They offer a good selection of food, and my loved one has plenty of opportunities to participate in activities. This Brookdale location is the best!
Anonymous
Memory CareToured community
March 21, 2017
I had taken a tour of this property for my mother and really liked what I had seen during my visit. They did a good job on maintaining the building and keeping all of the bedrooms nice and clean. They had a great meal plan and a list of activities available to the residents throughout the week to keep them busy. They just did not have an immediate opening and was a little more expensive then the other place we had looked at.
Brookdale Olney
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.