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Brookdale Pocatello

1501 Baldy Avenue, Pocatello, ID 83201

For pricing & availability:
(866) 374-4058
6.0
Review score
23 reviews
Add review
6.0
Review score
23 reviews
  • 5 star
    53%
  • 4 star
    26%
  • 3 star
    0%
  • 2 star
    4%
  • 1 star
    17%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Pocatello
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Brookdale Pocatello
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Cheri P

Child of resident/client

5.0 out of 5 stars

Highly recommend Brookdale Pocatello

My mom unfortunately passed away in January. The move to Brookdale of Pocatello was the best move possible. [name removed] made the move effortless for my mom and I.

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Brookdale Pocatello

Embrace your independence while having access to direct support from compassionate caregivers as needed, at Brookdale Pocatello. If you need assistance with medication management, bathing, dressing, or other personal tasks, the staff is happy to assist. Before move in, each resident is given a personalized care assessment, and the staff uses an exclusive personalized service system to manage residents’ care needs efficiently.

To provide a safe atmosphere for all, the staff is available 24 hours a day, seven days a week to be alerted to an emergency. An emergency alert system and keypad entries are also used as precautionary measures. To simplify residents' days to the fullest, Brookdale Pocatello offers transportation assistance to appointments and local shopping areas. A concierge service, postal services, and a beauty/barber shop are additional perks to take advantage of on-site. Plus, assistance with meal preparation, home maintenance, and trash removal are provided, too.

With a variety of activities, holiday celebrations, arts and crafts, and other programs, it’s easy to make the most of your retirement here. Residents are welcome to sit back, relax, and enjoy the library, game room, scenic walking paths, cozy fireside living room, and gorgeous garden. The Personal Solutions program is an additional plus....

Senior living options offered

  • Assisted Living

Brookdale Pocatello

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Pocatello

6 out of 10
Review Score23 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.3
Friendliness
4.3
Care Services
4.3
Staff
3.9
Meals & Dining
3.3
Activities
4.1
Value for Cost
3.8

A Place for Mom has scored Brookdale Pocatello with 6 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Brookdale Pocatello has 23 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 23 reviews

Last Updated: 11/21/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Cheri P

Assisted Living

Family/friend

November 21, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend Brookdale Pocatello

My mom unfortunately passed away in January. The move to Brookdale of Pocatello was the best move possible. [name removed] made the move effortless for my mom and I.

Darren R

Assisted Living

Family/friend

January 17, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Mom almost died there!

My mother was found on the toilet unresponsive and almost died there now they want three times the money and $[removed] a month to take her dog out to poop. I'm fighting like hell to keep her out of there but my sister is the power of attorney and she doesn't have the compassion that she needs to be the power of attorney for my mother everything I'm hearing about this place they yell at people they leave them in urine soaked situations I'm going to get a lawyer and probably go after them for incompetency and leaving my mother there for quite a while before they found her. They feed him a bunch of carbs and carbs are bad for old people they're all just about money and nobody really gives a [removed] about him in there. The CEO of this place makes over [removed] a year they pay their employees minimal like around $[removed] a year and they are understaffed underpaid.

Paul

Assisted Living

Family/friend

October 18, 2022

1.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
1.0
Care Services
4.0
Activities
2.0
Staff
5.0
Meals & Dining
2.0

Would not recommend

In the end the experience was less than acceptable. I would not recommend Brookdale Pocatello to other families.

Carrie

Assisted Living

Family/friend

October 11, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

A good place for my mom

They were very kind. It was just a very nice place for mom to be, getting some extra care. I would have no qualms about recommending them at all.

anonymous

Assisted Living

Family/friend

April 1, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Staff
4.0
Meals & Dining
4.0

Works for us

This community is one of the better options in Pocatello. The staff are friendly and helpful for the most part.

anonymous

Assisted Living

Family/friend

March 21, 2022

3.5 out of 5 stars
Verified Review

Our Experience

I had some issues with Brookdale Pocatello. I think both parties, myself and Brookdale, didn’t know what we were dealing with as far as the extent of my loved one's dementia, so it ended up not being a good place for her. She couldn't follow Covid protocols during lockdown because she didn’t understand / couldn't remember. Her memory issues aside, I thought it was a very nice place. The majority of the staff were understanding. But the new nurse coordinator was very militant about the rules, which I know likely came from a place of overall caring for the business and the patients. But I did not receive empathy from her, or from the facility manager. And it felt like they just pushed my loved one out instead of working together with me to get her to a more suitable place for her.

anonymous

Assisted Living

Toured community

March 10, 2022

2.0 out of 5 stars
Verified Review

My tour review

This community was not too good. It smelled like an old place and they kept calling me hoping that we would go with this community and we just knew that this community would not work out for us. The tour was nice and the people were nice the building was just not what we were looking for.

A J

Assisted Living

Toured community

February 24, 2022

4.0 out of 5 stars
Verified Review

This was a good community but it was not cost efficient for my loved ones needs. The tour was good and they gave a lot of info and made sure to be very thorough.

CR

Assisted Living

Family/friend

September 29, 2021

3.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
5.0
Activities
3.5
Staff
3.0
Meals & Dining
3.0

Mediocre

Make sure that your family member is equipped for this type of community. They don't have any type of memory care here. I explained to them what my loved one was going through, and they just accepted her anyway. And then one month after she moved in, they said that they couldn't take care of her anymore. Half the staff is very helpful, and the nurses are saints. But upper management is a little staunch, just very opinionated and abrasive. The food that I tried was more like kid food, things like chips and hamburgers. But on rare occasion they'll serve things like salmon.

Denise

Assisted Living

Family/friend

March 8, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0

Above and beyond staff members

We chose Brookdale Pocatello because they were prompt and responsive. They gave us a tour when we asked for one and they met our criteria. The staff members are very friendly and helpful and they are excellent with communication, they send me pictures periodically of activities she is participating in. The facility is in a great setting and I cannot go on enough about the wonderful staff members. I would highly recommend them.

Geri B

Assisted Living

Family/friend

January 26, 2021

1.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
2.0
Care Services
1.0
Activities
1.0
Staff
3.0
Meals & Dining
2.0

Not Very Compassionate

Some of the staff were good and others weren't as good. I wasn't happy with the care. I didn't trust my loved one being there. There was a medical issue that happened that the staff said my loved one wanted attention. Due to the pandemic they had my loved one in their room, when they should have had them out with other residents.

Anonymous

Assisted Living

Resident/client

January 11, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.5
Value for Cost
4.0
Care Services
5.0
Activities
4.5
Staff
5.0
Meals & Dining
4.5

This Is The Place to Live

This is a good place to live. It is clean and everyone is helpful. The food is good. They had activities prior to the pandemic.

Janet Jamison

Assisted Living

Family/friend

September 19, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Love this place!

Words cannot express the appreciation I have for staff. They truly care about residents and their needs and choices. I have a family member Who was very happy and loved being here. Homelike clean environment. Rooms are bigger here than other facilities.

Anonymous

Assisted Living

Family/friend

November 7, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

More like a hotel!

This is the best facility we toured and seemed to be the best place my parents would like. Unfortunately, my mother passed away the day they were supposed to move, but my Father still moved here. The staff goes above and beyond expectations. The atmosphere here is a lot nice that some of the places we toured. My Father calls it a hotel all the time! The dining room is great and has a restaurant feel. My dad can order off a menu and doesn't have to eat the same thing every day. What I really liked is on move-in day, my dad couldn't take things from his home. Of course, his room comes unfurnished. Brookdale was wonderful in working with us and they actually furnished his room for us. The only thing we had to do was buy him a TV! I highly recommend this facility.

Anonymous

Assisted Living

Resident/client

March 20, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

My great new home

I love this community. I am happy with the cleanliness. It is a positive atmosphere. The other residents are so nice and friendly. This was a good decision for me to move into the community. They have a lot of nice activities for me to stay actives. I highly recommend other families to this community for a great place to live with a great value

Anonymous

Assisted Living

Family/friend

February 10, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Highly recommended!!

Things are going so well since my mother in law moved into this community. The place is fantastic! She was against moving in at first, but now that she has settled in she loves it. Every time that she needs something there is someone there to help her. She feels secure and that is her favorite thing about the place. She tries to do activities, but for the ones she is not able to do, she still goes down just to interact with the ladies. She loves the outings when they drive them to places.

Anonymous

Assisted Living

Family/friend

December 22, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Care for my mom

My mom had a few issues here ay this community that needed to be worked on. The staff is nice and friendly. She has been happy with the community being clean and taken care of. She likes the meals and the good variety. She does participate in a lot of activities with other residents. I would recommend the care that is given here and the value.

Anonymous

Assisted Living

Family/friend

November 17, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Small and personable!!

The staff are attentive and watch out for my brother. I think they are a little understaffed, however the staff they do have is wonderful. I wish they offered a few more outings. We like the food as most of it is homemade and they offer a variety of vegetables. The person I spoke to before he moved in is very friendly. She was open and honest about things and listened to what I had to say. They are very accommodating and I would recommend this community.

Anonymous

Assisted Living

Family/friend

August 29, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

5 Stars All The Way!!

I really like that my mother has friends in the community this is keeping her engaged in activities. The meals are of great portion and good taste there are no complaints. Her room is always kept clean and organized the staff does a good job. I would recommend the community the staff is nice and they keep my loved one safe.

Anonymous

Assisted Living

Family/friend

August 5, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0

really like them

I really like the staff there at Emeritus at Highland Hills. They seem to be very caring and genuinely concerned about the health and well-being of the residents. The food is really good there also.

Brookdale Pocatello

Neighborhoods

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Map of the neighborhood around Brookdale Pocatello

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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