8811 176th Street East, Puyallup, WA 98375
Karen M
Child of resident/client
Great place for a family member
My mom has been there 2 months now, she likes her room, has settled in very nicely Staff are very friendly, helpful Lots of activities for the residents and their families also. They celebrate the holidays with songs from outside people coming in to sing and encourage residents to join in. We are happy with the placement we choose for my mom
Read all reviewsBrookdale Puyallup South
Embrace person-centered care and find your purpose here at Brookdale Puyallup South. This homey, family-oriented memory care community supports seniors and families in Puyallup, Alderton, McMillin, South Hill, Summit, and many other surrounding neighborhoods in Pierce County. Here, dementia-experienced team members take the time to learn about residents' health histories, everyday routines, and preferences.
In an effort to provide well-rounded support, this community offers two memory care programs. The Clare Bridge program — an exclusive brand of dementia care created more than 30 years ago — supports residents in the early stages of dementia by providing six structured activities a day, encouraging them to use their individual skills. Meanwhile, the Solace program provides an additional layer of support and is designed for residents in advanced stages of dementia. This specialized program includes additional hands-on personal care and incorporates activities with music and aromatherapy.
Rest assured, residents’ safety is prioritized just as much as their care. Staff members are available 24 hours a day, seven days a week to be alerted to an emergency situation. The community features large circular paths, way-finding cues, secured entrances and exits, keypad entries, and an emergency alert system. While staff manages your care, meals, and daily...
Brookdale Puyallup South
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Brookdale Puyallup South
A Place for Mom has scored Brookdale Puyallup South with 8.4 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Brookdale Puyallup South has 33 reviews with an average "overall experience" of 3.4 out of 5.
Karen M
Memory CareFamily/friend
February 18, 2025
My mom has been there 2 months now, she likes her room, has settled in very nicely Staff are very friendly, helpful Lots of activities for the residents and their families also. They celebrate the holidays with songs from outside people coming in to sing and encourage residents to join in. We are happy with the placement we choose for my mom
Jonathan P
Memory CareFamily/friend
January 21, 2025
It was not a great experience. We left after my mom was there for only a month. I don't even know where to begin. I could go on and on. From not being able to gain access to the building, we literally sat in the foyer for 20 minutes, trying to gain access, to my mom having medicine in her pockets, on the floor, in couch cushions. To her room being a mess every single time that we went there. Food being left out for multiple days. My mom had one shower in a month. We discussed with leadership over there on multiple occasions, she would blame her staff. Nothing would change. My family would not recommend them to anybody.
Dave D
Memory CareFamily/friend
November 19, 2024
Brookdale is great on all categories. It has been the best possible experience for my dad. Brookdale far exceeded my expectations and car for dad.
Lisa P
Memory CareFamily/friend
October 25, 2024
It was expensive but they allowed us to go on DSHS MEDICAID after 1 year most places were 2 years private pay. They were kind and it was a homey family environment. His clothes and belongings would get lost sometimes but always seemed to make their way back eventually. The rooms were clean and comfortable most had extra chairs and it was ok for families to hang pics,shelves etc plus they allowed us to bring my dads recliner,tv,and mini fridge .They even helped him fix his tv a few times. Each room has its own bathroom minus a shower . I got to know the staff well through my dad's illness and they were wonderful.Very apparent that they really cared and it's not just a job for them.
Chioke
Memory CareFamily/friend
May 17, 2024
[name removed] was very helpful from a financial standpoint, getting us a contract that was both feasible for us and profitable for Brookdale176th. [name removed] with more of the day today specifics, concerns, and questions about anything going on with my mom. She was amazing and extremely helpful.
Unhappy Customer
Memory CareToured community
January 11, 2024
Brookdale South tried to charge me $[removed]for an empty room without My Husband ever setting foot in the building. We had agreed to a monthly price of $[removed]. When I called yesterday the price I was given was $[removed]. The price magically went up $[removed] more than our agreement. They try to scam unsuspecting people in their time of need. I would NEVER recommend Brookdale South to anyone….
Anonymous
Memory CareFamily/friend
February 14, 2023
We picked this community, because it offered the Medicaid spend down, and I received a second opinion about it. It's really expensive, but my loved one is being taken care of, and is in a safe place. They could use more staff, and clean more often. I would recommend to other families.
anonymous
Memory CareFamily/friend
January 5, 2023
We had a horrible experience with Brookdale Puyallup South. They should improve in all areas - they were all about the money and no care at all, absolutely no care. It was all talk to action with the staff and we would not recommend.
Anonymous
Memory CareFamily/friend
December 7, 2022
The back care staff are wonderful! But communication is very poor. Her hearing aids were lost, inaccurate information was frequently given or conflicting information was given and it was a terrible experience. It is incredible to spend so much money and still walk away hoping that I never end up in a place like that.
Anonymous
Memory CareFamily/friend
September 13, 2022
The food was terrible, and the sheets were, always missing on the bed. My loved ones clothes were always missing. I am not happy person. I would not recommend this place. Beware, and don't put your loved one here.
Anonymous
Memory CareFamily/friend
August 22, 2022
The place shows very well, but the level of care you are paying for is inadequate. The staff communication with the family is my biggest frustration as my phone calls and emails go unanswered. I feel ignored by this. The menu for meals looks great. The community seem to do a good job with activities. I feel that they are short staffed, like a lot of places are, to be able to provide the care they need to be providing for the residents.
Anonymous
Memory CareToured community
August 4, 2022
Small rooms and was not impressed, and they were more expensive. If a resident needs to be switched over to Medicaid than the resident has to move to a shared room.
Anonymous
Memory CareToured community
May 18, 2022
This was a nice community with friendly staff. The drawback was the bathrooms were across the hall from the residents rooms.
K B
Memory CareFamily/friend
January 21, 2022
Good place but sometimes the communication is lacking. The activity coordinator is good at responding. I believe the follow through is not as good as it could be. They could provide menu calendar with the activities calendar for families to see what their loved ones have the options to eat.
Patricia S
Memory CareFamily/friend
November 29, 2021
It's been a difficult year for us who have had family members in a care facility on total lockdown-no visitors. But despite my anger and frustration for my mom I feel the staff at Brookdale South did the best they were able to see that we stayed in contact with family. I applaud them all for being there when I couldn't.
Rose J
Memory CareFamily/friend
November 4, 2021
In my mother’s 10 day stay they let her fall 3 times, didn’t shower her whatsoever (I had to take it upon myself) served her seafood (she is highly allergic!) and lost 50% of her wardrobe (we labeled everything). They called me the second night she was there to say that my Mom was too busy for them and they couldn’t provide 1:1 care and told me that I needed to spend the night with her or they would send her to the ER. From that point on, we stayed the night with her for the remaining 8 nights. As soon as we pulled Mom out of this facility they billed us [amount removed] for these 10 days still getting bills from them even now that my Mom has passed away. One for [amount removed]!! I tried to call/text financing and negotiate but there was no response. So as I prepare my Moms funeral, I’m also having to deal with the mental, emotional and financial aftermath of Brookdale South. I’ve had better treatment from my veterinarian when my dog passed away than I’ve had for my human mother from this place.
Sandra W
Memory CareToured community
October 13, 2021
This community was great but we went with another one due to the distance.
Anonymous
Memory CareAugust 7, 2017
The Brookdale Puyallup South is for strictly Alzheimer's care. It is a nice community that I did research on while looking for other care for my mom. Based on other recommendations it is a very nice and clean community. The caregivers do a good job of taking care of their residents.
Anonymous
Memory CareFamily/friend
April 4, 2017
I was very happy with the care that was received in this community. The staff was very caring to our special needs. The community is clean and maintained and we are happy. They had a small choice of meals They offered her activities for her to participate. I would recommend this community for good care and to assist with needs of a loved one. I would be happy to come back to this community for the special needs for a loved one to receive good care.
Anonymous
Memory CareFamily/friend
March 28, 2017
I am not happy with this communty. the price for the care is too much for a small small room. the community is not clean. They do not offer activities that are helpful for the residents. The residents are not offered there own towel when needing. The dining area did not have a knife for her to have her meals taken care of .They have offered activiites for her to participate. They need to offer more activities fir the residents to try and stay active. I suggest other famiilies check out this community to see if this is what they are wanting for a family member for care.
Brookdale Puyallup South
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.