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Brookdale River Road

592 Bever Drive Northeast, Keizer, OR 97303

For pricing & availability:
(866) 374-4058
9.0
Review score
37 reviews
Add review
9.0
Review score
37 reviews
  • 5 star
    51%
  • 4 star
    22%
  • 3 star
    19%
  • 2 star
    5%
  • 1 star
    3%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale River Road
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Brookdale River Road
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Anonymous

Child of resident/client

4.0 out of 5 stars

Life experience in assisted living.

I like how it is like a small community within the place. Staff is friendly and keep the place in good condition. I would like to see them be more proactive about trying to encourage the residents to join in the activities more. Just gentle reminders at least for those with memory issues. Other than that they have treated my mom with loving tenderness as if she was their mom. The place is very warm friendly and inviting overall. I have worked in many places for elderly living and this place is very friendly and does their best to help keep the residents from getting bored. Overall great satisfaction.

Read all reviews

Brookdale River Road

At Brookdale River Road, you can look forward to engaging activities and personal assistance, as much as you desire. Rest assured that the communicative and compassionate team members are available 24 hours a day, seven days a week to be alerted to any emergencies. An emergency alert system is also in use to promote security 24/7. the community is here to serve residents and their families in Keizer, Salem, Lavish Village, Hayesville, and other surrounding towns near Keizer, Oregon. As an all-inclusive assisted living community, Brookdale River Road provides residents as much assistance as they need with daily tasks like, bathing, getting dressed in the morning, managing medications, brushing their teeth, and more. Plus, a concierge service, postal services, a beauty/barber shop, and transportation assistance are available to use as needed. Additionally, tedious chores like cooking, cleaning, fixing leaky faucets, and mowing the lawn are managed by Brookdale’s team from now on. With daily chores out of the way, you can check out the game room, library, arts and crafts studio, or fireside living room. Relax or have fun — this is your time to shine.

Community Services and Amenities

Choose from a selection of enriching community activities or pursue your own...

Senior living options offered

  • Assisted Living

Brookdale River Road

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale River Road

9 out of 10
Review Score37 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.0
Friendliness
4.2
Care Services
3.8
Staff
4.6
Meals & Dining
4.2
Activities
3.8
Value for Cost
3.7

A Place for Mom has scored Brookdale River Road with 9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Brookdale River Road has 37 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 37 reviews

Last Updated: 6/25/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

June 25, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Staff
4.0
Meals & Dining
4.0

Slow to respond

Honestly, I did not have a great experience there. My father was only there for 3 days. His move out date was [date removed] and I'm still waiting for my refund. The bookkeeping is horrible in both Brookdale River Rd AND [community removed]. I keep getting late notices even though I've already paid (and they've processed the checks), because they have not posted correctly.

Aldrich

Assisted Living

Toured community

April 1, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Very friendly environment including the residents.

They were our first interview and I was impressed with the facility and the rooms. The staff and managers have been very honest with us and helpful. They understand the stress and anxiety that goes into making the residents feel safe and cared for.

Anonymous

Assisted Living

Family/friend

March 10, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Brookdale River Road

Staff has always been very helpful. Going out of their way to help the residents to feel at home.

Anonymous

Assisted Living

Family/friend

February 27, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Life experience in assisted living.

I like how it is like a small community within the place. Staff is friendly and keep the place in good condition. I would like to see them be more proactive about trying to encourage the residents to join in the activities more. Just gentle reminders at least for those with memory issues. Other than that they have treated my mom with loving tenderness as if she was their mom. The place is very warm friendly and inviting overall. I have worked in many places for elderly living and this place is very friendly and does their best to help keep the residents from getting bored. Overall great satisfaction.

Anonymous

Assisted Living

Family/friend

July 15, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Brookdale River Road Review

Staff was great, food was an issue at times. Mom was on a special diet due to her diverticulitis. Some how when we ordered she got what was left over in the kitchen. She was bedridden, and could not go to dining room. For most part she got good care.

Meta B

Assisted Living

Family/friend

May 9, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Welcoming, with expert advice and help.

I cannot say enough good about Brookdale and the positive setting they offer! They were super friendly and welcoming. Answered questions I didn't even know I had! The intake process was so much easier than we expected. They made everything easy and pleasant! I also really appreciated how clear and transparent they were about their pricing and fees for care. My loved one was very excited to hear about how life at Brookdale is directed by the residents rather than corporate programming. She loved hearing that they could request menu changes and choose outings. She was hesitant to leave her home and transition to assisted living but after her first visit to Brookdale, she was excited to move and turn over some of the daily tasks to someone else. She has not looked back! She is happy, loves her apartment, new friends and says the food is great!! Thank you Brookdale for making this such a positive transition for us!??

Anonymous

Assisted Living

Family/friend

May 7, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

would recommend.

5s across the board. We have been very happy with the care mom is receiving. The wait times have been good and mom is enjoying the activities. The staff has been great to work with. They have made her feel very welcomed.

Sharon L

Assisted Living

Family/friend

May 3, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

My mind is at ease with dad here.

Staff has been great with dad. They call him [name removed]. They're friendly and act happy to take care of him. They're fast to come when he calls. The few times he was hurt or fell they always call me to either let me know he's ok or if the called an ambulance. Um there 5x a week and they're always happy to see me and give me updates when needed. After a few months the manager said the cats or one cat would need to go because she smells cat pee. I invited her in to show her how clean the box is kept and doesn't smell. She agreed it didn't smell in his room at all. She allowed both cats to stay. All is well.

Anonymous

Assisted Living

Family/friend

December 1, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

our families experience

I would rate a 5. Did not participate in activities as she was nearing the end of her life. A Place for Mom, Brookdale, and Serenity Hospice all get my highest rating and recommendation. Moving mom to Salem allowed me to spend more time with her at the end instead of her being two hours away in Roseburg. Thank you all so very much.

Alvina W

Assisted Living

Resident/client

July 25, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My family and I are so happy with my care here at Brookdale River Road. We wouldn't even consider any other place.

Sharon

Assisted Living

Family/friend

June 20, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Friendly and Helpful

Everyone at Brookdale River Road, including residents, is friendly. The employees are great and are very helpful and will bend over backwards to help. They have actually called to help and we were able to come up with a solution.

anonymous

Assisted Living

Family/friend

March 16, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Staff
3.0
Meals & Dining
1.0

If you are self sufficient, it might be a better fit

The everyday staff were excellent and very compassionate. The management staff I did have some issues with in the beginning. We had issues with the kitchen every day. My mom could only eat certain meals and they would bring her whatever was leftover in the kitchen and something totally different than what was ordered. Our family stayed with her 24 hours a day to make sure she was getting the care and medications that she needed. It was very frustrating. They have tons of activities provided, I wish she would have been able to partake. I think it would be a great place if you are able to take part in all that they have to offer. Just make sure to advocate for your loved ones.

Anonymous

Assisted Living

Family/friend

February 9, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Friendly and caring staff

They are nice and caring about the residents. I would recommend that others check Brookdale River Road out.

anonymous

Assisted Living

Toured community

November 15, 2022

3.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and right away we were just not impressed with the tour experience or community and immediately ruled it out for our loved one

Ally M

Assisted Living

Family/friend

August 5, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

HIghly Recommend this community

I have a loved one at River Road. This community stands out from the other communities I have seen over the years. Excellent care, fun and engaging activities, and the staff truly care about the residents. I am thoroughly impressed by Brookdale River Road and would recommend them to everyone.

Palma K

Assisted Living

Resident/client

November 10, 2021

5.0 out of 5 stars

Staff are caring and do their best to help when needed. RA's are helpful front desk is great, always willing to help when needed. {name removed} is wonderful she's very patient and goes above and beyond.

Deanie J

Assisted Living

Resident/client

November 10, 2021

5.0 out of 5 stars

Likes having programs, games to do together. Like the entertainment person.

Donna H

Assisted Living

Resident/client

November 10, 2021

5.0 out of 5 stars

Likes the community and residents. Loves the activities and {name removed} is fantastic. Great place to live.

Shirley R

Assisted Living

Resident/client

November 10, 2021

5.0 out of 5 stars

Our activity leader is exceptional, has kept us entertained and busy through the pandemic. She's amazing so caring treats everyone with love and respect. Has the patience and understanding {name removed} I chose here and love the area.

Margaret J

Assisted Living

Resident/client

November 10, 2021

5.0 out of 5 stars

Likes the other other residents have made good friends. Lobe doing activities and going anywhere on the bus. [name removed]has done a great job is a good driver.

Brookdale River Road

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Map of the neighborhood around Brookdale River Road

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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