830 Berkshire Road, Smithfield, NC 27577
Anonymous
Loved one of resident/client
. I would recommend Brookdale. Very nice community. Needs minor but important updates to menu and attention to details
They are very nice and friendly. There housekeeping skills are lacking. Dusting and vacuuming rooms and helping residents putting things away such as laundry and personal items. Sometimes the laundry isn't quite dry. Food is very boring and bland.
Read all reviewsBrookdale Smithfield
Live well and age gracefully when you choose to make Brookdale Smithfield your brand new home. Here, you or your loved one can look forward to gentle reminders, a variety of engaging activities with peers, and person-centered care. Each residents’ retirement experience is tailored to match their unique needs, goals, and expectations. To provide a stress-free experience, Brookdale’s trusted team members assist with transportation, errands, meals and housekeeping, as well as daily care. Before arriving, each resident receives a flexible and customizable care plan. Would you like assistance with managing medication, bathing, dressing, or a helping hand completing other daily tasks? Rest assured that you have access to quality care when it’s needed most. Plus, the staff is available 24 hours a day, seven days a week, to be alerted to an emergency. With assisted living services and memory care available under one homely roof, each resident receives one-on-one care in a timely manner.
The Clare Bridge program is an exclusive brand of dementia care used at Brookdale Smithfield. It was established more than 30 years ago and provides residents with six planned daily activities to promote their mental and physical health. Regardless of residents’ care needs, each resident has access...
Brookdale Smithfield
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Brookdale Smithfield
A Place for Mom has scored Brookdale Smithfield with 7.5 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Brookdale Smithfield has 37 reviews with an average "overall experience" of 4.1 out of 5.
Anonymous
Assisted LivingFamily/friend
April 25, 2025
They are very nice and friendly. There housekeeping skills are lacking. Dusting and vacuuming rooms and helping residents putting things away such as laundry and personal items. Sometimes the laundry isn't quite dry. Food is very boring and bland.
Anonymous
Assisted LivingFamily/friend
August 6, 2024
I would say it is fine not outstanding. The activities director is good and the RN on staff is very good. Some of the aides/caretakers complain of having too much to do. The front end person is on her phone a lot with personal drama. I was contacted when my mother had issues with health. Also my mother is going into memory care as her dementia has worsened.
Sarah
Assisted LivingFamily/friend
July 26, 2024
I found it difficult to access staff, medical staff, who should have answers to my questions re obtaining consults for Hospice and to assure me that her DNR order would be honored. No follow up to complaint re Mom being left in wheelchair for over 2 hours and no access to call bell!!! Some staff where more friendly than others. The chef went out of his way to be friendly. Music would have been nice, knowing other options. Only one activity, no director, no reminder for the one activity. Two church members who led singing of hymns and a short message
Anonymous
Assisted LivingFamily/friend
November 13, 2023
My loved one was previously a resident at Brookdale Smithfield and everything was great for her at this facility. The staff was very nice and accommodating. My loved one always said that she enjoyed the food. The facility was always clean and is scenic. This facility is the only dog friendly facility in Johnston County. I would recommend Brookdale Smithfield to family and friends.
Sarah
Assisted LivingFamily/friend
September 15, 2023
I found it difficult to access staff, medical staff, who should have answers to my questions re obtaining consults for Hospice and to assure me that her DNR order would be honored. No follow up to complaint re Mom being left in wheelchair for over 2 hours and no access to call bell!!! Some where more friendly than others. The chef went out of his way to be friendly. Only one activity, no director, no reminder for the one activity. Two church members who led singing of hymns and a short message. Manager, chief nurse. LPN also a 2 for care and compassion
anonymous
Assisted LivingFamily/friend
January 12, 2023
Staff is excellent. Very helpful and very friendly. Facilities are clean and well decorated- feels very "homey." Meals could be better - according to Mom they are often served cold or lukewarm. Then again she is very picky. Cost went way up this new year, but still good value.
Mike B
Assisted LivingFamily/friend
August 30, 2022
The facility is well maintained. The staff is attentive to the residents needs. Overall it has been a very good experience and we have had no complaints.
anonymous
Memory CareToured community
June 30, 2022
Our family had an in person tour and all the staff we met with seemed really nice but it was just to far out of our budget
C & M Jackson
Memory CareFamily/friend
February 16, 2022
the staff at Brookdale are great and very informative. they promote friendliness and encourage a mutual awareness of your loved ones needs. when i've visited Brookdale, the residents are always interacting in engaging activities and seem to be enjoying themselves. this community is on the expensive side, but i can not undervalue my gratitude and the level of care my loved one is receiving here. i feel comfortable knowing my loved one is being cared for here, as there is a sense of collaboration between the families and Brookdale. my loved one adjusted very well into the Brookdale family and i would recommend this community to anyone looking.
anonymous
Memory CareFamily/friend
October 6, 2021
Overall this is a good community. They just say that they can assist in different things but they do not have the time do them as stated. Overall I feel that the staff are doing the best that they can with the residents.
anonymous
Assisted LivingFamily/friend
October 1, 2021
For a senior who is independent and only needs a little bit of assistance that this would be an ideal community. If your loved one is a fall risk I would say to look for somewhere where there is more supervision or observation.
anonymous
Memory CareFamily/friend
March 30, 2021
We love the Brookdale Smithfield community, our loved one says the food is really good but does sometimes get a little repetitive. Compared to other places the value is good. Int he beginning we thought the people were extremely nice and helpful, the place was clean and well kept, it has a very welcoming feeling. They have gotten through this entire pandemic without any positive cases which is astounding, they are very careful. We feel that our loved one is safe there, and anytime we call with a problem it is fixed immediately.
Anonymous
Memory CareFamily/friend
October 7, 2020
They are a horrible place to put a loved one. My loved one wasn't bathed, and we had to pay extra for her to be cared for. I ended up having to wash her hair and bathe her every time I went to visit. She fell one time and they had to have EMS to come get her. The EMS feel that my loved one was laying there for hours. She arrived with no shoes and no underwear. The EMS waited for me to get to the hospital for over two hours, to tell me this. No one from the community went with my mother on the ambulance, or called to check on my mom. The hospital is only 5 minutes away. My family was very engaged and went to see my loved one daily or every other day. We even paid for a sitter to sit with her for two hours daily, because we felt she wasn't being checked on or engaged with. The bathrooms had no paper towels or toilet paper. We had to request this every time we went to visit. The staff said the residents had depends so it didn't matter. The staff was always friendly. The management wasn't responding and kept asking what we wanted them to do, and they didn't have a lot of staff. There was a night that my loved one was wondering with their walker. My loved one fell in another resident's room and the resident complained my loved one was in this resident's room, and he had to step over my loved one twice to be able to go to the restroom After my loved one moved out, there was a newspaper article that there was a rape of a resident at this community.
Paul
Memory CareFamily/friend
October 7, 2020
I would recommend this community. The friendless and the service of the nurses for the residents was great. The communication has been good. The room was very nice and we provided all the furnishings for it. The food was not cared for by my loved one.
Anonymous
Memory CareFamily/friend
June 17, 2020
They seemed to keep the community clean and I never noticed any areas that were not well maintained. The staff was always very nice to my mother. The care was also very good as were the activities. Compared to other communities in the area, they were definitely worth the price.
Anonymous
Memory CareFamily/friend
June 10, 2020
A very nice place, however we didn't feel there was nearly enough attention payed to my loved one or his care. We also had hospice come in to give him a bath a couple times a week, and Brookdale wanted to charge us for the bath, even though they were not involved at all in the process. They wouldn't even wake him up to go to breakfast. We moved him from Brookdale because of this. We moved him before the 30 days were up on his lease and we were told we would get the entire sum of his community fee back, however we never received it.
Phyllis
Memory CareFamily/friend
June 18, 2019
My father has been a resident at Brookdale Smithfield since March. Our experience with Brookdale has been a very pleasant one. The facility is very clean. The food is good and the staff is very caring and helpful. My only suggestion is that they could plan more outside activities like light gardening...something that could help the residents feel like they're accomplishing something.
Anonymous
Memory CareToured community
June 1, 2017
This looked like a nice clean community when we visited. This community does allow pets and they offer daily activities. This community was nice, however I did not think it was the right fit for us.
Anonymous
Memory CareToured community
May 10, 2017
This seemed like a nice community when we visited. It was larger than what we were looking for and it felt more official. The people I met were nice and the community seemed clean.
Anonymous
Memory CareToured community
May 9, 2017
If they had a private room, we would have signed up immediately.
Brookdale Smithfield
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.