5515 Rea Road, Charlotte, NC 28226
Anonymous
Child of resident/client
Safe, kind, friendly, caring, professional
10+ year plus resident. Loving and caring attitude toward my mother. Proactive for heath and physical concerns. Good communication welcoming and homey atmosphere.
Read all reviewsBrookdale South Charlotte
Welcome to the beautiful Brookdale South Charlotte! At last, residents can look forward to a tailored experience filled with interactive activities, nutritious meals, and person-centered care. Here, your golden years can be filled with trips to the on-site coffee shop or ice cream parlor instead of running errands or managing chores.
Before moving in, Brookdale’s team works with you to learn about your individual needs and preferences. So whether you need help with medication management, bathing, dressing, or something else, the staff is prepared to support you every step of the way. Dementia-experienced team members are also available to provide person-centered care to residents with Alzheimer’s and other types of dementia. Brookedale’s memory care programming — Clare Bridge — incorporates dementia-friendly activities into residents’ daily routines to promote stimulation and preserve their current life skills.
Regardless of your care needs, you can rest assured that staff is available 24 hours a day, seven days a week to be alerted to an emergency. Keypad entries and an alert system are also in use to provide heightened security. For your convenience, the community offers transportation assistance as well as concierge and postal services. In your free time, you can take advantage of...
Brookdale South Charlotte
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Brookdale South Charlotte
A Place for Mom has scored Brookdale South Charlotte with 9.1 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Brookdale South Charlotte has 50 reviews with an average "overall experience" of 4.1 out of 5.
Anonymous
Assisted LivingFamily/friend
October 9, 2025
10+ year plus resident. Loving and caring attitude toward my mother. Proactive for heath and physical concerns. Good communication welcoming and homey atmosphere.
Anonymous
Assisted LivingFamily/friend
July 30, 2025
The executive Staff at Brookdale South CLT are willing to work with families on whatever they need! I have not found this anywhere else.
Chris
Assisted LivingFamily/friend
May 28, 2025
The staff was so friendly, caring and helpful that we felt at home at Brookdale South Charlotte.
Anonymous
Assisted LivingFamily/friend
April 23, 2025
The staff is very caring. Facility is attractive but still inviting and comfortable. My family chose Brookdale South for my father and step-mother.....out of several attractive options.
Anonymous
Assisted LivingFamily/friend
November 1, 2024
Lack of communication and corrective actions from the administrative staff.
Anonymous
Memory CareFamily/friend
October 14, 2024
Brookdale South Charlotte a very beautiful facility and the admin staff is very nice. Memory care unit is tucked away like a cottage where the residents are kept comfortable. The food is bland. Not good at all. Needs to be more flavorful. Invest in a better cook. I rated activities low bc my family member doesn't really participate. Most of the memory care people just sit and watch tv. Would be nice to bring in some live music or musical activities for them.
RT
Assisted LivingFamily/friend
May 25, 2024
The entire team at Brookdale South Charlotte is wonderful. The care they provided was top-notch. The management team is especially focused on giving every resident the personalized attention they deserve.
Sasha S
Memory CareFamily/friend
April 18, 2024
Brookdale South has been the best experience for me and my mom from the beginning to the end.. The sales manager [name removed] is the very best and Tara and the rest of the staff are amazing. Communication and care are top priority.
William
Assisted LivingFamily/friend
December 6, 2023
5 on all the categories that are listed. What has made Brookdale South Charlotte such a great experience so far is the people that are there, they are excellent. We would absolutely recommend this community to other families who may be looking for a place for their loved ones.
Anonymous
Assisted LivingFamily/friend
October 24, 2023
Overall experience is rated at a 4 mainly because of stomach flu and quarantine which was out of the facility's control perhaps-so could be a 5. With the meals and dining service - clickish but that is to be expected with just a respite stay. Activities could be more varied and age appropriate. Some games were difficult . Most expensive of the ones we had seen- but the sales manager , Ashley ( even though not her job) was always available by phone and on a moments notice was there to help- with anything- for example when wifi was out- helped with tv and kindle.
Ed T
Memory CareFamily/friend
June 6, 2023
From the Sales team and Administrative Staff to the nurses and aids in my mom's memory care unit, everyone was so nice and always had a smile when they saw us on visits. The team was in contact with us if there were any issues. I fully trusted them as my mom's care givers so I could go back to just being her son. I'd chose them again in a heart beat.
D M
Assisted LivingToured community
February 21, 2023
This was a good community with a good location; however, we didn't see the value for the money.
anonymous
Assisted LivingFamily/friend
May 23, 2022
So far Brookdale South just seems like a really nice community for loved ones to be at, and based on the experience we have had up to this point we would recommend them to other families.
anonymous
Assisted LivingToured community
May 13, 2022
My tour experience with each Brookdale facility was wonderful. The staff were professional, focused and great educators. There was no dumb questions that I could have asked. They made me feel comfortable from the get go. This Brookdale facility was larger and offered different levels of care and had access to many more amenities than the smaller facility. I would not hesitate to recommend any of the Brookdale facilities.
anonymous
Memory CareToured community
May 4, 2022
Brookdale South Charlotte looked like a very nice facility. We were not able to see some of the facility due to covid like the rooms, but we were able to see the common areas. We really liked all of the staff that we met with and they were great with their follow up afterwards. It would have been a great fit for our loved one. It just came down to the location for friends and family and another facility was just a bit closer for us.
anonymous
Assisted LivingToured community
April 27, 2022
Our family had an in person tour and it was a fine experience, the people were all very nice and helpful.
anonymous
Assisted LivingToured community
April 8, 2022
Our family had an in person tour and it was a good tour with friendly staff but the community was just to big and overwhelming
John Doe
Assisted LivingFamily/friend
January 3, 2022
A loved one has lived here. Below are my opinion of strengths and weaknesses. Overall the day-to-day experience was hit and miss, and a relatively poor value for the price. I cannot recommend. Strengths: a) Food quality and variety is good b) The transportation to medical appointments was reliable c) Leadership responds to communications quickly Weaknesses: a) Facility condition-simple maintenance items are not addressed (burned out lightbulbs, dirty air intake registers, dirty carpet). There is a hole in the wall and water damage by an elevator. Additionally, they need to replace carpet, paint, and fixtures. b) Staff responsiveness and continuity - Staff change very frequently, and they rely on outside staffing yielding A LOT of inconsistency in delivery, and no continuity of relationship between staff and residents. Staff can be slow to respond when called. c) Lack of quality control - management does not have a way to monitor or control the delivery of services
Carrie
Assisted LivingFamily/friend
August 19, 2021
Overall, they've been very good. Our loved one has had some issues with falling, and I don't feel like they get to her fast enough. But the staff is very responsive once you address an issue with them. We've talked with the Executive Director and the Medical Director, and they've been very helpful. They're very good about medications and talking through any concerns about that. The facility is very nice, very clean, and accessible. Our loved one likes the food. If a resident can't go down to the dining room, they will actually deliver food to the rooms, which is a big plus for us. I feel like it's a pretty good value. They really worked with us on the cost.
Gary
Assisted LivingToured community
June 2, 2021
I liked Brookdale South Charlotte secondly. The biggest thing that decided us was the place we chose was smaller, with not as many people Also, the room my loved one would have had at Brookdale would have been on the 2nd floor and not as accessible for him. And it wasn't as visually appealing as where he ended up. He has a porch outside his window with nice views there. Plus concessions on pricing were better at the place we chose than at Brookdale. We liked everybody we met on our Brookdale tour, and I thought it was a really nice environment. We almost chose them, but it was size that was the deciding factor. Brookdale had one centralized dining room, whereas the place we chose has dining rooms for each hallway, which makes it feel more homey.
Brookdale South Charlotte
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.