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Sunrise of Providence

5114 Providence Road, Charlotte, NC 28226

For pricing & availability:
(866) 374-4058
9.7
Review score
77 reviews
Add review
9.7
Review score
77 reviews
  • 5 star
    47%
  • 4 star
    30%
  • 3 star
    14%
  • 2 star
    0%
  • 1 star
    9%
See all reviews
9.1
Review score
12762 reviews
235 facilities
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Sunrise of Providence
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Sunrise of Providence
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Take a virtual tour of Sunrise of Providence in Charlotte, NC

Anonymous

Child of resident/client

5.0 out of 5 stars

Review for Sunrise of Providence

It's been a good experience overall. have been pleased with the service levels. Food is pretty good. Clean facility and the help has been very good.

Read all reviews

Sunrise of Providence

Sunrise of Providence offers quality care in an elegant, victorian-style mansion. The community is close to the Arboretum Shopping Center and uptown Charlotte, which offers museums, shopping, dining, and more.

Every day at Sunrise on Providence is a new adventure.

Community Amenities and Services

Sunrise of Providence offers assisted living and memory care services. Staff is available 24 hours a day to provide personalized care as well as assistance with daily living activities such as bathing, dressing, grooming, and medication management. Housekeeping, laundry, and trash removal services keep your environment clean and tidy, while giving you more time to participate in activities.

Participate in a variety of enriching activities that stimulate your mind, body, and spirit. Attend current events discussions, move your body with exercise classes, socialize with friends over margaritas, create a beautiful flower arrangement, catch an evening movie with popcorn, play games with friends such as trivia, and more.

Enjoy three meals per day in the restaurant-style dining room, where the professional chef uses fresh ingredients, herbs, and spices to create well-balanced dishes.

Living Arrangements

Choose from a studio, one-bedroom apartment, or semi-private room. Schedule a tour of Sunrise of Providence to learn more about the amenities of your new home.

State Classification

Sunrise...

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

  • Assisted Living
  • Memory Care

Sunrise of Providence

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Sunrise of Providence

9.7 out of 10
Review Score77 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.2
Friendliness
4.4
Care Services
3.9
Staff
4.5
Meals & Dining
4.3
Activities
4.2
Value for Cost
3.9

A Place for Mom has scored Sunrise of Providence with 9.7 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Sunrise of Providence has 77 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 77 reviews

Last Updated: 4/10/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

April 10, 2025

5.0 out of 5 stars
Verified Review

Review for Sunrise of Providence

It's been a good experience overall. have been pleased with the service levels. Food is pretty good. Clean facility and the help has been very good.

Anonymous

Assisted Living

Family/friend

April 8, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Sunrise of Providence

The staff are very polite, helpful and caring for each resident. They get attached to the residents. Just the building could use additional parking

Charlotte R

Assisted Living

Family/friend

September 11, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring and responsive

[name removed] and I have both been pleased with the services provided. From front desk staff to nursing assistance to nursing and administration we are pleased. Nutritional standards are superior. Our only concern is that there is a limited parking, and in our case, it makes it very difficult for our older relatives who would otherwise visit. I feel this deficit is not therapeutic for the residents and I hope that that might change.

Donald S

Assisted Living

Family/friend

July 18, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A great place for my dad with wonderful, caring staff

I really liked the tone that was set by the Sunrise-on-Providence Assisted Living Coordinator [name removed] on day #1- resident-centric with lots of care given to attention to details and care of residents/family. What I experienced was staff with patience, following their plans but made time for my dad and us, his sons, upon request. Food was above average for sure; special holiday meals were a BIG deal and felt that way to all. I also enjoyed the diversity of the staff…members from various countries who both listened to and gave their own stories. Dad loved that! The facility was clean, medication team was superb and we could always reach management, as needed! Laundry service was very helpful and overall we felt this was the BEST local choice for our dad!

Richard S

Assisted Living

Family/friend

June 13, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful Facility

Loved Sunrise. Could not have taken care of [name removed] without them. I would rate all of these a 5. They went out of their way to make [name removed] comfortable. The main thing about the staff is that they always let me know what was going on. I had to ask very few questions.

Gary G

Memory Care

Family/friend

May 23, 2024

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Incomplete repairs in room, prior to move in.

Unfair charging practices without confirmation of actual costs. They continue monthly to this day. Negotiated pricing seemed to be forgotten and had to be reviewed more than once. When moving mother in law in, there were charges submitted that were eventually dismissed, but wee totally never even discussed. Corrective maintenance that was corrected prior to move in took weeks after mother in law was moved in to correct. I gave pictures to the facility, they should be on file with facility.

Anonymous

Memory Care

Family/friend

May 15, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
2.0
Staff
5.0
Meals & Dining
4.0

Improvements Needed

They were caring however I feel that the patients didn't get the care that they needed as a dementia patient needed. I felt they simply rolled them up to the dining hall and turned the tv on.. little to no engagement...there should be some form of therapy, if there's something memory...some engagement with activities that stimulate the mind ...

Anonymous

Assisted Living

Family/friend

May 2, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Just what we needed

The reason we chose Sunrise of Providence over others we looked into initially was because they were able to provide a higher level of support than other Assisted Living facilities. The caregivers always provided good care with respect and kindness.

Anonymous

Assisted Living

Family/friend

April 24, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Friendly place to live

it is crazy to charge [ fee removed] for a meal you already pay for. I can maybe see a $10 flat day rate but even that adds up quickly. It is wicked expensive and you worry the money will run out. Yes I would recommend them to other families but would have to warn them about them bringing your meal cost per meal.

Sharon

Memory Care

Family/friend

April 18, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

My mother is currently a resident at Sunrise of Providence and the experience has been great. The facility is clean and safe. The staff are attentive and committed to the residents. I would certainly recommend this facility to others.

Anonymous

Assisted Living

Family/friend

February 16, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Sunrise Review

Staff is very responsive and easy to reach with questions etc. I would recommend Sunrise of Providence to others looking.

Anonymous

Assisted Living

Family/friend

January 11, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Care Services
3.0
Activities
1.0
Staff
4.0
Meals & Dining
3.0

Caring Family

the communication is very lacking, also they need to update furniture or at least clean it. My sister caught Covid since she has been there. Value of cost a little to high for what we are getting. At the moment we would maybe recommend the Sunrise of Providence community to other families.

Suzanne A

Assisted Living

Toured community

December 30, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Excellent Leadership

The leadership at this community is top notch. Everyone I see seems happy to be there, seniors and workers. It is obvious that the director cares and has created a culture that matches. I would recommend Sunrise!

Tonna P

Memory Care

Family/friend

December 29, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent

Staff is kind and caring. My mom is happy and well cared for. I am kept up to date on her health and any issues by the director. The nurses are exceptional and make the residents feel special. I would recommend this facility.

Steven Spencer

Assisted Living

Industry reviewer

December 21, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Awesome Community

As a healthcare planning specialist, I have had several opportunities to meet and work with the staff and many of the residents at Sunrise of Providence Road. It is a loving and caring community. The physical and occupational therapists as well as the memory care teams are highly focused on improving the lifestyle of their residents. The Providence Road staff is always welcoming to the friends and families of their residents. When contemplating a decision regarding the next step in assisted living care for your loved one, I highly recommend a visit and a tour of this wonderful community.

Kristin W

Assisted Living

Industry reviewer

December 14, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Assisted Living facility!

Sunrise on Providence Assisted Living is wonderful! I assisted a client who could not return home after a rehab stay with moving in to this community. From the initial contact with their sales dept [names removed] through the move-in, they made this process so smooth and easy to manage. So many staff came by that first day to introduce themselves and greet my client. Since moving in, the care has been amazing and the wellness team [name removed] is so responsive to questions or concerns. It’s been a great move for my client…he enjoys his meals and the activities so much. I appreciate all they have done to give him a new, happy home so much!

Maryannie

Assisted Living

Family/friend

December 5, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I recommend Sunrise Assisted Living Community!

We appreciate the accessibility of the staff for communication about my sister and their willingness to work with us! The reason I gave cost a lower rating is the cost of the Hoyer lift even when it isn't being used and the expensive incontinence products.

Isatu S

Assisted Living

November 27, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Lovely facility good housekeeping, lovely stuff. Resident all look good and well groomed.

I visit this facility every Monday and Friday. The place is always clean staff and nice and very attentive to the residence. Residence are always happy and smiling. different activity for the residence.

Amanda

Assisted Living

November 17, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Well kept

Beautiful facility with spacious rooms. Residents are well cared for and have opportunities to stay active. When I arrived today I was able to see ladies sitting around the table making peanut butter and jelly sandwiches. They were excited and enjoying the company of one another. All of the staff members were polite and helpful also!

Nick J

Assisted Living

Industry reviewer

November 17, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Sunrise on Providence

Caring staff, great management, in house therapy. Great facility! The building is clean, no odors, and feels like a family environment. The food is great and has a variety of menu options for all three meals

Sunrise of Providence

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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