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Brookdale Southpoint

6895 Belfort Oaks Place, Jacksonville, FL 32216

For pricing & availability:
(866) 374-4058
9.0
Review score
53 reviews
Add review
9.0
Review score
53 reviews
  • 5 star
    42%
  • 4 star
    28%
  • 3 star
    15%
  • 2 star
    9%
  • 1 star
    6%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Southpoint
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Brookdale Southpoint community exterior
9 photos2 floor plans
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street view of Brookdale Southpoint

Brookdale Southpoint

With a selection of vibrant amenities to make your days feel brighter, and compassionate caregivers available 24/7, you can experience the retirement you’ve been searching for, at Brookdale Southpoint. Located off Turner Boulevard, the community is just a few miles away from St. Johns Town Center, which offers over one million square feet of exquisite dining and shopping options. St. Luke’s Hospital, as well as Memorial and Baptist Hospital, are conveniently close by in case additional assistance is ever needed.

Rest assured, Brookdale’s trusted team members are available 24-hours a day, seven days a week to be alerted to an emergency. A 24-hour security system is also used to promote additional on-site safety. Here, residents have access to personalized memory care and assisted living services. Trained team members work closely with each individual and their family to develop a comprehensive care plan which outlines specific services.

Brookdale's HealthPlus program provides a higher level of care without higher costs. With a focus on minimizing hospitalizations and emergency room visits, Brookdale HealthPlus offers care coordination, preventive health care services such as annual wellness visits, immunizations, and health screenings, and support for managing chronic conditions such as diabetes, high blood pressure, and congestive heart failure....

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale Southpoint

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Southpoint

9 out of 10
Review Score53 reviewsWrite a review
Overall Experience
3.9
Cleanliness
3.9
Friendliness
4.0
Care Services
4.0
Staff
4.2
Meals & Dining
4.3
Activities
4.1
Value for Cost
3.8

A Place for Mom has scored Brookdale Southpoint with 9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Brookdale Southpoint has 53 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 53 reviews

Last Updated: 10/23/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Susan S

Assisted Living

Family/friend

October 23, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I love Brookdale

The staff was always very caring and involved. My sister-in-law moved there first. Then we sent my 94 yo aunt there. Then we sent my best friend there.

Anonymous

Assisted Living

Family/friend

July 22, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

Brookdale Southpoint is a safe community with caring staff

My mom unfortunately had COVID when she moved. They accepted her but she had to be confined to her room. That was fine, but they forgot to deliver some meals the ones they did were not great. Once she got out of quarantine she was able to go to the dining room and that was much better. There have also been a few times where there were delays in med refills, but I was able to call the nurse director and get it taken care of. The facility is clean and safe, the people are caring and helpful, just short staffed. The activities are good and the transportation to medical appointments is great.

Anonymous

Assisted Living

Family/friend

April 22, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Brookdale Southpoint

Food is horrible. The food is cold, the servings are small, they run out of basics like milk for cereal. When serving French toast there's no syrup or butter. The facility common areas are fairly clean. I have borrowed a broom to sweep the floor. The maintenance man and activity man are very good and personable. Dining staff are all but non responsive Some staff members are friendly. But let's improve dining services at Brookdale Southpoint!

SHARON K STONER

Assisted Living

Resident/client

April 1, 2025

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
3.0
Value for Cost
1.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
1.0

Poor. Service not worth the money!

Here 6 weeks very disappointed! Over The phone I was told base cost $[removed] My son did all the paperwork but when I saw the signed contract the cost is $[removed] plus extra care for handling my. Medications . $[removed]for my little dog. Half of January all of February plus things that were not explained. Total cost was over $[removed]! March over $[removed]! False advertising and clearly "bait and switch. Food is average if you like thin slice of bologna. My dog was kicked out after 2 days on out and out lies . Have retained an attorney. Ring for help and 30 minutes later and ask what you want while lying on the floor!

Anonymous

Assisted Living

Family/friend

February 20, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

Brookdale Southpoint review

Everything has gone down somewhat since [name removed], the Director, left in July 2024. The food is not good. My aunt says if the electricity goes out, they don't get anything to eat. The food is not good. My aunt says if the electricity goes out, they don't get anything to eat.

Anonymous

Assisted Living

Family/friend

October 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Things to know about Brookdale

Overall Brookdale was excellent. Staff were all excellent and she was well cared for and family and friends were treated well. Medicaid did not pay the full amount, they paid Brookdale about [removed]k per month so we had to move her. If payment is not an issue Brookdale is a very appealing place.

Anonymous

Assisted Living

Family/friend

June 19, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

loving care

The staff at Brookdale Southpointe listened to our needs and did their best to support us. They took care of my aunt and stopped to help us too.I am so glad we found Brookdale Southpoint

Susan S

Assisted Living

Family/friend

June 19, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale southpoint is #1

I love everything about this community. The Staff is excellent, friendly, caring, attentive, professional, The food is delicious the entire facility is immaculate My aunt & sister-in-law reside here and I would not want them any where else.

Jack S

Assisted Living

Family/friend

June 19, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Best assisted living ever

I wish I could rate everything a 10. Everything about Brookdale Southpoint is excellent from dining, housekeeping, activities, nursing, etc. The executive director is top of the line!

Cheryl P

Assisted Living

Family/friend

April 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Such a caring staff!

Every single visit I observe patient, kind, and caring staff. I am so impressed with the compassion displayed on a daily basis. My mother is so happy here. We are truly blessed!!

Anonymous

Memory Care

Family/friend

February 12, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
3.0

A 30 Day Nightmare

I would not recommend Brookdale to my worst enemy! Hopefully, none of your clients will have to repeat our horrible experience with Brookdale. The facility is not bad -- it was actually pretty nice. The problem is the staff. They are totally understaffed and ill-staffed to provide even a minimum level of safe and effective care for dementia patients.

Nick H

Memory Care

Family/friend

December 22, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale Southpoint MC

Overall very good. Staff is conscientious and kind. Occasionally short staffed during the evening shift

Bart R

Assisted Living

Family/friend

December 22, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale Southpoint

The staff at Brookdale are courteous, friendly and really cares for the community. Any issues have been resolved very quickly. The facility is clean, the food is great and the activities are fun. Great value, no regrets!

Leslie D

Assisted Living

Family/friend

December 19, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Loving Care

Since our first day at Brookdale Southpointe, we have felt cared for and supported. My aunt is the resident but as her primary caregiver, I need as much assistance as she does! We are glad we found such a nice place.

Cheryl

Memory Care

Family/friend

July 11, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

staff is Family

We are so pleased with Brookdale Southpointe The staff are loving and caring. My Mom is very happy there. I love the staff!! Based on the experience we have had so far, we would absolutely recommend the Brookdale Southpointe community to other families looking for a place for their loved ones.

David

Memory Care

Family/friend

June 26, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent care and service. Highly recommend.

Brookdale Southpoint is a 5/5 on all counts. The staff are very caring and friendly. And they've been helpful with getting information to and from medical professionals.

Margaret W

Assisted Living

Resident/client

March 30, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Better than home

Mom was bedridden often at home. Now she is stronger, more active, and interested in life. The staff is friendly and makes us feel at home. We visit everyday and enjoy joining in with the activities the community has going on.

anonymous

Assisted Living

Toured community

February 28, 2023

5.0 out of 5 stars
Verified Review

Tour experience

I loved Brookdale Southpoint. If it were up to me, this would have been my first choice for my dad. I found all of the staff to be warm and welcoming. They also were more than willing to work with us financially. The only drawback was that my dad would not have been able to have his own room.

anonymous

Assisted Living

Toured community

February 20, 2023

4.0 out of 5 stars
Verified Review

Tour Review

Our family had an in person tour and it was one of our top two choices, it was a nice tour experience but it just did not feel as welcoming to our loved ones and we were really concerned about the stairs that are right in the front when you first walk in.

anonymous

Memory Care

Family/friend

September 27, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A nice community with great staff

Brookdale Southpoint is an extremely clean community and the staff members have been excellent, they are super friendly. We do not have much experience with the meals and dining but everything seems to be good. We do not get to see the activities but we do know they have things going on in the dining hall. The director has been very helpful with different occasions and we appreciate that. Overall we have been very happy and we would recommend this community to other families.

Brookdale Southpoint

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Brookdale Southpoint

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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