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Brookdale St. Augustine

150 Mariner Health Way, Saint Augustine, FL 32086

For pricing & availability:
(866) 374-4058
9.2
Review score
63 reviews
Add review
9.2
Review score
63 reviews
  • 5 star
    52%
  • 4 star
    30%
  • 3 star
    11%
  • 2 star
    5%
  • 1 star
    2%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale St. Augustine
SaveShare
Brookdale St. Augustine
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street view of Brookdale St. Augustine

Anonymous

Child of resident/client

4.0 out of 5 stars

Review for Brookdale St. Augustine

Beautiful, spacious building and grounds. They were terribly understaffed. The temps working on weekends didn't connect with the residents and usually stated they were not employees. Not unusual for caretaker and administrative staff to serve/clean in the dining room. Frequently ran out of some items listed on menu. The food is nothing like shown in their ads. Overall the caretaker staff is pleasant and helpful. During initial visit, I was told my mother could transfer to their Gainesville community when needed. They don't have a community in Gainesville.

Read all reviews

Brookdale St. Augustine

Located on majestically landscaped grounds with an abundance of trees, courtyards, and gardens, you can find our Georgia-style mansion in St. Augustine, Florida. With a large wraparound porch, it’s easy to embrace the peaceful ocean breeze and natural views around you. Here, residents and families find peace of mind, connection, and creative opportunities. With a continuum of care options, residents have access to personalized daily support from trained team members. Choose from memory care or assisted living services, depending on your needs. From medication management, to daily assistance with bathing, dressing, and more, we work with you to develop a care plan that best fits your lifestyle. The community is also built with your safety and unique needs in mind. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to any emergencies. The community also includes features like color coding, dementia-friendly dining menus, and other helpful touches to guide those with memory-related illnesses. Through our award-winning Clare Bridge treatment program, we’ve honed in over 25 years of providing exceptional care to residents. In addition to personal care, our team regularly assists with transportation, meals, errands, housekeeping, and home maintenance. With less chores and...

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale St. Augustine

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale St. Augustine

9.2 out of 10
Review Score63 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.2
Friendliness
4.5
Care Services
4.4
Staff
4.4
Meals & Dining
4.1
Activities
4.3
Value for Cost
4.1

A Place for Mom has scored Brookdale St. Augustine with 9.2 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Brookdale St. Augustine has 63 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 63 reviews

Last Updated: 5/9/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

May 9, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
3.0
Meals & Dining
2.0

Review for Brookdale St. Augustine

Beautiful, spacious building and grounds. They were terribly understaffed. The temps working on weekends didn't connect with the residents and usually stated they were not employees. Not unusual for caretaker and administrative staff to serve/clean in the dining room. Frequently ran out of some items listed on menu. The food is nothing like shown in their ads. Overall the caretaker staff is pleasant and helpful. During initial visit, I was told my mother could transfer to their Gainesville community when needed. They don't have a community in Gainesville.

Toni K

Assisted Living

Toured community

April 2, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

A great place for seniors

It has been such a blessing finding Brookdale! The staff is so helpful and friendly and all of the residents are happy and so friendly! The facility is clean and inviting and the activities are plentiful!

Anonymous

Assisted Living

Family/friend

March 18, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale St. Augustine

Many staff members have personal stories of caring for their own families. this is comforting. We had the deluxe apartment and it was big and had a beautiful outlook.

Anonymous

Assisted Living

Family/friend

February 26, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale St. Augustine

I liked the atmosphere over the other facility that my mother was in... the other was more like a hospital. Warm and homey atmosphere with friendly staff. The rooms are larger than some facilities.

Anonymous

Memory Care

Family/friend

February 17, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Mom is well cared for

5 for all categories. We chose Brookdale St. Augustine from the start due to the value for the money and the online reviews that we read. My mom always appears to be clean and well dressed.

Anonymous

Memory Care

Family/friend

December 16, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Easy to Work With

They worked with us on short notice and where upfront about costs. Staff were friendly and helpful even when we were moving out

Patricia L

Assisted Living

Toured community

November 26, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Staff
4.0

I have shooting sounds outside my window at night. I understand there is a hunting grounds across the way people living in the wooded area. This area was watched at one time not now. I would like to see this area watched again.

Carolina M

Assisted Living

Resident/client

November 11, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

I like it here.

Doris L

Assisted Living

Family/friend

November 11, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

My experience with Brookdale has always been very courteous, pleasant and professional.

Edith Biggs

Assisted Living

Resident/client

November 7, 2024

4.0 out of 5 stars
Cleanliness
2.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
3.0
Meals & Dining
3.0

Random Review

I am totally satisfied living Brookdale. The staff is very good to me. The food is good most of the time, but we can not keep service in the dining room. This is where I want to be.

Edith Biggs

Assisted Living

Resident/client

November 5, 2024

4.0 out of 5 stars
Cleanliness
2.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
3.0
Meals & Dining
3.0

Random Review

I am totally satisfied living at Brookdale. The staff is very good to me. The food is good most of the time, but we can not keep servers in the dining room. This is where I want to be.

SSB

Memory Care

Family/friend

October 21, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Before you commit. . .

Staff is friendly enough at first but the more you request of them the less virtual they are. Also if your loved ones can't tell you what is going on it is very very hard to know. I had to install a camera after the theft of very expensive diamond earrings. I know I should never have left them but Mom always wanted to wear them.

Anonymous

Assisted Living

Family/friend

August 1, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

positive experience, highly recommend

The ladies working in Memory care are amazing. The facility is close to my home. It feels very comfortable. My mom liked it.

Anonymous

Assisted Living

Family/friend

April 16, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
2.0
Staff
3.0
Meals & Dining
2.0

Review for Brookdale St. Augustine

My father was particular about wanting his bedroom furniture. Brookdale was the only place that added the correct measurements. I would recommend other families to view all the options first. Especially with Brookdale having such a small food budget.St. Augustines residents are used to the cold meals.

Debra G

Assisted Living

Resident/client

November 30, 2023

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale is a wonderful place to live. The staff is very helpful and cheerful. The food is delicious and plentiful. There are activities but no pressure to participate.

Haley E

Assisted Living

Industry reviewer

September 27, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Feels like home!

Brookdale St Augustine is a place where you feel at home. Everyone treats you like your family and there’s always something fun to do. I would recommend this to anyone looking for a place for mom or dad!

Tonya N

Assisted Living

Industry reviewer

September 21, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

5 STAR COMMUNITY

I have worked in healthcare for over 20 years and still currently service Volusia, Flagler and St Johns County. Brookdale St. Augustine is a beautiful community with amazing staff. I highly recommend Brookdale St. Augustine.

Anonymous

Assisted Living

Toured community

September 11, 2023

1.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour with Brookdale St. Augustine and it was a bad tour experience. The odor and darkness was overwhelming and we were not impressed with any of the tour

Karen

Assisted Living

Family/friend

July 10, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale St. Augustine

It was a all around good experience. The tour experience, was good. They had a room available for a trial period. That was good. We didn't go that route. I would tell a friend, to put their loved one there.

anonymous

Assisted Living

Family/friend

March 21, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
3.0
Activities
2.0
Staff
4.0
Meals & Dining
3.0

Brookdale review

We initially chose Brookdale St. Augustine over others we saw because of the size of the room my loved one would be able to get and the 24 hour nursing care on staff. I would tell others that they do not give scheduled showers. My loved one is supposed to get 3 a week and he only gets 2 usually. I also think the activities should include more entertainment.

Brookdale St. Augustine

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Brookdale St. Augustine

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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