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Brookdale Valencia

300 Valencia Drive Southeast, Albuquerque, NM 87108

For pricing & availability:
(866) 374-4058
8.9
Review score
128 reviews
Add review
8.9
Review score
128 reviews
  • 5 star
    43%
  • 4 star
    30%
  • 3 star
    16%
  • 2 star
    7%
  • 1 star
    4%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Valencia
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Anonymous

Sibling of resident/client

4.0 out of 5 stars

Brookdale Valencia

House keeping needs improvement .Some staff Members have very nasty attitude. Physically rough and intimidating need some work on how to treat the patient. Food is good.

Read all reviews

Brookdale Valencia

Fall in love with the quiet and peaceful setting of Brookdale Valencia. With exceptional assisted living services, independent living amenities, and unmatched support, you’ll find nearly everything you need on-site. Families and residents can also rest easier knowing staff is available 24 hours a day, seven days a week to be alerted to any emergencies. Our skilled team works with residents to create customizable care plans that match their needs, expectations, and budgets. Here, you’ll never pay for a service you don’t use. Whether you’re seeking assistance with dressing, bathing, medication management, or any other daily activities, each service is tailored to you.

If you’re interested in living life on your terms and embracing your independence, our community amenities make it easy to live fully and vibrantly. We encourage you to make full use of the indoor pool, fitness center, concierge, and salon services whenever you desire. We also provide assistance with transportation, cooking, and housekeeping, and can deliver personal item requests directly to your door at no additional cost.

Each day is yours to make the most of here. Grab a delicious iced coffee from the convenient community coffee shop and check out a book from the library. Your friends are...

Senior living options offered

  • Assisted Living
  • Independent Living

Brookdale Valencia

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Valencia

8.9 out of 10
Review Score128 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.2
Friendliness
4.3
Care Services
4.1
Staff
4.4
Meals & Dining
4.1
Activities
4.0
Value for Cost
3.9

A Place for Mom has scored Brookdale Valencia with 8.9 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Brookdale Valencia has 128 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 128 reviews

Last Updated: 10/20/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

October 20, 2025

4.0 out of 5 stars
Verified Review

Brookdale Valencia

House keeping needs improvement .Some staff Members have very nasty attitude. Physically rough and intimidating need some work on how to treat the patient. Food is good.

Anonymous

Assisted Living

Family/friend

October 8, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

Would recommend.

Some of the problems stem from the fact that the Administration was all fired and new ones hired. All seems OK now. The staff are all very friendly and my Mom likes it there.

Anonymous

Independent Living

Family/friend

September 26, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our families experience

I like the people who work there every single one is so friendly and welcoming. It truly is a community. And some of the residents are very friendly. I like the meals and the transportation the housekeeping staff and the laundry facilities. It's been a godsend for my sister in law who is becoming more and more limited in her disability. She is very fortunate to live here.

Tanya

Assisted Living

Family/friend

August 4, 2025

4.0 out of 5 stars
Verified Review

Review for Brookdale Valencia

My father is enjoying his apartment at Brookdale, and the maintenance staff has been consistently helpful. He greatly appreciates the freedom to personalize his patio, which has made the space feel more like home. The staff has also been exceptionally welcoming to his pets. His dog has become quite popular among residents and team members alike. We're truly grateful for Brookdale's pet-friendly environment, as both his dog and indoor cat are an important part of his daily life.

A. Pacheco

Assisted Living

Family/friend

June 27, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

Wonderful, Engaging Community

The facility is absolutely wonderful. The neighborhood it is located in is terrible, but they do a wonderful job of keeping it safe and clean within the security gate. So don't be afraid of the location. There are always residents out of their rooms and in the common areas together. Some facilities we visited were empty and everyone was in their individual rooms. My mom participates in activities daily and has made several friends. She's even teaching an art class (at 90!).

Anonymous

Independent Living

Family/friend

May 27, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Pros and cons

Several of the care staff have been there for years. Administrators seem to be short term. They need a chef. Food has no appeal or taste to it. They could at least have a nice presentation. Fix the same thing over and over again.

Anonymous

Independent Living

Family/friend

May 14, 2025

2.0 out of 5 stars
Verified Review

Brookdale Valencia Review

I would not recommend this place to anyone that I like. I don't have a whole lot of good things to say about Brookdale Valencia. I can just tell you that after they had the flood with the new executive Director it made that place in intolerable place to live and it's still bad. We got out of there as soon as we moved him out in the evening and During the holiday so that we would not be observed moving because they were also retaliating against residents who were trying to leave I would never take my loved one to that place again under the current leadership. They lied to us. When our dad was discharged from the hospital he had a prison bed and a TV. No chairs we asked for some essential items to be moved from his apartment to the new apartment which the agreed to do but never did. We were charged for Brookdale at home for services they never provided. He was so confused that he was lost often after dinner. we found him in someone else's room didn't have a family member with him daily. Lastly they have homeless people getting through the gate we watched a woman come through. We did get a rent credit finally but not from Brookdale at home.

Anonymous

Assisted Living

December 9, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
2.0
Value for Cost
1.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
4.0

Lack of communication from staff

1. Overall experience - lots of problems since move in Lack of communication and overall not happy with the professionalism they have shown 2. Cleanliness - while moving in there was an awful sewage smell in the side entrance. 3. Friendliness of staff - lack of communication and avoidance from the staff is very unprofessional 4. Quality of care - while in assisted care she was left unattended and forgotten about moved her to independent living and due to lack of care in assisted living she got really sick and required more care costing her an extraordinary amount of money 5. Meals/Dining - she has not complained about the food and when I was present it was good 6. Activities - noticed that if a tenant is mobile there are a lot of activities but those that are restricted are left out 7. Value for Cost -too expensive for the services actually provided, aides are over worked, underpaid and made to service multiple residents at once and charging each residents the full value of services even though they don't get the full service or time they schedule

Anonymous

Independent Living

Resident/client

November 6, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
1.0
Value for Cost
1.0
Care Services
2.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

would not recommend

Under a new director and many unhappy residents. They could improve on everything

Calvin & Kathleen S.

Independent Living

Resident/client

October 31, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Staff
4.0
Meals & Dining
3.0

Great place to live!

Friendly people and lots of offerings.

Monty W

Assisted Living

Resident/client

October 22, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Love this place

Very positive environment.

Jeff N

Assisted Living

Resident/client

October 22, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Good place to be

If you need to be in a senior living community. Brookdale Valencia s a good place to bed.

Bert B

Assisted Living

Resident/client

October 22, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Home away from home

Home away from home.

Wadell D

Assisted Living

Resident/client

October 22, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Very homey

Brookdale has turned into home.

Jock F

Assisted Living

Resident/client

October 22, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Great Staff

I'm glad to be living here! Clean and friendly.

Janice S

Assisted Living

Resident/client

October 21, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

I love all the people who work here.

Jesus G

Assisted Living

Resident/client

October 21, 2024

3.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Staff
5.0
Meals & Dining
3.0

Friendly, clean home

Love this community all it has to offer

Brenda W

Assisted Living

Resident/client

October 21, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

I love my new home

Has a very homey feeling, and staff makes it great.

Francis N

Assisted Living

Resident/client

October 21, 2024

5.0 out of 5 stars
Cleanliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Staff is always available to help!

Love the comradery of residents availability of staff always willing to help.

Kat F

Independent Living

Family/friend

July 19, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Friendly

Staff is very friendly, several have been there for years. Clean environment. Had a few problems with AC, toilets running.. Maintenance fixed right away.. Residents have been friendly and welcoming.

Brookdale Valencia

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Brookdale Valencia

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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