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Brookdale Winter Haven

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6110 Cypress Gardens Boulevard, Winter Haven, FL 33884

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(866) 374-4058
8.5
Review score
45 reviews
Add review
8.5
Review score
45 reviews
5 star
42%
4 star
36%
3 star
16%
2 star
2%
1 star
4%
See all reviews
8.8
Review score
32410 reviews
644 facilities
Brookdale Winter Haven
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Brookdale Winter Haven
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11 Floor plan available
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street view of Brookdale Winter Haven

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Holly D
-
Child of resident/client
4.0
Our family's experience
Staff has been mostly attentive. They definitely try and keep people happy and engaged. The nurses have been great. You have to be let in/out by staff and there can be a wait of 5-10 minutes plus before someone is available. Nights and weekends are definitely worse for that.

About the facility
Brookdale Winter Haven

Brookdale Winter Haven is designed with residents’ comfort and happiness in mind. Our community incorporates a homelike setting with many eye-catching perks to enjoy daily, like beautiful gardens and a delicious ice cream parlor. Residents can spend their day attending activities, pursuing a new hobby, or exploring the tropical surrounding area. This is all made possible by our team managing your care, as well as chores and home maintenance. Upon arrival, each resident is given a comprehensive and personalized assessment that allows them to share their needs, define their goals, and receive a custom care plan. Staff is available 24 hours a day, seven days a week to be alerted to any emergencies, and keypad entries have been installed for added protection.

At Brookdale Winter Haven, residents can receive a higher level of care and the benefit of care coordination overseen by a registered nurse through the exclusive Brookdale HealthPlus program. The Brookdale Care Manager (RN) can serve as medical advocate for residents and assist with organizing care transitions, coordinating referrals, scheduling follow up visits, and more. Preventative healthcare services, such annual wellness visits, immunizations, and health screenings are provided, as well as help with managing chronic conditions. Here, residents can...

Read more

Senior living options offered

Assisted Living

Pricing
for Brookdale Winter Haven

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Winter Haven

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Compare

Brookdale Winter Haven
Brookdale Winter Haven

6110 Cypress Gardens Boulevard, Winter Haven, FL 33884

Lake Howard Heights
Lake Howard Heights

650 N Lake Howard Dr, Winter Haven, FL 33881

Best Care Senior Living at Winter Haven
Best Care Senior Living at Winter Haven

1801 Lake Mariam Drive, Winter Haven, FL 33884

Brookdale Winter Haven MC
Brookdale Winter Haven MC

6120 Cypress Gardens Boulevard, Winter Haven, FL 33884

8.5
Review score
45 reviews
8.5
Review score
45 reviews
5 star
42%
4 star
36%
3 star
16%
2 star
2%
1 star
4%
9.6
Review score
68 reviews
9.6
Review score
68 reviews
5 star
72%
4 star
24%
3 star
0%
2 star
1%
1 star
3%
8.9
Review score
5 reviews
8.9
Review score
5 reviews
5 star
60%
4 star
40%
3 star
0%
2 star
0%
1 star
0%
8.4
Review score
27 reviews
8.4
Review score
27 reviews
5 star
55%
4 star
30%
3 star
4%
2 star
7%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Amenities
at Brookdale Winter Haven

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided
  • Special Dining Programs

Room Amenities

  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Wi-Fi/high-speed internet

Community Amenities

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Transportation at Cost
  • Resident Parking Available

Pets

  • Pet Care Available
  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed

Common areas

  • Outdoor Common Areas
  • Beauty Salon
  • Outside Patio
  • TV Lounge
  • Meeting Room
  • Barber Shop
  • Computer or Media Center
  • Indoor Common Areas

Recreational areas

  • Raised Garden Beds
  • Piano or Organ

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English
  • Spanish

Activities

  • Birthday Parties
  • Educational Speakers / Life Long Learning
  • Reminiscence Programs
  • Stretching Classes
  • Live Dance or Theater Performances
  • Forever Fit
  • Live Musical Performances
  • Activities Off-site
  • Dances
  • Cooking Classes
  • Activities On-site
  • Holiday Parties
  • Day Trips and Outings
  • Happy Hour
  • BBQs or Picnics
  • Sensory-based Programs
  • Devotional Activities Offsite
  • Wine Tasting

Reviews

for Brookdale Winter Haven

8.5 out of 10
Review Score1-20 of 45 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.2
Friendliness
4.3
Care Services
3.8
Staff
4.1
Meals & Dining
4.2
Activities
4.0
Value for Cost
4.0

A Place for Mom has scored Brookdale Winter Haven with 8.5 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Brookdale Winter Haven has 45 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 45 reviews

Last Updated: 8/7/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 7, 2025

4.0 out of 5 stars
Verified Review

Ms K is fine

Everything about Brookdale is excellent. Food needs improvement. No in-house rehab. Only pt in room. Staff is so attentive

Holly D

Assisted Living

Family/friend

June 11, 2025

4.0 out of 5 stars
Verified Review

Our family's experience

Staff has been mostly attentive. They definitely try and keep people happy and engaged. The nurses have been great. You have to be let in/out by staff and there can be a wait of 5-10 minutes plus before someone is available. Nights and weekends are definitely worse for that.

Anonymous

Assisted Living

Family/friend

May 8, 2025

1.0 out of 5 stars
Verified Review

Do not recommend

Food was 3. All else was a 1. [name removed] end of life was horrible, they did not have meds to give him. When they finally got meds, it was too late to help! If I had the energy, I would have filed charges or sued. Their license should be removed! Cleanliness was lacking. Bathing and dressing him was not good. Keeping him Warm, he was always cold. Helping him eat. Giving him water, which I approved. Staff would say they couldn't do something because of the law, I'd cover it with the manager, he said I could sign a waiver and it would be done. Never, ever happened. The lack of meds at end of life was totally inexcusable!!!! My advise is to close the facility.

Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
3.0

Qasim F Ward

Assisted Living

Toured community

March 21, 2025

5.0 out of 5 stars

Amazing experience!

[name removed]is truly amazing! She was tremendous with helping me and my father in mapping a plan to help him get into a facility! Thank you [name removed] for taking the time and accepting us earlier than we was scheduled for. We really appreciate it and you!

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Staff
4.0

Margie S

Assisted Living

Toured community

December 31, 2024

5.0 out of 5 stars

Tour of sight

Tour of the sight was very informative. I was very impressed with the facility, the cleanliness, the professionalism, knowledge, friendliness, of staff was excellent. I would highly recommend Brookdale at Winter Haven.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Robin

Assisted Living

Family/friend

November 24, 2024

5.0 out of 5 stars

Brookdale of Winer Haven is a wonderful place for Mom

From the time we stepped in the door, everyone was pleasant and hospitable! The sales representative is very knowledgeable and answered all our questions. I was also impressed that she would answer my texts and calls promptly. The Facility was clean and has a comfortable, homey feel and mom has told me that she feels comfortable in her new place! The staff are great and her room is kept clean and the laundry is done once a week. Mom also likes going to the dining room for meals and having conversations with other residents. I have had meals with her and the food is delicious. She loves the entertainment and activities that are provided. Especially the music...she loves to dance! Our personal experience has been great and I would highly recommend Brookdale of Winter Haven as a wonderful place for your loved one.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Casey P

Assisted Living

Family/friend

November 8, 2024

3.0 out of 5 stars

Little communication between sales team and facility- Discrepancy in pricing

I am happy with the care my father is receiving; however, there have been many discrepancies between the price I agreed to pay and what he has been charged. There have also been issues with what services and supplies my dad should be receiving. It has been a continual struggle to be in agreement with the facility. After 3 months at Brookdale we are still not being charged the correct amount for rent.

Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

regina h

Assisted Living

Family/friend

October 3, 2024

5.0 out of 5 stars

Amazing to work with

Years ago, I helped a friend of the family out with her moving into Brookdale. They were amazing then and they’re amazing now if you’re looking for a place for your parents, choose Brookdale Winter Haven you won’t go wrong.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

September 27, 2024

1.0 out of 5 stars
Verified Review

Do not go here

Horrible facility! They would make promises and not follow through. [name removed] passed on [date removed]. They failed to keep him comfortable during that time. Terrible experience. I would tell anyone not to go here!

Cleanliness
1.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
4.0
Staff
2.0
Meals & Dining
4.0

Anonymous

Assisted Living

Family/friend

September 25, 2024

3.0 out of 5 stars
Verified Review

Review for Brookdale Winter Haven

We have had issues with the nursing staff not bring able to put in for medicines and refills. Telling us we needed to go buy items for my family member. My family member has fallen 4 times since in the facility. The last time he was released from the hospital to the therapy center, we came back to finding mold all over his complete room. Thankfully he was still in rehab and only stayed in another room for 2 weeks before they moved him back to the treated room. The office still have not reimbursed us for food, items that had to be throw away, furniture is still molding and items have never been treated for mold. Overall not pleased in different areas.

Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
2.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

September 5, 2024

4.0 out of 5 stars
Verified Review

Review for Brookdale Winter Haven

Positive for the most part. Recent staff turnover has been created some instability for the residents.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Becky

Assisted Living

Family/friend

August 16, 2024

5.0 out of 5 stars
Verified Review

Review for Brookdale Winter Haven

Brookdale Winter Haven administration and staff went above and beyond to take care of my mother-in-law when she was being very difficult and obstinate. They tried everything they could to get her to adjust to her new home, but she refused to cooperate. Even at that, they kept her there and cared for her when they could have insisted we move her. I will never forget their kindness to our family.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Mark

Assisted Living

Family/friend

July 10, 2024

5.0 out of 5 stars
Verified Review

A Fantastic Community.

What we like the most about the Brookdale Winter Haven community is the staff, activities, and cleanliness. Based on the experience we have had so far, we would recommend this community to other families who may need a place for their loved ones.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

July 5, 2024

4.0 out of 5 stars
Verified Review

Nice experience overall. Staff is friendly and caring

I think it has dropped off a little because of employee turnover. I don't eat there but mom complains sometimes. But I think her taste has changed as she ages. I have nothing to compare it to but based on the experience we have had so far, I would recommend this community to other families.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Karen G

Assisted Living

Family/friend

June 18, 2024

5.0 out of 5 stars
Verified Review

Personalized attention from caring staff

A lovely community with both assisted living and specialized memory care available in two separate buildings. Very kind and caring staff. Management genuinely cares about the residents' well being and doesn't hesitate to reach out if needed. I really appreciate that. The apartments are on the smaller side and are nicely kept. Both buildings are very clean and well maintained. Lots of activities if you're a joiner. I particularly like the very strong security measures that are in place. All guests are required to be buzzed in and residents cannot leave unless they're buzzed out. Conveniently located near shopping and a hotel. A lovely community.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

May 29, 2024

4.0 out of 5 stars
Verified Review

Our experience at Brookdale Winter Haven

There has been a lot of staff turnover in management and nursing staff. Medical assistance is very limited, so we do most everything on our own as they are difficult to work with. The food is good; kitchen manager does a great job.

Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Anonymous

Assisted Living

Family/friend

May 24, 2024

3.0 out of 5 stars
Verified Review

Not recommended

The staff at Brookdale Winter Haven was communicative. The housekeeping was virtually nonexistent. About the only activity was bingo. The meal times were at ridiculous hours and took a long time to get a diabetic menu, then there were extra charges. I do not recommend Brookdale Winter Haven to others.

Cleanliness
1.0
Friendliness
4.0
Value for Cost
2.0
Care Services
2.0
Activities
1.0
Staff
4.0
Meals & Dining
2.0

Anonymous

Assisted Living

Family/friend

May 21, 2024

3.0 out of 5 stars
Verified Review

Our families experience

Big issues with the process of getting their meds. Dad wound up having to go to the hospital because they were not checking his diabetes. Head nurse was nice to Dad. Immediate staff not management was also nice. There were bedbugs in his apartment, and they never informed anyone. We had to throw out all of Dad's stuff. After I brought it to their attention, the new manager mentioned that they had such problems in the past. Dad did not like the meals at all mostly because of the repetition and flavor. Breakfast was a sore spot for Dad, As every time he asked for something they never had it. I pretty much had to go and fight with them to make them understand that they needed to check his blood levels at least twice a day. After that they were more on the ball. Had a problem also with getting his clothes washed and cleaning of his apartment. It got to the point that there was mold in his toilet. We would put his clothes out to be washed but then he would never get it back. The new manager said they were having quite a problem, with having the right kind of candidates for hire. Dad passed away [date removed] after he arrived at Brookdale. There were a lot of growing pains and I was constantly having to go over there. The assistant manager is horrible, but the rest of the staff was nice to Dad.

Cleanliness
2.0
Friendliness
4.0
Value for Cost
1.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

Luann

Assisted Living

Family/friend

November 28, 2023

4.0 out of 5 stars
Verified Review

Review for Brookdale Winter Haven

I would say that Brookdale was a nice small intimate community. I chose Brookdale for the size and the price.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Becky

Assisted Living

Family/friend

September 11, 2023

5.0 out of 5 stars
Verified Review

Review for Brookdale Winter Haven

Without a doubt I would (and have) recommend them. They exceeded expectations. We picked this community because of 1) location, 2) all one level, 3) choice of "apartment". Not just a bedroom, 4) appearance and smell, 5) friendliness of entire staff.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Neighborhoods around Brookdale Winter Haven

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Brookdale Winter Haven

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Florida regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Florida regulations for Assisted Living.

Frequently Asked Questions
about Brookdale Winter Haven

Brookdale Winter Haven offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale Winter Haven 9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (863) 318-8055 to reach a resident at Brookdale Winter Haven.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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