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Carmel Health and Living

118 Medical Dr, Carmel, IN 46032

For more information about senior living options:
(866) 374-4058
18 reviews
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  • 5 star
    17%
  • 4 star
    17%
  • 3 star
    0%
  • 2 star
    17%
  • 1 star
    49%
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7.4
Review score
141 reviews
14 facilities
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Carmel Health and Living
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Carmel Health and Living indoor common area
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Anonymous

Family/friend

5.0 out of 5 stars

Spacious private Medicaid rooms!

I have had a loved one in 2 of the 4 Cardon Facilities in Hamilton Co. I can say Carmel health and Living has the most private Medicaid rooms in the county. They are spacious and very accommodating.

Read all reviews

Carmel Health and Living

Carmel Health and Living in Carmel, IN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Independent Living


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Reviews

for Carmel Health and Living

18 reviewsWrite a review
Overall Experience
2.2
Cleanliness
2.2
Friendliness
2.4
Care Services
2.1
Activities
2.3
Value for Cost
2.2

A Place for Mom has scored Carmel Health and Living with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Carmel Health and Living has 18 reviews with an average "overall experience" of 2.2 out of 5.

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1-18 of 18 reviews

Last Updated: 3/19/20

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Family/friend

March 19, 2020

1.5 out of 5 stars
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5

GO IN THIS PLACE WITHOUT THE APPOINTMENT TO SEE HOW THINGS REALLY ARE!! BEWARE!!

My first impression was they really try to make it seem that the care will be topnotch , I watched the staff slowly disappear in a matter of weeks. From the Billing office to the HR to the Memory Care Director and several CNA's !! We are now on a Lockdown and have been for two weeks yet they just began posting the pics on facebook about a loved one or two?? I am told nothing except a call that we cant visit??? Out loved one has dementia and this is now a problem because we can call and the phone just rings on the weekend!! Our loved one barely knew us prior to DROPPING into this place of care! I am not impressed with the Administrator or the team in place . The unit managers are a joke! I The Social Worker was on suspension after a few weeks We tried to get answers on questions NOTHING! This is the worse thing we did to our Parent I cannot wait for the Governor to release this law of contact WE WILL BE DISCHARGING ASAP! WE are looking everyday!

Happycaregiver

Independent Living

Family/friend

February 1, 2019

3.5 out of 5 stars
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5

Very pleasantly surprised

We brought our mother here after much deliberation. We are aware of the past issues within Carmel Care. However, the newer Memory Care Unit has been a very pleasant surprise! I was very skeptical, but [name removed] the new director and the nurses and everyone I’ve come into contact with has surpassed my expectations. They are kind and supportive! I am very happy we moved mom here! I truly feel safe with her here. I am a very frequent visitor and each time she has been clean, the room clean the halls clean the staff ready and willing to help! [name removed] is moms primary nurse and she is great! Thank you to all of you!!

Anonymous

Independent Living

Family/friend

June 19, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Spacious private Medicaid rooms!

I have had a loved one in 2 of the 4 Cardon Facilities in Hamilton Co. I can say Carmel health and Living has the most private Medicaid rooms in the county. They are spacious and very accommodating.

Anonymous

Independent Living

Family/friend

May 6, 2018

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Find someplace else

Surprisingly less than stellar care. Numerous miscommunications and inefficient scheduling for specialists and therapy.

chl

Independent Living

Resident/client

April 6, 2018

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

AVOID This Facility

I am pleased to see this allows me to rate this facility less than one star. Avoid choosing this facility if you really care for your loved one. I live at Carmel Health and Living, and I could tell stories that would raise the hair on your neck. The food is terrible, they are insufficiently staffed, and management doesn't care. I contracted MRSA here, and they gave me antibiotics for one month and never tested me again. They told me everyone in nursing homes and hospitals have MRSA. They don't care about their residents or their families coming in contact with this virus. My brother won't set foot in here to visit me because of the facilities attitude toward MRSA. They accept it as normal. I wonder how the CDC feels about this attitude. Put your loved ones in any facility but a Cardon home.

CarmelHealthandLivingResident

Independent Living

Resident/client

April 6, 2018

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0

AVOID!

I only give this place one star because it won't let me give it zero stars. Do not put your loved one at this facility. I am a current resident at this facility, and I know first hand the poor care that is provided. Extremely insufficiently staffed. The social services department has covered up cases of abuse. I witnessed this myself! The food is terrible and served to the resident like it is slop. The administration is not truthful to the families and especially to the residents. Their staffing is 1 nurse to 25 patients all of the time. This means that your loved one will have to share one nurse with 24 other patients. They send CNAs home after working only four hours leaving only one CNA to put 25+ people to bed.

Jamella green

Independent Living

Family/friend

November 19, 2017

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

DIRTY ROOMS

It’s really sad that when I come visit my mother, her room is always dirty!!! Housekeeping terrible!!! Some of the staff show no sense of urgency!!! My mom is on peritoneal dialysis and her room should be sterilized and it’s always dirty!!! I have to always request housekeeping to reclean her room!!! The floor is always dirty!!! Some of the staff is nice and some are rude!!! I’m in the process of moving my mom to another facility that’s cleaner with nice and pleasant staff!!! How do a nursing facility lets housekeeping leaves at 3pm?? [name removed] daughter [name removed]

Norma Smith

Independent Living

Resident/client

April 3, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great Care

I was at Carmel Health and Living for 4 weeks in rehab. I was very, very sick. They were wonderful to me. The care was excellent and the food wasn't too bad either. Therapy was exactly what I needed. I didn't want to go to a nursing home - I am glad I did. They got me strong enough to be back in my own home.

Anonymous

Independent Living

Family/friend

February 13, 2017

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Thumbs down

Dad went here to "recover" from a stroke. Gave my dad multiple MRSA infections and a C Dif digestive infection. Regularly understaffed; Never met the doctor once. Avoid. Avoid. Avoid.

Anonymous

Independent Living

Toured community

January 17, 2017

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

Not a place that we were impressed with. The staff seemed friendly enough, but the facility had seen better days. Reminded me too much of a nursing home.

Anonymous

Independent Living

Toured community

October 15, 2016

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Kelly was friendly and knowledgeable. I was able to see a few rooms which helped to determine what they have available. I was surprised that the apartments in the independent living building did not have stoves in the units. Also the bathroom is in the bedroom and the showers are retrofitted from a closet. It is very odd. The facility is older but for the price point probably what should be expected. It will not work for our circumstances but I appreciate her time.

Julie

Independent Living

Family/friend

August 5, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great care

My mother in law had great care! she came to Carmel Health and Living after a knee replacement. Therapy was wonderful! The building isn't the newest but the staff was so caring!

Rob

Independent Living

Family/friend

August 2, 2016

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Under Staffed and poor quality

A friend is there and has had nothing but trouble. Nursing staff is drastically under staffed an spend more time on their cell phones than caring for patients. Please don't put your loved one through what my friend is.

Anonymous

Independent Living

Family/friend

June 28, 2016

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Sorry we went there

My father was here for a short period of time 3 years ago. He was brought here for rehab after a hospital stay, mainly because they had on-site dialysis. When I toured the place they showed the nicer side of the building. When he was admitted it was to the other side & nowhere near as nice. Every time I came in I had to track down someone to help him with something. He fell out of bed, but they wouldn't put up rails. They were going to put a mattress with a dip in it on his bed for him. I finally had to make someone do it. He ended up getting a bad staph infection while there & died within a week.

sour Lemon

Independent Living

Family/friend

November 16, 2015

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

One of the worst nursing home experiences

My husband spent 5 years at this facility. 5 years of me writing them up for unsatisfactory care. They would always promise to make sure things were going to get better. They totally lied about getting him up at least once a day for lunch or dinner. the last draw was when i got a message that he had a bed sore. I went to visit him and saw the sore, I got sick to my stomach, called 911, MIT'S arrived and took him to the emergency room where he got treatment and had to be given a heavy pain med. the police were mortified. he was laying on just a plastic mattress in a lot of pain with this open wound. Carmel Health was going to wait 2 days waiting for wound doctor visit. When the medication for his skin was burning him, they just stopped using it, with out finding another medication that would help, so nothing was used but reg. lotion. The place was filthy. Will never seek service with any Cardon or American Senior facilities again. Just transferred him to his 5th nursing home. For now he seems to be getting better care and feels like a human and not being treated like he has no feelings are rights.

Anonymous

Independent Living

March 31, 2015

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.5
Value for Cost
4.0
Care Services
4.0
Activities
3.0

Rehab was great

I loved the rehab team! I was there for rehab after my surgery. The suite was very large and the staff was friendly.

Anonymous

Independent Living

Resident/client

June 2, 2014

1.0 out of 5 stars
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.0
Care Services
0.5
Activities
3.0

I was there 3 weeks. It was terrible.

I was there for rehab after surgery. It would take someone a minimum of 30 minutes to answer the light when I needed help. One nurse tried to give me my morning meds at night and also tried to give me an insulin shot. I am not diabetic. Every meal was cold and had to be warmed up in the microwave which was in my room. I would never go back nor recommend it to anyone.

A Place For Mom Customer

Independent Living

Toured community

August 20, 2013

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

Was not impressed at all wi...

Was not impressed at all with this place.

Carmel Health and Living

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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