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Carriage Crossing Mt. Zion

7493 Mount Zion Blvd, Jonesboro, GA 30236

For pricing & availability:
(866) 374-4058
9.3
Review score
64 reviews
Add review
9.3
Review score
64 reviews
  • 5 star
    55%
  • 4 star
    22%
  • 3 star
    13%
  • 2 star
    2%
  • 1 star
    8%
See all reviews
9.5
Review score
438 reviews
9 facilities
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Carriage Crossing Mt. Zion
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Carriage Crossing Mt. Zion
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Joann

Loved one of resident/client

5.0 out of 5 stars

The Carriages of Mt. Zion

The staff is very attentive and responsive to whatever questions we have. Mom seems happier, because she's found her community. Great job overall.

Read all reviews

Carriage Crossing Mt. Zion

Tucked away amongst quiet suburbs and surrounded by beautiful, dense treelines is Carriage Crossing Mt. Zion, a quaint senior living community offering assisted living and memory care services. Located in northern Jonesboro, Georgia, off the coast of Wrights Lake, this community allows residents to enjoy a peaceful lifestyle with easy access to all the best of small-town living. With a darling downtown and rich history, we’re proud to call Jonesboro home.

Since opening in 1995, Carriage Crossing Mt. Zion has offered a full range of personalized assistance with daily living services to seniors. Their goal is to support overall health and wellness to help residents maintain their independence for as long as possible. Each care plan is tailored to meet residents’ needs and incorporates a delightful mix of activities to help everyone lead an active, fulfilling lifestyle. Embrace the simple pleasures of retirement at Carriage Crossing Mt. Zion!

Community Amenities and Services

Staff provide residents with the services they need to lead a comfortable and fulfilling life in a fun, supportive environment. The community has an on-site beauty salon and barber shop where you can get pampered, a library where you can explore new and interesting topics, and a beautiful enclosed courtyard where...

Senior living options offered

  • Assisted Living
  • Memory Care

Carriage Crossing Mt. Zion

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Carriage Crossing Mt. Zion

9.3 out of 10
Review Score64 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.4
Friendliness
4.3
Care Services
4.1
Staff
4.2
Meals & Dining
4.0
Activities
4.0
Value for Cost
4.0

A Place for Mom has scored Carriage Crossing Mt. Zion with 9.3 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Carriage Crossing Mt. Zion has 64 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 64 reviews

Last Updated: 8/12/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Joann

Assisted Living

Family/friend

August 12, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

The Carriages of Mt. Zion

The staff is very attentive and responsive to whatever questions we have. Mom seems happier, because she's found her community. Great job overall.

Anonymous

Assisted Living

Family/friend

June 5, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Amazing staff, overall pleased

The staff was awesome. The only thing we didn't like was the food not very good and small portions.

AC

Assisted Living

Family/friend

April 30, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

A Home Away From Home

The facility is kept reasonably clean. The staff are always very patient and attentive to my mom's needs. Whenever I have a question or concern it is addressed and resolved immediately

Marie J

Memory Care

Family/friend

April 23, 2025

3.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
1.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Memory Care lacking staff

The room is fine. And the facility is clean and taken care of. The memory care needs more staff. One person is not enough to care for those residents. So often, the residents are bored, sit in a chair all day, little to no activities. The large amount we pay for our loved one, we should have the better more personable and friendly care. The Assisted Living part is good. But Memory care for sure needs some help. Not all of the residents are mobile on their own, so there should at the very least be two people working this wing at all times. Thank You.

Kimberly L

Assisted Living

Family/friend

January 9, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The BEST ever

The experience was amazing. The staff loving, caring, supportive, and family oriented. The residents and staff became family, the community was full of joy and happiness. My mom enjoyed her stay, still independent and having her own space was spectacular. I will tell the world how great Carriage Crossing of Mt. Zion was to my mother.

Joann Dilworth

Assisted Living

Family/friend

October 9, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Comfort and Care

Mom loves it there! She enjoys the many activities and trips to the mall. She still has her “independence”, but she has a team that keeps her on track with her meds or anything else she may need! We appreciate the fact that they have a physician to visit the facilities as opposed to the families having to take time off. There are many conveniences that help alleviate a lot of stress. The staff is remarkable! Thank you for being so amazing and supportive.

MM

Assisted Living

Family/friend

June 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Carriage Crossing Mt. Zion

Carriage Crossing Memory Care was a perfect place for my Mom. She received great care and everyone knew her at the facility. The staff became a part of the family. It is not easy to place a person in a care facility, but Carriage took the concerns away. We were always well informed of my Mom's status. They helped us above and beyond.

M.

Memory Care

Family/friend

December 30, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

They care!

The memory care is wonderful. The residents are cared for by a very loving staff. Everyone of the staff members knows what is going on. They keep family informed of any changes or needs. The supplies that you bring for your loved one goes into the closet in their room and are only used for your loved one. The food is very tasty and nutritious. They give top notch care with love. They have activities, meals, and lots of rest. I can not thank the staff enough for taking care of my Mom. She always looked good and was happy and comfortable. Thank you a place for Mom for helping me find Carriage Crossing and Thank you Carriage crossing for the great care and love you gave my Mom.

Anonymous

Assisted Living

Family/friend

December 4, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Carriage Crossing Mt. Zion review

I am satisfied with everything for the most part. Mom doesn't really do activities, the value for cost is a little pricey, the meals are ok, and the quality of care is ok,

Victoria

Memory Care

Family/friend

May 10, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
5.0

Memory Care for your loved one

Very difficult getting medication to my loved one through their insurance. This a problem with outside facility as well as this one. The staff are friendly and polite. I have never tried the food, so I am not sure of the quality. Memory Care has few activities due to the needs of the residents in their care. The cost is high considering we have to furnish the room and everything our loved one may need. The cost covers room, food, and staff to care for the residents. The facility is clean and they keep up with laundry. For the type of care that they do, they are very good. I feel they are a little under staffed in the Memory Care unit. I would recommend them to other families.

Anonymous

Assisted Living

Family/friend

April 26, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0
Meals & Dining
5.0

Good company to work with (although they are in the process of being bought out).

The facility is clean every time I go to visit. My family member complains about the food, and he says he washes his own bedclothes before they get to it. But the food looks very good to me, and I think they do a good job overall. I appreciate that they are willing to reevaluate care needs and lower care level and cost when appropriate.

Margaret M

Assisted Living

Family/friend

April 3, 2023

1.0 out of 5 stars
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Hurtful

Someone should never call a place and be told her parent couldn't speak to her cause she wasn't worth it. But [name removed] did ... she told me that. And do not expect to reach your relative if they are there and their phone doesn't work and it's an emergency with their grandchild. Cause they don't care...

Toni N

Assisted Living

Family/friend

April 3, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Outstanding

I would recommend Cadence to others who need assistance for their loved ones. The staff is caring and seems as if they love the residents like family. The staff members are so very nice, and the Sales and Marketing team was very, very nice! The location is very well-kept and clean. I would recommend Cadence, it's a lovely, quiet facility.

Emily

Memory Care

Family/friend

January 5, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Staff
1.0
Meals & Dining
4.0

We had a terrible experience here. They are understaffed. Level 4 patients get no care. My dad suffered falls 5 times during a span of 2 months. They were required to check on him every 2 hours with level 4 care. When we came and visited him each day no one showed up to care for him. They would leave him in the cafeteria alone for hours while people went back to their rooms because they were short staffed. Hardly any showers/baths. He was left in his own urine daily. I mean hours upon hours of urine. His diaper and wheelchair would be soaked. We were not the only clients to have their loved ones not well cared for here. At least 2 other people had experiences like we did.

anonymous

Assisted Living

Toured community

October 17, 2022

5.0 out of 5 stars
Verified Review

Tour experience

We had a great tour with Cadence at Mt. Zion, led by the property manager. The property manager was very nice and accommodating. They went out of their way to accommodate my mom. The tour was very thorough.

Anonymous

Assisted Living

Toured community

August 15, 2022

3.0 out of 5 stars
Verified Review

Review for Cadence at Mt. Zion

Carol

Memory Care

Family/friend

August 8, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

For Great Care For a Loved One, Cadence is the Place

There is ground work that needs updating and sometimes it is not getting done. The outside grounds need to be kept better. They have friendly staff, and willing to hear the suggestions from the family on the care you are anticipating for your loved one. The staff communication with the family is good and they will try and have an answer or get one back to you as quickly as they can. Exercises, group activities, and more are some of the activities for the residents to participate in, if they choose to.

Janice G

Assisted Living

Family/friend

July 7, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Cadence did an excellent job for my mother. My family is very grateful for Everything.

anonymous

Assisted Living

Family/friend

March 31, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

very caring people

The staff are extremely friendly, everyone from the executive director to house keeping is wonderful. We have hospice that comes in and we were told they are the best and we just cannot express enough how good they are. It really is a wonderful place. No matter how big or small of an update they have regarding our loved one they always give us a call. We get pictures all the time of our loved one doing different activities. We would recommend this community to any family.

anonymous

Assisted Living

Family/friend

March 2, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
2.5
Staff
3.0
Meals & Dining
4.0

My review of Cadence

This community is very clean. The kitchen staff work really well to accommodate a vegetarian diet. The attention of the care taking staff needs improvement. The billing and online payment system is complicated and is not easy to navigate or use for people who is not familiar with it. The shared suite is also problematic because of the long time residents that are not so welcoming to the new residents.

Carriage Crossing Mt. Zion

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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