About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2026 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2026 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Senior Living Awards
Add Review
(866) 388-7494
Talk to a local advisor for FREE
VERIFIED PARTNER

Carriage Hill Retirement

1203 Roundtree Dr, Bedford, VA 24523

For pricing & availability:
(866) 374-4058
7.2
Review score
30 reviews
Add review
7.2
Review score
30 reviews
  • 5 star
    36%
  • 4 star
    27%
  • 3 star
    10%
  • 2 star
    7%
  • 1 star
    20%
See all reviews
8.5
Review score
665 reviews
10 facilities
SaveShare
Carriage Hill Retirement
SaveShare
Carriage Hill Retirement
26 photos
Carriage Hill Retirement in google map

Anonymous

Spouse or partner of resident/client

4.0 out of 5 stars

Review for Carriage Hill Retirement

Very happy with room size. The staff are slow to respond when call button is pressed and that is due to the fact that they have a low number of staff. I have had trouble getting someone at times when I call. The administrative staff is helpful when they are available. My husband is very happy with the food. As always there are a few staff members who go the extra mile to help.

Read all reviews

Carriage Hill Retirement

Located in the heart of the quaint and historic Bedford, Virginia home of the D-Day Memorial. Centered right between Roanoke and Lynchburg, 30 minutes each way. Also, only 30 min from Smith Mountain Lake Virginia.
Carriage Hill Retirement is more than just a retirement community. Offering Assisted Living and Memory Care and situated on over fifteen acres of natural beauty overlooking the Blue Ridge Parkway. Enjoy this cozy, country setting and enjoy the all-inclusive lifestyle that we provide that is catered to meet the individual needs of each one of our residents.

A qualified and attentive staff are available around the clock to provide caring and compassionate service. While Carriage Hill Retirement specializes in Assisted Living and Memory Care, our amenities, facilities, and activities create an environment and atmosphere that is perfect for all residents. The team at Carriage Hill Retirement is ready to welcome you home.

Our all-inclusive, month-to-month rent covers:
- Three Delicious and Nutritious Chef-Prepared Meals Every Day
- A Variety of Enriching and Fun Activities including movies, outings to events such as the rodeo, visiting local farms, attending shows, themed parties and more. Something for everyone.
- Weekly Housekeeping & Linen Services
- Scheduled Transportation
- Utilities
- Medication Management

Local Attractions:
D-DAY Memorial
Bower Center...

Senior living options offered

  • Assisted Living
  • Memory Care

Carriage Hill Retirement

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

  • Request pricing
    Contact a local advisor
  • Unlocked
    Get a quote from your local advisor

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Carriage Hill Retirement

7.2 out of 10
Review Score30 reviewsWrite a review
Overall Experience
3.5
Cleanliness
3.6
Friendliness
3.8
Care Services
3.1
Staff
4.3
Meals & Dining
3.7
Activities
2.9
Value for Cost
3.6

A Place for Mom has scored Carriage Hill Retirement with 7.2 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Carriage Hill Retirement has 30 reviews with an average "overall experience" of 3.5 out of 5.

Filters

1-20 of 30 reviews

Last Updated: 10/7/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

October 7, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Staff
4.0
Meals & Dining
5.0

Review for Carriage Hill Retirement

Very happy with room size. The staff are slow to respond when call button is pressed and that is due to the fact that they have a low number of staff. I have had trouble getting someone at times when I call. The administrative staff is helpful when they are available. My husband is very happy with the food. As always there are a few staff members who go the extra mile to help.

Anonymous

Memory Care

Family/friend

October 1, 2025

3.0 out of 5 stars
Verified Review
Activities
3.0
Staff
4.0
Meals & Dining
2.0

Review for Carriage Hill Retirement

My mom was only there for 5 weeks before she passed away. We chose Carriage Hill for their cost, it was affordable. I would recommend them only if cost matters.

Anonymous

Assisted Living

Family/friend

September 29, 2025

4.0 out of 5 stars
Verified Review

Review for Carriage Hill Retirement

The location is ideal-close to Rt 122 and Hwy 460, which makes it convenient compared to other limited options in the county. Carriage Hill also offered the most competitive pricing out of the six places we toured. My dad has his own private room with a bathroom and large closet, and we were able to make it feel like home with his furniture, photos, and décor. He lives in the Memory Care building, which is separate from Assisted Living. The space is open and bright, with high ceilings and natural light in the dining area. One of the best features is that the entire building is secure, so my dad doesn't need to wear an ankle monitor, and there aren't constant alarms. Carriage Hill Memory Care truly checks off so many important boxes for our family.

Anonymous

Assisted Living

Family/friend

July 15, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
1.0

Misrepresented

I don't recommend!!! First of all, they lied about their services such as: No hairdresser No podiatrist No Doctor My mom has had one shower in almost 2 months They don't help her with bathroom They have not changed her sheets at all Room gets cleaned once every 2 weeks All of her personal items have been stolen Most of her socks/ underwear are gone and some clothes They leave her in same pjs/clothes for several days because they don't check in her to help Their food is awful and they usually only get a small plastic cup of water or koolade 3 times a day. She's lost 25 lbs. They charged her account for meds she doesn't take. I have to pay because she doesn't have prescription coverage She's paying almost [removed] per month from savings for nothing

Anonymous

Assisted Living

Family/friend

June 27, 2025

2.0 out of 5 stars
Verified Review

our experience- would not recommend

The facility was chronically understaffed and as a result, my father was left alone and ignored for large parts of the day.

Anonymous

Memory Care

Family/friend

January 4, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Pretty happy overall

I was pretty happy with my experience dealing with them. There was a change over in management the last half of last year. I'm pleased with the new facility director and D.O.N. They did some serious house cleaning of employees that were only there for the paycheck. The transition was tough, but the new employees seem very committed to serving the residents well. Neither one of my parents was able to participate in many activities due to health reasons, but there generally was something every day. They had a great variety for meals, and the kitchen staff were always accommodating. I guess I'm not sure they would have gotten better care at a more expensive facility. Of course, they knew me as I was in there several times a week.

Anonymous

Memory Care

Family/friend

December 13, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
3.0
Activities
2.0
Staff
4.0
Meals & Dining
4.0

Carriage Hill Retirement review

Not a lot of options for activities in memory care like they have in assisted living. Spacious facility with large rooms and private baths This is the main reason I chose them. The TV room is big, it's a decent walk to the dining area, with big open ceilings and lots of windows. My dad needs more walking not less. Carriage Hill is under new management and they are undergoing numerous changes. Our experience could be quite different over the next few months.

Anne H

Assisted Living

Family/friend

September 14, 2024

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
2.0

Understaffed and unable to provide the needed care and support

The facility is understaffed and the needed care and attention was not given resulting in several falls, poor hygiene and my father feeling abandoned. After raising the issues with the head staff, there was no change or improvement.

Susan P

Assisted Living

Toured community

June 21, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Staff
4.0

Marketing Manager was very Nice to approach us and give us our tour. The building was very Clean and had a wonderful smell. She was very informant on our options, I know we made the best decision

Anonymous

Assisted Living

Family/friend

October 19, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
2.0
Care Services
4.0
Activities
2.0
Staff
5.0
Meals & Dining
2.0

Our Experience

My loved one is currently a resident at Carriage Hill Retirement and overall her experience at this facility has been okay so far Everybody is as kind and as helpful as can be. However, the facility is very understaffed. They're all friendly and doing the best that they can but they are very understaffed. As for the food, they don't get much of a choice in what they have to eat. It's everybody gets the same thing. And it's not great quality. They do allow pets, which is great.

Anonymous

Assisted Living

Family/friend

September 27, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Carriage Hill Retirement

Overall quite pleased with all the above items. Very pleased with the reception we received. They were very knowledgeable of all subject matter we discussed and concerned with.

Nicole

Assisted Living

Family/friend

August 18, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Satisfied

I was skeptical about Carriage Hill but the admissions lady [name removed]and the staff made me feel at ease with the process. It's been a few months since my uncle's been there and I can't complain, the staff and director of nursing listen and take care of him great.

KD

Assisted Living

Toured community

June 12, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Caring Staff and Fun Activities

I visited and heard from so many residents about all the fun they have doing so many different things. The building was clean and did not smell like the normal retirement community. All the staff seemed very friendly and knowledgeable and was interacting with the residents in the lobby area upon my arrival. I will be working with them to pursue placement for my father soon!!

Alicia

Memory Care

Family/friend

June 9, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Quite happy

My mother was first placed in the more independent building even though she had signs of dementia. She did quite well for a while. When her dementia and needs became greater, she was moved to the memory care building. There are fewer residents in this building and she receives more individualized attention. I have been very pleased, for the most part, with the care she has been given. The manager and head of nursing go to great lengths to insure the best care they are able to give. I have found those in charge as well as many of the employees to be very friendly and helpful.

Anonymous

Assisted Living

Family/friend

February 20, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
2.0

My review of Carriage Hill Retirement

Sarah P

Memory Care

Resident/client

January 19, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Facility

The Memory Care facility is a great facility that is wide open for residents to wander. The facility sits at the base of the Peaks of the Otter which allows for most rooms to have a fabulous view. Most all rooms have been updated with new furnishings and new paint. Activities are always happening at the facility to keep the residents stimulated. Music is a huge part of Memory Care. You will always find residents dancing and singing when you enter the building.

John M

Memory Care

Family/friend

January 19, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very Pleasant experience

I can tell Carriage Hill has come a long way from the past. The facility was clean, the furnishings have been upgraded, the residents seem to be well cared for and happy. The staff seem to really love what they do. The new management team seem to have a passion for caring for the elderly population. The memory care facility is absolutely beautiful with a wide open unit which allows lots of space for residents to wander and simply enjoy life!!

Amanda B

Assisted Living

Toured community

January 19, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Excellent review

Very kept facility, residents seemed very happy and overall seemed to really enjoy living at Carriage Hill. Employees were kind. Activities were happening in the dinning room as myself and my family were touring.

Leslie S

Memory Care

Toured community

December 5, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Caring staff

I had the pleasure of visiting Carriage Hill Retirement in the past and it was a very pleasant experience. Residents were happy, well groomed, appeared to be well cared for and overall they seemed to enjoy living in the community.

anonymous

Assisted Living

Toured community

November 2, 2022

4.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour tour and the tour was fine, but it us it just felt more like a nursing home

Carriage Hill Retirement

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Carriage Hill Retirement

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top