Anonymous
Assisted LivingFamily/friend
October 6, 2025
Review for Spring Oak at Bedford
Spring Oak is a wonderful place with kind and caring staff. The food is great, apartment size is very comfortable, ambiance lovely.

931 Ashland Ave, Bedford, VA 24523

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Spring Oak at Bedford in Bedford, VA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Assisted Living
Memory Care
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931 Ashland Ave, Bedford, VA 24523

200 Lillian Lane, Lynchburg, VA 24502

1127 Persinger Road Southwest, Roanoke, VA 24015

3585 Brambleton Ave, Roanoke, VA 24018
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
for Spring Oak at Bedford
A Place for Mom has scored Spring Oak at Bedford with 7.9 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Spring Oak at Bedford has 18 reviews with an average "overall experience" of 3.3 out of 5.
Anonymous
Assisted LivingFamily/friend
October 6, 2025
Spring Oak is a wonderful place with kind and caring staff. The food is great, apartment size is very comfortable, ambiance lovely.
Susan M
Assisted LivingFamily/friend
September 27, 2025
I have been disappointed with the care my mother has received. She went three weeks before her laundry was done. They are not experienced with Dementia. Administration does not respond to phone calls and messages. There is a strong odor of mold. This facility needs to improve in every area
Anonymous
Memory CareFamily/friend
April 28, 2025
They made us feel welcome and are committed to taking care of my husband with compassion.
SS
Assisted LivingFamily/friend
February 26, 2024
I would highly recommend Spring Oak Assisted Living facility. I chose Spring Oak because of the location, the charm of the historical building, & the affordable price. I was very pleased with the staff I met on my tour of the facility. The residents were friendly. They were clean & appeared well taken care of. The rapport between the residents & the staff displayed mutual warmth & caring. My husband has been there for a year now. He has made a lot of friendships with other residents & enjoys participating in the activities offered. I feel he is safe there & well cared fo
Ava A
Assisted LivingIndustry reviewer
December 21, 2022
I’m ava I’m a volunteer at the Elks Home and I absolutely love it everybody there is so sweet, including the residence. The staff is just amazing. In memory care you can tell that the workers actually care just like they do at the Elks Home. I also have a what feels like a grandma that lives there and she loves it.
SALLY C
Assisted LivingFamily/friend
September 30, 2022
I AM A RESIDENT AND GETTING VERY CONCERNED ABOUT THIS PLACE!! LIMITED STAFF, LIMITED SERVICWESA, ELEVATOR NOT WORKING FOR MORE THAN 24 HOUR, NO HOT WATER ON ONE WHOLE WING, MEDS NOT ALWAYS DELIVERED, MORE PSYCHIATRIC RESIDENTS BE ING ADMITTED-WITH LIMITED STAFF AND EXTERIOR DOORS THAT DO NOT LOCK. NO ONE SEEMS TO BE HERE FROM ADMINISTRATION!! NO COMMUNICATION ABOUT THE PROBLEMS
pauline
Assisted LivingResident/client
May 11, 2022
this place is terrible!! poorly staffed, in fact only 2 staff on site for over 60 residents, some unable to communicate and some needing lots of assistance. residents families putting notes on dorrs to ask staff to assist resident, change their bed, get their laundry done in a timely manner, check on them etc. beds don't get changed regularly, medication delivery is erratic and staff seems to change constantly "they quit"
anonymous
Assisted LivingFamily/friend
January 14, 2022
ratings above
anonymous
Assisted LivingFamily/friend
January 10, 2022
We chose The Elks because of the value for the money and I liked the fact that it was just one upfront price so you know what you are paying each month. The location of the facility is great for me so I am able to visit more often. Overall it has been good experience and I would recommend.
Anonymous
Assisted LivingResident/client
November 29, 2021
Breakfast good, lunch and dinner inedible 60or 7 meals per week, cleaning service is very ragged assistance-help not available, security safe from 10 pm to 6 am-not good coverage, have lived here 7.5 years stead decline in services, food quality, cleanliness, quality of help. Don't know why Noble needs a review, the residents and local staff are quite aware of the decline in services. Would not recommend to friends due to shortage of staff.
anonymous
Assisted LivingFamily/friend
November 29, 2021
It's a really good place, not the absolute best I can think of, but still very good. They were very accommodating to my friend's needs and very friendly. The facility was clean. We had a problem with the heat when the weather first turned cold, but they resolved that issue. And it was a comfortable place to live. The area we would have liked to see improvement in was response time to medical help. It wasn't so much the staff not doing their job. They're just understaffed and needing more employees. But I think that's true of most places at this time.
Anonymous
Assisted LivingResident/client
November 29, 2021
Don't like it here anymore. The appearance and cleanliness of our 'home' has gone to hell...Smells like a nursing home. Mgmt has isolated themselves from the rest of us as though we're not worth their time. They make assumptions about people instead of trying to get both sides of a situation, and they bully employees instead of trying to nurture them to make them feel like they are part of the team. We're just a bunch of old people not worth caring about.
Michael
Assisted LivingFamily/friend
August 19, 2021
This is the most comprehensive facility that I discovered in my explorations. They really take care of everything. I was taking my loved one to a family practitioner as well as a number of specialists, and I was very frustrated. It was difficult to get in and difficult to have follow-up conversations. But The Elks has a nurse practitioner that visits once a week, in addition to the nursing staff that's there all the time. And they were able to get her medications adjusted and address issues related to dementia. I'm so grateful they were able to care for her and get her to a place where she's comfortable. I was chasing all around Lynchburg trying to make that happen. I think this is a fabulous place, all things included. My only issue is that it's an older facility - from the fixtures, to furniture, to walls and things. But they've already started remodeling. They've added personnel and started a restoration process under new ownership. And I'm looking forward to the things that they have coming.
Anonymous
Memory CareResident/client
July 13, 2019
Only lived there a month but that was long enough to discover what a poorly run facility it is. The aides are routinely slow to answer page if they respond at all. Many are sloppy with the work, condescending and just unpleasant to deal with. It was very frustrating because supervisors don’t follow up on promises so they never get done. They also do not pay attention to the patient often doing things he expressly asked them not to. I moved there for assisted living component but when I needed it, it was totally undependable.
Precious Freedom
Memory CareFamily/friend
May 30, 2018
I encourage anyone considering this facility to make an unannounced to campus. You will likely find staff members playing on their phones, yelling at residents, and/or missing all together. The lobby has been updated. The “back of the house” is filthy and unkept. I would never send a loved one here.
Anonymous
Memory CareFamily/friend
August 1, 2017
This is a beautiful community. The assisted living area does offer more activities and amenities than the memory care unit. The assisted living area has a library, store and a nice dining hall. The food looks good and healthy. They do offer a few choices in the memory care unit.This is a family organization and we like this. They are working with us in regard to the financing and I would recommend this community.
Anonymous
Memory CareFamily/friend
April 10, 2017
This is a nice community, and my parents are doing very well with their move here. I know they are safe, and in good hands at this facility. Everything is working out very well. They have a good staff, they are very helpful, and polite. The community is very well maintained, and they clean my parents apartment pretty much everyday. I do feel comfortable with their move to this community, and I would recommend it.
Anonymous
Memory CareToured community
April 28, 2014
They provide everything that our mom needs. They are very friendly and they have a beautiful campus and it’s a historical landmark. If you want a fancy new place, look elsewhere. It’s old, but clean. It’s a nice place to visit. So there are structural limitations, but everyone is so nice and friendly and personable. Our mom is very happy there. She is really happy now. I would completely give them a 10 for friendliness of the staff, if I could.
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Virginia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Virginia regulations for Assisted Living.
Spring Oak at Bedford offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Spring Oak at Bedford 8.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (540) 586-8232 to reach a resident at Spring Oak at Bedford.
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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