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Charter Senior Living of Jackson

1200 N Pkwy, Jackson, TN 38305

For pricing & availability:
(866) 374-4058
8.6
Review score
15 reviews
Add review
8.6
Review score
15 reviews
  • 5 star
    53%
  • 4 star
    27%
  • 3 star
    7%
  • 2 star
    13%
  • 1 star
    0%
See all reviews
8.3
Review score
1894 reviews
69 facilities
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Charter Senior Living of Jackson
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Charter Senior Living of Jackson
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Anonymous

Child of resident/client

4.0 out of 5 stars

Our family's experience

Loved that it was a small facility! My Dad was the only male in memory care until his last week. That made it hard. The nurse and director were great. The office manager and the memory care director both left while he was there. The director loved my Dad and spoiled him! There were a lot of activities for the regular side- very few for the memory care side.

Read all reviews

Charter Senior Living of Jackson

From the inviting front porch to the homelike common areas, Charter Senior Living of Jackson is designed to provide seniors with a warm and supportive environment. Settled on a wooded campus at the end of a private road, this pet-friendly, boutique-style community provides residents with scenic views and premier amenities.

There’s plenty of on-site conveniences for seniors to enjoy, including chef-prepared meals, stimulating activities, and pet therapy. Residents can also benefit from customized assisted living and memory care services, which are provided by licensed, 24-hour nurses. Those who opt for memory care receive personalized care through the exclusive Flourish℠ program, which promotes residents’ self-esteem through five key points:

  • Velocity program — Daily activities and events keep residents stimulated and engaged.
  • Oshibori experience — A daily routine that provides aromatherapy and serves as a reminder for mealtimes.
  • Grab-and-Go neighborhood activities — Spontaneous small-group activities catered to residents’ individual needs.
  • S.T.A.R. — Specific Therapeutic Assisted Recreation, a family oriented program that encourages families to bring in personal items to share and reminisce with their loved ones.
  • Rest and Restoration program — An intervention program that provides audio, video, engagement, as well as comfort stimulation and redirection.

Start calling Charter Senior Living of Jackson home today!

State Licensing Information

To explore the...

Senior living options offered

  • Assisted Living
  • Memory Care

Charter Senior Living of Jackson

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Charter Senior Living of Jackson

8.6 out of 10
Review Score15 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.1
Friendliness
4.2
Care Services
4.0
Staff
4.7
Meals & Dining
4.3
Activities
4.1
Value for Cost
4.2

A Place for Mom has scored Charter Senior Living of Jackson with 8.6 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Charter Senior Living of Jackson has 15 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-15 of 15 reviews

Last Updated: 5/30/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

May 30, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
2.0
Staff
3.0
Meals & Dining
4.0

Our family's experience

Loved that it was a small facility! My Dad was the only male in memory care until his last week. That made it hard. The nurse and director were great. The office manager and the memory care director both left while he was there. The director loved my Dad and spoiled him! There were a lot of activities for the regular side- very few for the memory care side.

Beverly

Assisted Living

Family/friend

December 3, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Review for Charter Senior Living of Jackson

We were attracted because of the staff, and genuine leadership. Also, the design was right. Small bedrooms that opened in to a good common area. No halls or corners to get lost in. Good activities and outdoor access. No screaming alarms.

Anonymous

Memory Care

Family/friend

December 12, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Recommended

My loved one is currently a resident at Charter Senior Living of Jackson. Overall, things at this facility have been very good to great. Communication with the family has been good, but there is always room for improvement with communication. I have and will continue to recommend this facility to others.

Wanda

Memory Care

Family/friend

May 31, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly and caring community.

We've had a great experience at Charter Senior Living of Jackson. The people/employees there are very friendly, and they care about their residents. Very good food and very clean facility too.

Pam D

Assisted Living

Family/friend

November 9, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Great staff

I chose my top 3 facilities based off of what I saw and then the decision was ultimately up to my dad. He chose Charter Senior Living of Jackson because it felt most like home. The staff is what really makes this facility. They are very serious about hiring good, caring and concerned people who truly care about the residents. I would recommend Charter Senior Living of Jackson to others.

anonymous

Memory Care

Family/friend

September 20, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

would recommend

We really do like the staff we do think they are exceptional - however once it was purchased by the new owners we were told they were going to start making renovations and that was not happened yet which is a little frustrating.

Anonymous

Assisted Living

Toured community

August 24, 2022

3.0 out of 5 stars
Verified Review

Review for Charter Senior Living of Jackson

This place was ot a good fit for my loved one. I did not like the smell.

Anonymous

Memory Care

Family/friend

January 7, 2017

3.5 out of 5 stars
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5

My Thoughts On Morningside

My aunt resides at Morningside in the assisted living area. Our decision to choose Morningside was based on a number of factors: quality of life, available activities, warmness/friendliness of the staff, professional nursing care, availability of memory care assistance when needed, and finally, a reasonable cost. I particularly like the size of Morningside, as my aunt is able to enjoy all the available services without her mobility being affected, like you could experience in some larger facilities. This facility offers all the services she needs at a reasonable price and Morningside was an excellent choice for our family.

Anonymous

Memory Care

Family/friend

July 7, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0

So far they have been great. It's a happy environment.

So far they have been great. The nurse doesn't really step up, it would be nice to see her have more energy. She seems to need to be micromanaged. The activities are great, they really seem to keep people involved and busy. The staff is great as well. It's a happy environment.

Anonymous

Memory Care

Family/friend

March 27, 2015

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Everything Is All Right

Everything it all alright the staff is friendly, facility is very clean no complaints. I would recommend Morningside to anyone. We really liked this place we have the peace of mind that the staff is caring for him in a safe, kind and compassionate manner.

A. Massengill

Memory Care

Family/friend

March 5, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Wonderful Transition To New Home

Our family recently made the decision to select this facility for our father's care when it became clear that it was no longer safe for him to live at home alone. Dad has adjusted quickly and positively to the move. We have been very pleased with all aspects of his care and the transition we faced. Dad considers Morningside to be his home and we have the peace of mind that the staff is caring for him in a safe, kind and compassionate manner.

Anonymous

Memory Care

Family/friend

October 20, 2014

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0

Would not recommend

My experience with Morningside of Jackson has not been a good one. Without going into specifics I'll just say they made a lot of promises before we moved my loved one in, and did not deliver on any of them. Their performance was just very poor in general. I would not recommend them.

Anonymous

Memory Care

Family/friend

October 19, 2014

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
1.0
Value for Cost
3.0
Care Services
1.0
Activities
4.0

21 days at morningside

services promised, not rendered. ex: assisted bathing etc. frequent rudeness from most. Two employees were notable for their consistent helpfulness and courtesy. The financial officer and one LPN.

Family Member

Memory Care

Family/friend

April 21, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

They were nice and we really liked them.

We really liked this place and if we hadn't had to move out of state we would have had her stay here. It was like an apartment feel. They were nice and we really liked them.

A Place For Mom Customer

Memory Care

Toured community

December 25, 2012

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

I stopped by Morningside of Jackson t...

I stopped by Morningside of Jackson today on the way home from Memphis. The facility is basically a replica of what exists in Morningside of Franklin but lower priced. Very impressed by the Family feeling. Some of the furnishings in recreation areas were not as nice as Franklin (Fold-up tables & chairs that reminded me of school cafeterias, but clean and functional). The recreation area seemed smaller with smaller size TV. Studio and alcove (2 rooms)apartments seemed a bit larger with bigger closets. I especially liked the way the studio they have available has a back door that opens out into an enclosed courtyard. They seem to have more activites with bigger events than what Franklin showed us.

Charter Senior Living of Jackson

Neighborhoods

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Map of the neighborhood around Charter Senior Living of Jackson

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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