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Ciel Senior Living of Collierville

1633 E Winchester Blvd, Collierville, TN 38017

For pricing & availability:
(866) 374-4058
9.5
Review score
38 reviews
Add review
9.5
Review score
38 reviews
  • 5 star
    49%
  • 4 star
    32%
  • 3 star
    5%
  • 2 star
    3%
  • 1 star
    11%
See all reviews
8.7
Review score
407 reviews
11 facilities
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Ciel Senior Living of Collierville
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Anonymous

Child of resident/client

5.0 out of 5 stars

Warm, Welcoming Community with a Few Concerns About Medication Costs

The staff are all very nice as well as the facility. The food is good, and other provided services are good (laundry, cleaning, etc. ) My mom really likes it there and has slowly begun to take advantage of activities and entertainment they provide. This is our first experience with an assisted living facility so we don't have anything to compare it to. There has been quite a bit of turnover, which may be normal for these types of places. My only complaint is the medication cost and management. They have contracted with a pharmacy and encourage residents to use it because all of the medicine comes in these packets so the nurses do not have to open bottles. This pharmacy is very expensive compared to her mail in pharmacy with her insurance company. Of course she has numerous prescriptions due to her condition. I was told before she moved in that we could use our own pharmacy. When I asked them recently if we could switch to her own pharmacy they told me there would be a[amount removed] a month charge because the nurses would have to open bottles to administer her prescriptions. I am going to talk to them again because the pharmacy costs Ciel uses is about 3-4 times higher. We would highly recommend Ciel Assisted Living.

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Ciel Senior Living of Collierville

Ciel Senior Living of Collierville is located in the town of Collierville, Tennessee, a suburb located in the Memphis, Tennessee metropolitan area. Collierville offers its residents a quiet and quaint atmosphere with the luxury of being thirty minutes away from the exciting Blues and BBQ of historic Memphis. Ciel Senior Living of Collierville offers a luxury living experience. Residents will feel pampered by our housekeeping and laundry services and will receive personalized assistance with their daily needs. We also offer our residents the opportunity to host overnight guests, fostering the true meaning of home. We offer: Spacious one and two bedroom apartments Two dedicated Memory Care neighborhoods Housekeeping and laundry services Restaurant style dining Community events, activities and outings frequently planned Transportation to medical appointments

Senior living options offered

  • Assisted Living
  • Memory Care

Ciel Senior Living of Collierville

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Ciel Senior Living of Collierville

9.5 out of 10
Review Score38 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.3
Friendliness
4.5
Care Services
4.0
Staff
4.3
Meals & Dining
3.7
Activities
4.2
Value for Cost
3.9

A Place for Mom has scored Ciel Senior Living of Collierville with 9.5 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Ciel Senior Living of Collierville has 38 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 38 reviews

Last Updated: 9/25/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 25, 2025

5.0 out of 5 stars
Verified Review

Warm, Welcoming Community with a Few Concerns About Medication Costs

The staff are all very nice as well as the facility. The food is good, and other provided services are good (laundry, cleaning, etc. ) My mom really likes it there and has slowly begun to take advantage of activities and entertainment they provide. This is our first experience with an assisted living facility so we don't have anything to compare it to. There has been quite a bit of turnover, which may be normal for these types of places. My only complaint is the medication cost and management. They have contracted with a pharmacy and encourage residents to use it because all of the medicine comes in these packets so the nurses do not have to open bottles. This pharmacy is very expensive compared to her mail in pharmacy with her insurance company. Of course she has numerous prescriptions due to her condition. I was told before she moved in that we could use our own pharmacy. When I asked them recently if we could switch to her own pharmacy they told me there would be a[amount removed] a month charge because the nurses would have to open bottles to administer her prescriptions. I am going to talk to them again because the pharmacy costs Ciel uses is about 3-4 times higher. We would highly recommend Ciel Assisted Living.

Anonymous

Assisted Living

Family/friend

August 19, 2025

5.0 out of 5 stars
Verified Review

Review for Ciel Senior Living of Collierville

From the first appointment with employees on selecting a space, options available, meals, medication controls, activity offerings to processing information to move my Mother in. She has been there a year now and I have no complaints on staff or rules. My Mother is very happy and tells me often that she does not want to go back to her "house".

Anonymous

Memory Care

Family/friend

July 11, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

overall a nice community

They are short staffed ... by design. Only 1 nurse and two RA's for 36-39 residents. Per 12 hour shift. Those same RA's are also responsible for setting up and cleaning after meals. So the residents are getting very little individual attention. So there is a lot of turnover... so not really getting to know the residents and who needs to be fed vs who can feed themselves. They have stepped up activities for those that can walk and participate. The others are mostly left to watch tv all day. The facilities are very nice and pretty. The rooms and bathrooms are large and quite roomy and kept clean. The meals are adequate... though there is always a shortage of forks... even with salads they are served with spoons many times ... not always enough tea so residents are left to drink lemonade or water.

Anonymous

Assisted Living

Family/friend

May 5, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
2.0

Lovely, Caring Communiy

The food is inconsistent and tends to be carb heavy. However, the staff is wonderful - everyone is friendly, helpful, and welcoming, although sometimes a little slow to respond. The facility is always clean and doesn't have that musty "old people odor" you can smell at other facilities. The residents seem happy, or at least content.

Anonymous

Assisted Living

Family/friend

April 7, 2025

3.0 out of 5 stars
Verified Review

Ciel Senior Living

Ciel Senior Living of Collierville is a beautiful facility, but they seemed to be understaffed.

Luanne B

Assisted Living

Family/friend

January 9, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Awesome Senior Care

I have been very pleased with my choice of Ciel Senior Living of Collierville for my parents! The staff and Doctors and nurses have all been very informative and are always willing to assist my parents! They regularly check on my parents throughout the day and night and my parents can use there call buttons whenever they need anything! They provide laundry service once a week and they do not mix the laundry with other residents. Maid service is also provided once a week. They also change and wash their bedding weekly. They provide excellent care and have plenty of activities planned for each day. The food is excellent and the dining room is beautiful! They also have a beauty salon where my Mom and Dad are able to get haircuts. Everything you need is right there all you have to do is ask. They also have a private dining room that you can reserve if you want to have a family dinner. It is a wonderful place to be.

Anonymous

Assisted Living

Family/friend

November 20, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Grateful for a Well Trained Staff.

They obviously have the basics down, react quickly to any problems, communicate well to staff and families, food and activities are matched well to all who live there. They are busy people but the make a full stop, look you in the eye & listen to the family's questions, will find an answer & give you the results.

Anonymous

Assisted Living

Family/friend

November 14, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Kind and communicative

It's a great place. They have worked with us so well even when we were under duress. My dad has passed buy my mom is still there. They help me deal with her issues and are supportive of me as well as her. Not everything is just perfect but is anything perfect? No. And when you throw a bunch of folks who have memory and mobility issues who have been displaced from their homes, there is bound to be a little friction.

Pat H

Assisted Living

Family/friend

November 9, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

It is an easy overall experience to give to Ciel an excellent review.

Ciel's entire staff has provided the help, understanding & challenges on the transfer from Home Life to Helpful Life. They have explained their expectations and needs to ease our process. My Mother lived in her home for 70 years but realized that an Assisted Living lifestyle was the next step for her. The help with her medications, bathing, dressing, 3 meals a day and "on call" help, if she needs it, calms her. The many offerings for daily companions with exercise, games, puzzles and musical entertainment have really added to her outlook. We are fortunate to have found Ciel.

Anonymous

Assisted Living

Family/friend

September 27, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Nephew's experience.

My loved one doesn't seem to have many activities in memory care. Very pleased with the choice and we would absolutely recommend Ciel Senior Living to other families based on the experience we have had so far

Fred S

Assisted Living

Family/friend

September 26, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Caring community with comforting accommodations

Great location to many restaurants, light shopping, etc. Staff is very sweet to the residents and work alongside family to create a comfortable environment. I would recommend Ciel Senior Living of Collierville to others looking.

Anonymous

Assisted Living

Family/friend

July 29, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A good place to live

The current staff are nice and they know the folks there. Food is good and a good selection. The facility is clean. The nursing staff are attentive. The activities and outings have been done well. The only thing I would suggest at this time is to update the check in/out process. A lot of facilities have a computer check in and some with taking pictures. People handwrite in the checkin/out. Overall we are pleased with the facility. We have other family in other facilities now and we would still choose Ceil (Langford).

Ardith M

Assisted Living

Family/friend

June 26, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Happy Client at Ciel

I toured 5 different facilities and this was hands down the best fit for my mother. This facility is very clean and well-maintained, without any foul odors or disinfectant scent masking bad smells. The resident apartments are roomier than most I saw at other facilities, and include a huge closet-bathroom combo that is easily accessible for a wheel chair. All my mother’s furniture we brought with her fit perfectly, making a very cozy and functional living space. The staff is always exceptionally friendly when I visit and I have not noticed much turnover. The activities director is wonderful and seems to do a fantastic job offering a variety fun activities for the residents. I have not eaten a meal at Ciel yet, but my mother isn’t complaining about the quality and turned me down when I recently offered to buy her snacks to keep in her room. They are changing meal time from come & go to assigned dinner times: 4pm or 5pm, which seems to me early, but it’s necessary for staffing.

MW

Assisted Living

Family/friend

May 16, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Ciel Senior Living of Collierville

They are a great staff and beautiful settings . Communication is great. Did is great. Very attentive. They go above and beyond. You can tell the staff love their jobs.

Anonymous

Assisted Living

Family/friend

March 27, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

Great Staff

The staff are very friendly and helpful. [name removed] at the front desk was awesome. It's good care and it's reasonably priced. The deciding factor for us was the cost. My mother in law isn't there anymore. She broke her hip and also needed memory care.

Linda

Assisted Living

Family/friend

February 1, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

A Place That Is the Best He Could Afford

I would say it's a nice place. It's not as active as where my uncle was before and that is really hard for him. There were several men that he made friends with and he doesn't have that there. I picked Ciel because it was closest to my house, it offered a large apartment, it was a nice facility and it was a good price. Of course the price went up after the FIRST month so that is not the case anymore....

E. Kennedy

Assisted Living

Family/friend

January 18, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Highly recommend Ciel Senior Living

My in-laws say that the food is good, but not home. I like that it is a lovely dining room but the few times I have eaten there the food was lukewarm and you had to send back to heat more. The in-laws also say that they serve chicken "a lot". However the executive director [name removed] encourages people to tell him what could be improved. Staff is fantastic!! Place is spotless. Everything is really well done. [name removed] the Director of Marketing and Sales, was an enormous help!! She is a gem.

Fred

Assisted Living

Family/friend

December 2, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

An inviting community with a caring staff

The staff is very friendly to the family. They keep me informed when timely if there are issues to discuss. They encourage the residents to socialize to foster that community environment. I feel very confident that he is in a safe environment where he is cared for by very professional caregivers.

Lynn W

Assisted Living

Family/friend

September 16, 2023

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
4.0
Care Services
3.0
Activities
3.0
Staff
2.0
Meals & Dining
4.0

rudeness

very unprofessional approach by individual in marketing department.Told me not to come see my relative once a week.I was inquring about the laundry which had accumilated in my relative room.I was approched with sarcasim thats not my deparment.YOU were nice when aquiring the business to get her to reside there.the room smelled terrible.found out her was day was on Monday and Thursday yesterday was Friday.The RA in the hall way heard conversation and came in and said she would do the laundry.i did speak with somone in healh wellness.The director was not in on Fridayi left my information on his voice mail.Marketing department individual your behavior is unacceptable.May God make some changes.I will continue to come more often you dont have control over me coming

Anonymous

Assisted Living

Family/friend

September 1, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Our Experience

My loved one is currently a resident at The Langford of Collierville and overall things have been good for her at this facility. There has been some staff turnover, several staff have left for other jobs including the Director of Healthcare and their Marketing person. I'd really like to talk to someone about my loved one's medications and about some billing questions that I have. Also about her trash pick up, not all of her trash cans are emptied daily. Communication with the family could improve. I would recommend The Langford of Collierville to others, yet with some limitations.

Ciel Senior Living of Collierville

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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