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Citrus Hills Senior Living

142 S Prospect St, Orange, CA 92869

For pricing & availability:
(866) 374-4058
8.0
Review score
21 reviews
Add review
8.0
Review score
21 reviews
  • 5 star
    51%
  • 4 star
    10%
  • 3 star
    5%
  • 2 star
    24%
  • 1 star
    10%
See all reviews
7.0
Review score
1481 reviews
58 facilities
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Citrus Hills Senior Living
SaveShare
Citrus Hills Senior Living
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street view of Citrus Hills Senior Living

kyle Jones

Resident/client

5.0 out of 5 stars

Resident

I had a stroke i am limited in some things i can do as far taking care of myself,, showers are difficult,, But getting out with the activities, that the director her makes me feel much better about my situation. [name removed] the bomb.

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Citrus Hills Senior Living

Nestled in the shade, providing respite from the hot California sun lies Citrus Hills Senior Living. Located in Orange, California, our community is in close proximity to area medical centers, parks, restaurants, and other amenities all while being within driving distance from Los Angeles.

Our mission is to keep residents at the center of everything we do, knowing that you are the reason we are here. Our staff prides themselves on providing compassionate and personalized care to exceed expectations.

Community Amenities and Services

We know that the needs of each resident differs, which is why we are dedicated to providing personalized care. We specialize in memory care, incontinence care, diabetic care, ambulatory care, and medication management. We also have a variety of doctors and therapists available to help ensure residents are getting what they need.

Residents enjoy three restaurant-style meals per day, and staff is happy to accommodate a variety of dietary restrictions. In between meals, enjoy participating in our on- and off-site community activities. With a patio to watch the sunset from, a library to curl up with a good book in, a game room to let out your competitive side, and a TV lounge to watch your favorite show, you’ll...

Senior living options offered

  • Assisted Living

Citrus Hills Senior Living

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Citrus Hills Senior Living

8 out of 10
Review Score21 reviewsWrite a review
Overall Experience
3.6
Cleanliness
3.7
Friendliness
3.9
Care Services
3.9
Staff
5.0
Meals & Dining
4.5
Activities
3.9
Value for Cost
3.8

A Place for Mom has scored Citrus Hills Senior Living with 8 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Citrus Hills Senior Living has 21 reviews with an average "overall experience" of 3.6 out of 5.

Filters

1-20 of 21 reviews

Last Updated: 1/12/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

kyle Jones

Assisted Living

Resident/client

January 12, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Resident

I had a stroke i am limited in some things i can do as far taking care of myself,, showers are difficult,, But getting out with the activities, that the director her makes me feel much better about my situation. [name removed] the bomb.

Todd

Assisted Living

Toured community

March 28, 2022

2.0 out of 5 stars
Verified Review

My Tour Experience of Citrus Hills

I wouldn't recommend and felt run down and dark. The staff were friendly.

Elivira B

Assisted Living

Family/friend

December 17, 2021

5.0 out of 5 stars

I have my son {name removed} living at this place. He was in an auto accident 6 years and is brain damage. He forgets a lot of things and has problem remembering things. This place has been a wonderful place for him. We are very glad and happy for his care. The personal is great in caregiving.

Wylene H

Assisted Living

Family/friend

October 26, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My review of Citrus Hills

My care has been caring and loving. They pay great attention to our needs and wishes and do their best to keep us entertained with music classes and talks, etc. The food has been good and they their best to serve us meals we enjoy, including special entrees. My fare here has been excellent.

Elvira B

Assisted Living

Family/friend

October 4, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My Review of Citrus Hills Senior Living

I have my son [name removed] living at this place. He was in an auto accident 6 years ago and is brain damage, he forgets a lot of things and has problems remembering things. This place has been a wonderful place for him. We are very glad and happy for his care. The personnel is great in caregiving.

Kristina

Assisted Living

Family/friend

June 2, 2021

2.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
3.0
Meals & Dining
3.0

you get what you pay for

If your loved one is fully functional this could be a good place. If your loved one needs additional care I would go elsewhere. Communication was average but the staff was friendly. The food was not the best

Marlene Hallmeyer

Assisted Living

Family/friend

November 14, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Citrus Hills Senior Living

My mother-in-law lives here. I tried doing it myself for 2 months it was overwhelming. Caregiving is very stressful. Citrus Hills was a godsend.

Michelle Faggard

Assisted Living

Family/friend

October 8, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Citrus Hills Senior Living

All the staff has been terrific. [name removed] our intake person was very helpful! Affordable pricing. Clean, nice courtyard with tables and chairs. Nice rooms. Staff very accomodating and friendly. Activities and van transportation.

James Yee

Assisted Living

Family/friend

October 1, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Citrus Hills Senior Living

The staff which I have interacted with have been superbly friendly and helpful, caring, and knowledgeable. Facility is in great shape, clean, functional. Guest visitor parking is limited.

Anonymous

Assisted Living

Resident/client

July 18, 2019

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0

Declining Services

When. I first moved here it had positive attributes. With the new company, Ensign, this facility has been declaiming. Vast turnover, and specially in critical positions. Care staff can be lazy with eyes in phones and not on residents. Common sense can be hard to find displayed. Poor thinking of staff is leading to dangerous situations; after the recent earthquake the person in charge didn't think it necessary to check each of the residnt's rooms for their wellbeing. Residents very commonly say that this company cares only about money and not the residents. Residents have given up going to the Director for solving problems, as his words are empty (according to what I hear). People say they have given up trying to offer suggestions for improvement. Activities are far fewer and poorly attended as caregivers do not help them to get to the activity room.

Anonymous

Assisted Living

Family/friend

July 12, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Citrus Hills

Excellent facility, clean, friendly, safe and compassionate staff. My sister has been a resident for 2+ years

Anonymous

Assisted Living

Family/friend

July 12, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Citrus Hills

Visit 6 days weekly Pleasant - warm friendship including management and workers

Kat

Assisted Living

Resident/client

July 9, 2019

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Stay away. ...far away

The company who owns the facility is only interested in money. The food quality is low. The staff is paid the bare minimum. Also, training is lacking. Employees are expected to perform tasks outside of their hired position. All staff is part time, so no benefits are given. Residents aren't watched closely, because care staff is spread so thin. No activities to keep residents active. Bare minimum of care. Untrained & under appreciated staff.

Anonymous

Assisted Living

Resident/client

June 12, 2019

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0

Not safe. Not to be trusted.

Cannot be trusted to be safe. I experienced very poor medical follow ups, with no care about their ommissions. Poorly managed with little conscience towards all lacks. Staff had to fill in support in other areas as poor constancy in staffing. Turnover is ongoing. Out of desperation to fill rooms people with great needs get accepted, even those with mental health requirements. These people pies a threat to other residents. It is all money and barely any heart. Attitude of msnagement is apathy. Reception area is lacking, as the front person is also business manager and has her mind preoccupied. Staff is undervalued and so any person is taken on board. No one is to be trusted.

Diana Ruiz

Assisted Living

October 5, 2018

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Caution: Not safe

Caution: Do not send your loved ones to live and be cared for to this facility. I found [name removed], clearly a resident with memory care needs, on the street in front of the facility on [date removed]. This is a busy street, there was morning traffic, and she was in her wheel chair struggling to cross the street. By the time I made a U-turn in my car, she was in the street and I had to park and take her back inside the facility. The staff hadn’t even realized she was gone. When I found a staff representative, they explained her security bracelet was broken and on back order. They knew she was a wanderer and had no back-up plan in place to keep [name removed] safe and from leaving the building! I’ve spoken twice to the director, [name removed], and she said legally they didn’t need to have a gate around their facility, since they were not a memory care facility. She told me they filed a report which would go to the state, that [name removed]’s case worker had been notified, and [name removed]’s son. I asked her to tell the son to call me in order to be sure her family was notified. I never received a call, so I question what has been communicated. I would NEVER allow my loved ones to live here.

Mrs B

Assisted Living

Family/friend

October 21, 2016

3.5 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.0
Activities
3.0

We are happy with this home

My mother lives here. We have been pretty happy with Citrus Hills the past several months. We tried one other home before this and we are much happier with CH! The facility is older, but we are happier with the staff here than we were at a "fancier" facility. The staff has great communication with us and they seem to take good care of the residents and to really care about their well being. They call us if there are any issues and when we come to visit they give us detailed updates. The floor staff are helpful and responsive. It is also reasonably priced. My only negative comment would be with the maintenance-they have not fixed several things that need to be fixed in her room.

Anonymous

Assisted Living

Toured community

September 1, 2014

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

Review of Emeritus at Orange Assisted Living in Orange, CA

Visited. Older property. Did not care for it

Visitor from Tustin CA

Assisted Living

Industry reviewer

July 5, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0

Really kind staff - super open and sm...

Really kind staff - super open and smiley, made me feel welcome. The building is located on a small street off Chapman, so it's tucked away from the main road. There was a lovely indoor courtyard.

Family Member

Assisted Living

Toured community

April 30, 2014

2.5 out of 5 stars
Verified Review
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5

I was not impressed with this community

I was not impressed with this community. The building smelled. The staff seemed ok. I got the feeling that you would need to not know who you are when you get here. None of the residents seemed unhappy, and some of the rooms were nice, but some of them were not very nice at all. Just not the community for us.

Loved One

Assisted Living

Family/friend

April 1, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

I feel like I got what I paid for.

I feel like I got what I paid for. The only issue I have had is that there were several times that we had to discuss the medication management. Other than that they were great, nothing to complain about or have improved. They even furnished the room so I wouldn't have to bring furniture in, since it was only a short stay.

Citrus Hills Senior Living

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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