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Anonymous
-
Family/friend
5.0
Happy
We are very happy with Comfort Keepers. We were given multiple people to take care of my dad – they were all friendly, caring, and flexible with their time. They’ve been a very useful home care service for our family.
About the facility Comfort Keepers of Mission Viejo, CA
Comfort Keepers of Mission Viejo, CA in Mission Viejo, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Home Care
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Services at Comfort Keepers of Mission Viejo, CA
Home Care
Languages spoken
- Filipino
- French
- Korean
- Spanish
Compare
Comfort Keepers of Mission Viejo, CA
na, Mission Viejo, CA 92691
Premier Senior Care - Southern CA
100 W Broadway, #3000, Long Beach, CA 90802
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No reviews
58 reviews
No reviews
No reviews
Starting rate
--Starting rate
Starting at $XX/hrStarting rate
Starting at $XX/hrStarting rate
Starting at $XX/hrBathing/dressing
No
Bathing/dressing
Yes
Bathing/dressing
No
Bathing/dressing
Yes
Household chores
No
Household chores
Yes
Household chores
No
Household chores
Yes
Mobility monitoring or transfers
No
Mobility monitoring or transfers
Yes
Mobility monitoring or transfers
No
Mobility monitoring or transfers
Yes
Care types offered
1
Home Care
Care types offered
1
Home Care
Care types offered
1
Home Care
Care types offered
1
Home Care
Reviews
for Comfort Keepers of Mission Viejo, CA
Overall Rating
3.3
Cleanliness
1.0
Friendliness
1.0
Care Services
1.0
Staff
Meals & Dining
Activities
1.0
Value for Cost
1.0
Parent company
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-6 of 6 reviews
Anonymous - Family/friend
Home Care
March 3, 2015
I was not happy with them at all.
I never ended up using them long term because they kept sending someone different everyday. In one week we had 3 caregivers. I was not happy with them at all. I felt like they were flaky and there was just too much dysfunction.
Response from Comfort Keepers of Mission Viejo, CA
November 6, 2015
We appreciate our client's feedback and do take care of these issues very well. Thus, this help us determine the needs of the family in order for us to correct or make improvement.
Our scheduling is greatly much improved now as we employ a full time and dedicated scheduler. She makes sure there are right caregiver for the client. This is achieved thru caregiver matching after determining in the in-home assessment visit.
Please do give us a call back and we'd be more than happy to show you the improvement we've implemented. Thank You for the feedback.
Anonymous - Family/friend
Home Care
March 3, 2015
I was not happy with them at all.
I never ended up using them long term because they kept sending someone different everyday. In one week we had 3 caregivers. I was not happy with them at all. I felt like they were flaky and there was just too much dysfunction.
Response from Comfort Keepers of Mission Viejo, CA
November 6, 2015
We appreciate our client's feedback and do take care of these issues very well. Thus, this help us determine the needs of the family in order for us to correct or make improvement.
Our scheduling is greatly much improved now as we employ a full time and dedicated scheduler. She makes sure there are right caregiver for the client. This is achieved thru caregiver matching after determining in the in-home assessment visit.
Please do give us a call back and we'd be more than happy to show you the improvement we've implemented. Thank You for the feedback.
Anonymous - Family/friend
Home Care
June 17, 2014
Happy
We are very happy with Comfort Keepers. We were given multiple people to take care of my dad – they were all friendly, caring, and flexible with their time. They’ve been a very useful home care service for our family.
Response from Comfort Keepers of Mission Viejo, CA
November 6, 2015
Appreciate your complement and we strive to make our services to our elders in the community a better one if not excellent.
Anonymous - Family/friend
Home Care
June 17, 2014
Happy
We are very happy with Comfort Keepers. We were given multiple people to take care of my dad – they were all friendly, caring, and flexible with their time. They’ve been a very useful home care service for our family.
Response from Comfort Keepers of Mission Viejo, CA
November 6, 2015
Appreciate your complement and we strive to make our services to our elders in the community a better one if not excellent.
Loved One - Family/friend
Home Care
March 20, 2014
It's been an interesting experience for us.
It's been an interesting experience for us. It's a little awkward, I really love the caregiver, she has been wonderful. She was trying to help accommodate my moms needs. We were trying to figure out a schedule. They have a minimum of three hours, we needed fewer hours more frequently. we never quite knew who to speak with. I went with Comfort Keepers, because we loved the manager. Some of the caretakers didn't want to work less than 4 or 8 hours, so it didn't really work out. One thing that was a little concerning is the care level went up initially, but when the needs decreased and went back to the original care needs, the price never went back down. They have a medic alert system we had installed, we still have that.
Response from Comfort Keepers of Mission Viejo, CA
November 6, 2015
Thank you for the complements. Comfort Keepers will accommodate any request from the family that will give the right care for the client. Our client is very important to us and we put our best caregiver and match them so it will be a wonderful experience and interactive with the client as well as with the family.
Loved One - Family/friend
Home Care
March 20, 2014
It's been an interesting experience for us.
It's been an interesting experience for us. It's a little awkward, I really love the caregiver, she has been wonderful. She was trying to help accommodate my moms needs. We were trying to figure out a schedule. They have a minimum of three hours, we needed fewer hours more frequently. we never quite knew who to speak with. I went with Comfort Keepers, because we loved the manager. Some of the caretakers didn't want to work less than 4 or 8 hours, so it didn't really work out. One thing that was a little concerning is the care level went up initially, but when the needs decreased and went back to the original care needs, the price never went back down. They have a medic alert system we had installed, we still have that.
Response from Comfort Keepers of Mission Viejo, CA
November 6, 2015
Thank you for the complements. Comfort Keepers will accommodate any request from the family that will give the right care for the client. Our client is very important to us and we put our best caregiver and match them so it will be a wonderful experience and interactive with the client as well as with the family.
Viewing 1-6 out of 6 reviews
Frequently Asked Questions about Comfort Keepers of Mission Viejo, CA
Call (555) 555-5555 to reach a resident at Comfort Keepers of Mission Viejo, CA.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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