5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Our families experience

Our experience with Coterie Cathedral Hill has been excellent in all areas and I would highly recommend Coterie. The amenities are really beautiful. Our loved one wanted a swimming pool and there's a beautiful pool up on a roof. The dining is excellent with 2 restaurants and a bar (with live music multiple times a week). The healthcare amenities are the best I saw with an onsite urgent care which means 24/7 access to the doctors (in addition to the care staff at Coterie Cathedral.

5.0 out of 5 stars

Verified Review

Review for Coterie Cathedral Hill

It's a great place. I love it. There are exercise classes and the swimming pool is great. The food is good.

5.0 out of 5 stars

Verified Review

A generous and helpful community.

My sister-in-law [name removed] stayed at Coterie for about a month, and I was the person who arranged her stay last Fall. My sister-in-law died in May, so I am unable to get her feedback now. I will say that she said she was very well cared for, the food was excellent and she appreciated the availability of transportation and activities.

1.0 out of 5 stars

Cleanliness

1.0

Friendliness

1.0

Value for Cost

1.0

Care Services

1.0

Activities

1.0

Staff

1.0

Meals & Dining

1.0

Dirty unmanaged living facilities

I recently visited my dear friend and from what she has told me about this facility and the pictures that she has shared with me, I am absolutely disgusted. Her sinuses were been acting up and she did a little bit of investigating to find out why her sinuses were acting up. She checked her furnace too since she saw that other residents had dirty filters from over two years ago, from some of the employees finally changing out a few filters. She was able to get a few other photos from other residents. Besides the filters being as bad as they are I also noticed the floors in the main dining room be severely scratched and poorly maintained. She told me that a friend of hers that lives within the facility was having issues with her outlet always causing the breaker to trip every morning. She tried to get it fixed multiple times by the maintenance department and requested that electrician came out to check on it by the maintenance manager, whose name is [name removed], told

5.0 out of 5 stars

Verified Review

Heaven on Earth

It was fantastic, Definitely recommend.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

The Ritz Carlton of residential Assisted Living

The staff is unparalleled in their sincerity, commitment, and caring for each and every one of the residents and their families. They go the extra mile and are always there for you no matter what the situation. Every single person from General Manager to the janitorial are the top. Excellence is who they are and we deeply appreciate them for taking such good care of our parents!

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

4.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Review

I am providing a 5 Star Rating for [name removed], the Director of Memory Care at Coterie. Having a close dear friend diagnosed with dementia is very difficult and emotional. After looking at residences for her in the East Bay and S.F. we placed her at Coterie, SF. After making the decision to place our friend at Coterie, SF, Christina is a key reason we are so comfortable with her being there. She is on top of issues, an excellent communicator, compassionate, and passionate about the residents in her care. She is very accessible, and really knows her residents, with their best interests at heart. She is the reason I am so comfortable with our friend being at Coterie.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Fantastic experience

The Coterie provides nurturing and thoughtful care and support to every memory resident. My mother resided at two memory care facilities before we learned about The Coterie. What a blessing it was to discover such a remarkable place! My mother felt right at home and so did I! The caring and professional staff quickly learn the abilities and limitations of each resident, and work to enhance their experience through engaging activities and crafts, song and dance, and live music. The food is excellent, and meals are frequently accompanied by live music. The staff are vigilant and caring. My mother has been a fortunate resident for about 14-months. I’d also like to acknowledge that The Coterie’s Memory Floor Director, [name removed]., has much to do with the Memory Care floor’s success. She is responsive and supportive to the residents and families. She sets high standards for her staff, but always manages to inject humor and compassion in everything she does.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Outstanding Home and Community for Your Loved One

My aunt lived at Coterie since it opened. She was the 2nd move in. The building is beautiful and stately. The food is incredible. Its like living in a Four Seasons. But the best attribute is the staff. They took loving care of my aunt and that allowed me to relax knowing that I had that support. I highly recommend Coterie for your loved one.

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Review for Coterie Cathedral Hill

Excellent facility. Well staffed and excellent food and care. And way less expensive than the other nice places.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Coterie Cathedral Hill

Coterie Memory Care is the perfect place for my sister. I have watched her settle in, feel secure in a beautiful environment. My highest praise goes to directors and staff. Exceptional leadership and communication by the directors show the way. All are competent, compassionate, skillfully caring for each resident, their unique needs and behaviors. It is clear they how much they care. I see this daily. They not only care for the residents but also for their families. It was so difficult when my sister was diagnosed with dementia, difficult to understand and to know how to handle. Their actions and words are teaching us. Monthly support groups add needed advice and experience sharing. My family is learning how to be with our loved one, how best to respond to her. Administrators and Directors are visible, accessible, responsive. When I had a concern, they really listened. We worked together for the benefit of all. My sister is happy at Coterie, calling it home.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Exceeded Our Lofty Expectations

Unfortunately, our family recently had to place my mother into a residential care facility which featured a memory care unit. With the help of an agent, we were directed to three different facilities. Although the other two residences provided viable options, once we entered the Coterie property, we were greeted by the staff as if we were checking in at a four star hotel. The property itself has the feel of a luxury hotel with the three restaurant options, full bar and movie theater. Our collective opinion after the tour of Coterie was when can we as an entire family move in. We quickly decided to place my mom at Coterie, and the staff made our mother’s placement seamless. As stated previously, the amenities at Coterie our first class, but in reality, our primary goal was to place my mother in a community where she could thrive with a dedicated staff. Coterie exceeded our expectations with the exceptional staff in the memory care unit who have made her feel like she’s never left home.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Coterie Cathedral Hill Review

We are extremely satisfied with the involvement of all Coterie management levels (Executives, Directors, and staff members at all levels/shifts) in caring for my sister and augmenting our knowledge as caregivers. My sister joined the Coterie Cathedral Hill Memory Care community on [date removed] I visited her over 40 times at different hours of the day, primarily during meals. The Memory Care directors and staff encourage everyone and they actively participate during meals, in exercise classes , and various entertainment and educational activities to maximize community satisfaction. We also appreciate the monthly support group meetings; primarily the opportunity to interact and learn from Coterie management and the other caregivers. Lastly, we are thankful for the overall quality of Coterie care, their dedicated management efforts that justify our investment; and knowing that my sister is contented.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Authentic and attentive care

Our mom, who has advance Alzheimer's Disease, is living at Coterie Cathedral Hill and is lovingly cared for by a staff who are authentic, attentive, creative, and respectful. The caregivers at Coterie continually provide creative ways to engage memory care residents with art, music, exercise, conversation, and movies throughout the day. The guided activities can provide a natural sense of belonging and inclusion which frees the residents to interact with their current abilities. They take the time to get to know each resident and are skilled at using personal relationships to manage the moods and inevitable changes that accompany dementia. As a family member who lives in another state, I'm grateful to the Memory Care Director for her willingness to provide open communication. She is available for questions and updates, and facilitates phone/FaceTime opportunities for me and my mom. Coterie Cathedral Hill is a silver lining in life with Alzheimer's.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Memory Care Director is amazing!

Words cannot express our deepest appreciation for all the care and support the director of the memory care provides our mother. Her professionalism is matched only by her willingness to go the extra mile to insure our mother receives all she needs as she enters this very vulnerable stage of her life. Her kind and compassionate demeanor constantly reminds us of how fortunate our mother is to be in such a safe and nurturing environment. She is always available with kind and comforting words and assurances that our mother is being well taken care of. We really appreciate all the creative activities our mother enjoys as a resident of Coterie.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Coterie Cathedral Hill

Coterie Cathedral Hill has been nothing but excellent. Moving mom to memory care was one of the hardest decisions our family has had to make. Every Coterie employee (any level, any job) has been warm and helpful. The Memory Care Director is exceptional - responsive, experienced, and professional. She is kind and caring to me, my family, and mom. Her values are represented in her amazing staff and I am so grateful to all of them.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

An excellent choice

I am exceedingly pleased with my experience here at Coterie senior living. I underwent two complicated surgeries in 2022 and required extensive care. As a career woman most of my life (a PhD psychologist and MD surgeon), I found adapting to dependency very challenging. But the quality of care available here made it far easier. Coterie has managed to hire very competent and caring staff at all levels, despite the post-pandemic paucity of candidates. The care giver staff provide warm, respectful and individualized care. The directors, particularly the top Directors, put the best interests of the residents at the forefront of their decision making. I find this unusual for a for-profit entity. There is much opportunity for open communication between management and residents, which facilitates accommodation to individual concerns. Fine food is served by kind, considerate dining staff. Coterie also provides a rich cultural environment and community to enjoy. I love it here. Just do it!

5.0 out of 5 stars

Cleanliness

4.0

Friendliness

5.0

Value for Cost

4.0

Care Services

4.0

Activities

5.0

Staff

5.0

Meals & Dining

3.0

Sensitive Care, 24x7

Coterie Cathedral Hill is all about the people: while the focus is 100% on the residents, it's hard to believe the teams could be so successful without the care and attention provided to them by their leadership. [name removed] is one example of a leader who has undertaken intense and emotionally charged challenge of leading the Memory Care floor. In her role, she has demonstrated an exceptional willingness to serve. Together with [name removed] and [name removed], [name removed] has quickly learned to navigate the stresses from a wide range of memory care issues, not the least of which is working positively with family members, like me.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Staff

5.0

The ultimate in senior-assisted living

I had the pleasure of touring Coterie Cathedral hill for a relative and was very impressed by the beautiful building and the friendly, efficient and cordial staff. Feels more like a 5-star hotel than a retirement community. Would definitely consider!

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Excellent Care at Coterie Cathedral Hill

In November, I suffered a serious fall, compromising my mobility severely. Returning to my apartment to live alone after leaving the hospital was not possible. After investigating several places, my family selected Coterie for my recovery experience. I had not even visited before I arrived there for what was to be a ten-week stay. The staff and residents are friendly, warm, and caring Within two days, it seemed that everyone who worked there greeted me by name. The facilities are beyond immaculate. The food, available continuously from 7:00 am till past 7:30 pm is varied , delicious and graciously provided by servers who respond to every request by saying either "absolutely" or "of course". Mercedes cars are available to go to a doctor appointment or the theatre. I attribute my present well being to the nurturing care I received at Coterie. The many activities, and excursions mean you do not need assisted living support to enjoy living at Coterie.

Coterie Cathedral Hill

Coterie Cathedral Hill

Senior living options offered

Pricing

Base fees by care type

Reviews

Our families experience

Review for Coterie Cathedral Hill

A generous and helpful community.

Dirty unmanaged living facilities

Heaven on Earth

The Ritz Carlton of residential Assisted Living

Review

Fantastic experience

Outstanding Home and Community for Your Loved One

Review for Coterie Cathedral Hill

Coterie Cathedral Hill

Exceeded Our Lofty Expectations

Coterie Cathedral Hill Review

Authentic and attentive care

Memory Care Director is amazing!

Coterie Cathedral Hill

An excellent choice

Sensitive Care, 24x7

The ultimate in senior-assisted living

Excellent Care at Coterie Cathedral Hill

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