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Ivy Park at Cathedral Hill

1550 Sutter St, San Francisco, CA 94109

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(866) 374-4058
9.3
Review score
6 reviews
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9.3
Review score
6 reviews
  • 5 star
    83%
  • 4 star
    17%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.3
Review score
2963 reviews
96 facilities
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Ivy Park at Cathedral Hill
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Ivy Park at Cathedral Hill
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Anonymous

Resident/client

5.0 out of 5 stars

Ivy Park at Cathedral Hill

First of all, all the staff (from management down to workers) are very friendly. They made me and my loved one feel at home right away. We feel very comfortable staying at Ivy park because of everyone's smile & saying hello. Even the residents are lively & friendly. My loved one and I enjoy the every day activities, movies & documentaries. Most of all I enjoy the live music. What makes Ivy Park stands out is the warmth feeling it radiates throughout the community.

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Ivy Park at Cathedral Hill

Ivy Park at Cathedral Hill is a senior living community set on a beautiful campus in downtown San Francisco. The location boasts landscaped grounds and is near all of San Francisco’s popular restaurants and attractions. At Ivy Park our seniors are empowered to maximize their independence and personal growth. We partner with our residents to provide customized care and support. In doing so, we find new ways to bring joy, wellness, and ease to the lives of our residents and their families. No matter what age, no matter what season, our focus is on the whole person. Delicious food, great conversation with friends, and a warm environment is what you can expect while dining at our restaurant, Vine at Ivy. Our culinary team makes food that is simple, seasonal and delicious, made with whole ingredients and cooked just for you. Our menus change seasonally to make sure you have an abundance of variety and choices. Our goal at Ivy Park is to make every resident feel comfortable and inspired to live their best life, day in and day out. Ivy Living is designed to be a vibrant, joyful, and purposeful place to live. Our team is always coming up...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Ivy Park at Cathedral Hill

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Ivy Park at Cathedral Hill

9.3 out of 10
Review Score6 reviewsWrite a review
Overall Experience
4.8
Cleanliness
4.8
Friendliness
4.8
Care Services
4.7
Staff
4.5
Meals & Dining
4.7
Activities
4.8
Value for Cost
4.8

A Place for Mom has scored Ivy Park at Cathedral Hill with 9.3 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Ivy Park at Cathedral Hill has 6 reviews with an average "overall experience" of 4.8 out of 5.

Filters

1-6 of 6 reviews

Last Updated: 8/18/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Resident/client

August 18, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Ivy Park at Cathedral Hill

First of all, all the staff (from management down to workers) are very friendly. They made me and my loved one feel at home right away. We feel very comfortable staying at Ivy park because of everyone's smile & saying hello. Even the residents are lively & friendly. My loved one and I enjoy the every day activities, movies & documentaries. Most of all I enjoy the live music. What makes Ivy Park stands out is the warmth feeling it radiates throughout the community.

Debi

Assisted Living

Family/friend

July 14, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

It's a very well run place. Everyone is very friendly and very professional. The staff from the front office to caregivers knows everyone's name and deals with them as if they're the only resident there. My husband has been there a year and we're very happy with the care and it has a real community sense. Lots of the residents do activities (they have a fantastic activities director) and there's films every evening and musical events in the courtyard and a weekly "happy hour" which may have entertainment. The food only got a 4 because my husband loves different kinds of food. The menu is varied but there's some sort of chicken everyday and sometimes it can be bland simply because you can't serve real spicy food to seniors with many different food needs. Hope this helps! A big plus is they have a parking garage for visitor. The staff is very attentive to needs of the residents. Even the people at the front desk know everything that's going on and who to let out the front door unattended (sometimes there are a couple of people who like to take off on their own) The caregivers are very personable and treat everyone with respect. No questions or requests seem too outrageous or unnecessary. There's great communication between all the staff. I feel my husband is safe there and I don't have to worry about him.

Anonymous

Assisted Living

Family/friend

April 23, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

A friendly good place to be in at Ivy Park on Cathedral Hill

Facility needs some fresh paint, new carpets to brighten up the common area. The main floor elevator which breaks down every two months, and need replacement per my sister as she relies on walker to wheel around the facility since her surgery. Without the main floor elevator, she has to take other elevator down to second floor, and walks down to main floor by handing onto the stair rail with her fold up walker step by step. She is supposed to get laundry service once a week, but it does not happen without her chasing after front desk to send someone over. Eight out of ten times nobody shows up that she ends up doing laundry herself. She felt pretty frustrated lately when a few washers broke down that it made it hard to find an unoccupied washer. Staff is good and helpful overall. She had a bill issue with IVY accounting from day one, and talked to related on site staff several times to get her care fee removed with her doctor's updated note on "no more diet condition". Whatever payment credits the on-site staff put through for my sister never shows up on her next bill and they still charge her care fee up till today. She is waiting to hear back from Ivy's ombudsman about it.

Anonymous

Assisted Living

Resident/client

April 22, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Living at IVY PARK at CATHEDRAL HIL

Everyone helpful, friendly and professional in their duties . Menus balanced and varied, various daily activities provided. Place is clean. Price is on the higher end but worth it. # 1 BUILDING EQUIPMENTS UPKEEP rates a 3. Elevators, Washers & Dryers, frequently "Out of Service" and Internet Service going down.

Anonymous

Assisted Living

Family/friend

April 22, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
3.0
Meals & Dining
5.0

Review for Ivy Park at Cathedral Hill

Facility is very clean Friendliness and quality of care. Excellent. Administrative staff- not very responsive, we were overcharged 3 months ago and still are waiting for a resolution. Food, mom likes it. Great activities. Value for the money- it's very expensive and her dementia gets worse and she need more care it will cost more than we can afford

Anonymous

Independent Living

April 4, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Wonderful Facility

Ivy Park at Cathedral Hill is a wonderful place! The facility is attractive and very clean. The staff is very caring.

Ivy Park at Cathedral Hill

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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