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Crystal View Lodge

6 Meridian Place, Nepean, ON K2G6L9

For pricing & availability:
(866) 374-4058
7.2
Review score
27 reviews
Add review
7.2
Review score
27 reviews
  • 5 star
    40%
  • 4 star
    33%
  • 3 star
    19%
  • 2 star
    4%
  • 1 star
    4%
See all reviews
9.2
Review score
10279 reviews
133 facilities
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Crystal View Lodge
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Crystal View Lodge
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street view of Crystal View Lodge

Betty D

Resident/client

5.0 out of 5 stars

Fantastic

It’s a good place to live. The staffs here are so helpful and reliable. Will recommend this place for seniors..The meals here is really yummy and a recommendable black to live. Got so many friends which are helping.

Read all reviews

Crystal View Lodge

Atria Senior Living is a leading operator of independent living, assisted living, supportive living and memory care communities in more than 185 locations in 25 states and 7 Canadian provinces. We are the residence of choice for more than 18,000 residents, and the workplace of choice for more than 13,000 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them keep making a positive difference in our world.

Senior living options offered

  • Independent Living

Crystal View Lodge

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Crystal View Lodge

7.2 out of 10
Review Score27 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.2
Friendliness
4.1
Care Services
4.3
Staff
4.0
Meals & Dining
3.7
Activities
4.1
Value for Cost
4.0

A Place for Mom has scored Crystal View Lodge with 7.2 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Crystal View Lodge has 27 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 27 reviews

Last Updated: 9/19/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Betty D

Independent Living

Resident/client

September 19, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Fantastic

It’s a good place to live. The staffs here are so helpful and reliable. Will recommend this place for seniors..The meals here is really yummy and a recommendable black to live. Got so many friends which are helping.

James R Seguin

Independent Living

Family/friend

August 28, 2024

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Has gone down hill in the last 4 years

My mother in law moved in before COVID. They had a dedicated event coordinator, did mystery tours for the residents, the staff were pleasant. Since the latest manager arrived the place has become much less of a community and more of an institution. 1. There is no longer a social/event coordinator this duty is performed by someone as a secondary duty. 2. The bus, when working, does medical appointments, and a weekly shopping trip to the local mall; 3. Expect very independent living. Management will stress this if there is any suggestion of needing a hand after you have moved in; 4. Don’t nod off in a chair in the Atrium; you risk having the Manager jolt you awake and scold you. 5. Don’t expect a lot of choice at mealtime, or any accommodation if you have dietary needs. 6. Don’t arrive over 5 minutes late to a meal or you risk not getting served Don’t be fooled; this place may be on the low end in terms of cost, but you can find much better for the same or a slightly higher price.

Irene May

Independent Living

Toured community

April 24, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Crystal View Lodge visit

We were looking for a Retirement Home for the future. A friend told us about Chrysal View, so we went to look. We were amazed when we saw it. It stretched over so much land and it was beautiful. We met the Marketing Manager and set off with her to see all of Chrystal View. We met happy seniors in the afternoon bar, lovely, large dining room, .a library that stole my heart and a gym. Next, we went to see some rooms where we would live.We wanted a one bedroom with a den and found it on the 4th floor. It was carpeted in beige and it was so clean and the staff so friendly. There was activities galore and movies too. .ISo, if you are looking for a place to retire, look at Chrystal View I bet that you will love it..

Barbara

Independent Living

Family/friend

November 14, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Crystal View Lodge

We picked this community because of the cost. My sibling was only there for a few days but it was a good fit for him. I would reocmmend to others.

anonymous

Independent Living

Family/friend

May 12, 2021

4.0 out of 5 stars
Verified Review

She wishes she had done it sooner

We chose Crystal View Lodge because when we toured my mom was immediately taken with the apartment itself. She is in a 1 bedroom apartment and It is a good size, she is very happy with it. I would absolutely recommend to others looking.

Les Peate

Independent Living

Resident/client

November 12, 2018

2.5 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
3.5
Value for Cost
2.5
Care Services
3.0
Activities
2.0

CRYSTAL GAZI NG - life at 89.

Limited attractive regular activities We seem to be reluctant to make changes - co-ordinator does a good job but suggestions usually go unheeded. Food varies. Sometimes good, sometimes awful. Unfortunately it seems that when potential clients come to a meal, that is a a "bad" day. Library, TV room, etc. are comfortable and attractive, as is the atrium. The "competition" has a weekly cocktail hour - it was a toss-up where I came!

Anonymous

Independent Living

Toured community

May 2, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

This place is very different than most senior residences. Building 20 years old and is a lodge. Contains separate buildings for 2 bedrooms and others. Nursing care is out-sourced on-site. Residences are to purchase their own health care packages . Have a very independent fun, active group, strongly promotes independance. Very open to new activities. Red Seal chef and food looks awesome! NEGATIVE: property does not have much walking area. Park is 2 blocks away. Can only handle independent and assisted living residences. Since this Lodge is older many of the rooms have older furnishings. (cabinets, refrigerators, facets) slowly they are modifying their rooms but are not opposed to the resident to upgrade themselves.

Baker

Independent Living

Resident/client

November 30, 2017

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0

Respite stay at Crystal View Lodge

Mostly, we enjoyed the friendliness. The meals, not so much. We are mostly vegetarian, but do eat and enjoy seafood. In comparison. Still, the Chef did his best, would come to our table on occasion and for one meal, treated us with the best veggie burger we've ever had! We would certainly consider coming again for a respite stay.

Resident

Independent Living

Resident/client

August 11, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Enjoying my stay

Crystal View is a beautiful, well maintained community. The staff is caring, pleasant and accommodating. I am enjoying my stay here.

Family Member

Independent Living

Family/friend

July 14, 2017

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Very nice there

They were very nice there, but it was just not for her. The service was fine and I don't have any complaints.

Rose

Independent Living

Family/friend

July 14, 2017

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Staff is extremely friendly

The staff is extremely friendly. They do not have real nursing on site, which is a drawback. My Dad's number one reason for not staying here is that he found mealtimes very stressful because of the open seating arrangement. He felt like he was opening himself to rejection three times a day by approaching tables and being told the seats were reserved for someone else. He started dreading meal times. He found the people cliquey and unwelcoming. From what I observed many people were quite friendly with him, so I don't think that is quite accurate, but I think the constant stress of worrying about where he was going to sit coloured his perceptions. We will be looking for a place with assigned seating. Everything else was great. Thanks again for accommodating my dad. It was an important experience for him.

Anonymous

Independent Living

Family/friend

June 13, 2017

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Very pleased with this place!!

I have no complaints with how things are going for my loved one since she has recently made the move into this community. The staff have been very friendly to her and have accommodated her needs as best as possible. She has been enjoying participating in many of the activities and the social environment at this facility. My mom has mentioned that meals are either hit or miss at meal time.

Mike and Jean

Independent Living

Family/friend

June 12, 2017

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
5.0
Care Services
5.0
Activities
4.5

Love Crystal View Lodge

My wife and have lived here nearly two weeks, and we cannot rave about how much we love it. The staff are very friendly and we have met and made many new friends. Could not ask for a better place for a senior to live.

Anonymous

Independent Living

Resident/client

May 30, 2017

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Friendly Staff!!

I was only at this community for a short period of time but while I was there I have no complaints of how things went. The staff were friendly and made sure to accommodate my needs as best as they could. The meals where just fine and they had a lot of variety to choose from. I just ended up moving out because it was a little to big of a facility for my liking.

Can Sleep without worry tonight

Independent Living

Toured community

February 5, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

A Magic Experience

My experience was wonderful. So much more than I could have ever hoped for. [Removed] was not only knowledgeable regarding the residence, showed such an incredible understanding of my situation. I never felt as if I was being rushed into a decision and he spent all the time I needed to make my decision. It has renewed my belief in the basic goodness and kindness of people in your business. An added bonus is your Pet Friendly Policy

Anonymous

Independent Living

Resident/client

November 17, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

We Enjoyed The Visit

We are at this community for respite and it's going fine. It is clean and well maintained. It's a lovely facility and there is enough space to move around and get through. All the food is terrific and we had 2 to 4 options to pick our meals. We did not really get involved with the activities they had. We had looked at this community before as a potential retirement living and with our experience we would come back.

Cathy

Independent Living

Toured community

October 9, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0

A New Home for Mom

Very pleasant greet. Tour was thorough.Very willing to work with you to get you into their home. Great with follow up and quick response yo my questions.

Anonymous

Independent Living

Family/friend

August 26, 2016

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

It Feels Like Home

My mom and brother are doing very well here. it is a nice and bright community. Their rooms have a nice layout and I like the rooms too. The staff are excellent to communicate with and really, really exceptional workers. I have no complaints about the facility's cleanliness. The meals are good for the most part. I would absolutely recommend them to anyone.

K.C.

Independent Living

Toured community

June 1, 2016

2.5 out of 5 stars
Cleanliness
3.5
Friendliness
3.5
Value for Cost
2.5

Crystal View Lodge not the place for our Mother.

We visited Crystal View Lodge in Nepean, Ontario today. We found the rooms smaller compared to other Retirement homes we have seen. Not as clean as expected. This home has a few Residents who are allowed to smoke in their rooms on the first floor. We could smell smoke all the way down the hall, that being said we are non smokers. We also noted they are not staffed for Registered Nursing personal of any kind 24/7 which made us feel it was unsafe for our Mother to live there. All of this information made us decide to drop this Retirement Lodge off of our list.

Anonymous

Independent Living

October 14, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

The reception we received to organize something for my mom was exceptional. The facilities are pristine, elegant and the staff is very friendly. My mom will only be moving there in 3 months so it is hard to assess, but so far so good. Fine-tuning some administrative issues is a little more complex then I would like (cat & mouse chasing); a little disappointed with that. Zofia (head housekeeper) really makes the experience delightful for my mom.

Crystal View Lodge

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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