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Cypress Assisted Living IV

17801 West Rd, Houston, TX 77095

For pricing & availability:
(866) 374-4058
9.6
Review score
47 reviews
Add review
9.6
Review score
47 reviews
  • 5 star
    66%
  • 4 star
    26%
  • 3 star
    2%
  • 2 star
    2%
  • 1 star
    4%
See all reviews
9.6
Review score
76 reviews
4 facilities
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Cypress Assisted Living IV
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Cypress Assisted Living IV community exterior
12 photos7 floor plans
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street view of Cypress Assisted Living IV

Cypress Assisted Living IV

The Heritage of Cy-Fair in Houston, Texas, is proud to provide exceptional assisted living memory care that truly makes a difference in our resident's lives. Our exclusive focus is on providing the best, research-based assisted living memory care for people with Alzheimer's or another form of dementia.

The Heritage of Cy-Fair has been recognized as JD Power's award winner in highest customer satisfaction providers in dementia care , the nation's leading senior living professional customer service organization. Our team of caregivers makes each day count at The Heritage of Cy-Fair. We begin with each resident's interests, history, and preferences, and fill his or her day with personalized experiences that promote cognition, calm, and moments of joy.

Visit The Heritage of Cy-Fair, and you'll notice the abundant natural light, wide hallways, a secure courtyard, and many other features, all carefully designed to create an environment that's safe, secure, and calming for our residents.

Because caring for those with dementia is the core of our business, every employee at The Heritage of Cy-Fair is trained in memory care. This includes both the team that works with our residents every day, as well as the corporate office staff.

Each resident's meals are also personalized according to...

Senior living options offered

  • Memory Care

Cypress Assisted Living IV

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Cypress Assisted Living IV

9.6 out of 10
Review Score46 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.4
Friendliness
4.4
Care Services
4.3
Staff
4.9
Meals & Dining
4.9
Activities
4.4
Value for Cost
4.3

A Place for Mom has scored Cypress Assisted Living IV with 9.6 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Cypress Assisted Living IV has 46 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 46 reviews

Last Updated: 10/28/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Tony

Assisted Living

Industry reviewer

October 28, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Cypress ALF

A nice, beautiful, and friendly atmosphere. A very, helpful, and caring staff. [name removed] provided plenty of activities for the residents to participate and enjoy. Rooms are a good size and clean. A nice place to be.

Rhonda

Assisted Living

Family/friend

October 27, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
4.0

Inviting environment

Some were very friendly, others not so much. There were some things I thought could be better, but good overall. The newer admin staff not as friendly. I never tasted any. They had some but didn't seem to offer a variety

Anwar W

Memory Care

October 25, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very good tour

Upon arrival this place looks nice and the building is kept up. Entering into the building I see the staff keeping residence busy with fun activities. They showed us the rooms which are decent size, organized, and smell good. They have a full-time chef that prepares three course meals and snacks are provided in between meals. They offer different activities so that way the residents are never bored. Lots of space for everyone to gather. Located in a nice neighborhood with nearby stores.

Dale Z

Memory Care

Family/friend

October 22, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Why pick Cypress Assisted Living

I have had my mother at 3 other places in Houston, I have found Cypress Assisted Living to be the best of the places that we have used in the east Houston area. If you are like me, and have tried a care home, we will soon find that there is no perfect care home. But we have definitely found Cypress to be the best of the ones that we tried for my mother. Their cost was a bit higher that some that we have used, however you do seem to get what you pay for. When looking we also found some that we more expensive than Cypress. And one of those certainly didn’t present as well as cypress. I just wish we would have found this home sooner. Also we found that this is a local owner facility, no big corporation controlling their activities.

Kathryn B

Memory Care

Family/friend

October 21, 2025

5.0 out of 5 stars
Verified Review

Our family's experience

The staff were very friendly. My husband's room was nice and clean and the food looked great.

Tim

Not Sure

Toured community

October 21, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Staff
5.0

Phenomenal

Been going to this facility to visit often since June and I havre to say how kind and welcoming caregivers and front desk workers are. Very lively and friendly environment. Elderlies are getting treated with much respect and hospitality which is one of this facility’s most valuable qualities!

Heather T

Memory Care

Family/friend

October 16, 2025

4.0 out of 5 stars
Verified Review

friendly, relaxed atmosphere

[name removed] and the staff are not only compassionate and caring, they also have the residents best interests at heart. My father had a good sized apartment and the facility and room itself, were very clean. I can't speak about the general activities because I wasn't present for them. With regard to the dining rooms and food services, the dining rooms were also kept clean, although my father's major complaint was that the food was not very good and portion sizes were either too big or too small. Overall, we had a good experience and I truly commend [name removed] and the staff.

D. Martinez

Memory Care

Family/friend

June 23, 2025

5.0 out of 5 stars
Verified Review

Review for Cypress Assisted Living IV

Everyone is very helpful. I would recommend to others.

Sharon B

Memory Care

Family/friend

March 18, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

They filled a void we could not find anywhere else.

This facility was intended for memory care for my husband but within a week it he was placed with hospice. He only lasted 10 days more. I can not say enough good things about this staff. From the owners, administrators and caregivers. They made us comfortable for those last 10 days. We were there 24/7. I would highly recommend this facility.

BJ Fairfield

Memory Care

Family/friend

November 28, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Cypress Assisted Living Review

The staff and caregivers at the facility were very good. They came properly when called and tried to meet the needs of the patients. I would definitely recommend Cypress assisted living to others looking for care.

Kathryn

Memory Care

Family/friend

November 2, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Review for Cypress Assisted Living IV

Smaller size so more attention to my loved one. Close to my home. Reputation of owner. It is a loving community that is responsive to residents and family. I would recommend.

Anonymous

Memory Care

Family/friend

August 24, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Caring friendly staff

Noted staff dissatisfaction with leadership who appear sometimes disengaged. The facility very clean, not smelly. Staff very friendly & willing to assist change of staff frequent but all have beavery kind & efficient. For quality of care some what over priced for assist provided, short staffing sometimes, mix up clothes between residents. The meals have gotten better with more mechanical soft & finger foods as my husband forgets how to use utensils. When it comes to the activities they try very hard with TV, music. Painting, games, need more action or movement & tv programs to more sports or outdoor scenery for males

anonymous

Memory Care

Toured community

March 27, 2023

4.0 out of 5 stars
Verified Review

Tour experience

We toured with The Heritage at Cy Fair. To us it felt more like a hospital and was larger. We were looking for a place that felt more like home and was easy to navigate.

Anonymous

Memory Care

Toured community

March 17, 2023

5.0 out of 5 stars
Verified Review

My tour of The Heritage of Cy Fair

I toured The Heritage of Cy Fair and it was really nice and big. There were only 10 residents when I toured. They had employees to cover everything needed. They had had a recent placement of new management and new employees. They offered a fantastic incentive to come and live there, however my concern was that not enough people would take advantage. In the back of my mind, I was concerned that I would have to move my loved one again if more people didn't come to live there.

Kearney F

Memory Care

Family/friend

January 10, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

very friendly helpful staff

I have a family member here for over a year and I am impressed with the care and compassion the staff gives him. There is always activities going and the I really enjoy be part of the activities. The nurse is always quick to reply with any problems that may occur. The ED is so friendly and helpful and always engaging with the residence. I recommend Cypress Assisted Living IV.

anonymous

Memory Care

Toured community

August 8, 2022

5.0 out of 5 stars
Verified Review

Tour experience

We toured with The Heritage of Cy Fair and they gave us a great tour with a lot of good information. I just did not get that feeling that I was looking for - it was not the right fit for us.

Sue

Memory Care

Family/friend

August 8, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Glad I Found The Heritage

It's like my loved one has found a new family. The staff is very caring and very family-oriented. And their communication with me is good. The facility is very open and airy, and it exudes a happy feeling.

anonymous

Memory Care

Family/friend

January 11, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The spouse of a dementia patient

We really like the design of the community like the hallways, the physical set up and the layout. The staff members and just how friendly they were really stood out to us. We would recommend The Addington Place to other families looking.

anonymous

Memory Care

Family/friend

September 29, 2021

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0

Would not recommend

I am moving my loved one out of this facility. When I was sold the marketing person showed us all the shiny beautiful things. Once we moved in, none of those things happened that were promised. His clothes are being washed with other residents clothes. When he first got here he would ask to use the restroom, he no longer asks because they have taught him to urinate on himself because it was easier for them to change him than to take him to the bathroom. He fell a couple of times and no one ever notified me. It got to the point where I hired my own agency to come sit with him at night so I know he is being watched. Administration does nothing, when I have reached out I do not get any response. We went 2-3 times a day everyday for 3 months and this is what we saw, so I cannot imagine what it is hard to imagine what it is like for those who do not have any family to check on them. It has not been a good experience and I would not recommend them.

Mary

Memory Care

Family/friend

July 13, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0

Great place for my mom

The staff truly do care which is most important to me From the director all the way to maintenance they are helpful, all really care, they are always open to any suggestions, they give great feedback, and always return my call if I have a question. My mom is happy, alert, and she looks well, It has been a great experience They know right who my mom is and who i am, and they make that connection. The food was always good and the sous chef is awesome.

Cypress Assisted Living IV

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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