4.5 out of 5 stars

Cleanliness

4.5

Friendliness

4.5

Value for Cost

4.5

Care Services

4.5

Activities

4.5

8 years at DCNH

My mother was a resident at the Daggett Crandall Newcomb Home from December of 2010 until she passed away in February of 2019. It would be difficult for me to accurately describe the high level of care, attention, patience, and most importantly gentle affection with which the staff treated her during that time period. I could name names---but of course I would leave someone out. Nurses, CNAs, administration---all were available at any time to take care of her needs (and from my observations, the same treatment was afforded to every single resident in the 22 room facility). Not once in those 8+ years did I have to request a meeting to discuss issues with her care, and I had to do this regularly at two other facilities where she had short rehab stays over the years. One story I'll tell sums up, I think, the personal touch of the DCNH staff. The transition to living at DCNH was not easy for my mother on a lot of levels. My mother was a night owl and the usual lights out time at the residence was probably a good four hours before she usually went to bed. She was restless and unhappy----but one of the assistants would sit with her after all the other residents were in bed for the night. They would talk and look through catalogs, maybe work up a few orders for me to approve!!, and gradually my mother would call it a day earlier and earlier until her daily schedule was more in line with that of the facility. This is just one example of the kind of treatment she received. My family and I became a part of the DCNH family, and it was never so noticeable as in the last two years of failing health leading up to my mother's final moments . One of the greatest tributes to her was the silent yet emotional response of the nurses and staff when her body was taken from the building followed by the incredible show of employees both past and present at her services. In short, I have no qualms recommending DCNH as a residential care facilty for your loved one.

Daggett-Crandall-Newcomb Home

Senior living options offered

Reviews

8 years at DCNH

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