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Edencrest at The Tuscany

1600 8th St SE, Altoona, IA 50009

For pricing & availability:
(866) 374-4058
8.2
Review score
10 reviews
Add review
8.2
Review score
10 reviews
  • 5 star
    40%
  • 4 star
    30%
  • 3 star
    20%
  • 2 star
    0%
  • 1 star
    10%
See all reviews
8.4
Review score
181 reviews
10 facilities
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Edencrest at The Tuscany
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Edencrest at The Tuscany
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street view of Edencrest at The Tuscany

Anonymous

Spouse or partner of resident/client

4.0 out of 5 stars

Edencrest Review

Weekend staff were not so good, they were all contracted staff. They were very expensive and charged me for 15 days after she died. This is not a place I would consider if I need it.

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Edencrest at The Tuscany

We are a brand new community, summer of 2021, within an award winning brand. We will be the flagship community of the brand offering independent living, assisted living, closer care, and memory care. We will also offer garages, connected and detached. Our services will go much higher than most senior living communities. Our goal is to provide outstanding services while keeping in mind that money doesn't last forever. We try to help you keep what you worked so hard to achieve during your lifetime. Our coordinator staff has over 50 years experience in the senior living industry. Our brand has won Cityview's Best Senior Living Community FOUR straight years. Everyday, we are striving to provide you and your loved ones, Red Carpet Service.

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Edencrest at The Tuscany

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Edencrest at The Tuscany

8.2 out of 10
Review Score10 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.7
Friendliness
4.2
Care Services
3.7
Staff
4.0
Meals & Dining
3.7
Activities
3.8
Value for Cost
3.7

A Place for Mom has scored Edencrest at The Tuscany with 8.2 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Edencrest at The Tuscany has 10 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-10 of 10 reviews

Last Updated: 3/12/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

March 12, 2025

4.0 out of 5 stars
Verified Review

Edencrest Review

Weekend staff were not so good, they were all contracted staff. They were very expensive and charged me for 15 days after she died. This is not a place I would consider if I need it.

Anonymous

Memory Care

Family/friend

March 12, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Would overall recommend

The staff are helpful, kind and caring. Compassionate. The room is nice and clean. The employees were friendly When interacting with the residents

Julia

Independent Living

Family/friend

December 13, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0
Meals & Dining
4.0

Great place for what my dad needs right now. It's comforting to know he can age in place in the same facility

there are many activities offered, my dad has not taken part in them. The key fobs they use are hard for my dad, he is used to a regular key and lock. He struggles even after 6 weeks or more of being there. We chose Edencrest for Location - close to my brother and me. Cost- they ran a special price for the first 12 months.

Anonymous

Assisted Living

Family/friend

November 20, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Our Family's Experience

Very nice facility. The staff is extremely helpful and always looking for ways they can help residents. Facility is always clean. Elegantly decorated common areas for season or holiday. Menu could be more varied. Staff is very accommodating if resident wants special food while ill.

Donna D

Memory Care

Family/friend

March 28, 2024

3.0 out of 5 stars
Cleanliness
5.0
Friendliness
3.0
Value for Cost
3.0
Care Services
5.0
Activities
4.0
Staff
2.0
Meals & Dining
5.0

Frustrated

The care my mother receives is professional and timely for medical and physical needs. Memory care staff is friendly and helpful. However, more staff training is needed in the memory unity. My frustration is with lack of communication and mail processing. Tuscany has had a lot of staff turnover in its upper staff positions and its phone system seems to have been overhauled so my contacts are confusing. As my mother’s dementia worsens staff is challenged to get her to comply with hygiene care and other tasks. The IMORTANT thing is mom’s care and safety which I have NO issues with. I’ve learned that some things you have to let go of and not make it an issue. The facility it’s self is clean, home like atmosphere and beautiful. Not sure why these facilities leave out this information in their brochures but this location is NOT Medicaid approved so please take that into consideration when making decisions. Overall I’m pleased with most, more importantly mom is safe, clean and content.

Anonymous

Assisted Living

Family/friend

November 21, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

Would Recommend

Staffing shortages and delay in services. Exceptional facilities. Competitive rate.

anonymous

Independent Living

Family/friend

October 10, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

our families experience

Our loved one likes the complex a lot. The meals have not been great because the chef has quit. Our loved one has really has enjoyed participating in the activities.

Rick

Independent Living

Family/friend

May 12, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Staff
5.0

Satisfied

I have absolutely no complaints. My family member is very satisfied and likes it there. They come in once every two weeks to do some light cleaning, and they keep it very clean. The staff are friendly and have been more than helpful. He's satisfied with the food. They have activities and go on outings, which he enjoys. They're doing what hey said they would do, and he's perfectly happy. I think the cost for all of these types of places is too high - the cost is really the only downside to the whole thing.

Kathy B

Assisted Living

Family/friend

February 2, 2022

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0
Meals & Dining
4.0

Highly recommend

My father had a wonderful experience with Edencrest. The residents are so nice and welcoming. They made him feel like he was part of the family the minute he walked into the facility. The staff showed expertise in responding to Dad’s needs. We were very impressed at the response time for an emergency and the frequency of visits from them. I highly recommend this facility to others.

Christi Gray

Assisted Living

Family/friend

November 8, 2021

1.0 out of 5 stars
Cleanliness
4.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
4.0

Sketchy

The aides have not had training or any experience. Mom was dying from cancer. They had to be reminded every hour to give her medicine. Two of the girls asked me which arm to use for the morphine. It was liquid and I had to teach them how to put it in her mouth. No supervision whatsoever. Director too busy thinking of himself to actually do his job. Think twice about trusting them with your loved one.

Edencrest at The Tuscany

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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