5271 Main Street, Williamsville, NY 14221
Anonymous
Child of resident/client
Some staff inconsistencies
Most of the staff is good. There is a big turnover. Weekends are inconsistent with help. Communication is not always good. My mom doesn't like the food. The apartment size is good. Spacious living room. Bedroom are small. Housekeeping is inconsistent.
Read all reviewsElderwood Village at Williamsville
Elderwood Village at Williamsville is an assisted living community that offers an independent lifestyle with a caring, personal touch. This community is located close to the Village of Williamsville, New York. Residents can select from studio, one-bedroom, and two-bedroom apartments, complete with kitchenettes. The experienced and attentive staff handles all of the cooking, housekeeping, and cleaning, so residents can enjoy a vibrant social life and a calendar full of events. This community is also within walking distance of shopping, banking, cafes, restaurants, churches, and a public library.
The highly trained staff at this well-appointed apartment-style community provide a helping hand with life's daily activities. They are available 24 hours a day to provide a safe, secure, and vibrant living experience filled with engaging activities. The community offers enhanced assisted living services for residents who require a slightly higher level of attention to continue to age in place.
Elderwood's monthly rent covers everything, including three daily meals served restaurant-style in the spacious dining room. This community does not require an up-front investment or association fee. Additional care, medication management, and helpful staff are readily available as well.
To explore the licensing information and compliance histories of senior living communities in the state...
Elderwood Village at Williamsville
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Elderwood Village at Williamsville
A Place for Mom has scored Elderwood Village at Williamsville with 6.5 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Elderwood Village at Williamsville has 28 reviews with an average "overall experience" of 4 out of 5.
Anonymous
Assisted LivingFamily/friend
October 15, 2025
Most of the staff is good. There is a big turnover. Weekends are inconsistent with help. Communication is not always good. My mom doesn't like the food. The apartment size is good. Spacious living room. Bedroom are small. Housekeeping is inconsistent.
Anonymous
Assisted LivingFamily/friend
August 1, 2024
The staffing has been inconsistent but the management is trying to up their game. Based on the experience we have had so far, it is definitely worth checking out.
Connie
Assisted LivingFamily/friend
March 2, 2024
I would recommend. We toured only two facilities and really liked Elderwood in Williamsville. My mom is very happy there. And I'm so grateful for the assistance I got from you.
Anonymous
Assisted LivingFamily/friend
February 28, 2024
It didn't work as planned The staff were mean to her Too much turnover on staff caused issues Tough industry
Kristin C
Assisted LivingIndustry reviewer
May 25, 2023
Such an amazing Activity leader that keeps residents in shape with The Right Moves and other exercise based programs. It’s not easy to please everyone, and they sure do try! A real joy and a delight!!
Anonymous
Assisted LivingFamily/friend
April 21, 2023
We chose Elderwood village because we were told it offered enhanced care that could increase with mom's needs. It seemed that the care never caught up to her needs. We believe we were over promised and under delivered. We're moving mom and not happy with Elderwood Village.
FB
Assisted LivingFamily/friend
January 6, 2023
The activities are good, my loved one has been getting their meds regularly like clockwork. So the socialization has been very good and the facility is generally in good shape. But the staff retention is not good. Since August, the head nurse has turned over, the managing director left, kitchen staff has turned over, the activities director had to drive the bus to get folks to their doctors appointments for at least a month.
anonymous
Assisted LivingFamily/friend
November 1, 2022
This community was available at the time our loved one needed to be quickly moved, the staff members and residents are all very nice to our loved one and to our family. We have not had a meal ourselves but according to our loved one the meals are good and have a pretty good variety. They have different activities going on all throughout the day. It is expensive especially with all the additional add ons.
EM
Assisted LivingToured community
September 13, 2022
The facility was nice, and pretty. They had nice activies. The administration was friendly and helpful.
Kristin C
Assisted LivingIndustry reviewer
August 15, 2022
[name removed] gave the best tour and was genuine. The food is wonderful and the staff attentive. Highly recommend!
anonymous
Assisted LivingFamily/friend
June 16, 2022
I would tell others to keep looking. When we toured facilities, we saw about four and felt that Elderwood Williamsville was the best fit for our person. The size of the rooms was a little bit larger. It's an older facility but pretty well appointed. And the director, [name removed], was very sweet and helpful. She sold us on the community that they offered and was very convincing. Unfortunately, and I don't think it was her fault, but I don't think the services they offered really met the description. For example, the rooms were really hot. They were just roasting hot, even for elderly people who like it a little bit warmer. Their policy is to not turn on the AC until June, which is unbearable on the second and third floors. We didn't feel like we should have to fight for things that are just standard comfort. The food was not as good as what was presented during the tour. It was very institutional. It was a disappointing experience. The people were nice and had good rapport with my friend. That was the one positive - that he tried to make the best of the situation and easily won over the staff. I think there's potential there, but there were some things that were disappointing and were not a good fit for our situation.
Roni D
Assisted LivingFamily/friend
May 23, 2022
We chose Elderwood Village because we had a really good first impression with [name removed], she was very helpful and made us feel comfortable with the whole process. It is a very nice environment and it is not too big so it is not overwhelming for the residents. It has been a great experience and I would absolutely recommend them to others looking.
Samantha
Assisted LivingFamily/friend
March 18, 2022
My family member loves it there. If she needs help with little things here and there, they help. She loves how friendly the staff are, and she enjoys the residents as well. The facility is clean and has an upscale look to it. It's all wood, so it looks kind of like an old men's club. Really her only complaint is the food, but she likes spicy food. They do offer hot sauce though if you ask for it.
MC
Assisted LivingFamily/friend
March 11, 2022
This place is fantastic. The meals are fabulous, they are very accommodating to what they want to eat and not eat. They strive to make everything great for them. They offer activities everyday. My loved one does not partake but they do offer a calendar. The staff is very friendly and welcoming. They show you where to go, they take the initiate to help you with whatever you need. The staff are very nice people.
anonymous
Assisted LivingToured community
March 2, 2022
My mother had a procedure and they would not take her until a tube was removed. I had to emergency place my loved one and could not wait for the tube to be removed to place her. We had to go with a different community.
Cindy
Assisted LivingFamily/friend
February 10, 2022
The admissions was very attentive and answered all of our questions. They allowed an enhanced living situation to assist with the care of my loved one. They did a great job at welcoming my loved one in to the community.
anonymous
Assisted LivingFamily/friend
December 15, 2021
We chose Elderwood Village because it is a beautiful facility and they were able to meet her needs. The location is also close to our home. The staff are very transparent and we really appreciate that. I would definitely recommend to other families looking.
anonymous
Assisted LivingToured community
December 10, 2021
We thought Elderwood Village of Williamsville was a very nice facility. They had a very knowledgeable person doing the tour. Everybody seemed to be friendly. Our only concern was it was so close to a main street that was a 5-6 lane highway. So if our loved one with early dementia ever decided to go out the door, that could be a problem. But they were very helpful in answering all of our questions, and they even suggested questions that might be helpful for us to ask of other facilities.
B G B
Assisted LivingFamily/friend
October 11, 2021
The people are very friendly. There is a lot to do. The residents get a lot of attention from the caregivers. Some of the activities they offer are kick ball, bingo, rosary, outside entertainment and more for the residents to choose from.
Sal Ronchetti
Assisted LivingFamily/friend
September 22, 2020
We thought this community was very good, it was kept very clean. The staff members there are exceptional. The value is good as well. Our loved one was only there for a month, and during that time the care services were very adequate. They offered plenty of activities which included various religious classes and exercise classes. The food they served was very good, the overall ambiance of the dining room was great. Our loved ones room was very adequate.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.