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The Amberleigh

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2330 Maple Road, Williamsville, NY 14221

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(866) 374-4058
9.1
Review score
188 reviews
Add review
9.1
Review score
188 reviews
5 star
53%
4 star
29%
3 star
6%
2 star
3%
1 star
9%
See all reviews
9.5
Review score
7268 reviews
82 facilities
The Amberleigh
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The Amberleigh
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66 Floor plans available
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Kathy A.
-
Sibling of resident/client
5.0
The Amberleigh is a blessing
We love The Amberleigh! My sister-in-law loves it. They're the food is good. The activities are wonderful. She's doing wonderful thank you so much.

About the facility
The Amberleigh

A quaint courtyard, charming lap siding, and sophisticated interiors welcome you home at The Amberleigh — a community offering independent living, assisted living, and memory care services in Williamsville, New York. The community is surrounded by 23 acres of lush lawns and brilliantly landscaped gardens, providing residents with an eye-catching and relaxing environment, where they can age gracefully. Catch your favorite movie in the Amber Room, or visit with family and friends in the Fireside Lounge. Your four-legged friends are welcome to join you as well! The Amberleigh wouldn’t quite feel like home without them.

Community Services and Amenities

Experience a level of freedom you’ve never had before. At The Amberleigh, associates provide regular housekeeping and laundry services, enabling you to spend more time doing the things you love with those you love most. Complimentary transportation services are available, so you can explore local restaurants, shopping districts, attractions, and even make it to off-site medical appointments.

All members of the community are encouraged to join us in the tastefully decorated, restaurant-style dining hall every day for breakfast, lunch, and dinner. The professional chef and cooking team prepares delicious home-cooked meals daily. With multiple menu options to choose from, you’re sure to find a...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for The Amberleigh

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
Unlock pricing
2 Bedrooms
Starting at $XXXX/mo

Memory Care

Unlock pricing
Studio
Starting at $XXXX/mo

Independent Living

Unlock pricing
1 Bedroom
Starting at $XXXX/mo
Unlock pricing
2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Amberleigh

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Compare

The Amberleigh
The Amberleigh

2330 Maple Road, Williamsville, NY 14221

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Brookdale Kenmore

2971 Delaware Avenue, Kenmore, NY 14217

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Brookdale Williamsville

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9.1
Review score
188 reviews
9.1
Review score
188 reviews
5 star
53%
4 star
29%
3 star
6%
2 star
3%
1 star
9%
9.3
Review score
65 reviews
9.3
Review score
65 reviews
5 star
39%
4 star
35%
3 star
20%
2 star
3%
1 star
3%
9.1
Review score
37 reviews
9.1
Review score
37 reviews
5 star
51%
4 star
24%
3 star
11%
2 star
3%
1 star
11%
8.8
Review score
28 reviews
8.8
Review score
28 reviews
5 star
53%
4 star
29%
3 star
14%
2 star
4%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Amenities
at The Amberleigh

Healthcare Services

  • Memory Care
  • Medication Management
  • Staffing & Ancillary Services
  • High Acuity Care
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Meals Provided
  • Room Service
  • Guest Meals
  • No Sugar
  • Restaurant Style Dining
  • Kosher
  • Professional Chef

Room Amenities

  • Air Conditioned
  • Full kitchen
  • Respite or Short Term Stays Offered
  • Private patio, deck, or balcony
  • Ground Floor Units
  • Garden View
  • Bath Tubs
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Covered Parking
  • Resident Parking Available
  • Property Convenient to Public Transit

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Meeting Room
  • TV Lounge
  • Outdoor Common Areas
  • Beauty Salon
  • Indoor Common Areas
  • Library
  • Private Bath
  • Outside Patio
  • Central Fireplace
  • Barber Shop
  • Computer or Media Center
  • Indoor Atrium

Recreational areas

  • Movie or Theater Room
  • Billiards Lounge
  • Piano or Organ
  • Game Room
  • Raised Garden Beds
  • Fitness Center
  • Arts and Crafts Center

Services

  • Housekeeping
  • Beautician
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Activities Off-site
  • Intergenerational Programs
  • Activities On-site
  • Birthday Parties
  • Stretching Classes
  • Cards / Pinochle Club
  • Pet-focused Programs
  • Live Dance or Theater Performances
  • Community Service Programs
  • Trivia Games
  • Christian Services
  • Happy Hour
  • Current Events Club
  • Day Trips and Outings
  • Holiday Parties
  • Live Musical Performances
  • Visiting Chaplain or Priest
  • Catholic Services
  • Jewish Services
  • Cooking Classes
  • Protestant Services
  • Dances
  • Educational Speakers / Life Long Learning
  • Walking Club
  • Book Club
  • Gardening Club
  • Live Well Programs
  • Bible Study Group
  • Yoga / Chair Yoga
  • Art Classes
  • Visiting Rabbi
  • Men's Club
  • BBQs or Picnics
  • Wii Bowling

Reviews

for The Amberleigh

9.1 out of 10
Review Score1-20 of 188 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.2
Friendliness
4.3
Care Services
4.1
Staff
4.6
Meals & Dining
3.9
Activities
4.0
Value for Cost
4.0

A Place for Mom has scored The Amberleigh with 9.1 out of 10 using our proprietary review score based on 37 reviews in the last 2 years. Over all time, The Amberleigh has 188 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 188 reviews

Last Updated: 10/22/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Kathy A.

Assisted Living

Family/friend

October 22, 2025

5.0 out of 5 stars
Verified Review

The Amberleigh is a blessing

We love The Amberleigh! My sister-in-law loves it. They're the food is good. The activities are wonderful. She's doing wonderful thank you so much.

Anonymous

Memory Care

Family/friend

October 9, 2025

5.0 out of 5 stars
Verified Review

Our family's experience

It was an easy transition. Many of the exercise classes are really just a video...my mom still has trouble finding where to go for the exercise or activities. Staff is friendly, knowledgeable, and accommodating. The facility is clean and well organized.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Connie Poniatowski

Assisted Living

Family/friend

October 7, 2025

5.0 out of 5 stars

So clean and so quiet especially in the evening. Even the game rooms and TV room are organized and clean.

Would highly recommend this facility to others. Friendly staff who seem very well organized and in tune with the residents. There is plenty of parking and a very well-lit parking lot. The facility seems very secure with a good check-in process.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Tof SC

Assisted Living

Family/friend

October 6, 2025

4.0 out of 5 stars

Nice facility but there is room for improvement

My parent resides in this facility. The apartment is decent. The common areas need improvement to the carpeting. Heavily stained and poorly maintained. The pot holes have finally been repaired in the parking lot. Most of the staff are good, friendly and attentive but there are a couple that need to show more compassion to the residents. Every staff member needs to perform their duties 100% at all times. I really believe that some of them have trouble understanding that this is the residents home. You are coming into their home to help them. That requires 100% courtesy and compassion with no exception. Management should be training and following up at all times. Communication and accountability! A resident should never feel uncomfortable or intimidated.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Anonymous

Assisted Living

Family/friend

September 22, 2025

4.0 out of 5 stars
Verified Review

Review for The Amberleigh

Dining room carpet is very worn down and dingy. Needs desperate replacing. Roads around the facility are riveted with deep pot holes that could damage cars if hit. They only put orange cones so you know to drive around them. It's been like that since we toured here in which was March-April.

EA

Assisted Living

Family/friend

September 5, 2025

3.0 out of 5 stars
Verified Review

Review for The Amberleigh

The staff are very nice, but see overworked. The physical property isn't cared for as well as it should be. They have lots of great activities for the seniors. The food is so-so.

Anonymous

Memory Care

Family/friend

September 2, 2025

2.0 out of 5 stars
Verified Review

very disappointed with the experience

Inconsistent staffing, 3 different directors in a year, untrained staff on memory care. Unable to care for someone with enhanced needs like memory care.

Nicole

Independent Living

Family/friend

August 27, 2025

4.0 out of 5 stars
Verified Review

Very nice community, would recommend

The staff is very nice, and go above and beyond to help their residents. They have many activities to choose from throughout each month, and it's an upbeat environment. The food hasn't been so great recently, and there have been complaints, but they said the are addressing it. With the cost of groceries going up, they increased rent, even though my mom hasn't been there a whole year she was still subject to the increase. I do feel really secure with her living there, especially with her meals being provided and someone at the desk 24/7.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Anonymous

Independent Living

Family/friend

August 15, 2025

5.0 out of 5 stars
Verified Review

Review for The Amberleigh

The facility is really nice and the apartments are tapped. My grandmother says she loves the food there and that she's actually starting to gain some weight which she needed to do because she enjoys eating their food.

Anonymous

Assisted Living

Family/friend

August 12, 2025

4.0 out of 5 stars
Verified Review

Review for The Amberleigh

It appears they receive the required attention they need. An orientation program for relatives of new residents would have been helpful - medications, laundry, in house doctor, shower assistance, cleaning, bed changing, aides, etc.

Anonymous

Assisted Living

Family/friend

August 5, 2025

3.0 out of 5 stars
Verified Review

Review for The Amberleigh

Cleanliness and food is poor to fair. Staff is kind and responsive.

Ellen

Assisted Living

Family/friend

August 1, 2025

4.0 out of 5 stars
Verified Review

Safe, Homey and Comfortable Place for Mom.

The apartment is beautiful and spacious; not just a single room like most other assisted living facilities. My mother's apartment has a beautiful bay window in the bedroom and a small porch overlooking a pretty courtyard off of her living room. It also has a small kitchen with lots of cabinets and a full sized refrigerator. The common areas are very nice and the facility has a very homey feel. There are nice communal living rooms on each floor for the residents and their guests to use. There is also a lovely fenced in courtyard with patio furniture and a gazebo. Overall, the staff is attentive, efficient and friendly. The main problem with the staff is the high rate of turnover, which I know is not uncommon in this setting because they are generally overworked, underpaid and under appreciated by the facility owners. There are a lot of activities, crafting and socializing opportunities. The transportation to medical appointments is a huge benefit and the drivers are wonderful. The main and consistent complaint of my mother and her friends at Amberleigh is the poor quality of food. I am there quite often at dinner time and hear their complaints almost every time. Overall, we are very pleased with The Amberleigh and highly impressed with it. We have peace of mind knowing my mother is in a safe, comfortable place and is being well cared for.

Jim S

Assisted Living

Family/friend

June 16, 2025

3.0 out of 5 stars

Communication

So far Amberleigh has been an alright experience for mom. There are a lot of learning curves and it does not help that communication from administrators is not good. All I want is an itemized bill and an explanation as to why mom got moved up a level in assisted living. We do have the portal and that does not outline it. I texted and left a phone message with the head of assisted living [name removed] and have not heard back. That was 2 weeks ago. The nurses for the most part are very good. Mom has never been more active than she has at Amberleigh. The scooter access is hard to navigate in some elevators, I understand that elevators are being replaced. Overall it is ok, I wish I could say it was great.

Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Anonymous

Assisted Living

Resident/client

June 16, 2025

5.0 out of 5 stars
Verified Review

AMBERLEIGH - NICE COMMUNITY

AWESOME PLACE TO LIVE AND THRIVE. MANAGEMENT WAS FRIENDLY... COURTEOUS... PROFESSIONAL... CARIBG AND CIMPASSIONATE AND ENSURED I GOT INTO AMBERLEIGH FOR IMMEDIATE OCCUPANCY.

Anonymous

Assisted Living

Resident/client

June 16, 2025

5.0 out of 5 stars
Verified Review

Trial stay to visit family

We stayed for 10 days in a furnished apartment. We were quite comfortable and participated in some of the planned activities.

Anonymous

Independent Living

Family/friend

June 11, 2025

5.0 out of 5 stars
Verified Review

a great option in Williamsville

From what I'm understanding, the guy who drives the bus to take them places isn't all that friendly. They have to fill out a form to go somewhere and if there's even one mistake, he kicks it back and isn't very friendly about it. I don't believe the housekeeping is up to par either, they are supposed to have light housekeeping in their rooms and I don't think much is done.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Anonymous

Independent Living

Family/friend

May 27, 2025

4.0 out of 5 stars
Verified Review

Review for The Amberleigh

The Amberleigh experience has been going quite well. The dining room staff and the meals have improved. there were issues in the past. the events and the transportation services are good.

Buffy M

Assisted Living

Family/friend

May 16, 2025

4.0 out of 5 stars

People do not get back to you.

Everything was great the first week, after that hard to get a shower for my dad, sheets were very dirty in his bed, we are using the doctor at the facility but no feed back even when I Ask to speaks to them. [name removed] has been great but still waiting g to hear when PT will start.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Activities
1.0
Staff
4.0
Meals & Dining
4.0

Cheryl G

Assisted Living

Family/friend

May 12, 2025

4.5 out of 5 stars
Verified Review

For comfort, care and peace and mind... Amberleigh is for you...

The staff was friendly... The place was clean... Had issues with the TV/cable in the unit for each stay though... My mom ... Who had since passed away couldn't walk very far... It would be nice if there was staff that could've taken her outside and brought her back in once a day so she could meet and mingle with others...

Jim H

Independent Living

Family/friend

May 9, 2025

5.0 out of 5 stars

Amberleigh

My sister and I are equally impressed by essentially everything. The staff are friendly and very kind. There has never been one whiff of an off odor. The food is plentiful and has great variety tasty. The rooms are spacious and well maintained. Mom has a decent sized bedroom, a small kitchen, bath and a rather large living room. The landscaping has s simple and clean. All of this for an amazing low price, compared to other places we visited. Top shelf and a great find. Thx ‘A Place for Mom’

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Neighborhoods around The Amberleigh

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around The Amberleigh

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the New York regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New York regulations for Assisted Living.

Frequently Asked Questions
about The Amberleigh

The Amberleigh offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Amberleigh 9.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (716) 689-4195 to reach a resident at The Amberleigh.

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