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Fairmont on Clayton

7920 Clayton Rd, Richmond Heights, MO 63117

For pricing & availability:
(866) 374-4058
8.3
Review score
46 reviews
Add review
8.3
Review score
46 reviews
  • 5 star
    41%
  • 4 star
    41%
  • 3 star
    9%
  • 2 star
    2%
  • 1 star
    7%
See all reviews
8.9
Review score
345 reviews
6 facilities
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Fairmont on Clayton
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Fairmont on Clayton community exterior
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street view of Fairmont on Clayton

Anonymous

Spouse or partner of resident/client

5.0 out of 5 stars

Fairmont on Clayton

Fairmont was the best in everything. The staff was amazing and took such great care of Charlie. The staff is friendly and you can tell they love their job and residents

Read all reviews

Fairmont on Clayton

Fairmont on Clayton is located in the Clayton / Richmond Heights area, just minutes from the Galleria Mall. We pride ourselves in our excellent ability to care for a wide array of care needs in an environment that is warm and homelike.


Step into our community and you can't help but feel at home. We stop at nothing to make your experience warm and inviting, from our comfortable community areas and choice of suites to our exceptional outdoor gardens and landscaping. Look around and you'll notice fresh flowers throughout the residence, and you may even spot our dog. And of course, there are always the friendly smiling faces of our staff to ensure that each day spent here is a welcome one.

Fairmont on Clayton is licensed as an Intermediate Care Facility (ICF) which means we can support your loved one from independent to very high levels of care.

Senior living options offered

  • Assisted Living
  • Memory Care

Fairmont on Clayton

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Fairmont on Clayton

8.3 out of 10
Review Score46 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.3
Friendliness
4.2
Care Services
3.9
Staff
3.6
Meals & Dining
3.9
Activities
3.8
Value for Cost
4.0

A Place for Mom has scored Fairmont on Clayton with 8.3 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Fairmont on Clayton has 46 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 46 reviews

Last Updated: 10/15/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

October 15, 2025

5.0 out of 5 stars
Verified Review

Fairmont on Clayton

Fairmont was the best in everything. The staff was amazing and took such great care of Charlie. The staff is friendly and you can tell they love their job and residents

Anonymous

Assisted Living

Family/friend

September 23, 2025

5.0 out of 5 stars
Verified Review

friendly staff

Loved the head caregiver and nurse, [name removed]and [name removed]. They each gave me their cell numbers to call or text anytime, and I did. They were great about addressing whatever the issue was right away. Everyone there was kind and loving. The medicine tech, the kitchen staff, all caregivers were all so great! Food was great... I never worried about dad.

Debra D

Memory Care

Family/friend

June 4, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Poor experience, do not recommend Fairmont on Clayton

We had a terrible experience They were understaffed The few people that were there especially in the evening had very little knowledge about how to handle even basic questions . Not sure about the food, my husband never had a meal while he was there.

Kathryn

Memory Care

Family/friend

April 12, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Fairmont Senior Living

Daily staff, especially the nursing techs, are very pleasant and helpful. They show genuine care for our loved one. Only difficulty is getting a smooth establishment with paperwork/billing/etc correct.

Anonymous

Assisted Living

Family/friend

March 4, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
4.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
1.0

our family's experience

The food is all fried and unhealthy for those with obesity or cardio issues, and its not tasty...Also , if a family member eats with resident , it shouldn't be outlandishly expensive. However, with improvements we would recommend Fairmont on Clayton to other families.

Jennifer F

Memory Care

Family/friend

November 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

HIGHLY recommend

The staff and administrators work WITH the family to determine the best plan for the loved one. The medication is given precisely as instructed. They actually do really cool activities. The food and facilities are pretty tasty and clean. The staff really take ownership of the residents 8n a loving and comprehensive manner. They all seem like they have actually received the state regulated training for memory care people, and beyond. They communicable in a timely fashion and make sure we are all on the same page before ending a visit or a call. Their prices are a bit high, but totally worth every penny! If we hadn't moved my FIL when we did, we wouldn't have known about the broken ribs and the resulting collapsed lung. So scary! Fairmont held my MILs hand through everything and been so super supportive.

Anonymous

Memory Care

Family/friend

July 12, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Friendly and caring staff

My loved one has since passed on but what we like the most about Fairmont on Clayton was the staff. The staff was fantastic....very caring for both my husband and me and we would definitely recommend this community to other families based on the experience we had

Amy M

Memory Care

Family/friend

November 16, 2023

2.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
1.0
Activities
4.0
Staff
2.0
Meals & Dining
2.0

It's better than skilled nursing yet still ranks below average care

My parent has lived at Fairmont two years. Over the past several months, I was repeatedly advised by management to move my parent from level 3 care to a higher level of care, ie, memory care. I felt all along that this move was for the staff's benefit not for my parent's. It's been over two weeks in memory care where I was promised more hands on attention and it's no better and possibly worse (time will tell) than the lower level of care. I have been told a dozen times that caretakers do not check on residents when family is visiting. This makes no sense. They should be helping me see the type of care we are paying for instead of avoiding me. It pains me that this is the best we can do, But it truly is. Sadly skilled nursing is worse.

Margaret

Assisted Living

Family/friend

November 14, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
4.0
Meals & Dining
4.0

Review for Fairmont on Clayton

I would say that they made a hard situation easier for both Georgia and the family. She had dementia and needed two people to get her out of bed. They took this on and we are grateful!

Sandra

Memory Care

Family/friend

September 21, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Friendly and caring staff.

We cannot rate the activities as [name removed] cannot/does not participate. Cleanliness.....there have been days when it looks like [name removed] room has not been swept. Friendliness of staff..... staff care compassionately and enthusiastically for me as well as [name removed], the staff are always interacting positively with the residents. Meals/dining.....variety, quantity, and flavor .Activities.....even though [name removed] has not been able to benefit from the activities available, the activity director and the activities seen when touring were very influential in selection of facility

anonymous

Assisted Living

Family/friend

January 5, 2023

5.0 out of 5 stars
Verified Review

Fairmont on Clayton review

Given that it is a unique situation the staff have done a great job, and the hospice group has been a God send and has been unbelievable wonderful as well as the physical and occupational there. . Our loved one was truly loved by the staff .

anonymous

Assisted Living

Toured community

October 3, 2022

5.0 out of 5 stars
Verified Review

Tour experience

The staff at Fairmont on Clayton were very straight forward with us and let us know that they would not be capable of handing our loved ones needs. We were really appreciative of their honesty.

Anonymous

Assisted Living

Resident/client

September 20, 2022

3.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.5
Value for Cost
4.0
Care Services
4.0
Staff
4.0
Meals & Dining
4.0

Positive Experience

The food is okay. They don't always serve what's on the menu. They offer plenty of activites, and outings for the residents.

Anonymous

Memory Care

Family/friend

August 22, 2022

1.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
3.0
Value for Cost
3.0
Care Services
1.0
Activities
3.0
Staff
0.5
Meals & Dining
4.0

Run The Other Way

I would recommend you don't place your loved one here. There is lack of training for the staff. The aides treat the residents as if they don't care. It comes across that the aides only care about themselves. The staff communication with the family is horrible. The Executive Director even blew me off when the family tried to discuss things with the them. There was a time they stated I said something, and I didn't and I had to question that.

Anonymous

Assisted Living

Toured community

August 22, 2022

3.5 out of 5 stars
Verified Review

Tour

Was a nice place, seems to have been well taken care of.

anonymous

Memory Care

Family/friend

June 3, 2022

4.0 out of 5 stars
Verified Review

Sunrise on Clayton review

We really like the Sunrise on Clayton community, it feels very homey and its just beautiful. Right when you walk in on the memory care floor something that we are always impressed with is the cleanliness, it is spotless. It also does not feel like a memory care unit, there are little livings rooms with small seating areas with TV's, there is also a patio you can go relax on when the weather is nice. We really appreciate that the staff on all levels are always willing to engage in conversation especially the management team. The activities director is just fantastic, he always has things going on during the week for those who want to participate. Besides the regular in house activities, he has done different things like taking the residents around town during Christmas time to see all the lights. They have gone to the zoo, he will have a men's day and a women's day. There is a beautician there that will take appointments for the residents to get their hair cut, a shave and nails done. They have transportation that will take the residents to and from doctors appointments. They even bring in outside helpers to take the residents dogs out for walks.

Anonymous

Assisted Living

Toured community

May 19, 2022

4.0 out of 5 stars
Verified Review

My Tour Experience at Sunrise on Clayton

This was a nice community. It felt very corporate and like a hotel. There was not enough individuality.

Lee

Assisted Living

Family/friend

February 15, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Happy family member

My mom had lived in the community for 3 years and we have been very pleased with her care. As her needs became greater the level of care was met with care and concern and communication with the family. I visit nearly daily and mom is always clean, her hair neatly coiffed and sometimes even her earrings on. The new director [name removed] is terrific and has hired some amazing and compassionate staff. I highly recommend this “ homey” care facility

Anonymous

Assisted Living

Family/friend

January 6, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Very close to where I live staff is friendly. Its easy to go in and out when going to visit mom. They are a little short staff as others may be too. With mom having a hard to communicate and not as proactive in saying that she needs to go to the restroom it does make it difficult. With the community being short staffed mom isn't offered every 4 hours to go to the restroom.

anonymous

Assisted Living

Toured community

November 23, 2021

3.0 out of 5 stars
Verified Review

Our Tour Experience

I didn’t like the fact that the director did not know the residents' names as we happened to pass them in the hallway. She just didn’t seem to know who they were. There was also a little bit of an odor in the facility.

Fairmont on Clayton

Neighborhoods

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Map of the neighborhood around Fairmont on Clayton

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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