5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Best choice for our needs

I think they were great in every aspect except communication. Value for the money was great. Good caring staff and care for much less than other places.

4.0 out of 5 stars

Verified Review

Low key atmosphere

My dad doesn't participate in activities and he refuses care. They're doing the best they can. I would recommend the memory care side of this community. They are fairly quiet and seem to engage with the residents in a positive manner.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

4.0

Care Services

5.0

Activities

4.0

Staff

5.0

Meals & Dining

4.0

Very caring

The staff at Faye Wright are very attentive. Moving into assisted living is a big adjustment and they made mom feel welcome and comfortable. The front desk is very helpful too for any questions or administrative tasks.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Staff

5.0

caregivers do care

the caregivers here at Faye wright seem to work there absolute best to make sure the seniors here are getting want they want and need with the top care being provided, not only that but they do their best to make sure your parents are taken care of, but they do their best to make sure they are understood and cared for

4.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

4.0

Definitely recommended

I would recommend Faye Wright Senior Living to others looking for Memory Care for their loved one. The staff are very attentive and communicate their concerns with regards to my mother. On the weekends, communication was a bit lagging, but they are working this out. Housekeeping are friendly and thorough. The meals look very appetizing.

4.0 out of 5 stars

Verified Review

I toured this community and I liked it. It's very clean and staff is friendly. Our tour guide was very knowledgeable. Their only availability was shared apartments, so that didn't work for us. But otherwise, it was nice and we liked it!

4.5 out of 5 stars

Verified Review

My tour review

No complaints about the tour and this community was nice. It made it very hard to make a decision and this community was patient orientated. The location was a little further away and that was what shifted my decision. The staff were all competent and this was a great tour.

5.0 out of 5 stars

Verified Review

Our tour experience

Our family had an in person tour experience and we liked the tour and the layout of the facility, it was nicely appointed. However the community we ended up choosing just offered more for a lesser price.

5.0 out of 5 stars

Verified Review

Our tour experience

Our family had an in person tour and the experience was great but it was just to big and going to be to overwhelming for our loved one.

3.0 out of 5 stars

Verified Review

Cleanliness

4.5

Friendliness

5.0

Value for Cost

3.0

Care Services

3.0

Activities

3.0

Staff

4.0

Meals & Dining

2.0

Some challenges, but generally a good place.

When we complain and go up the chain of command, we do get results. But sometimes it takes that to get results, which has been very frustrating. The facility is pretty clean, and it doesn't smell funky, which is huge. The living spaces are pretty nice, although the rooms are smaller than the last place my loved one was at. But there is a common outdoor area with a patio available. My loved one has had a problem with one staff member who she feels is antagonistic toward her, but she says the other girls are angels. She generally complains about the food and tells me it's tasteless and lacking in options. But they are doing better about getting input from the residents and making improvements accordingly. With Covid, there aren't really activities going on right now, but they've definitely tried when they've been able to. And I'm sure that will come back eventually.

4.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

4.0

Care Services

5.0

Activities

5.0

Staff

5.0

I would recommend the facility

The community still has there restrictions, but when we are able to visit and what we can see of the community it has been kept very clean. The activities are still pretty limited, but we do know they are taking the residents out on scenic drives.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

4.5

Activities

5.0

Wonderful caring experience for our mother at Farmington Square

My husband and I were very impressed with Farmington Square. The director and other staff members went over and above to help us secure a safe and comfortable home like experience for our mother especially during CoVid. We appreciated the timely updates on her needs, care and concerns from the director of the building to the personal care givers that see her every day. We could not be more pleased with the competence, care and friendliness of all the staff and highly recommend them.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Review of Farmington Square At Salem

Excellent service - warm, loving, competent.

4.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

4.0

Value for Cost

4.0

Care Services

4.0

Activities

4.0

Review of Farmington Square

Very caring - staff including administration very approachable. Professional care and attention. Good care given/med techs are wonderful.

4.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

5.0

Value for Cost

4.0

A good safe place to live.

I found Farmington Square when I needed a bit more than just assisted living for my friend. He had been in a different facility for almost 2 years, then he got sick and needed additional help once he recovered, but they were unable to provide it. So we searched other facilities and were pleased with what F S offered. They have different levels of care and separate buildings for each unit. The units are small with a a small amount of residents in them, which means more one on one care for each person there. In the beginning he needed more care and help but as his health progressed he was more independent. Altho mostly in a wheelchair he seems to get around fairly well. It’s clean , neat and inviting, food is good, Altho only one main meal choice, with substitutes mostly consisting of sandwiches. I like the place and would tell anyone to check it out and compare, then make your own choice. Cost varies above the room rent, depends on the amount of care and time they give the resident.

4.0 out of 5 stars

Cleanliness

4.0

Friendliness

4.0

Value for Cost

4.0

Care Services

4.0

Activities

4.0

Care at Farmington Square-Salem for Memory Care

Staff are very friendly and are responsive to requests of needs. The smaller population is a much better fit for our mom. She is aware it is not her house but has adjusted very well. Mom has made a few friends there and does participate in some of the activities. As the residents there have different levels of dementia it is enlightening to see the interaction with staff and the residents. It is good that there are only 16 residents in the building, this allows more attention to the residents needs. My advise to family members, they need to keep in contact with the facility and your family member that way you are also aware of their needs and concerns. The staff need to know who family members are and that you are most concerned that your love one is getting the care they need. For our mom Farmington Square - Salem has been a very good choice.

1.0 out of 5 stars

Cleanliness

1.0

Friendliness

3.0

Value for Cost

1.0

Care Services

1.0

Activities

1.0

Very unhappy family members

My father is a resident there. He is currently in the hospital. The Social Services Dept has reported Farmington Square in Salem to the State due to the condition he was in when he was admitted. We have talked with Farmington about our concerns about the "lack" of care he seemed to be getting and was assured they would take care of the issue. Apparently it was not resolved. I would not recommend this facility to anyone. They need to step up to the need for much better care and monitoring of residents. Being short staffed is not excuse for a person not to receive the care they need.

4.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

4.0

Value for Cost

4.0

Care Services

4.0

Activities

4.0

Review of Farmington Square

The caregivers seem to truly care about the residents. Management and staff have been very receptive to any concerns we have in the care of my mother. We thank them for taking very good care of her.

1.0 out of 5 stars

Cleanliness

1.0

Friendliness

1.0

Value for Cost

1.0

Horrible this place is dirty and i would not place any of my family here ever.

0.5 out of 5 stars

Cleanliness

2.5

Friendliness

1.5

Value for Cost

0.5

Care Services

0.5

Activities

0.5

Disappointing

At first people were really nice. But after placing my wife there, I found that there was inadequate staffing, unqualified staffing and it started with the lack of supervision from the director down. Yes, my wife was difficult but to avoid her, they doubled diapered her, hardly ever checked her to see if she needed changing, even when I was there, isolated her. They just didn't know how, or care to, redirect a resident, I found her in feces full pull ups 4 times in 3 months and had to wash her myself. This facility should not be licensed to care for people with reversed personality dementia. I will never recommend this facility to anyone, especially if those that have long term insurance. They don't follow through, they lied, supervisor and director, to me that they completed the necessary paperwork for reimbursement to me, and when it was done, it was because I had to be on top of everything. Took 3 months to get reimbursed. Never will recommend this location until they change the director and hire qualified people to care for those that sometimes need help or care. I finally had to move my wife because it got so bad.

Faye Wright Senior Living

Community Amenities and Services

Senior living options offered

Pricing

Base fees by care type

Reviews

Best choice for our needs

Low key atmosphere

Very caring

caregivers do care

Definitely recommended

My tour review

Our tour experience

Our tour experience

Some challenges, but generally a good place.

I would recommend the facility

Wonderful caring experience for our mother at Farmington Square

Review of Farmington Square At Salem

Review of Farmington Square

A good safe place to live.

Care at Farmington Square-Salem for Memory Care

Very unhappy family members

Review of Farmington Square

Disappointing

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