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Franklin Park at Sonterra - IL

18323 Sonterra Pl, San Antonio, TX 78258

For pricing & availability:
(866) 374-4058
13 reviews
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  • 5 star
    92%
  • 4 star
    8%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
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7.9
Review score
210 reviews
7 facilities
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Franklin Park at Sonterra - IL
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Franklin Park at Sonterra - IL community exterior
13 photos6 floor plans
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street view of Franklin Park at Sonterra - IL

Ricardo

Child of resident/client

5.0 out of 5 stars

A Fantastic Place to Live

The staff are extremely friendly. They are very responsive and in-tune with your needs. The people who live there are great as well. It's a very good place if you want a quiet place for your family member. It's very comfortable and clean, and the food is absolutely fantastic. It's also a beautiful environment. Their courtyard is like a little paradise.

Read all reviews

Franklin Park at Sonterra - IL

As an independent and assisted living community for seniors, Franklin Park Sonterra has all the amenities and services to make your retirement care-free. Seniors looking for elegant living will find attractive apartments featuring spacious floor plans and luxurious details that make living here feel exclusive and comfortable.

At Franklin Park, seniors enjoy their time without worrying about everyday homecare and maintenance hassles. Whether looking for independent or assisted living, seniors here will have access to all the services, care, and amenities they might want. Those in independent living are free to spend their time as they please while enjoying convenient on-site amenities. Seniors in assisted living will have assistance will daily living activities and home services.

Life at Franklin Park Sonterra is active, maintenance-free, and social. With many on-site amenities and services, seniors find it easy here at Franklin Park to get everything they need. The staff here also dedicates time to planning fun weekly social activities and events. Just outside the community, residents have the lively San Antonio, Texas, community to explore. San Antonio offers many attractions like The Alamo, the San Antonio River Walk, and much more for residents to visit with friends and family.

State Licensing Information

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Senior living options offered

  • Independent Living

Franklin Park at Sonterra - IL

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Franklin Park at Sonterra - IL

13 reviewsWrite a review
Overall Experience
4.9
Cleanliness
4.8
Friendliness
4.9
Care Services
5.0
Staff
4.8
Meals & Dining
5.0
Activities
5.0
Value for Cost
4.9

A Place for Mom has scored Franklin Park at Sonterra - IL with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Franklin Park at Sonterra - IL has 13 reviews with an average "overall experience" of 4.9 out of 5.

Filters

1-13 of 13 reviews

Last Updated: 10/31/22

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

James D

Independent Living

Toured community

October 31, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Excellent community

toured this community and it is beautiful and well kept. The staff was friendly and the resident's seemed very happy

Ricardo

Independent Living

Family/friend

September 3, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Staff
4.5
Meals & Dining
5.0

A Fantastic Place to Live

The staff are extremely friendly. They are very responsive and in-tune with your needs. The people who live there are great as well. It's a very good place if you want a quiet place for your family member. It's very comfortable and clean, and the food is absolutely fantastic. It's also a beautiful environment. Their courtyard is like a little paradise.

anonymous

Independent Living

Toured community

July 30, 2021

5.0 out of 5 stars
Verified Review

My review of Franklin Park at Sonterra - IL (Franklin Park Senior Living)

Our family had an in person tour and Franklin Park is a beautiful facility, we absolutely loved it. However the location was a little out of the way, and we did find that other communities offered a little more for a better price.

Dianne H

Independent Living

Family/friend

April 16, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Good experience

My friend was here and I was amazed by how great this place is. They did very well with covid, they had very few cases here so they did a good job keeping residents safe. The administrative staff seemed more attentive here. I think if you really want good care you pay for it and I would highly recommend them.

anonymous

Independent Living

Family/friend

March 2, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Meals & Dining
5.0

Highly recommend

We chose Franklin Park at Sonterra because it is more of a cheerful and positive environment. The residents and staff members were very friendly when we walked in and you could tell they were happy. The apartment sizes here are wonderful. I like that they took the virus serious, but if you need to visit loved ones they have protocols set up to where residents and visitors are safe. They did not isolate residents to the point of depression, they put in safe guards and followed protocols very strictly. I would recommend to others looking.

Anonymous

Independent Living

Family/friend

November 12, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Franklin Park review

Our experience we had with Franklin Park was a positive one. We were able to eat a couple meals before COVID and we would say they were good, and we would recommend this community to a family or friend.

Nova Shutkesting

Independent Living

Resident/client

November 2, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Franklin Park at Sonterra

Staff/caregivers treat me like a princess. Everyone takes great care of us.

Ralph Koch

Independent Living

Resident/client

November 2, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Franklin Park at Sonterra

Assisted living is a wonderful place to me. Staff is so nice and the Activity Director is absolutely for us her caring and compassion, show in everything she does.

Cindy Waldenmaier

Independent Living

Resident/client

November 2, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Franklin Park at Sonterra

Staff very attentive to residents' needs. The Activity Director for our assisted living is a ray of sunshine throughout this covid nightmare.

Alice Henderson

Independent Living

Resident/client

November 2, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Franklin Park at Sonterra

People are all nice to us and I like living here.

Anonymous

Independent Living

Toured community

January 30, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

One of the higher priced communities, but it also was the one we liked the best of the three we've toured.

Anonymous

Independent Living

Resident/client

December 18, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

We love it here

My wife and I are at this community and love it. We have a nice place to live. The meals and dining is exceptional. They have so many daily activities going on you have to pick and choose because there is no possible way you can do them all. The staff is very good and the people living here are friendly and we are getting to know a lot of people. They will come in and clean every other week and they do our linens. I would recommend this community.

Anonymous

Independent Living

Resident/client

January 19, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

This community works for me

The staff are wonderful at Franklin Park. They greet you by name and make you feel right at home. They offer quite a few activities. The food is fantastic and they offer all kinds of choices. The community is clean and they offer housekeeping services. There is transportation available. I have a nice apartment with all the luxuries. I get more than I expected and I would recommend this community.

Franklin Park at Sonterra - IL

Neighborhoods

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Map of the neighborhood around Franklin Park at Sonterra - IL

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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