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8.1
Review Score
18323 Sonterra Place, San Antonio, TX 78258
Every caregiver is extremely kind and compassionate. As my mother-in-law's needs have changed, they have embraced it and worked with us making sure she receives the increased care she needs now.
Franklin Park Sonterra is an up-scale senior living community. It is composed of 150 Independent Living apartments, 52 Assisted Living apartments and a two-story Clubhouse with numerous resident amenities. Currently under development with an opening scheduled for Spring 2010. Owned by Aubra...
21902 Franklin Park, San Antonio, TX 78259
The common areas, especially floors, need to be cleaned more often. Hallway carpeting has many stains that stay for a long time. This would be my main complaint. The food is good and the waitstaff are...
A Day in the Life at TPC ParkwayFranklin Park® TPC Parkway offers memory care, assisted living, and independent living in San Antonio, Texas. Our unique community offers a campus of senior living options from private, independent living cottages and apartment homes to assisted living apartments...
230 W Sunset Rd, San Antonio, TX 78209
Friendly and caring staff, nice apartment- Mom didn't want it to look like a hospital room. Attentive staff with plenty of activity options. They look like they love their jobs. Super clean and good meals....
18 Old San Antonio Rd, Boerne, TX 78006
They are friendly, and answer any questions that I ask. We picked this community for our loved one because it was close to home.
Our community is proud to have been awarded the prestigious 'Best of the Best' in Boerne, voted by the community in 2019. We also just recently were awarded the 'Best of 2020' for Assisted Living in Boerne by The SeniorAdvisor.com. This award recognizes senior living and home care providers...
21802 Encino Commons, San Antonio, TX 78259
Our loved one was only there for 7 days for respite care but based on that experience we would definitely recommend Franklin Park to other families'.
Franklin Park Stone Oak is in San Antonio, Texas and is a beautiful assisted living community in the heart of the city. We are in a convenient and incredibly secure area where residents can enjoy a variety of the amenities that we offer. Visiting hours are convenient throughout the day so that...
18323 Sonterra Pl, San Antonio, TX 78258
The staff are extremely friendly. They are very responsive and in-tune with your needs. The people who live there are great as well. It's a very good place if you want a quiet place for your family...
230 W Sunset Rd, San Antonio, TX 78209
Review Score
120 reviewsOut of 10
5 star
62%
4 star
21%
3 star
10%
2 star
5%
1 star
3%
A Place for Mom has scored Franklin Park Senior Living with 8.1 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Franklin Park Senior Living has 120 reviews with an average "overall experience" of 4.5 out of 5.
Every caregiver is extremely kind and compassionate. As my mother-in-law's needs have changed, they have embraced it and worked with us making sure she receives the increased care she needs now.
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Franklin Park at Sonterra - AL in San Antonio, TX
4.2
(46 reviews)
The facility was very clean and the staff was amazingly pleasant not to mention helpful and professional. Very wonderful place for a loved one needing some level of assistance. I would recommend to others.
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Franklin Park at Sonterra - AL in San Antonio, TX
4.2
(46 reviews)
Toured the community with regional director. The community is very clean, modern and filled with many lovely staff and residents. Felt very homey with a lot of positivity and joy. Appreciated the many activities and care the staff provide to residents
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Franklin Park at Sonterra - AL in San Antonio, TX
4.2
(46 reviews)
I would tell others looking that they actually take time to get to know your loved one, their needs and likes. They are respectful to them no matter how difficult they become. They seem slightly understaffed, but management said they are working on that.
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Franklin Park Boerne in Boerne, TX
4.3
(42 reviews)
Have lived at Franklin Park Sonterra for seven plus years. This is home! I'm here for the duration.
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Franklin Park at Sonterra - AL in San Antonio, TX
4.2
(46 reviews)
We picked this community, because it was close to my business and I like the area of town. Everyone knows everyone. The staff is very personable and extremely kind. They are relatively quick responding to questions and concerns. I would recommend FP for sure!
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Franklin Park Alamo Heights in San Antonio, TX
4.0
(18 reviews)
The staff is very caring and the environment is warm and welcoming
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5
Franklin Park at Sonterra - AL in San Antonio, TX
4.2
(46 reviews)
toured this community and it is beautiful and well kept. The staff was friendly and the resident's seemed very happy
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Franklin Park at Sonterra - IL in San Antonio, TX
4.9
(13 reviews)
The value for the money is good. We picked this community because, we liked the looks, the grounds is nice, the location is good, and it's around a lot of stores. Overall, it's a good place. The residents are very happy.
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5
5
Franklin Park at Sonterra - AL in San Antonio, TX
4.2
(46 reviews)
Overall we've had a great experience. Occasionally we've had some experiences with temporary employees that weren't so great. But it's a lovely place with lovely people.
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Franklin Park Boerne in Boerne, TX
4.3
(42 reviews)
The regular staff that are there all the time are great. I would recommend this community for you or your loved one. They have activities like yoga, church services, karaoke, art activities and more for the residents to do to have fun. They also have dancing, music, social interactions and more for the residents to do to stay busy in this community.
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4.5
Franklin Park Boerne in Boerne, TX
4.3
(42 reviews)
We had an excellent tour with Franklin Park Sonterra. Unfortunately the location was just too far away for our family, we wanted her closer so we could visit more often.
Franklin Park at Sonterra - AL in San Antonio, TX
4.2
(46 reviews)
Our family had an in person tour and the community was really nice but just to high end for our loved one, he would of not really fit in.
Franklin Park at Alamo Heights IL in San Antonio, TX
5.0
(1 reviews)
The biggest problem is like everybody else, in the sense they have turnover of staff. It would be nice to have the staff encourage the residents to participate in the activities, and have more of them available.
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Franklin Park Boerne in Boerne, TX
4.3
(42 reviews)
The staff are extremely friendly. They are very responsive and in-tune with your needs. The people who live there are great as well. It's a very good place if you want a quiet place for your family member. It's very comfortable and clean, and the food is absolutely fantastic. It's also a beautiful environment. Their courtyard is like a little paradise.
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4.5
5
Franklin Park at Sonterra - IL in San Antonio, TX
4.9
(13 reviews)
Our family had an in person tour and Franklin Park is a beautiful facility, we absolutely loved it. However the location was a little out of the way, and we did find that other communities offered a little more for a better price.
Franklin Park at Sonterra - IL in San Antonio, TX
4.9
(13 reviews)
My friend was here and I was amazed by how great this place is. They did very well with covid, they had very few cases here so they did a good job keeping residents safe. The administrative staff seemed more attentive here. I think if you really want good care you pay for it and I would highly recommend them.
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Franklin Park at Sonterra - IL in San Antonio, TX
4.9
(13 reviews)
She went here for the memory care. The whole place is great, the staff are very friendly and helpful. Anytime we call we always get answers quickly. They are really good about showing you around as well on the tour I would highly recommend them.
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Franklin Park Boerne in Boerne, TX
4.3
(42 reviews)
The team at Franklin Park in Boerne is second to none. Always a pleasant and professional atmosphere. They truly love their residents.
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Franklin Park Boerne in Boerne, TX
4.3
(42 reviews)
I’ve been in the process of setting up my parents future and toured the property. We’ve decided that after doing research and touring the property that this is going to be my parents future home. I feel very comfortable leaving my parents in the hands of the their staff. I want to send a Thank you to [name removed] and the staff for welcoming us in with open arms.
5
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Franklin Park Boerne in Boerne, TX
4.3
(42 reviews)
There are 7 total Franklin Park Senior Living Facilities.
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