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8.1
Review Score
18323 Sonterra Place, San Antonio, TX 78258
Every caregiver is extremely kind and compassionate. As my mother-in-law's needs have changed, they have embraced it and worked with us making sure she receives the increased care she needs now.
Franklin Park Sonterra is an up-scale senior living community. It is composed of 150 Independent Living apartments, 52 Assisted Living apartments and a two-story Clubhouse with numerous resident amenities. Currently under development with an opening scheduled for Spring 2010. Owned by Aubra...
21902 Franklin Park, San Antonio, TX 78259
The common areas, especially floors, need to be cleaned more often. Hallway carpeting has many stains that stay for a long time. This would be my main complaint. The food is good and the waitstaff are...
A Day in the Life at TPC ParkwayFranklin Park® TPC Parkway offers memory care, assisted living, and independent living in San Antonio, Texas. Our unique community offers a campus of senior living options from private, independent living cottages and apartment homes to assisted living apartments...
230 W Sunset Rd, San Antonio, TX 78209
Friendly and caring staff, nice apartment- Mom didn't want it to look like a hospital room. Attentive staff with plenty of activity options. They look like they love their jobs. Super clean and good meals....
18 Old San Antonio Rd, Boerne, TX 78006
They are friendly, and answer any questions that I ask. We picked this community for our loved one because it was close to home.
Our community is proud to have been awarded the prestigious 'Best of the Best' in Boerne, voted by the community in 2019. We also just recently were awarded the 'Best of 2020' for Assisted Living in Boerne by The SeniorAdvisor.com. This award recognizes senior living and home care providers...
21802 Encino Commons, San Antonio, TX 78259
Our loved one was only there for 7 days for respite care but based on that experience we would definitely recommend Franklin Park to other families'.
Franklin Park Stone Oak is in San Antonio, Texas and is a beautiful assisted living community in the heart of the city. We are in a convenient and incredibly secure area where residents can enjoy a variety of the amenities that we offer. Visiting hours are convenient throughout the day so that...
18323 Sonterra Pl, San Antonio, TX 78258
The staff are extremely friendly. They are very responsive and in-tune with your needs. The people who live there are great as well. It's a very good place if you want a quiet place for your family...
230 W Sunset Rd, San Antonio, TX 78209
Review Score
120 reviewsOut of 10
5 star
62%
4 star
21%
3 star
10%
2 star
5%
1 star
3%
A Place for Mom has scored Franklin Park Senior Living with 8.1 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Franklin Park Senior Living has 120 reviews with an average "overall experience" of 4.5 out of 5.
My wife and I are at this community and love it. We have a nice place to live. The meals and dining is exceptional. They have so many daily activities going on you have to pick and choose because there is no possible way you can do them all. The staff is very good and the people living here are friendly and we are getting to know a lot of people. They will come in and clean every other week and they do our linens. I would recommend this community.
5
5
5
5
5
Franklin Park at Sonterra - IL in San Antonio, TX
4.9
(13 reviews)
This community was very very nice and brand new. We only saw one resident. The tour was nice and they answered all of my questions. It was decorated really nice we were impressed. The size was just to big.
5
5
5
5
5
Franklin Park Boerne in Boerne, TX
4.3
(42 reviews)
My mother is very happy at Franklin Park Sonterra and I feel it is a good fit for her. The staff there are very nice and they seem to care a lot about the residents. My father had been there a few years back so I know the place well. There are activities for the residents and my mom enjoys the food and menu that they offer.
5
5
5
5
5
Franklin Park at Sonterra - AL in San Antonio, TX
4.2
(46 reviews)
The staff are wonderful at Franklin Park. They greet you by name and make you feel right at home. They offer quite a few activities. The food is fantastic and they offer all kinds of choices. The community is clean and they offer housekeeping services. There is transportation available. I have a nice apartment with all the luxuries. I get more than I expected and I would recommend this community.
5
5
5
5
5
Franklin Park at Sonterra - IL in San Antonio, TX
4.9
(13 reviews)
Just moved my mother-in-law into Franklin Park Sonterra. She loves her 1-bedroom apartment...it's open, sunlit, airy, and beautifully appointed. Both staff and residents have been friendly, helpful, and very welcoming. The food is both healthy and delicious, well-portioned, and provided in a fine-dining atmosphere. Mom says, "If you're lonely here, it's your own fault." She's still settling in and a bit nervous, but happier now than she's been in months.
5
5
5
5
5
Franklin Park at Sonterra - AL in San Antonio, TX
4.2
(46 reviews)
The staff at this community are friendly, they helped when we moved in and answered our questions. The building is an excellent design and they keep it clean. The food tastes good and they offer a lot of good healthy choices. I would recommend this community.
5
5
5
5
5
Franklin Park at Sonterra - AL in San Antonio, TX
4.2
(46 reviews)
Beautiful building. Nice apt with outdoor space. Washer and dryer in each apartment. Flexible hours in dining room. In the top 3.
5
5
5
5
5
Franklin Park at Sonterra - AL in San Antonio, TX
4.2
(46 reviews)
What we are looking for but not the traffic on 1604.
5
5
5
5
5
Franklin Park at Sonterra - AL in San Antonio, TX
4.2
(46 reviews)
Tina and Joanne were wonderful and very helpful. The place was gorgeous and well cared for. The apartment was huge with beautiful flooring, new appliances, separate room for washer and dryer. Lots of storage space and designed to make the most of the space. The residents were all very friendly and welcoming.
5
5
5
4.5
4.5
Franklin Park at Sonterra - AL in San Antonio, TX
4.2
(46 reviews)
Very pleasant surroundings. Food is terrific.Reasonable price compared to other with similar sized units.
5
5
5
5
5
Franklin Park at Sonterra - AL in San Antonio, TX
4.2
(46 reviews)
Very nice, upscale, friendly people, lots of amenities. Assisted living would have to be used.
5
5
5
5
5
Franklin Park at Sonterra - AL in San Antonio, TX
4.2
(46 reviews)
My husband and I (average age 87) visited Franklin Park Boerne twice and decided upon it as our likely choice of abode when we could no longer maintain lives in our older dwelling. He had a stroke in June 2019. Successful surgery to remove blood clot was followed by rehab, then home health care, re-hospitalization for possible Parkinson's side effects. We chose rehab in a nearby independent living facility. When Assisted living became necessary, we elected Franklin Park together. My daughter lives in Boerne. A dedicated staff in this caring community has assured our safety and well being, limited only by restrictions of Covid 19 pandemic.
4.5
4.5
4.5
4.5
4.5
Franklin Park Boerne in Boerne, TX
4.3
(42 reviews)
I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. We ended up selecting another Franklin Park community that matched our loved ones care needs a bit better, but this is somewhere I would have considered as an option for my loved one.
4.5
4.5
4.5
4.5
4.5
Franklin Park at Sonterra - AL in San Antonio, TX
4.2
(46 reviews)
We stopped by for a tour this week while my mom was in town visiting. We were very impressed with this beautiful community. My mother is not easily impressed but, had nothing but good things to say. The staff was very friendly. The tour was given by Tina & she was great. They have a real movie theater & a great game room. There was a happy hour going on with live entertainment, when we toured. The room was full of people that looked to be having a great time. My mother stated, If she decides to move to SA next year Franklin Park Sonterra will be her new home,
5
5
4
4
4
Franklin Park at Sonterra - AL in San Antonio, TX
4.2
(46 reviews)
Staff is fantastic!!!!Price is a bit steep, but considering the area and quality of life at FP, worth every penny!!
5
5
5
No data collected
4
5
3
Franklin Park Alamo Heights in San Antonio, TX
4.0
(18 reviews)
The peace of mind knowing my mom is safe and loved there is invaluable. They are eternally patient with her.
4
5
5
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4
Franklin Park Boerne in Boerne, TX
4.3
(42 reviews)
Friendly and caring staff, nice apartment- Mom didn't want it to look like a hospital room. Attentive staff with plenty of activity options. They look like they love their jobs. Super clean and good meals. Good communication too.
4
4
4
4
4
4
4
Franklin Park Alamo Heights in San Antonio, TX
4.0
(18 reviews)
They are friendly, and answer any questions that I ask. We picked this community for our loved one because it was close to home.
4
4
4
4
4
4
4
Franklin Park Boerne in Boerne, TX
4.3
(42 reviews)
It is a beautiful community, wonderful staff. They are struggling to find staff like a lot of companies and places are right now. They have failed to call the primary contact person for communication and they call another contact who is less helpful, even after repeated requests to call the primary contact listed on my loved one's record. The food is hit or miss. It would be helpful if they could make the food look less intuitional.
5
5
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3
No data collected
5
4
Franklin Park at Sonterra - AL in San Antonio, TX
4.2
(46 reviews)
We chose Franklin Park Boerne because of the convenient location to us. The room sizes in memory care are pretty good and I would say adequate for the needs. It all boils down to the the staff members, everyone from the concierge at the front desk to the nursing staff and etc. They have all been excellent to work with. I would highly recommend the facility to other families looking.
5
5
4
5
5
5
4
Franklin Park Boerne in Boerne, TX
4.3
(42 reviews)
There are 7 total Franklin Park Senior Living Facilities.
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