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Frontida of Germantown

n109w17525 Virginia Ave, Germantown, WI 53022

For pricing & availability:
(866) 374-4058
7.0
Review score
40 reviews
Add review
7.0
Review score
40 reviews
  • 5 star
    37%
  • 4 star
    30%
  • 3 star
    10%
  • 2 star
    3%
  • 1 star
    20%
See all reviews
8.3
Review score
122 reviews
14 facilities
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Frontida of Germantown
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Frontida of Germantown
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Anonymous

Child of resident/client

4.0 out of 5 stars

Inviting Community

The staffing and facilities are very comforting and welcoming. It feels like an adult community with beautiful open spaces, daily activities and warm and knowledgeable staff.

Read all reviews

Frontida of Germantown

Frontida Memory Care of Germantown is a purpose-built home for people who have dementia. It is a secure building on the outskirts of Germantown where you can watch turkeys and deer walk by from the living room window. The apartments are cozy and specifically designed for people with memory loss. The residents enjoy an active day and meals made from scratch, served by a dedicated team who are led by an industry veteran who is dedicated to the well-being of those we serve.

Frontida Assisted Living has provided award-winning care since 2009 throughout Southeast Wisconsin. In July 2021, Frontida began offering Memory Care in Germantown.

We truly care about the holistic wellbeing of every resident and make it our mission to enrich their day with happiness, fun, and laughter.

Senior living options offered

  • Memory Care

Frontida of Germantown

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Frontida of Germantown

7 out of 10
Review Score40 reviewsWrite a review
Overall Experience
3.6
Cleanliness
3.8
Friendliness
3.9
Care Services
3.7
Staff
4.1
Meals & Dining
3.3
Activities
3.5
Value for Cost
3.6

A Place for Mom has scored Frontida of Germantown with 7 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Frontida of Germantown has 40 reviews with an average "overall experience" of 3.6 out of 5.

Filters

1-20 of 40 reviews

Last Updated: 4/18/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

April 18, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Staff
4.0
Meals & Dining
3.0

Review for Frontida of Germantown

[name removed] was great to work with and friendly. The place was always clean. Could of been better follow up.

Christine M

Memory Care

June 6, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Frontida review

[name removed] was very friendly and easy to work with. Also was good with follow up. The staff seems friendly and caring. They have a lot of great activities there and my mother in law seems to like some.

Anonymous

Memory Care

Family/friend

May 9, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0

Inviting Community

The staffing and facilities are very comforting and welcoming. It feels like an adult community with beautiful open spaces, daily activities and warm and knowledgeable staff.

Anonymous

Memory Care

Family/friend

May 9, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Mom's Home

Mom has enjoyed the activities and her activity director the best. She wishes she go outside more. Dealing with dementia makes keeping track of her personal items a challenge. The staff is very kind and helpful.

Jill

Memory Care

Family/friend

May 9, 2023

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Great Place

We moved my in-laws here over a year ago due to memory issues. They have received the best care from wonderful staff. It is small and they are very comfortable here. I don't think a bigger place would work.

Anonymous

Memory Care

Family/friend

May 9, 2023

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
2.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

Wife

The caregivers are very nice and helpful. The place could use housekkeping services. The rooms are not cleaned very often. Eveining meals could be better. Overall, it is a nice facility.

Anonymous

Memory Care

Family/friend

May 9, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Frontida is more positive and caring, and professional than the previous owner. Very much appreciate that.

Anonymous

Memory Care

Family/friend

March 10, 2023

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Terrible

The facility lies and lies about things they’re going to change. You can call the facility a million times and no one answers or returns phone calls. They run with two caregivers on a shift. And the residents get minimal care. And the staff turnover is extremely high. No stability in staffing at all. And the staff they bring on do not care for the residents. There is only two staff members who seem to love what they do. One is on morning shift and her name is [name removed]. She’s always working hard and going above and beyond. She’s very patient and great with the residents and family. [name removed]is also very sweet and always lends a hand.The others sit on their phones and do nothing. If these ladies aren’t working you’re scared for your loved one. The food is terrible and they are never serving what’s on the menu. Residents don’t have the option for an alternative meal. Night crew will put the residents to bed at 5pm and when told that’s too early for a resident they say they are short staffed.

C

Memory Care

Family/friend

March 10, 2023

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Do your research and pop in unannounced

The facility lies about what they offer and gives broken promises daily. There is never enough staff and the turnover is terrible. Residents wear other residents laundry and the only thing the facility says is it’s dementia care. The food is terrible and residents do not have the option to choose another meal or alternative. And the menu is never the same as what they are serving. The residents have the same food. Salad or something thrown together. They have staff that do not care about the residents. Night staff puts residents to bed at 5PM and they say it’s because they are short staffed. The staff also mentioned there’s only one key and the med tech has it. No stability in staffing at all. Company only has two workers that care. One of the morning shift caregivers and she goes above and beyond. She’s very patient and always working hard. Her name is [name removed] is also a great caregiver. That is pretty much the only good thing the facility has going.

Patricia

Memory Care

Family/friend

October 4, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.5
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Frontida of Germantown

The staff were very attentive and very caring. They tried to keep people involved. Frontida provided a safe place for my loved one. Some of their activities included bingo, board games, making paper Mache or coloring. They also made flower pots and other things like that. I would definitely recommend Frontida of Germantown to others.

Patricia W

Memory Care

Family/friend

September 30, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Excellent Experience

All the staff is welcoming, pleasant, and do a really great job with my husband who has Alzheimer's and be unruly. The facility, itself is always bright and very clean. Atmosphere is pleasant and calming. Couldn't be happier. Food is good, too.

anonymous

Memory Care

Family/friend

June 29, 2022

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
2.0
Staff
5.0
Meals & Dining
2.0

Memory care only

Anonymous A

Memory Care

Family/friend

June 13, 2022

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
1.0
Care Services
3.0
Activities
2.0
Staff
3.0
Meals & Dining
2.0

Frontida,Germantown

This facility offers many broken promises. It amazes me when we went to view the facility and talk to the facility directors, they definitely know how to paint a beautiful picture. Bunch of lies is what we were told. They claim they have “chefs” that make food that is catered to the residents, have amazing staff which lack there of for both. Food consists of rice and pastas. No rarely vegetables or fruit. Extremely short staffed with a very “High” turnover. The residents have to clean their own rooms including the bathrooms. Many other dissatisfactions about this place , running out room.

Dawn S

Memory Care

Industry reviewer

March 14, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Very pleased!

I work in the industry, providing placement options for seniors and their families. Frontida of Germantown is one of the many communities we are pleased to partner with. My recent experience and extra care taken with my client by this Frontida team was exceptional. The community and residents were clean. The residents were all watching TV together and were happy. The caregivers were nice and hustling to clean up after lunch. Leadership was out in the community checking on residents and helping wherever they were needed. My whole impression exceeded my expectations. Frontida of Germantown is a smaller, newer community. It is an excellent option for memory care. Highly recommend Frontida of Germantown! Thank you!

Edward J. Werra

Memory Care

Family/friend

March 12, 2022

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

SOME GOOD AND SOME NOT SO GOOD.

When first admitted Resident did not get all the medicines she was to be getting because the pharmacy did not have them. I should have been told this so I could have gotten the appropriate medicine. I also did bring a bottle of Melatonin in for Resident and I think she is getting that at this time. I was also disappointed to see that activities were not provided on a daily basis. You showed movies for a couple of days in a row. Popcorn would be nice. I know you are short of help. You just admitted another person very aggressive and that scared a lot of residents. When something like this happens gather those residents and explain to them what is happening and what you are going to do to fix the problem? Most of your staff are very good with reacting with your residences. You do serve good food. Why would you run out of milk? I brought a half gallon of milk for my resident because of this. Do you have a problem making and offering coffee to the residents?

D & J Parbs

Memory Care

Family/friend

March 11, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Excellent

We toured a number of places when our parents needed to go into a memory care facility. We considered many factors and felt most comfortable with what was offered at Frontida of Germantown and moved them both in. We were all quite anxious about moving them out of their home and the staff did everything they could to make the transition as easy as possible. It went very well and we can't say enough of how caring and nice all of the staff were and continue to be. We certainly have peace of mind that they are safe at all times and well cared for. Many of the staff go above and beyond to keep them happy. We visit on a regular basis at various days/times and every time we do, we leave feeling that we made the best decision. We would highly recommend Frontida of Germantown for anyone looking for a reasonable, high-quality home for their loved one.

Diane F

Assisted Living

Toured community

December 6, 2021

4.0 out of 5 stars
Verified Review

My tour review

This community was nice but I just did not get the feeling that this was the place for my loved one when I walked in.

Linda Dorn

Memory Care

Family/friend

October 16, 2019

3.0 out of 5 stars
Cleanliness
3.5
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
1.0

Questionable

This facility is questionable. The turnover in help is the biggest problem. On a daily basis, cell phones are in constant use by employees rather than trying to engage residents in some type of stimulation. Activity calendar there pretty much for show. Residents are set in front of television for hours with zero interaction. Some will join in if an activity is planned, however, if only one or two seem interested, the activity does not happen. Tremendous amount of responsibility is expected of employees due to budget cuts. They are responsible for cleaning, cooking, care giving, recreation, and the general housekeeping of the facility. I must say the girls who administer care, are very patient and sweet, however, It does not go unnoticed how frustrated they get when so much has to be done with 2-3 employees per shift. It is sad when the physician that the facility offers, comments on Staffing problems.

Anonymous

Memory Care

Toured community

January 15, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Everyone is so nice. They do take care of everyone very good and they treat them very good. I'm glad I have my there. If my mom has any problems or fells I get called. My mom likes it too and that's what matters to me

Ann

Memory Care

Toured community

January 9, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Highly Recommend!

I toured this facility with [name removed] who is one of the companies administrators and I absolutely loved this facility. There are no smells of urine and the care staff and administrator were very knowledgable and friendly. We stopped in without an appointment and [name removed] gave us a tour on the spot. I was able to see what it was like without a facility getting it ready if I were to have an appointment. We decided we would be calling this our mothers home but she passed away a few days later. Keep doing what you are doing there. Highly recommend!

Frontida of Germantown

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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