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Ginter Hall Assisted Living and Memory Care

11300 Mall Court, Chesterfield, VA 23235

For pricing & availability:
(866) 374-4058
8.7
Review score
68 reviews
Add review
8.7
Review score
68 reviews
  • 5 star
    44%
  • 4 star
    15%
  • 3 star
    19%
  • 2 star
    15%
  • 1 star
    7%
See all reviews
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Ginter Hall Assisted Living and Memory Care
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Ginter Hall Assisted Living and Memory Care
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Debra H

Child of resident/client

5.0 out of 5 stars

Friendly staff

The staff was very helpful working remotely with us. I live out of state and the whole process was very easily handled via email and phone calls.

Read all reviews

Ginter Hall Assisted Living and Memory Care

Enjoy the freedom to do what makes you happy at our lovely senior community at Ginter Hall. Our community is conveniently located near the city’s highest-rated restaurants, shopping, and conveniences, making this a luxurious living option for seniors and a thrilling place for visiting family and friends. Ginter Hall provides various lifestyle options like assisted living, independent living, and in-home care services.

Our staff works hard to meet the physical and medical needs of residents, keeping their needs as a top priority. Our community is an active atmosphere that helps ensure residents cultivate enriched experiences and friendships, with dignity and continued independence — because being happy never gets old.

Community Amenities and Services

Ginter Hall is in the heart of it all, and we’ve made sure to have a full array of recreation and leisure activities to support the dynamic atmosphere of our community. Whole-person wellness is key to a happy life, so we curate programs based on the complete physical, mental, and emotional aspects of all residents. From wellness classes to healthful activities, we keep residents connected to opportunities to support their ultimate homeostasis. All while, our professional staff is readily available, around the clock, to tend to resident needs.

Dining...

Senior living options offered

  • Assisted Living
  • Memory Care

Ginter Hall Assisted Living and Memory Care

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Ginter Hall Assisted Living and Memory Care

8.7 out of 10
Review Score68 reviewsWrite a review
Overall Experience
3.7
Cleanliness
3.7
Friendliness
3.8
Care Services
3.8
Staff
4.4
Meals & Dining
3.9
Activities
3.6
Value for Cost
3.6

A Place for Mom has scored Ginter Hall Assisted Living and Memory Care with 8.7 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Ginter Hall Assisted Living and Memory Care has 68 reviews with an average "overall experience" of 3.7 out of 5.

Filters

1-20 of 68 reviews

Last Updated: 10/1/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

BT

Assisted Living

Family/friend

October 1, 2025

3.0 out of 5 stars
Verified Review

Review for Ginter Hall Assisted Living and Memory Care

[name removed] has passed.... But her time at Ginter Hall was just fine. She started out in the Memory Care Unit... restricted movement, very limited activities. But that is the nature of the unit. A couple small issues, but overall the experience was positive. She was moved to a Standard Unit, some of her confusion was secondary to a medication, and she did a bit better there. Very nice unit staff, the Administrative staff was excellent. Food was probably as expected. Certainly no complaints about any of her time there.

Anonymous

Memory Care

Family/friend

August 13, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
4.0
Value for Cost
1.0
Care Services
2.0
Activities
1.0
Staff
4.0
Meals & Dining
2.0

an overall nice community with need for improvement.

If you are looking for your loved one to be engaged with activity the majority of the day, look elsewhere. Watching television all day is not engaging nor invigorating activity for memory care residents

Debra H

Assisted Living

Family/friend

July 1, 2025

5.0 out of 5 stars
Verified Review

Friendly staff

The staff was very helpful working remotely with us. I live out of state and the whole process was very easily handled via email and phone calls.

Anonymous

Assisted Living

Family/friend

March 19, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Ginter Hall Assisted Living and Memory Care

All of the staff was extremely nice and helpful. Always kept me informed. The nurses were great, kept good care of her. Like I said, all of the staff was caring and helpful, but I will tell you, when we met [name removed] she was the first person we met and who took us on the tour, we knew that was the place we were going with! She was so kind, understanding and sympathetic about what we were going through, she answered all of our questions, was always just a phone call away with any questions that I forgot! I truly can't say enough nice things about her or Ginter Hall South! My experience was terrific, and I told them if I ever knew anyone in a situation who was looking for a facility like that, I would totally recommend it! It isn't "top of the line" but if you are needing to keep on a budget, the quality of everything is great for the price you are paying, very reasonable!!!

Jerry

Assisted Living

Family/friend

February 21, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Would recommend for someone on a tight budget

The staff were always helpful and approachable. The facility where my brother lived was the oldest section and therefore less expensive but it was adequate for him and anyone who was tight on funds.

Anonymous

Assisted Living

Family/friend

January 21, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Would recommend

For the price, they are good. Unfortunately my mom wasn't there long enough to experience everything. My dad took her out but not because of Ginter Hall....it was all him. I can't judge the food but everything else is a 5.

Anonymous

Assisted Living

Family/friend

December 18, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Ginter Hall Assisted Living and Memory Care

MY wife was at Ginter Hall South from [date removed] to [date removed]. As indicated above, my wife was well taken care of. The staff was friendly from day one. During her staff the staff was very attentive to her and checked in on her throughout the day. They contacted me if there was a cause to do so. They offered to have physical and occupation therapy services if we wanted to have it. But, in my wife's condition, she was not able to participate in those activities. Though my wife was not able to participate in the activities offered at Ginter Hall South, other residents were observed involved. Ginter Hall South is an excellent place to consider for assisted living because of services offered and value for cost.

Anonymous

Memory Care

Family/friend

October 23, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Our experience

We had a negative experience with Ginter Hall Assisted Living and Memory Care. We would not recommend them to other families, you truly do pay for what you get.

Anonymous

Assisted Living

Family/friend

October 17, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
4.0
Activities
2.0
Staff
4.0
Meals & Dining
4.0

Our families experience

The one thing I liked was it was convenient for me and my brother, I feel like they were short staffed most of the time when he was there

VJ

Assisted Living

Family/friend

September 25, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Ginter Hall Assisted Living and Memory Care

[names removed] were amazing to start. Next was the diversity of the residents. Great leadership & clean friendly place

Michael T

Assisted Living

Family/friend

August 29, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly Recommended

It's an individual owned patient friendly facility. I would absolutely recommend Ginter Hall to others looking.

Marsha H

Memory Care

Toured community

June 25, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Family owned facility perfect for our family member

We placed our loved one in memory care March of this year. The rooms are spacious and sunny, the care staff is very considerate, and the office staff is first rate, especially [name removed], the tour director. This is a small, family owned facility and it feels like it. Communication between patients, families and staff is very easy which is critical. Some other places are larger and fancier, but our family didn’t need that. I highly recommend Ginter Hall South

Kim

Memory Care

Family/friend

June 25, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

the nicest and most caring staff you could ever find!

If we could give them a 10 we would! Ginter Hall South turned out to be the best place. My aunt was in two other places and the people at Ginter Hall South are truly some of the nicest people I've ever met. It's not the fanciest place but in the end that doesn't mean a thing if there's fancy hallways and pictures on the walls. What means everything is how they treat your loved one. And I can tell you that Ginter Hall has the kindest people ever! And also just to let you know, my aunt just passed away last week. And it was very peaceful. The process was wonderful and part of that was again because of the people at Ginter Hall.

Anonymous

Memory Care

Family/friend

May 21, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our Experience

My loved one was previously a resident at Ginter Hall Assisted Living and Memory Care and most everything was great at this facility. The only thing that we had an issue with was communication between the night staff and the day staff. That was an issue, but it was a small thing and only a couple of people.

Anonymous

Assisted Living

Family/friend

February 9, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Terrible Experience

Do not send your love ones there The administration was very rude and inconsiderate I picked this community because it was closer to my job . My mom was soiled majority of the time she didn't receive weekly showers.The residents were left unattended in the unit often without any supervision.

Janet

Assisted Living

Family/friend

January 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

A Caring Community.

Staff and many residents are welcoming. Environment is clean, comfortable, welcoming. My brother and I visited. He has spent a 2 week respite there in November. And he started attending day respite in December and goes every weekday. The facility is consistently neat, clean, orderly, and welcoming. Facility, Nursing Directors, and Arts & Crafts Director are all consistently professional and warm. They have helped my brother find a meaningful role and purpose at this facility. This makes a huge difference for him. He is able to feel like his time there matters to the people he interacts with. Leadership and staff are very resident- focused and provide consistently high quality care. Food is good and consistently well prepared. Yes, I would recommend Ginter Hall South.

MT

Assisted Living

Family/friend

October 26, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Ginter Hall Assisted Living & Memory Care

I'd say go by there and visit the staff and tour. Listen and hear what they are saying. Realize they are family owned and established for a while. Cost effective. I picked this community because of the affordability and they really reached out genuinely cared.

Anonymous

Assisted Living

Family/friend

September 19, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
3.0
Activities
1.0
Staff
2.0
Meals & Dining
3.0

Review for Ginter Hall Assisted Living & Memory Care

There are no activities, and keep checking on your love ones cause some folk just don't give a damn. We picked this community because of the money/cost.

Anonymous

Assisted Living

Toured community

August 4, 2023

3.0 out of 5 stars
Verified Review

Summer 2023

Ancient facility. The activity bus has been vandalized (catalytic converter stolen)...Plus the activity bus can't accommodate wheelchairs. Totally unacceptable for a nursing home/assisted living facility!If a resident needs assistance bathing, unable to assist utilizing the bathroom located inside the room... They have a room designated for showering assistance...The tiled area is much larger than normal (very nice)...However transporting a resident to that room seems awkward at best...

Anonymous

Assisted Living

Toured community

June 14, 2023

5.0 out of 5 stars
Verified Review

Our tour of Ginter Hall

We toured Ginter Hall Assisted Living and Memory Care when searching for a facility for our loved one. This facility was great! The atmosphere and our tour guide were very good. The cleanliness and friendliness were great. It came down to location and cost for us.

Ginter Hall Assisted Living and Memory Care

Neighborhoods

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Map of the neighborhood around Ginter Hall Assisted Living and Memory Care

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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