The Crossroads at Bon Air

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The Crossroads at Bon Air

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","reviewContent":"Stay engaged, the squeaky wheel gets the grease in terms of care. My brother spent 6-7 months on the memory care floor. Great staff but not a great place to be. He is now placed in a private home on DD Community Living waivers and is doing much better. He moved three times in that short span as they try to create spaces to accommodate more patients.","reviewerDisplayName":"R. U","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"General","reviewContent":"This place is very nice, generally.\nThe food is awful and is a major complaint. Menu and attentive selections are just terrible. Many times the food is just inedible.\nVery poor offerings to the elderly residents.","reviewerDisplayName":"Anonymous","experienceTypeId":3,"experienceTypeName":"I live or lived in this community"},{"reviewTitle":"Review for The Crossroads at Bon Air","reviewContent":"It's very clean and the staff is very friendly. Seems like walking into a upscale hotel.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Pleased with Experience","reviewContent":"The facility is dated compared to the newer facilities. Wish it had a movie room. Hard to evaluate the staff as we interact with them a lot less than the last place. Neither the last place nor this place are great at cleaning. When we consider that the Crossings is $[removed] less per month than Anthology - for the same level of care and service - less the new facility - this is a much better situation.\n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Our Family's experience ","reviewContent":"The list of activities was very good however we had no first hand experience because my Aunt's health failed dramatically right as she moved in and she did not participate in any activities. \n\nThe Cross Roads is a very nice community. Unfortunately my Aunt's health failed and she did not get to spend much time there before she passed away. \n\nThe Director of sales is great; as is the nursing supervisor. I did not care for the business manager. I felt she was dismissive & abrupt; especially compared to how cooperative & caring other Admin staff was.\n\nThe care staff was very kind & conscientious. My only complaint is the care team appears understaffed on weekends; my Aunt's level of care was better during the week than on weekends.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Overall, a great facility for the money!","reviewContent":"Communication is definitely something this facility needs to work on! Several high level staff seem to prefer to \"drop the ball.\" But stay persistent and be your loved ones advocate! Overall, this is still the best place for my mom! ","reviewerDisplayName":"Vicki","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Thrilled and Gratified","reviewContent":"My loved one is currently a resident at The Crossroads at Bon Air and everything has been great for her at this facility. One thought/suggestion I have: how are the activities and outings planned? I would recommend The Crossroads at Bon Air to others. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Nice place, visit often!","reviewContent":"If you are on site, the staff is very responsive. If not, then the requests for information from them is very slow, if at all. This would include the business office and floor staff. The housekeeping is okay, but we have had to request services that we thought should have been done and make follow-up calls to get them done and still there was no communication to let us know if they had indeed been accomplished. You are on your own moving in. The facility is a nice one, but I have nothing to compare it to for the most part. I recommend giving it a look, after that it is to each his own. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for The Crossroads at Bon Air","reviewContent":"I would definitely recommend them to anyone looking for a place. Expensive but pretty comparable to others in the area and the facility seemed more open and comfortable than the couple of others we visited and [name removed] was so helpful and knowledgeable when she showed us around that it seemed like a good place. ","reviewerDisplayName":"Sandra ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Heritage Senior Living, LLC.","slug":"heritage-senior-living-llc-605","averageReviewScoreDisplay":9,"communityCount":21,"reviewCount":1687}},"communityName":"The Crossroads at Bon Air","leadgenCompleted":false}

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9100 Bon Air Crossings Dr, Richmond, VA 23235

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<p>A bright and airy atmosphere suits this vibrant senior living community — from the grand piano ideally situated in the open two-story atrium to the inviting country kitchen. The Crossings at Bon Air, managed by Heritage Senior Living, LLC, offers independent and assisted living as well as memory care to seniors in Richmond, Virginia. With different levels of care readily available, residents here can remain in their familiar surroundings even if their care needs ever change. The Crossings at Bon Air also offers fitness classes focused on improving balance and mobility through Genesis Rehabilitation.</p> <p>Located in a quiet suburban area, The Crossings at Bon Air allows one to appreciate Virginia’s natural beauty. One can also find conveniently located shopping and dining options, plus parks and golf courses just a few minutes away. Downtown Richmond, just 15 minutes away, offers a variety of shopping and entertainment, including the scenic canal walk, historic homes, and museums.</p> <p><a href="https://www.dss.virginia.gov/facility/search/alf.cgi?rm=Details;ID=41321;search_keywords_name=The%20Crossings%20at%20Bon%20Air">The Crossings at Bon Air Inspection Reports</a></p> <h3>Related Articles</h3> <p><a href="https://www.aplaceformom.com/assisted-living">Your Complete Guide to Assisted Living</a></p> <p><a href="https://www.aplaceformom.com/independent-living">Your Complete Guide to Independent Living</a></p> <p><a href="https://www.aplaceformom.com/caregiver-resources/articles/dementia-behaviors/https://www.aplaceformom.com/caregiver-resources/articles/dementia-behaviors/">Dealing With Dementia Behaviors: Tips for Understanding and Coping</a></p>

<p>A bright and airy atmosphere suits this vibrant senior living community — from the grand piano ideally situated in the open two-story atrium to the inviting country kitchen. The Crossings at Bon Air, managed by Heritage Senior Living, LLC, offers independent and assisted living as well as memory care to seniors in Richmond, Virginia. With different levels of care readily available, residents here can remain in their familiar surroundings even if their care needs ever change. The Crossings at Bon Air also offers fitness classes focused on improving balance and mobility through Genesis Rehabilitation.</p> <p>Located in a quiet suburban area, The Crossings at Bon Air allows one to appreciate Virginia’s natural beauty. One can also find conveniently located shopping and dining options, plus parks and golf courses just a few minutes away. Downtown Richmond, just 15 minutes away, offers a variety of shopping and entertainment, including the scenic canal walk, historic homes, and museums.</p> <p><a href="https://www.dss.virginia.gov/facility/search/alf.cgi?rm=Details;ID=41321;search_keywords_name=The%20Crossings%20at%20Bon%20Air">The Crossings at Bon Air Inspection Reports</a></p> <h3>Related Articles</h3> <p><a href="https://www.aplaceformom.com/assisted-living">Your Complete Guide to Assisted Living</a></p> <p><a href="https://www.aplaceformom.com/independent-living">Your Complete Guide to Independent Living</a></p> <p><a href="https://www.aplaceformom.com/caregiver-resources/articles/dementia-behaviors/https://www.aplaceformom.com/caregiver-resources/articles/dementia-behaviors/">Dealing With Dementia Behaviors: Tips for Understanding and Coping</a></p>

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