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Golden Heart Senior Care - Austin West

10298 Brangus Rd, Austin, TX 78738

For services offered:
(866) 374-4058
3.9
Review score
10 reviews
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Golden Heart Senior Care - Austin West
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Golden Heart Senior Care - Austin West
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Richard M

Resident/client

5.0 out of 5 stars

Highly Recommend Golden Heart Senior Care

Golden Heart Senior Care has been a game changer for our family! The owners [name removed] and [name removed] have helped in so many ways. We have been using some other agencies here in Austin, what a disappointment! Always another caregiver every other week....inexperienced and unreliable. From the beginning we have had the same caregiver, and if she's ill or needs a day off, we get the owner - [name removed]! She is a nurse and is very knowledgeable. We absolutely highly recommend Golden Heart Senior Care!

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Golden Heart Senior Care - Austin West

Senior living options offered

  • Home Care

Golden Heart Senior Care - Austin West

Pricing

Total costs depend on select services and the level of care needed

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Reviews

for Golden Heart Senior Care - Austin West

3.9 out of 5 stars
10 reviewsWrite a review
Overall Experience
3.9
Friendliness
4.4
Care Services
3.9
Value for Cost
4.1

Filters

1-10 of 10 reviews

Last Updated: 6/3/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Richard M

Home Care

Resident/client

June 3, 2025

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Highly Recommend Golden Heart Senior Care

Golden Heart Senior Care has been a game changer for our family! The owners [name removed] and [name removed] have helped in so many ways. We have been using some other agencies here in Austin, what a disappointment! Always another caregiver every other week....inexperienced and unreliable. From the beginning we have had the same caregiver, and if she's ill or needs a day off, we get the owner - [name removed]! She is a nurse and is very knowledgeable. We absolutely highly recommend Golden Heart Senior Care!

Sierra O

Home Care

Resident/client

May 31, 2025

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

High Quality Care

Our family highly recommends Golden Heart Senior Care in Austin! We interviewed over 10 companies in Austin, but only this company had the quality care that our family needed in this stressful time. We have had only 2 caregivers with my parents who have been a blessing, provided by Golden Heart. They are reliable, caring and very knowledgeable in helping with our parents needs. The owner, [name removed] is a nurse who visits regularly and communicates effectively with all our family members! We will never use another company again!

Susan W

Home Care

Resident/client

May 16, 2025

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Golden Heart Austin West is a great company.

My family has never had such good care from any Agency in Austin! The owner who is a nurse provided us with a very well trained caregiver, who has been a wonderful part of our family team to care for our parents. Professional, caring and amazing care. I highly recommend hiring Golden Heart! We tried so many other agencies here in Austin. They sent young inexperienced caregivers — a new one daily who were late, no shows. The owner is amazing and visits regularly to ensure our patents safety. We love the team!

Anonymous

Home Care

Resident/client

April 9, 2025

1.0 out of 5 stars
Verified Review
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0

Would not recommend

She should not even be allowed to stay in business. It is a horrible operation. She sent a woman to see that I didn't fall:. She was blind in one eye, deaf in one ear and had vertigo so bad I had to help her.. I asked why [name removed] hired her when she obviously wasn't able to care for me and she replied that [name removed] nor her husband asked her one question about her health..

Jean K

Home Care

Resident/client

September 11, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Great Company In Time Of Need!

Golden Heart Senior Care in Driftwood, TX is a wonderful company to work with. We have tried other companies in Austin, but none compare to the professionalism and caring from [name removed]and her staff. We have had the same caregiver for 4 years now caring for mom who is a handful. She has several doctor visits a week and can be moody, but [name removed]provided us with tools to help deal with her and frequently stops in to check on her caregiver and mom. We will never use another company, as many send several unqualified caregivers who are unprofessional and poorly trained. We highly recommend this company and are grateful for their caring and support!

Glenda N

Home Care

Resident/client

May 23, 2024

1.0 out of 5 stars
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0

Glad It’s over

I had never been exposed to a Caregivers Service, and was totally unprepared for the total invasion of privacy. I did have one who was good and she understood how difficult the whole thing was for me. We were able to work out an arrangement that we both could live with, and for that I am extremely thankful. Over all, this was the very worst experience of my entire life.

Mrs. B

Home Care

Resident/client

February 5, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Amazing care in time of crises!

Golden Heart in Austin is the best home-care agency we have used here in Texas! Amazing staff and the owner who is a nurse, goes above and beyond to help. We are current clients and will never use another company! We have had the same caregiver who is very professional and caring. Other agencies send a revolving door of young in-experienced non-English speaking caregivers. Very confusing for dad. We are glad we found Golden Heart! We highly recommend their services!

Anonymous

Home Care

Family/friend

January 19, 2024

3.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
2.0

Short term stay

I dont think I would leave an elderly family member there. We made it work and we were there daily. The staff was friendly but unfortunately, they were understaffed most days. We met an amazing PT, OT and great people there. I would recommend if they, fix the staffing nu,bers and food.

Ashton S

Home Care

Resident/client

October 22, 2023

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Amazing care in time of need!

I would definitely recommend blue water hospice. My grandfather was under their care and the staff did an extraordinary job in tending to the needs of my family. The staff made us feel so comfortable and made this time bearable. I am very thankful for this program and the people that are apart of it.

Elaine

Home Care

Family/friend

March 28, 2022

4.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0

Gentle Company in a time of criiss.

The staff were lovely to work with.

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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