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402 Lakeview Road, Winter Garden, FL 34787
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Peggy Elaine Ballenger
-
Resident/client
5.0
Proud of the Pond
I love living at Golden Pond, I’ve been here almost 3 years. My Mother is here she is 96 and she thanks God every night for the Pond since 2014. My Sister-In Law’s Mother lives here since 2015. It is home for us and we feel loved and taken care of at the Pond. In my opinion the food is good [name removed] the Chef is always open to new ideas. The med techs are attentive and know there residents. As always there are always those who complain about everything but remember these are Senior Residents and you’re not going to please everyone. [Names removed] are always ready to listen and do their best to satisfy your every need and I thank them for that.
[Name removed]
About the facility Golden Pond
Golden Pond in Winter Garden, FL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Memory Care
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Amenities at Golden Pond
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- Medication Management
- High Acuity Care
- Non-Ambulatory Care
- Incontinence Care
- Diabetic Care
Meals & Dining
- Vegetarian
- Guest Meals
- Meals Provided
- Restaurant Style Dining
Room Amenities
- Ground Floor Units
- Kitchenette
- Wheelchair Accessible Showers
- Wi-Fi/high-speed internet
- Air Conditioned
- Respite or Short Term Stays Offered
Community Amenities
On-site dining options
- Café or Bistro
Transportation & parking
- Resident Parking Available
- Transportation at Cost
- Uncovered Parking
Pets
- Dogs Allowed
- Cats Allowed
Common areas
- Indoor Common Areas
- Beauty Salon
- Outdoor Common Areas
- TV Lounge
- Outside Patio
Recreational areas
- Raised Garden Beds
- Piano or Organ
Services
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- Spanish
- English
Activities
- Happy Hour
- Day Trips and Outings
- Holiday Parties
- Wii Bowling
- BBQs or Picnics
- Yoga / Chair Yoga
- Devotional Activities Offsite
- Art Classes
- Community Service Programs
- Trivia Games
- Educational Speakers / Life Long Learning
- Birthday Parties
- Live Dance or Theater Performances
- Gardening Club
- Forever Fit
- Live Well Programs
- Stretching Classes
- Brain fitness / Dakim
- Reminiscence Programs
- Pet-focused Programs
- Devotional Activities On-Site
- Live Musical Performances
- Activities Off-site
- Activities On-site
- Dances
Compare
Golden Pond
402 Lakeview Road, Winter Garden, FL 34787
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Review score not available
9.7
Review score
15 reviews
9.7
Review score
15 reviews
5 star
86%
4 star
7%
3 star
7%
2 star
0%
1 star
0%
9.5
Review score
19 reviews
9.5
Review score
19 reviews
5 star
74%
4 star
21%
3 star
0%
2 star
0%
1 star
5%
9.5
Review score
66 reviews
9.5
Review score
66 reviews
5 star
63%
4 star
21%
3 star
11%
2 star
2%
1 star
3%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
Veteran & Employee Discounts
Provides discounts to veterans, teachers and employees of certain companies.
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Reviews
for Golden Pond
23 reviews
Write a reviewA Place for Mom has scored Golden Pond with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Golden Pond has 23 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.3
Friendliness
4.5
Care Services
4.3
Staff
Meals & Dining
Activities
4.3
Value for Cost
4.3
A Place for Mom has scored Golden Pond with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Golden Pond has 23 reviews with an average "overall experience" of 4.3 out of 5.
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Verified Review
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1-20 of 23 reviews
Peggy Elaine Ballenger
Memory Care
March 29, 2020
Very Safe Place
I want to thank the Administrator and the staff for a job well done. We are totally protected from this virus. So many steps are taken before anyone comes into the facility including staff. Our new Director Mr. [name removed] has done a wonderful job in keeping residents safe. Not only an I a resident but my Mother of 96 is here, as well as my Sister-in-Law’s Mother 97 is also at the Golden Pond. Thank you Mr. [name removed] and your Staff for giving us a safe place in this facility.
[Name removed]
Peggy Elaine Ballenger - Resident/client
Memory Care
February 13, 2020
Proud of the Pond
I love living at Golden Pond, I’ve been here almost 3 years. My Mother is here she is 96 and she thanks God every night for the Pond since 2014. My Sister-In Law’s Mother lives here since 2015. It is home for us and we feel loved and taken care of at the Pond. In my opinion the food is good [name removed] the Chef is always open to new ideas. The med techs are attentive and know there residents. As always there are always those who complain about everything but remember these are Senior Residents and you’re not going to please everyone. [Names removed] are always ready to listen and do their best to satisfy your every need and I thank them for that.
[Name removed]
Michelle Roberts - Family/friend
Memory Care
December 11, 2018
Great care!!!
The CNAs do the very best they can. They work very hard and are very friendly to the residents and the families. The only reason I gave 4 stars for cleanliness is that there is no attention to detail. At first glance everything is great but the attention to the little details is lacking. But, they are so busy that it isn't their fault. My mom is treated with care and compassion which to me is more important than if her clothes are all hung up properly. I highly recommend Golden Pond Reflections for memory care.
Mabel Perry - Family/friend
Memory Care
September 12, 2018
God’s blessings
My name is [name removed] I have been at the Golden Pond since December of 2013. I thank God ever night for the Pond and their staff. I’m 94 years old and I love sitting on my patio, everybody has one. My favorite activity is bingo, I’m not able to do everything they offer because of my sight. The staff is wonderful every shift knows me and comes to my room to just say hello I love them all. They are always there to assist me with whatever I need. My neighbor is 102 and I love her, well we are just a big family and I love them all. I can’t go on the trips they have but that’s ok. I love getting my hair fixed every Tuesday morning, that is something I never did before I came here. My 3 children are very close so that’s a good thing too. I can’t say enough good things about the Golden Pond and I hope I can stay here for the rest of my life. I’m kinda like the in-house welcome wagon I want to help the new residents to adjust being here. There are so many good things I just can’t name them all but I can honestly say there is nothing bad about being here. It is truly a wonderful place.
Peggy Elaine Ballenger - Family/friend
Memory Care
September 12, 2018
Outstanding place to live
My name is [name removed] and I have been a resident for a year and a half. As a resident I am very happy here at the Pond. The staff is wonderful, I could not ask for any better treatment. This is my home but it feels more like a resort and it is beautiful. The menu is prepared by a nutritionist so I get a well balanced diet and it is good. There is a Nurse on duty 24/7 and the med techs are always ready to assist me in any way necessary. It is a family environment because you learn to know everyone through the activities they have planned everyday. We go on trips every week whether its to the thrift store, the grocery store, drug store or to the ice cream shop in Winter Garden, you just sign up and we are taken on the bus. Honestly I can’t think of one negative thing to say, which is unusual. I don’t have to do a thing, everything is done for me and that suits me just fine.
Anonymous - Family/friend
Memory Care
July 25, 2018
Thank you Golden Pond for taking care of my wife.
I was reluctant to have my wife leave our home. I was not able to give her the care she deserved any more. I was concerned for her being cared for the way I wanted her to be. My concerns were set at ease once I met the nurses and CNAs. Their caring and compassion is on view daily.I get updates on her when I visit. They have activities to keep the residents engaged. Since this is a memory care unit, there is structured activities to their abilities. The nurses and CNAs greet the residents by name when they are taking care of them and when they enter the room at shift change. The Executive Director and Business Director are accessible. Some residents require more care than others and the nurses and CNAs show no change in attitude of care. I am thankful for Golden Pond and am comfortable about leaving her in good hands after a visit.
Barbura franklin - Toured community
Memory Care
June 1, 2018
I must say this place has excellent customer service attended me in a very professional manner i got a grand tour around all buildings im very impressed how clean all the buildings are and from the time i came in there was a rich fresh smell they do an amazing job keeping the place very well maintained all staff greated me and i also got to see the residents having great time during a live show with music and there memory care was very clean as well and they had activities going on with the residents as well i can tell they keep them happy and very busy i highly recommend this place to take care of my parents because of everything i experienced while i was there and ive had visited many places before coming here and by far i can say it was one of the cleanest most proffesional assistant living i have been to.
Peggy Ballenger - Family/friend
Memory Care
April 12, 2018
Outstanding
[name removed], I have been here a year now. I am as happy as the day I moved in. The staff is adorable I love them all, they are very caring. The food is good to me and if I want something special they fix it for me. I am very happy here, my Mother is 93 she lives here as well, she thanks God every night for the Golden Pond.
Anonymous - Family/friend
Memory Care
September 18, 2017
Settling in quite nicely
My mom is settling in nicely, she really likes her room and she is even started to take part in the activities which was a nice surprise to me. Mom enjoys going to the dining room where she can visit with the other residents and she even likes the food. The community is very nice, clean, bright and has a nice courtyard where the residents can go and visit
Elaine Ballenger - Resident/client
Memory Care
May 1, 2017
Perfect place
I have been here one month, I love it here. I continue to have WOW moments. The Staff is wonderful, the food is very good. My overall experience is great. I highly recommend this facility to anyone. I'm home.
Anonymous - Toured community
Memory Care
February 7, 2017
I took a tour!!
When I toured the Golden Pond Communities, I thought it was a very good place. It was clean and everyone was very friendly. The tour guide was prepared to take me on the tour when I got there, but I found a place that fits my mother's needs better.
Ronald Martin - Family/friend
Memory Care
February 1, 2017
a reasonable place for Mom
Food service not very appetizing, food area floors not kept clean, staff friendly and helpful, lots of volunteers help with the activities and entertainment,
The staff provides a good safe environment that insures the residents get their medications on time.
Good quality medical attention and physical therapy is provided.
Anonymous - Family/friend
Memory Care
June 29, 2016
I would recommend Golden Pond!!!
The staff at this community are friendly and attentive. The only thing my dad thinks is that they are a little understaffed. He is satisfied with the food and he has started to participate in some of the activities. The community is kept clean.
daughter - Family/friend
Memory Care
March 3, 2016
Management Issues
My mom has been here for two years. This organization cannot keep management staff and it is frustrating. We are now on our fourth administrator, fifth director of nursing (who I think is an LPN, even though when we signed up it was advertised as an RN on site) and the third activities director. The housecleaning staff changes just as frequently so you never know who is going to be in the room. The ONLY bright spot is that her aides have been consistent and are wonderful and caring. The facility is clean and well cared for. The food is okay but not great. The head chef has also changed repeatedly. Fortunately, her doctor visits her at the facility and I can coordinate medical care through his office which has been wonderful.
Anonymous - Family/friend
Memory Care
February 14, 2016
This facility is in a serious state, undergoing numerous state investigations. It is not a place where the health and safety of your loved one can be entrusted.
R. Mills - Family/friend
Memory Care
March 3, 2015
Worth Consideration
My mother with mild to moderate Alzheimer's is there. She needs help with a medical device attachment, also. She has, on several occasions, gotten the pouch detached from her body causing bodily fluids to spill. I had a problem with the staff maintaining the correct adhesive for her. They have the information for the devices; I pay extra for them to order and maintain them for her.
The facility is very pretty; the grounds are well-maintained. The inside of the individual buildings is quaint; nothing fancy. There are animals for the residents to care for and look at, there is a pool table, and a big screen TV with a couple couches. I know there is a bingo game regularly. I don't think there are many chances for the residents to get out among each other; at least not from what I see.
I think the staff should get the residents outside more often for exercise and to get them out of the rooms. Maybe they do already, and I just don't see it or my mother may not remember.
The rooms are rather small, but not too tiny. There is good closet space. The bathroom is nice and of good size.
The food seems to be mostly pretty good. My mom can be rather finicky; she sometimes says it's no good. I am allowed to bring her in outside food, and I do.
The value of Golden Pond is very good. I checked about a dozen facilities before deciding on there. For the money, the facilities are among the best, and the location was the most convenient for me. The manager, Allison Dion, was very pleasant and helpful to me.
Overall, I would recommend someone looking for a facility to give them a look.
Anonymous - Family/friend
Memory Care
February 5, 2015
This place is divine. The Memory Care Unit is excellent, all the nurses are on top of the care of the patients, the doctors make regular weekly visits and are usually the same people. The selling point was the fact that the Memory Care Unit is well built with all patients having access to outside courtyard, directly from their rooms so that they are able to get fresh air when they wanted. I highly recommended this property it was well worth the monthly cost.
Anonymous - Family/friend
Memory Care
December 10, 2014
incredibly friendly
The staff there is incredibly friendly, which was one of the major things that initially drew us in to Golden Pond Communities.
The atmosphere is very helpful and welcoming, more so than the other places that we did visit. Mom is having a somewhat hard time adjusting, but they are trying to help her as much as they possibly can. It's an adjustment process, for sure. We have had very good response when we've had a question, etc.
It's been a very good experience and I would highly recommend Golden Pond Communities.
Loved one - Family/friend
Memory Care
February 5, 2014
Very friendly and welcoming staff
My loved one was not here for long, but I felt like they did a great job in the short time that they had. It was a nice looking, well kept, and clean facility. All of the staff were incredibly friendly and welcoming. The director came in on one of her days off to be able to meet my loved one on her move-in day.
family - Toured community
Memory Care
January 2, 2014
They were only a four because of the staff members being so great.
They were too broken up they had separate buildings. It was dark, it was ok but for an elderly person that gets confused or has to move around, and can't it was complicated for them, and I felt like they would get lost in there. It was clean and the people were friendly and were ready to make a deal. They were only a four because of the staff members being so great.
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Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Florida regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Florida regulations for Assisted Living.
Frequently Asked Questions about Golden Pond
Golden Pond offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
Call (407) 654-7217 to reach a resident at Golden Pond.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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