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Grand Emerald Place

4010 S. Ironwood Drive, South Bend, IN 46614

For more information about senior living options:
(866) 374-4058
7.0
Review score
56 reviews
Add review
7.0
Review score
56 reviews
  • 5 star
    57%
  • 4 star
    34%
  • 3 star
    5%
  • 2 star
    0%
  • 1 star
    4%
See all reviews
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Grand Emerald Place
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Grand Emerald Place community exterior
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street view of Grand Emerald Place

Anonymous

Child of resident/client

4.0 out of 5 stars

Our Experience

My loved one is a resident at Grand Emerald Place and things have been good overall. However, some of the nurses are not as friendly as others. It depends on day shift and night shift, both are ruder and some are just not friendly. Also, I personally would never eat the food there. It all looks the same and it's never a balance meal no veggies and they use a half of a banana as dessert or like 5 grapes. Weird. The activity director is great. It's too bad they don't have temp work or volunteers on weekends to help keep them active. I think the money that is paid should come with more interaction with higher up. If we find a water leak it shouldn't take 2 weeks to fix it. My mom is a different circumstance with her memory. I just think better communication would help between us and management.

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Grand Emerald Place

Grand Emerald Place, an Enlivant community, is a sprawling assisted living community situated near St. Joseph River in the heart of South Bend, Indiana. Residents here are catered to day in and day out as they’re provided with a full range of activities and amenities, a thoughtful dining program, clinical oversight from a full-time registered nurse, and comfortably modern private living areas. Staff are trained to monitor and provide needed personal care, which includes supportive services like bathing, meal preparation, and housekeeping. While residents are being closely cared for, they’re also given the opportunity to form lasting companionships by connecting in community common areas like the fireside lounge, outdoor patio, and on-site barber shop!

Founded in 1981, Enlivant is a recognized senior living organization committed to creating a supportive, stimulating environment that helps residents thrive in mind, body, and spirit. With more than 200 communities across the United States, Enlivant provides personalized, quality care and builds meaningful relationships that foster a sense of comfort and belonging. Schedule a visit today to see how you or your loved one can thrive at an Enlivant community.

Care Types Offered

Grand Emerald Place is a residential care facility, which in the state of Indiana is a...

Senior living options offered

  • Assisted Living


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Reviews

for Grand Emerald Place

7 out of 10
Review Score56 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.4
Friendliness
4.5
Care Services
4.4
Staff
4.5
Meals & Dining
3.7
Activities
4.4
Value for Cost
4.4

A Place for Mom has scored Grand Emerald Place with 7 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Grand Emerald Place has 56 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 56 reviews

Last Updated: 4/2/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

April 2, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Care Services
4.0
Staff
3.0
Meals & Dining
2.0

Our Experience

My loved one is a resident at Grand Emerald Place and things have been good overall. However, some of the nurses are not as friendly as others. It depends on day shift and night shift, both are ruder and some are just not friendly. Also, I personally would never eat the food there. It all looks the same and it's never a balance meal no veggies and they use a half of a banana as dessert or like 5 grapes. Weird. The activity director is great. It's too bad they don't have temp work or volunteers on weekends to help keep them active. I think the money that is paid should come with more interaction with higher up. If we find a water leak it shouldn't take 2 weeks to fix it. My mom is a different circumstance with her memory. I just think better communication would help between us and management.

Anonymous

Assisted Living

Family/friend

March 17, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
3.0
Meals & Dining
2.0

So far so good

So far so good at this facility. I would recommend this facility to family and friends.

NF

Assisted Living

Family/friend

May 25, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

Pretty Nice

I appreciate how friendly everybody is. Most of the time the care is okay. Getting my loved one to keep the fall detector lanyard on her neck has been a challenge, but that's not on them. They have a back patio, and I think they're going to be having a garden. And the inside is pretty nice.

Candace

Assisted Living

Toured community

March 10, 2022

4.5 out of 5 stars
Verified Review

My Tour Experience at Grand Emerald Place

The was a nice community and our 2nd choice. This community was too big for my loved one.

anonymous

Assisted Living

Toured community

March 3, 2022

5.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and we were so impressed with the staff that greeted us and showed us around. It was a high top contender, but there was just a few more extra amenities that another community had that this one did not. Other than that it was a great experience.

Mike

Assisted Living

Family/friend

February 15, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.5
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

It's Pretty Decent

I would recommend the community to others to other's for their loved ones. Overall we are happy with our experience here. This is a smaller community and allows the staff to get to know the residents on a personal level. Everyone is friendly. There have been times the community hasn't been able to accommodate the dietary restrictions of my loved one.

anonymous

Assisted Living

Family/friend

November 2, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Mom is happy

We chose Grand Emerald place because they were the most friendly and they had the most homey feel. The staff here are very caring towards the residents and always want to make sure everyone is happy and well taken care of. I would recommend to others looking.

Bruce S

Assisted Living

Family/friend

August 6, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

The community has a full-time nurse their Mon-Fri and has other medical professions available also. The staff has family in the facility also, I also would recommend this community to others based on my experience.

anonymous

Assisted Living

Toured community

July 26, 2021

4.0 out of 5 stars
Verified Review

My review of Grand Emerald Place (Enlivant)

We were able to do an in person tour twice, the first time there were not covid restrictions so we were able to see the residents out and about. The second time had restrictions and they were actually in a bit of a lock down so we did not get to see the resident. We did however get to see two different model rooms and walk through the different facilities they had. It is a very nice place, but it was just not the right place for our loved one. With her dementia to get to the dining room she would of had to gone from her room to the elevator, downstairs and to the dining room. We were worried she would get lost, and we did not know if someone would accompany her. Also right by the elevator was a stairwell, which also made us afraid if we didn't choose the elevator that she would get lost in the stairwell or even fall.

Jim W

Assisted Living

Family/friend

June 4, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Great Place to Put Your Loved One to Be Safe and Happy

It is a beautiful community. The staff take care of the residents, and are great here. They keep the residents busy with activities. They have brain teasers, games, bingo, corn hole, and more for the residents to choose from. The communication with the staff is great. They are responsive to changes and requests. They have a new director in place. My loved one really likes the food.

anonymous

Assisted Living

Family/friend

March 12, 2021

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.5

Great Smaller Community With a Home-Like Feel

We've found they've been very caring about best care possible in a smaller, individualized environment. We were thrilled that they had a good Covid protocol. It seems like Coivid-wise, they're in a good place. They're still offering activities. In the Fall they had a sing along with residents inside, and a couple of family members outside per resident, and they served hot chocolate and cookies. We observed the activities director coming in one-on-one offering crafting activities. The family has been able to go in a couple of times for visits, two of us at a time. We were pleased to see photos of our loved one around the Holidays where she was sitting next to other residents, wearing a little Christmas hat, and she was smiling and looked so happy. That made us feel so good. We love that the staff have fun with the residents, for example doing elf on the shelf. If there are care services they don't offer on-site, they were able to authorize off-site care for her. Once safe with Covid, they'll be offering more on-site services like haircutting, etc. When small issues have arisen, they have been in touch, and we've felt like we've worked through the issue together to a satisfactory result. There's only about 60 units here, with room for about 77 residents, and that really spoke volumes to us about the more direct attention our loved one has received. When our loved one needs something, they let us know right away. Whenever we've needed anything, they've bent over backwards to help.

AB

Assisted Living

Family/friend

March 11, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

a good place living

The community closes at 6 pm so you cant visit after 6. The community is good with communication between the staff and the family and they are always quick to call us if we have any questions. I would recommend this community to others

Anonymous

Assisted Living

Toured community

December 4, 2019

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Property is going through a renovation, staff seemed very friendly, but did not offer memory care and at this point would need to be part of the equation.

Anonymous

Assisted Living

Toured community

November 26, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

I talked with [name removed] and this community does not have a memory care option. But [name removed] said their Michigan City community has a dedicated memory care building and [names removed] will call me. Michigan City is too far away but a good memory care option is very important so I’m keeping the MC community on the plate!

randy Sheneman

Assisted Living

Family/friend

April 11, 2019

5.0 out of 5 stars
Cleanliness
3.5
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0

Mom is safe

The staff is very nice to my mother. I appreciate everything the staff does for her. It is a relief knowing my mom is safe.

Anonymous

Assisted Living

Family/friend

April 11, 2019

4.5 out of 5 stars
Cleanliness
3.5
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.5

Great Events, Great food

My father and stepmother were residents of Grand Emerald for a few years. They enjoyed the food immensely, we enjoyed the great parties and family events put on by the staff. The nurses were always on top of things. It is a great place!

Anonymous

Assisted Living

Family/friend

March 25, 2019

0.5 out of 5 stars
Verified Review
Cleanliness
0.5
Friendliness
3.0
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Don't go there

Food is terrible and portions are skimpy. Residents rarely if ever receive their choice from the pre-selected menu because there isn't enough, there weren't sufficient ingredients to make an item, or the cook was "off" and someone else is filling in. Consequently, meat is predominately "processed" and fruit/vegetables are either from a box or can. There is a shortage of staff so basic housekeeping of residents is random or non-existent.

Anonymous

Assisted Living

Toured community

October 19, 2018

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

The food was great, [name removed] and [name removed] were very understanding and addressed all my concerns. The entrance fee of $3000 is quite high. My only concern is smell, it smelled like a nursing home and one room we saw had it very strong.

Gina Grimes

Assisted Living

Toured community

December 4, 2017

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5

Grand Emerald Place-Great quality

Grand Emerald Place is a perfect place for seniors to live and enjoy life -I know the staff and management are truly committed to providing the best quality of life for their residents-they go above and beyond!

Anonymous

Assisted Living

Family/friend

September 26, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Very welcoming and caring

Grand Emerald Place is very friendly and caring. It is cost efficient with great care. The staff, as well as the residents, are so welcoming and caring. The food is very good and homemade. The residents genuinely care for each other and seem to have a lot of fun. We are so happy that we found Grand Emerald as a home for our mother.

Grand Emerald Place

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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