7001 Riverbrook Drive, Sugar Land, TX 77479
Anonymous
Spouse or partner of resident/client
Thankful - Grateful - Blessed!
New management is doing a very good job. Extremely kind and compassionate staff. Facilities are nicely refreshed. No level of care fee provides transparency and consistency.
Read all reviewsGreatwood at Sugar Land
With scenic lake views and a convenient location near I-69, Greatwood offers quality independent living and assisted living to seniors in Sugar Land, Texas. With an air of Southern charm, this modern community welcomes residents and visitors with lovely design and friendly staff members. Situated along the interstate, this community places important local resources and amenities at residents’ fingertips.
Abundant shopping and dining options are just a short drive from this cheerful community. The expansive Fort Bend County Libraries in Sugar Land offer free engaging and educational resources. Stop by the T.E. Harman Center to make connections and participate in community activities. Enjoy board games, bingo, fitness activities, or relax in the beverage bar with a cup of coffee. If you prefer sports, head to the nearby Greatwood Golf Club for a leisurely afternoon on the links with your friends. As always, you choose how to spend your valuable time at Greatwood.
Start your next chapter in a luxurious, resort-style community with engaging amenities. Staff is available 24 hours a day to provide personalized care, as well as assistance with housekeeping, maintenance, transportation, and laundry.
Tantalizing aromas invite residents to eat delicious, healthy meals in the elegant dining room. Follow dinner with...
Greatwood at Sugar Land
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Greatwood at Sugar Land with 8.2 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Greatwood at Sugar Land has 84 reviews with an average "overall experience" of 3.9 out of 5.
Anonymous
Assisted LivingFamily/friend
September 9, 2025
New management is doing a very good job. Extremely kind and compassionate staff. Facilities are nicely refreshed. No level of care fee provides transparency and consistency.
Anonymous
Assisted LivingFamily/friend
August 15, 2025
Not as nice as other facilities and more expensive. The lack of transparency from the staff I did not like at all
LC
Assisted LivingFamily/friend
June 3, 2025
He is very happy there and they are taking very good care of him. I would recommend
SUELEMA CLAIRE
Assisted LivingFamily/friend
April 26, 2025
This facility has been on steady decline since my mom had been there. In the past 2 years, they have gone through multiple staff changes, losing great people. My mom moved to the assisted living side in January, paying a huge increase. But we are paying for a service we don't get. It's unfortunate that this facility doesn't see the importance in having appropriate staffing to meet the needs of their residents. It takes longer than an hour for assistance and hiring her button multiple times. The caregivers are extremely nice not when you have 2 working with all the residents, it's not enough. They should provide adequate response times. I'm so tired the inadequacies to the point of filing state complaints. It's very sad to the huge decline. The was a great place.
Kimberly
Assisted LivingFamily/friend
March 3, 2025
I would give all these things a 5. We are very pleased and so is my sister in law. The staff is so nice and attentive. I call up there a lot and they always answer my questions and take care of any issues. And the food is great!!!!! We would absolutely recommend this community to other families.
Scott K
Independent LivingFamily/friend
December 15, 2024
[name removed] was very personable, professional and made the process very easy. She gave us a tour, presented options and promptly returned calls & messages. The facility was clean, updated and offered a variety of services to make the stay exactly what my parents need.
Ginny E
Assisted LivingFamily/friend
October 25, 2024
Overall experience-4. it was clean, the people were kind and mom felt loved and cared for, but the food was not great. Friendliness of staff 5. There was a fair bit of turnover and ownership changes, but each time the people were great. Quality of care 5. They loved mom and she felt well looked after. Meals. 2-3. Started out at two. Then the company changed hands and the food improved a great deal. Nonetheless, it wasn't so great. Sometimes they would run out of things. Some of the quality was mediocre. Activities. Mom didn't care about any of those so I really can't say. She wasn't really engaging in that sort of thing at that time. Unless you like bingo, the options were limited . Value for cost 5. They weren't the cheapest and they weren't the most expensive. If we had paid more, we might've had better food. The cost was definitely fair and we got good care. I visited places that cost the same or more that were much less desirable. One of the real pluses about Greatwood was the size of the rooms for the cost. Mom got two good sized rooms with a small kitchen wall. The floor plan was open and had enough room for a small table plus a desk in addition to the living room. This way she could keep a lot of her furniture and it felt more like her house. The bathroom was spacious and clean. She had two decent sized closets.
Anonymous
Assisted LivingFamily/friend
October 24, 2024
Mom is enjoying her apartment there and is involved in some of their activities. We picked this community because mom is close to both my brother, niece and myself.
Stacey
Assisted LivingResident/client
October 21, 2024
We were sold that the monthly “rate” was all inclusive and it would not increase as more care would be needed; well within 2 months additional fees started to be added and priced my dad out of what he could afford. The meals were less than desirable and the residents were required to circle the meal and when you are shaking I’m sure the service staff had to guess what was being chosen. There were 3 different cooks in the 2 & 1/2 months he was there. The direct told me I should not email her as she just forwards them to handles it and I should take more cards so I can email the correct person. I shouldn’t have to figure out who handles what and felt she should be aware of what was going on.
Anonymous
Assisted LivingFamily/friend
September 13, 2024
The day staff was wonderful. The night staff let my mom fall without checking on her for several hours. She laid on the floor for many hours. My brother found her in the early morning hours propped up in her bed but severely injured from her fall in the night. She was well and healthy on Friday and dead on Monday. NOT ONE GOOD RECOMMENDATION!
Anonymous
Assisted LivingFamily/friend
June 10, 2024
I would say to stay away from Greatwood. It was a very different place when we first put mom there but within months things started to change for the worse and they haven't gotten better.
Anonymous
Assisted LivingFamily/friend
March 15, 2024
The staff was generally pretty good. They know their patients and are good at engaging them. [name removed] did not like the food, but that's most likely due to low salt. She was so far gone at that point, I'm not sure she would have liked anything. She was only there 11 weeks before she died and 3 of them were in the hospital. Their cleaning staff was not very good, but in all fairness, [name removed] was a slob and had 2 cats she couldn't care for. I think the staff was kind of shocked and sad when she died.
Anonymous
Assisted LivingFamily/friend
January 23, 2024
My dad wasn't very happy he moved out after a month. He needed more care than what was being provided. His friend said they have a low staffing issue. I think it's good for independent living. I wouldn't want a loved one there for the end of life time frame.
Anonymous
Assisted LivingFamily/friend
January 4, 2024
Greatwood has been fantastic, very caring staff. Has gotten my dad to the best condition he's been in years. My mom had me write a letter for 30 day notice, but she has now retracted that desire. There is an additional cost of meals brought to room. My mom and dad don't participate in the activities, yet but my 16 year old had her grandmother play bingo with her and had fun and even won3 times! Upon entering into facility, they gave me a great deal including waving community cost
JK
Assisted LivingFamily/friend
October 25, 2023
Friendly. Attentive nurse. Attentive Med Tech. Care staff is thin. We picked this community, because it was the best price and location
Cyndie
Assisted LivingFamily/friend
July 10, 2023
It's been a great experience so far. It was perfectly located between family members and within a few minutes of her doctors. The initial visit was extremely informational and the staff seemed attentive and forthcoming.
Anonymous
Assisted LivingFamily/friend
June 29, 2023
I cannot even begin to explain how incredibly friendly the whole staff is at Greatwood at Sugar Land. I'm always greeted with a smile. The staff is so so friendly and always accommodating. The food is very good and both of my parents are so very happy. There are plenty of activities to keep your loved one occupied and the residents are very welcoming to new residents joining in. I'm so happy to have chosen this facility for my parents. I would definitely recommend this facility to others.
Anonymous
Assisted LivingFamily/friend
May 23, 2023
The people have been very patient and helpful with a challenging resident. The nursing staff has been really good. My loved one has some concerns with the cleaning service. But she expects them to do things like wash dishes and clean the cat box which are not on their list of things to do.
Thomas
Assisted LivingFamily/friend
March 13, 2023
I like that the staff were professional but also very down to earth and approachable. Like that the Independent and Assisted Living buildings were connected and shared a cafeteria. This means if your friend or spouse has to move to Assisted Living they still can have meals with their friend/family. Plus all meals have to meet stricter dietary requirements. The other facility my Mom lived in they had several friends move to Assisted Living and never got to see them again. I like the fact the cafeteria can be reached without going outside. Other places we looked at you had to walk outside some distance. I know that would have caused her to skip some meals. Yes I would recommend this place to others and I in fact have recommend it to several people.
Edna B
Assisted LivingFamily/friend
November 17, 2022
The community is chronically understaffed. The kitchen is unresponsive to resident dietary needs while in Assisted Living and Independent Living areas of the community. Greatwood lost their Director of 23 years on [date removed]. Next Director, [name removed], did a "slash and burn" of staff, policies and services. She left [date removed]. Corporate sent another Director for a month or so. Current Director, [name removed] came [date removed] and has improved quality of food and amount served. He is well liked. Yesterday we got a letter that Greatwood has a new owner, that promises to "maintain the high quality of care and services that have always been provided at Greatwood. Here come more changes! My sister-in-law has been sick with GI symptoms for several weeks. She stated that many residents were also sick. While having these symptoms and notifying the kitchen, The meal that was delivered one morning for her breakfast was : sausage, bread and a bag of potato chips. It has been a roller-coaster ride for our family for the past 7 1/2 months. I understand the economic forces that Greatwood has been dealing with, but I do not feel that the residents have been kept informed, or considered a priority. I do not think it has been a good value and we are looking into other facilities for my sister in law.
Greatwood at Sugar Land
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.