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Hamlet at Chagrin Falls

200 Hamlet Hills Dr, Chagrin Falls, OH 44022

For pricing & availability:
(866) 374-4058
8.3
Review score
26 reviews
Add review
8.3
Review score
26 reviews
  • 5 star
    57%
  • 4 star
    15%
  • 3 star
    8%
  • 2 star
    12%
  • 1 star
    8%
See all reviews
8.0
Review score
1145 reviews
32 facilities
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Hamlet at Chagrin Falls
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Hamlet at Chagrin Falls community exterior
11 photos19 floor plans
Hamlet at Chagrin Falls in google map

Anonymous

Resident/client

4.0 out of 5 stars

Community Living in A Small Town. Best of both Worlds!

It is really whatever you want to make it. Chagrin Falls is beautiful! I would absolutely recommend this community to other families based on the experience so far! It is what the person makes it!

Read all reviews

Hamlet at Chagrin Falls

It’s easy to appreciate the beauty of Hamlet at Chagrin Falls with 47 acres full of mature trees and natural beauty to explore. This senior living community offers both independent and assisted living options. Managing partner Greenbrier Senior Living offers guidance and expertise, working with Hamlet at Chagrin Falls towards a shared goal of providing a high quality of care. Assisted living residents benefit from a personalized care plan tailored to their unique needs. This close-knit community promotes independence, offering just the right amount of support.

Community highlights include a large, multi-level gathering space perfect for meeting up with friends or attending activities. Outdoors, the 35-plot organic community garden provides delicious home-grown vegetables. For more activities, Chagrin Falls’ Main Street has charming shops and restaurants. The Chagrin Waterfall serves as the town’s centerpiece, providing peaceful scenery for all to enjoy. View a new art exhibit at Valley Art Center, watch local performers at Chagrin Valley Little Theater, or learn about the area at the Chagrin Falls Historical Society and Museum.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Ohio, visit the Ohio Long-Term Care Consumer Guide.

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Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Hamlet at Chagrin Falls

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Hamlet at Chagrin Falls

8.3 out of 10
Review Score26 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.4
Friendliness
4.4
Care Services
4.0
Staff
4.3
Meals & Dining
4.1
Activities
4.6
Value for Cost
4.1

A Place for Mom has scored Hamlet at Chagrin Falls with 8.3 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Hamlet at Chagrin Falls has 26 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 26 reviews

Last Updated: 7/7/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Resident/client

July 7, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Community Living in A Small Town. Best of both Worlds!

It is really whatever you want to make it. Chagrin Falls is beautiful! I would absolutely recommend this community to other families based on the experience so far! It is what the person makes it!

Anonymous

Assisted Living

Family/friend

December 20, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Amazing Community

This is an amazing community. The staff are kind and caring. They go out of their way to meet my mother’s needs and changes in her care. I would recommend this community to anyone looking into assisted livings.

Anonymous

Assisted Living

Family/friend

December 16, 2024

2.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
4.0
Staff
1.0
Meals & Dining
3.0

Lazy care staff

Don’t let the prestigious “Chagrin Falls” address fool you into thinking this is any kind of an upscale facility. In many ways I found it to deliver substandard care, mostly due to the utter laziness of the care staff. I had to hire outside staff to come in to due things that fell into what the facility was supposed to be doing. Mother left wet and uncared for often, primarily due to laziness of care staff coupled with poor care plan by facility. Promises to improve by department supervisors and director unmet. They do provide plenty of food, however institutionalized and usually cold on delivery. CHICKEN, CHICKEN, CHICKEN!!! Serious lack of parking at entrance. Been told employees not permitted to park there but not enforced. Witness staff playing on cell phones often despite no need to use for job. Experienced rough handling by staff, resulting in bruising and traumatizing of resident. Staff not held responsible for serious oversights in base care. No complaint system in place. MORE!

Anonymous

Assisted Living

Family/friend

December 5, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
4.0
Care Services
1.0
Staff
3.0
Meals & Dining
4.0

Our experience

There was no communication between agency aides. My loved one was left in a w/c overnight. My loved one was on a respite stay, had needs that they assured us could be met. We were very disappointed.

Anonymous

Independent Living

Family/friend

December 2, 2024

2.0 out of 5 stars
Verified Review

Hamlet Experience

I'm not too impressed with Hamlet. They are old apt building, and for the cost to live. Food at atrium is very bland.

Anonymous

Assisted Living

Family/friend

October 31, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0

Review for Hamlet at Chagrin Falls

We love the place. We picked this community because of the amount of various activities and the gorgeous scenery.

Megan O

Independent Living

September 20, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Hints about Hamlet

My experience has been the independent level. The first faces you will meet,?if you are fortunate are, [name removed], [name removed], front desk [name removed]. These three ladies are the faces of encouragement, helpful, and kindness. The Independent level you have the freedom of choice each day. You will want to take advantage of all the wonderful opportunities The wonderful drivers, such as, [name removed] and [name removed] ,rest of team , that wear a hundred different hats kind, and consistently helping, The grounds are so breathtaking. It is time to stop and enjoy nature. Hamlet is whatever you want it to be!

Anonymous

Independent Living

Family/friend

March 29, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My review of Hamlet Chagrin Falls

I really like this place and I would love to live here. I have heard from several people that [name removed] does also. I hope she's keeping it clean. The cost is amazingly low for all of the amenities this facility offers. Trumbull and Mahoning County's facilities offer much less for so much more. There is no close comparison .

PC

Assisted Living

Family/friend

December 20, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Review for Hamlet at Chagrin Falls

The people were very friendly and the activities are awesome. It's also quite beautiful, nestled in the Chagrin Valley, right near the Falls.

LW

Assisted Living

Family/friend

October 19, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Hamlet at Chagrin Falls

I picked this community, because of the understanding of needs of my parents and willingness to provide for them. Staff listens and cares, PT provided is first rate, cost is reasonable for the care provided.

Connie C

Assisted Living

Family/friend

July 18, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Happy at Hamlet

We love Hamlet ar Chagrin Falls. It's very positive. We picked this community, because of the location, size of apartments, activities, transportation. I would definitely recommend to other families.

Martin

Independent Living

Resident/client

April 20, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Would recommend: a great place to live. A resident-focused and friendly community.

The setting at Hamlet at Chagrin Falls is very tranquil, wooded, and well-maintained. The staff at all levels are very resident-oriented, highly capable, and friendly. I am receiving great service for my resident fees. The activities are absolutely superb, diverse, and numerous. It's a great place to live.

Angelo

Independent Living

Family/friend

January 25, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0

Comfortable surroundings and benefits.

Hamlet at Chagrin Falls is the perfect place for my mom's needs at this moment. I like the fact that we won't have to move her to a strange place when the time comes to transfer from independent to assisted living. She'll recognize her surroundings, more so hopefully than if it was a totally new building.

Diana R

Assisted Living

Family/friend

December 19, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Would Recommend

The same, the folks take good care of mom.

Anonymous

Independent Living

Family/friend

October 27, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
2.0
Care Services
5.0
Activities
5.0
Meals & Dining
4.0

This facility is less expensive than some of the other places. Dad didn't want all the good things other places had to offer since he is independent living. There's not much included that he doesn't have to pay for.

Diane

Assisted Living

Family/friend

April 28, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

a friendly community

The friendliness of the staff and their care services so far have been fantastic, they have a really good respite program here. Our loved one tends to be a picky eater but they are doing their best to make him happy. They always have activities going on in their atrium. The atrium really just opens up the warmth of the place. They do different board games, bowling, happy hours and even go out in different outings. We would absolutely recommend this community to others.

Susan

Assisted Living

March 17, 2022

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Care Services
1.0
Activities
5.0
Staff
3.0
Meals & Dining
1.0

Don't live there

The atmosphere in the Atrium is very deceiving. Unreported incidences occur that management skims over. They ignore the attitudes of some of the staff. People are bossing other people around that they have no business bossing. Food doesn't always get to the residents. I would not send anybody there.

M M

Assisted Living

Family/friend

March 2, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A home away from home

They really work hard to make every resident comfortable and feel welcome at this community. The staff are outstanding. They are very helpful and communicative which is really important. They go out of their way to make sure that everything is taken care of. They have daily trips like movies, grocery store, dinning and more. They also have inside activities like games, movies inside and more for the residents to do. There is always so much planned for everyone to stay busy in this community.

Ken C

Independent Living

Family/friend

October 6, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Activities
4.0
Meals & Dining
4.0

So far so good

Staff have been very helpful and they all seem to know my brother by name and they know who we are when we come to visit. Plenty of activities are offered here but he does not always participate. They do provide a shuttle service for residents to take them to run errands or go to close doctors appointments which is very nice. The food they serve seems to be nourishing and he enjoys it for the most part, he does have a good variety to choose from. We did have a billing problem in the beginning that took a while to work out, but it has been resolved. He seems to be quite happy here and we would recommend to others looking.

L.Z.

Independent Living

Family/friend

November 23, 2020

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0

It's a Good Safe Place for Your Loved One to Go With Many Activities

I would recommend this community to others looking for their loved one. The food is ok, and not great. Hamlet at Chagrin Falls is expensive. The activities included: cooking classes, Bible classes, yoga, art classes, and more for the residents to choose from. These were all before pandemic. These will resume after the pandemic is over.

Hamlet at Chagrin Falls

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Hamlet at Chagrin Falls

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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