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HarborChase at Evergreen Walk

1000 Evergreen Way, South Windsor, CT 06074

For pricing & availability:
(866) 374-4058
7.7
Review score
19 reviews
Add review
7.7
Review score
19 reviews
  • 5 star
    36%
  • 4 star
    32%
  • 3 star
    11%
  • 2 star
    5%
  • 1 star
    16%
See all reviews
8.7
Review score
1009 reviews
28 facilities
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HarborChase at Evergreen Walk
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HarborChase at Evergreen Walk community entrance
26 photos
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street view of HarborChase at Evergreen Walk

Mary M

Loved one of resident/client

4.0 out of 5 stars

Great Place

Staff is great especially in the dining room always anticipating what each resident may want for dinner. The food is pretty good. It took a while but we finally got plans in place to help my mother in law with transportation to meals, help with showers and to activities. There are some staff more caring and attentive to her.

Read all reviews

HarborChase at Evergreen Walk

East of the Connecticut River, surrounded by state forests, is HarborChase of Evergreen Walk — a charming community offering a continuum of care, including assisted living, memory care and respite care services. Expertly trained team members strive to provide the highest level of custom-tailored care. Here, seniors can lead an active lifestyle while receiving care that supports their unique needs. Seniors can participate in the ever-evolving calendar of activities or take advantage of the community’s luxurious amenities. Socialize with peers at the Fusion Cocktail Lounge, or enjoy the fresh air while relaxing in the outdoor courtyard, complete with a fountain and firepit.

For those with Alzheimer’s and other dementias, this community offers two different types of memory care neighborhoods — The Sound and The Cove. The Sound is the transitional memory care unit that is specifically designed for those with mild to moderate memory loss, while The Cove is for those in the more advanced stages. The specially trained caregivers provide stimulating activities and use an innovative approach to create custom care plans based on the residents’ favorite pastimes, foods, and memories.

Make every day a great one at HarborChase of Evergreen Walk.

State Classification

HarborChase of Evergreen Walk is an assisted living service...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

HarborChase at Evergreen Walk

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for HarborChase at Evergreen Walk

7.7 out of 10
Review Score19 reviewsWrite a review
Overall Experience
3.7
Cleanliness
4.3
Friendliness
4.2
Care Services
3.8
Staff
4.0
Meals & Dining
3.8
Activities
4.2
Value for Cost
3.3

A Place for Mom has scored HarborChase at Evergreen Walk with 7.7 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, HarborChase at Evergreen Walk has 19 reviews with an average "overall experience" of 3.7 out of 5.

Filters

1-19 of 19 reviews

Last Updated: 9/11/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 11, 2025

1.0 out of 5 stars
Verified Review

Our family's experience - we would definitely not recommend

The activities are very juvenile. The staff is less than friendly and not helpful. The food is basically horrible and very unhealthy. There is so much salt on everything. All they care about is making money. They do not care about the well being or comfort of their residents. It is despicable how they never advocate for their residents.

Anonymous

Memory Care

Family/friend

August 14, 2025

2.0 out of 5 stars
Verified Review

Review for Alto Evergreen Walk

They misspelled my father's name on his door. They had inaccurate information on our paperwork (they listed my address in Florida, when I live in New Hampshire). They do not refill his cpap machine, nor do they supply distilled water. They are do not seem to be making sure he is bathing regularly.

Anonymous

Assisted Living

Family/friend

August 11, 2025

5.0 out of 5 stars
Verified Review

Alto Evergreen Walk

Staff is very kind and helpful. Highly recommended.

Mary M

Assisted Living

Family/friend

August 8, 2025

4.0 out of 5 stars
Verified Review

Great Place

Staff is great especially in the dining room always anticipating what each resident may want for dinner. The food is pretty good. It took a while but we finally got plans in place to help my mother in law with transportation to meals, help with showers and to activities. There are some staff more caring and attentive to her.

Alyssa W

Memory Care

Family/friend

July 14, 2025

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
2.0

Steer clear do not send your loved ones here

This place is the worst, disgusting, rude and impatient staff. The laundry list of evidence we have with lack of cleaning, showering and the rude staff is insane. There’s no compassion for the elderly people living here that are confused and scared. Lack of empathy and patience. The staff is lazy when we go in a lot of times they’re standing around or sitting doing nothing. No engagement with the people living there and rooms are dirty, people are sitting all day soiled in their clothes. Completely unacceptable. Steer clear of this place!

Jim

Memory Care

Family/friend

April 12, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Alto Evergreen

We toured several assisted living facilities and decided on Alto Evergreen The staff at Alto are competent and friendly. The facilities, activities, and meals are very good. Any questions or concerns are dealt with in a professional manner.

Anonymous

Assisted Living

Family/friend

August 15, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Room with a view

Their hospitality has helped my loved one thrive. Her room has a small outside deck and she loves sitting outside.

Anonymous

Memory Care

Family/friend

May 17, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Our Experience

My loved one is currently a resident at HarborChase at Evergreen Walk and the overall experience has been okay. The cleanliness and the meals are good. The friendliness, staff and care services are okay.

LP

Assisted Living

Family/friend

November 6, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Review for HarborChase at Evergreen Walk

It's a good fit for my mom; she's thriving. [name removed] was available immediately to meet me & discuss my needs.

Laura

Memory Care

Family/friend

October 21, 2023

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

HarborChase great

I places my family member in HarborChase of Evergreen 6 months ago. The place is pretty new and the ALMC is very open and airy. The private rooms are spacious like a studio apartment. The Care Partners & Nurses (& Director) have staff turnover like other places but they are very compassionate and know their clients very well. They have activities that are geared towards maintaining as much memory as they can. They take them out weekly for rides, lunch, events. My family member seems very happy. when I bring him back after a day out he always is happy to be back & has to socialize with everyone. I’ve rated them a 4 out of 5 because there is always room for improvement. However I do highly recommend that you take a tour and consider HarborChase

Anonymous

Assisted Living

Family/friend

October 5, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Review for HarborChase at Evergreen Walk

The staff are kind and helpful. I feel as though my mom is safe and taken care of there. The food is good and my mom enjoys the trips. It is expensive but it feels worth the cost.

Anonymous

Memory Care

Family/friend

May 3, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0
Staff
3.0
Meals & Dining
4.0

Harbor Chase is a disappointment due to patients are not being cleaned, missing clothing and patients beds aren't made daily nor are linen being cleaned just to name a few downsides!

Rhee M

Assisted Living

Industry reviewer

April 29, 2023

1.0 out of 5 stars
Cleanliness
4.0
Friendliness
3.0
Value for Cost
1.0
Care Services
3.0
Activities
3.0
Staff
2.0
Meals & Dining
4.0

Misrepresent and act unethically

I work in the industry and HarborChase is one of places I come to see patients. The managers in charge don’t seem to know what’s happening most of the time in their own building. Nursing seems to care but they don’t have enough help. I prefer working in some of the other nearby communities because they run more smoothly and seem to have happier and healthier residents

anonymous

Memory Care

Family/friend

May 26, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I would definitely recommend Harbor Chase at Evergreen Walk!

We all as the entire family rate a 5 in all categories! AS hard as it was placing mom somewhere, I leave on my visits knowing she is cared for and genuinely loved by her care givers!! ALL the staff are friendly and kind! The food is very good! Mom says it's terrific! We have instantly become family there!

anonymous

Assisted Living

Family/friend

May 9, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

a nice community but meals need improvement

The community is new, well staffed and the cleanliness of the entire place is perfect. If we ever had a problem, question, or concern or our loved one presses their help button the response time is immediate. Right now when it comes to the portion sizes our loved one is not getting enough and even complains about still being hungry. Besides the portion sizes the value for the money is great and we would recommend Harbor Chase to other families

Denise

Assisted Living

Family/friend

April 8, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

our families experience

The atmosphere is great, it is a brand new facility so we are very very pleased with the friendliness of the staff and the overall cleanliness. We have had some trouble with the staff specifically the aids which can be common in these type of communities. However the administrative team has really stepped up and addressed all the issues. Based on our experience so far we would recommend this community to others.

Anonymous

Independent Living

Toured community

April 4, 2022

5.0 out of 5 stars

great community, great people!

David F

Assisted Living

Toured community

February 11, 2022

4.0 out of 5 stars
Verified Review

Tour of Harbor Chase

I toured this community and really liked the setup as it was very modern. They had nice meal options that were similar to a college or university dining system. I thought it was great that they had a bar, for those who want to socialize. I also thought it was nice that they protected their memory care unit by keeping it separate. We did not choose this community because the rooms did not seem specifically designed for handicapped individuals. There were no huge complaints, it just did not fit my loved ones needs.

anonymous

Assisted Living

Family/friend

February 9, 2022

2.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.5
Value for Cost
2.0
Care Services
3.0
Activities
3.0
Staff
4.5
Meals & Dining
2.0

Disappointed

My dad is not very happy here. A lot of things that they said they had or would have in the beginning, they do not. They have a van but it is sitting in the parking lot with no license plate. He gave his car away when he moved here, so now we have to take him to the store, all of his appointments, etc. The food started off really good but then it went downhill quickly. There have not been many new residents coming in and so he has not been able to make many friends. The staff walk into his room without even knocking so he does not feel like he has any privacy. It is definitely not what we thought it was going to be.

HarborChase at Evergreen Walk

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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