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HarborChase of Dr. Phillips

7233 Della Dr, Orlando, FL 32819

For pricing & availability:
(866) 374-4058
8.6
Review score
37 reviews
Add review
8.6
Review score
37 reviews
  • 5 star
    49%
  • 4 star
    24%
  • 3 star
    8%
  • 2 star
    5%
  • 1 star
    14%
See all reviews
8.7
Review score
1009 reviews
28 facilities
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HarborChase of Dr. Phillips
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HarborChase of Dr. Phillips community exterior
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street view of HarborChase of Dr. Phillips

Anonymous

Loved one of resident/client

4.0 out of 5 stars

Our family experience.

Overall we were happy under the circumstances. Everything was always very clean. Most of the staff was friendly when engaged. If you didn't try to speak with them, you were basically ignored. My mother-in-law could be difficult but she was always taken care of very well. They were always very friendly and went out of their way to help when needed. She wasn't eating when she was there. They had many activities for the residents including the memory care residents. The best out of all the facilities we visited. They were supposed to reimburse us for some overages but never did.

Read all reviews

HarborChase of Dr. Phillips

Make every day the best day ever at HarborChase of Dr. Phillips — a resort-style community featuring colorful interiors, exceptional amenities, and a continuum of personalized care options, including independent living, assisted living, memory care, and respite care. This pet-friendly community is just south of downtown Orlando, providing an abundance of opportunities for active seniors. Residents can enjoy a drink in the cocktail lounge or on the rooftop terrace. The community also offers a stimulating Life Enrichment Program filled with exciting activities and events.

Here, the dedicated, 24-hour staff makes it easy to live a healthy and happy lifestyle. Team members offer a wide range of convenient services and provide custom-tailored care, so residents can receive the exact level of support they desire.

HarborChase of Dr. Phillips offers two world class memory care units — The Sound and The Cove. The Sound is specifically designed for those with mild memory loss, while The Cove is for seniors in the more advanced stages. The specially-trained staff uses an all-inclusive approach that involves the resident’s family and physician before creating a customized care plan. They also provide specialized services and cognitively stimulating programming to enhance residents’ overall well-being.

State Classification

HarborChase of Dr. Phillips...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

HarborChase of Dr. Phillips

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for HarborChase of Dr. Phillips

8.6 out of 10
Review Score37 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.4
Friendliness
4.2
Care Services
3.9
Staff
3.9
Meals & Dining
4.4
Activities
4.0
Value for Cost
3.8

A Place for Mom has scored HarborChase of Dr. Phillips with 8.6 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, HarborChase of Dr. Phillips has 37 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 37 reviews

Last Updated: 9/2/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Resident/client

September 2, 2025

3.0 out of 5 stars
Verified Review

HarborChase of Dr. Phillips experience

Improve security. Handy having 3 meals here if you want that. Great location

VL

Memory Care

Family/friend

July 3, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
3.0
Meals & Dining
4.0

Would not recommend

The facility is beautiful, the food is delicious and the people are nice but the care giving was horrendous.

Anonymous

Memory Care

Family/friend

July 1, 2025

2.0 out of 5 stars
Verified Review

Our Family's Experience

Their biggest problem is that their staff is overwhelmed and simply is unable to provide the consistent coverage needed to take good care of memory care Residents. The Residents tend to roam around unsupervised a lot.

A L

Assisted Living

Resident/client

June 16, 2025

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
3.0

Negligent care and unlicensed facility

Stay away from this place. They are becoming unlicensed. As per their spokesperson, [name removed], their sales person, the recent crime with robbery was a fictional delusion of a resident, but an arrest was made, now she said they aren’t losing their license. Not only is there a security issue, but there is also an integrity and license issue. Run for the hills!!!

Anonymous

Memory Care

Family/friend

April 11, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0

Our family experience.

Overall we were happy under the circumstances. Everything was always very clean. Most of the staff was friendly when engaged. If you didn't try to speak with them, you were basically ignored. My mother-in-law could be difficult but she was always taken care of very well. They were always very friendly and went out of their way to help when needed. She wasn't eating when she was there. They had many activities for the residents including the memory care residents. The best out of all the facilities we visited. They were supposed to reimburse us for some overages but never did.

Anonymous

Assisted Living

Family/friend

March 19, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for HarborChase of Dr. Phillips

Beautiful facility. Great staff. Good food. Fun activities. I would recommend to others.

Yale S

Assisted Living

Family/friend

November 2, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Happy Client

It continues to be a great experience with the leadership team of [names removed]. From our first tour, to move in day, until today. They truly make the residents feel special and it’s so appreciated. We feel confident with the care provided, and especially with the staff, who really make the difference. My father-law constantly tells us how comfortable he is and how the staff is like his new family. Thank you for everything you do!

Lori S

Assisted Living

Family/friend

November 2, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very pleased with Harbor Chase of Dr Phillips

The facility and staff at Harbor Chase are excellent. The amenities and activities are vast and something for every resident. The staff are so friendly and attentive to the needs of each person who lives there. Definitely recommend this place for your loved one.

Ingrid B

Assisted Living

November 1, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0
Meals & Dining
5.0

Absolutely stunning community

We toured with [name removed] and had the most amazing experience. What a wonderful community we will definitely be referring to this community l. I will Be touring a family in the next month. This will definitely be a preset fit for their loved one.

Judy E

Assisted Living

Resident/client

September 18, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Nice place to live

Employees are kind and very attentive. Beautiful setting on a lake with areas that you can sit outside and enjoy the view and the weather. You can participate in activities or just enjoy what interest you. Food is good with many tasty choices.

Judy P

Memory Care

Family/friend

June 13, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Clean memory care and wonderful staff

I moved my mother into memory care. It is always clean and well kept. The nurses and staff are very nice and take wonderful care of my mom. I am very happy that I placed my mom at Harbor Chase!!!!!!!!

Anonymous

Assisted Living

Family/friend

June 3, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Definitely recommended

HarborChase of Dr. Phillips is a fantastic place! The food is excellent. The activities and the food are what my sister loves best. Also, she has nurses that really care for her. I would definitely recommend HarborChase of Dr. Phillips to others!

Anonymous

Independent Living

Resident/client

May 9, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Recommended

As an independent living resident, I describe HarborChase of Phillips as an all-inclusive facility...(rent, meals, cable, utilities, transportation, weekly housekeeping services, activities). There are also other amenities and outings that may have added costs. The staff is friendly and helpful. I have observed the aides interacting with their clients with much care and kindness. The quality of the food varies. The move-in process was easy. I would recommend HarborChase to families that are looking for a facility that provides senior living.

Bonnie F

Memory Care

Family/friend

April 29, 2024

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
3.0

Horrible Memory Care

I can even explain how terrible my experience has been here. This is an experience I will never forget. The staff is very incompetent and such lack of communication. I feel very guilty that I placed my husband here.

Vernal D

Memory Care

Family/friend

February 16, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful place for your loved one!

My mother is at HarborChase of Dr. Phillips. The staff is outstanding. I'm very pleased with it. I have no complaints whatsoever. It's very clean, they're very attentive to her, and they feed her. They're providing her with physical therapy, and they will provide various therapies that she's going to need. They have a salon, a small gym, and a swimming pool. The food is very good. It's all very modern, and it's all very good. It's a little costly, but she's getting her money's worth. It feels homey. The dining area is very large with many tables and chairs. It's four to a table, and it's a very nice dining/restaurant setting.

Anonymous

Independent Living

Family/friend

February 14, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great staff, wonderful facility

My parents are vegetarian from India They went out of their way to accommodate my parents. Everyone very supportive, kind and accommodating. They are working on a cake for my Dad's birthday (surprise). I thought the transition would be so hard for my parents who lived alone and were so isolated after COVID. I think they really missed having community, but they aged enough that it was hard to go back to traveling to younger people's homes. Now my parents have lots of activities, people checking in, and they are enjoying the personal contact without the struggle. As a bonus, a friend visited and out of curiosity pulled the emergency chain in the bathroom. Shortly thereafter 2ladies showed up to make sure they were ok. If someone is going to go through the trouble of moving (my folks are in independent living portion) for a sense of security, this is the type of feature that makes the difference between a residence and a place where that extra support is easily accessed. There is even a 'check-in' feature you can press daily if you choose, and if you dont check in, they check on you. Anyway, i havent seen my folks (Dad almost 92) smile this much in a while. They were both so worried about each other. This facility checked every box.

Carolina

Assisted Living

Family/friend

June 9, 2023

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
5.0

Review for HarborChase of Dr. Phillips, an ECC licensed Community

They had all the highest Care Certifications and at the time, it seemed like the right place. It was horrible. Management cares more about their pockets than the residents. They fired everyone who was caring and kept the worst staff and employees. Prepare yourself to be ignored by nursing and staff. The smell of pee in the memory care unit is unbearable. We complained so many times and nobody did anything about it. There is under staffing and because of it, very little oversight. The only good thing is the food. They have a good dining system, plenty of options, and it's tasty. I do not recommend it. They have a lot of work that needs to be done in order to be a proper home for your loved ones.

Anonymous

Independent Living

Family/friend

March 28, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

Great place if fully independent

My ratings reflect that if you are fully independent, this is a great place. But if you are having an underlying and progressive issue, there was a tendency to look the other way. Communication from staff, never a word from them about issues that my loved one's friends there saw and mentioned to me.

Sue

Assisted Living

Family/friend

January 24, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Wonderful Community

HarborChase of Dr. Phillips is amazing - I cannot say enough good things about it. I am so grateful my sister is there. It has been an amazing place for her. The activities people especially have really made a difference in her life, because she loves art and music. They take care of her. They're always there to take her places and encourage her. The staff is extremely friendly and caring. The nurses are amazing. Other places that are just as expensive don't give you near what you get here.

anonymous

Memory Care

Family/friend

September 1, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
1.0
Staff
1.0
Meals & Dining
5.0

Must remain watchful of loved one. Bad communciation.

They're understaffed. My biggest issue is that they don't get back to me. For the past three months, I've been trying to get a medication changed for my loved one. Even all the way up to the Vice President, they have not gotten back to me. They act like if you put a person in a memory care unit, you're not going to take them out, and then they take advantage of that. The nurse is rude and completely ignores my requests. She has ghosted me multiple times. They change staff consistently which makes it hard for the residents to receive consistent care. They have carpet in the main areas, and it smells like pee because people pee on it all the time. They clean it constantly, but the pee smell never leaves. I've talked to them about it, and they refuse to put in different flooring or replace the carpet. The cleaning of my loved one's room is inconsistent. I feel like they don't try hard enough to get him to shower or do activities . The only time either of those things happen is when I'm there and my husband helps me do it. The one good thing is the food. They serve a consistent three meals a day. Perhaps they could add in some snacks, because my loved one gets hungry outside of those meals. Things go missing, which I understand occurs in most homes. But when his glasses were lost, which is important, they didn't seem to care. I feel like they sell you this great place, but after you sign the contact and pay the money, they don't give a crap. During the time we've been there, they've also changed leadership. It has been an unfortunate experience. My loved one has improved with the routine of being there, but they could do a lot better. And my concerns and feedback have gone unaddressed. Imagine speaking to everyone in a company and having them ghost you. That speaks for itself. Communication is not their forte. With activities, I understand that it's hard to get memory care residents to participate, but they shouldn't just give up. If what they're doing isn't working, they should keep trying to find things the residents are able to do and excited to participate in.

HarborChase of Dr. Phillips

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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